I was surprised by all the negative reviews. My only complaint is that they are always low on stock in small and medium sized items. I have returned two items with no problem but, I never return with free shipping; I always us the Priority Mail service offered by the USPS for a flat rate of around $5.25 because it includes a tracking number and guaranteed delivery and I let them know how I mailed it and that I anticipate a timely credit to my credit card or I will dispute the charge with my credit card company. I never had a problem reaching anyone in customer service. The VIP Membership is very clear and I signed up with my business email because I use it daily so, I am not likely to miss the 5th day of the month deadline. I have found the quality to be good; the pants are thick and they wash well. I have a pair of Calvin Klein yoga pants that I have had for less than two months and they are already see through. I guess my experience has been different but, I have a top that I need to return and I am hoping things don't change. These reviews are horrible!

I completely understood the process, the rules, and the membership. My issue, however, is that I did not feel comfortable in their largest size pant of XL, when I usually wear XL or large. I wore the items several times, second wear and the shirt started to pill. I had no intention of attempting to return the items, as I got them at a discounted rate. I skipped two months online, and then decided that if no other sizes became available I would cancel. I figured it should be easy, just a click click. I had the WORST customer service on the phone. I was straight forward and polite. I asked for a confirmation email or call number for my records. I was denied that and told that I should trust her, because she 'put through' the cancellation. When I told her that legally they had to provide me with something showing the change of contract, she put me on hold and immediately disconnected the call. I called right back and the next woman who answered the phone laughed and said "Hi (my name) how can I help you?" Obviously the women spoke and she could read the call notes. I had to explain everything all over again, to which she also said I should trust the lady I spoke with earlier. Again I explained that I do not trust anyone at a call center that I have never met. She then informed me that she could only give me a cancellation number if I did a 'Full Cancellation". WHAT?!?!? Finally she did that, which made no sense, and gave me call number stating "you know your whole conversation was recorded and will be kept with this account". Was that a threat? I never swore or name called. I simply asked for 20 mins for some sort of email or confirmation number that I cancelled. "(My name) I might have offered it to you earlier but you were talking and I decided not to offer the call number. Are you ready to listen (my name)?" I was ready to LOSE my stuff, but I kept even tempered and peaceful because I did not want any record that I every swore at them because then it would make sense how they treated me. Pants were nice quality but the vanity sizing was off the charts. Shirt was cheap and looked terrible after a cold water wash, and air dry. Now, I will see if I get charged again next month- It will not be a good situation, and I suggest people stay clear of this unless you plan to stay for life. I tried something, it didn't workout, and I wanted to cancel- who knew it would take all of this effort!

If there is an active lawsuit against this company- I would appreciate being added to the list of people who have attempted to allow Fabletics to correct their despicable, dishonest business model. I made what I thought was a one time purchase 7 months ago and as I reviewed my last credit card statement, I noticed a charge of $49.95 and a rock landed in the pit of my stomach- with the force of a meteorite. I am an intelligent, detail oriented person. In my professional life, I work as an ICU Nurse- attention to detail is an understatement. With that said, my level of self awareness is keen and I can wholly identify when I have been dooped by faults of my own. My experience with Fabletics is quite the opposite- I have been FINANCIALLY VIOLATED to an extent I have never experienced. This is outright THEFT. This company should be shut down immediately and damages paid out to those of us who did not consent to an auto-enrollment agreement. Please contact me if legal action is taking place. I have already started exploring my options.

I bought an outfit in February for $39.95 and signed up to be a part of the VIP club or whatever and was 100% satisfied with what I got. Four months later, I check my bank account to see they took $49.95 out on 6/8/15. So, I called the bank and the teller told me that Fabletics led to take money out of my account every month since my purchase, but it was not processed (I use my money up way too quick, haha) because of the low balance. According to what I've heard from other people, this does not happen to everyone. All I can say is be careful. Personally, I do not recommend buying offline. If you REALLY want their clothes, it's best to fly all the way to California to buy them with cash. No joke =).

I first signed up with Fabletics for their $25 outfit deal. It was made very clear that I would be signing up for a VIP membership and that my card would be charged $50 a month unless I skip the month in the first 5 days. Even when I missed the 5 five days twice they have always given me a refund. And whoever said they are expensive and mediocre quality must never have bought athletic wear before. Check out Lululemon where you easily pay anywhere from $80 upwards for just a pair of capris.
Fabletics clothes are funky, fun and good quality. I've been with them for almost a year now and have bought several outfits from them.
In case you're wondering, no, I don't work for them and no, I didn't get paid to write this review.

I "signed up" without my knowledge for their VIP membership. By purchasing items from this site, you are "agreeing" to be charged $49.95 monthly unless I opt out or select items to purchase before the 5th. This would be fine, but the catch is that THEY DO NOT NOTIFY YOU! They simply take the money out of your account until you realize it. This is extremely sketchy and they are relying on folks not checking their bank statements in detail. Please avoid this company. They are a bunch of crooks! In the end, I was able to call and cancel my "subscription", but I'm out $150. I dread to imagine how long this would have gone on for had I not checked my bank statements sooner...

Fraudulent and dishonest business practices! Will charge your account monthly without your express permission... Total scam from beginning to end... Their customer service employees seem to be scam artists as well... I told her that her company was going to get into trouble because of their policies... She was totally rude, defensive, and resistant... Don't give them your money... Because if you do, they will continue to take it on a monthly basis without you express consent. I UNDERSTAND THAT THERE COULD BE A CLASS ACTION LAWSUIT AGAINST THIS COMPANY. If anyone knows about this -- please so advise. Thank you

It wasn't clear at sign up that by purchasing you were entered into a monthly membership. If you don't "skip" a month (which was NOT CLEAR) you are automatically billed $49.99. They will not refund that amount; instead you are forced to use this "credit" to buy from their store.

Horrible experience trying to get this back - I was forced to purchase one last outfit (by the way, the quality is poor) before being able to cancel my account.

Definitely stay away.

Very disappointed. Buyer beware. They have been charging me repeatedly for months! I did not notice until today. I had no idea I had "signed up" for a monthly membership. This whole ordeal has put a bad taste in my mouth and I won't be buying from Kate Hudson again. I don't think I can even watch another movie with Kate Hudson in it. This is totally unethical. The woman at the call centre said it did say that you were signing up for the VIP account when you paid and we assume you read on the website that "VIP" means you signed up for a monthly membership. No, I did not go look at the websites membership program I was on the site to buy clothing and was not interested in a monthly membership. Every site calls their customers VIP... At this point consider it a catch phrase. The call centre lady also told me I was sent and email explaining that I had joined a monthly membership. I checked my email and there was one email in my junk folder from 3 months ago. It was just an add and said go here to skip. I wouldn't have known what "Skip" meant until today as it was the first time i learned about the program. I didn't have the email the call centre lady had talked about that would let me know about the monthly membership. My email must have blocked or deleted any other emails. To be honest even if I had received one I probably wouldn't have opened it up just thinking it was junk mail. I This is not a great start for a new brand that is trying to take off. Hopefully they will do something to make it up to me.

It is a fraud and pure theft, since they make you subscribe to the VIP membership and issue a notice of the charge AFTER they get their money. So basically they stole £44 from my card and told me they've warned me when I purchased my first item months ago?!? Not only this, but I also didn't get anything back, not even their freaking points! Terrible scam and I sincerely hope that someone will hold them into account at some point.