business logo of Fabletics

Fabletics

fabletics.com
active, casual, lounge men, womenAge 19-25, 26-45
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About the Business

Fabletics is an innovative, high-quality athletic wear & accessories line co-founded by Kate Hudson that looks great & fits your budget.


fabletics.com
+1 844-322-5384
USA
Fabletics is part of TechStyle, Inc
Founded in 2013
Clothing item from FableticsFashion apparel by FableticsMerchandise from Fabletics clothing lineFabletics fashion product

Business Highlights

General

Parent Company: TechStyle, Inc
Year Founded: 2013
Target Gender: men, women

Shipping

Shipping Cost: $5.95
Free Shipping: sometimes
Free Shipping Detail: for orders above $49.95

Returns

Return Policy: free
Return Instructions: items must be new, unused condition with original packaging
Restocking Fees: no

Sustainability

Sustainability Score: Not Good Enough
Recycling Program: no
Responsible Materials: recycled

Product

Style: active, casual, lounge
Body Fit: regular, plus size
Available Sizes: Men's (2XS, XS, S, M, L, XL, XXL, 1X, 2X, 3X, 4X), Women's (2XS, XS, S, M, L, XL, XXL, 1X, 2X, 3X, 4X)

Customer Service

Support Channels: phone, facebook, chat
Support Phone: +1 844-322-5384

Payment Options

Payment Methods: card payments, PayPal

Membership Programs

Rewards Program: Active Junky, Rakuten, Swagbucks

How would you rate Fabletics?
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Reviews Summary

Fabletics has a rating of 3.2 stars from 13,028 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Fabletics most frequently mention great quality, vip member and long time. Fabletics ranks 2nd among Sportswear sites.

This company does not typically respond to reviews
Oregon
1 review
0 helpful votes
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Get rid of membership plan.
November 1, 2023
Updated review

My kids love your stuff, and I would buy more of it if you would get rid of your membership plan. Give us all the same prices without forcing the plan on us, PLEASE

Fabletics attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: November 1, 2023
Lia B. Fabletics Rep
over a year old

Hello Allison,

We appreciate the feedback you shared regarding the VIP program. You should only receive the greatest services. Our Member Services Team will get in touch with you immediately to help you.

Best,
Lia


Hate member prices
October 1, 2022
Previous review

My boys love Fabletics clothes. I hate the members gimmick and paying a different, higher price for the same items. Just let us all buy your product for the same price.

Date of experience: October 1, 2022
Texas
1 review
0 helpful votes
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Stellar
July 2, 2022

I absolutely love the fabric, fit, and quality of the outfits and love the people. There are so many positive and wonderful people with Fabletics (including Lizzo/Yitty!)

Date of experience: July 2, 2022
Jennifer M. Fabletics Rep
over a year old

Hello Isabel,

On behalf of us at Fabletics, we would like to thank you for sharing this awesome review of our products and service! We are thrilled that you enjoyed your shopping experience with us. We will be sharing your feedback with our team. Have a great day!

Best regards,
Chad

Massachusetts
2 reviews
1 helpful vote
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Fabletics is a scam
October 6, 2023

Fabletics is a transparent scam. They tell you up front that you need to join their VIP club which is 60 bucks a month and it's easy to cancel any time. We'll that's what they say, it's not easy to cancel. I had to call 3 times to get it canceled and I was told on the previous calls that it was canceled, but that was a lie. They lie so you stay a member and then you get billed 60 bucks for the month. To be fair, they tell you it's a membership... that's not the scam, the scam is trying to cancel. Each time I called they wanted to give me "credits" or free monthly membership extensions. I kept sayin I wanted to cancel and then I had to listen to a sales pitch on why I should stay and what they will do for me if I do. Even after all that nonsense, then being told I was canceled... I wasn't. They just didn't cancel me... that's the scam. Also the shipping and handling times are atrocious. Placed and ordered on a Sunday, tracking label was instantly created and marked shipped... but the carrier didn't receive the package for 5 more days. Then once received by the carrier, it was another one and half weeks for the actual shipping.

Date of experience: October 6, 2023
Mary L. Fabletics Rep
over a year old

Hello Brad,

Thank you for sharing your experience with the order you made and the VIP program. We value your opinion, and we would like to make things right. Our Member Services Team will email you shortly to assist you.

Best,
Mary

New York
1 review
0 helpful votes
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Not what I was hoping for
June 5, 2022

It wasn't to my expectation that the leggings weren't really "high-waist". The leggings also were tight all around your legs, but not tight around your waist at all.

Date of experience: June 5, 2022
Jennifer M. Fabletics Rep
over a year old

Hello Luz,

Thank you for providing feedback on the fitting of our products. We want to maintain our good reputation for satisfying our members. Our Member Services Team is available to assist you in any way possible. Someone is currently sending you an email.

Best,
Clark

Michigan
1 review
0 helpful votes
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Poor quality
April 15, 2024

Items were poor quality for the price. Cheap fabrics and sloppy stitching. I would not pay full price

Fabletics attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: April 5, 2024
Lia B. Fabletics Rep
over a year old

Hello Bree,

We are sorry to hear that the item you got did not meet your expectations. Please be assured that we will make every effort to ensure that this will be resolved. We’ll be sending you a private message right away, so we can get this resolved as soon as possible. Thanks!

Best,
Lia

Florida
1 review
0 helpful votes
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Happy
May 29, 2022

My visit was exactly what I needed to end the week they were there when I needed them they put together some outfits for my trip and I couldn't be more satisfied.

Date of experience: May 29, 2022
Jennifer M. Fabletics Rep
over a year old

Hi Danisha,

Thank you for such a wonderful review! We always strive to set a standard with the quality of our products and we are glad to know that you like them!

Best,
Tina

Colorado
1 review
2 helpful votes
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After the initial month after my first purchase learning what the stipulations of "VIP Membership" is, I forgot for a few months to opt out of the monthly credit (aka automatic charge to my credit card after the 5th of the month to use in store). This month I know I opted out, via my mobile device and before April 5th, and was STILL charged! Customer service said there was no record of me clicking to skip the month, and that I couldn't receive the money back and had to use it in store. Going to be cancelling my "VIP" Membership as soon as I use the store credit - it certainly doesn't make me feel like a valued customer.

Also, don't wait for items to be re-stocked. I was waiting for over two months for some leggings to be re-stocked before cancelling my VIP membership (so that I could get the better pricing), and was informed by customer service that they often don't re-stock items. Wish they would remove it from their website if it is a product no longer being offered and is out of stock!

Date of experience: April 16, 2018
Massachusetts
1 review
0 helpful votes
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Scam
April 14, 2024

Fabletics lures you in with great "special" deals and hides that you are signing onto a monthly subscription

Fabletics attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: April 4, 2024
Allison C. Fabletics Rep
over a year old

Hello Julie,

All feedback is important to us, so we appreciate the time you took to tell us about your experience with the membership. Our Member Services Team will contact you right away.

Best,
Allison

Washington
1 review
0 helpful votes
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Do NOT give this company your money. Ever. Shady $#*! practices and bull$#*! customer service. Trash company

Date of experience: July 11, 2022
Jennifer M. Fabletics Rep
over a year old

Hello Ross,

We’re sorry to hear about what sounds like a frustrating experience. Our Member Services Team will get in touch with you right away. Thanks!

Best,
Renz

California
1 review
0 helpful votes
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So HaPpY with my new addiction "Fabletics"
May 8, 2022

WoW… I love everything about Fabletics Being a fitness expert I'm constantly looking for quality and cute workout gear and Fabletics truly delivers it!

Date of experience: May 8, 2022
Jennifer M. Fabletics Rep
over a year old

Hello Raquel,

Thank you for taking the time to share your awesome shopping experience with others! We’re glad you’re enjoying your purchase! We always strive to provide our valued members with the best styles and quality. Come back and check us out soon. Cheers!

Best regards,
Chad

Florida
1 review
0 helpful votes
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Used Pants Fabletics
September 23, 2019

I received my first order today and one the pants were used! Yes you read right used! Washed. Look at the tag. It's torn!

Date of experience: September 20, 2019
Ivy T. Fabletics Rep
over a year old

Hello Angela,

Member satisfaction is always the number one priority for us. We're deeply sorry that that wasn't clearly demonstrated to you. We value the opportunity to resolve this issue and someone from our Member Services Team will be contacting you within 48 hours to assist you.

Best,
Ivy

DO
1 review
0 helpful votes
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Bad experience
May 2, 2023

The things I boughted does not fited was very dislike and the way you treated to me was not good… then I boughted againg and several days later you cancelled mynorder without not reason… So I want to quit my membership with you

Date of experience: May 2, 2023
Oregon
1 review
1 helpful vote
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SO Unsatisfactory!
February 6, 2020

Signed up for my "great deal" of 2 leggings for $24, not realizing I would only have an hour to use that coupon. Did not like the pressured feeling as I scrambled to quickly decide which leggings to order. Had I had more time, able to do more research, I would have realized they ran small, but I didn't so the first leggings I got were too small. Was able to exchange after talking to someone overseas that was extremely hard to understand. Waited a couple weeks to get the 2nd attempt, one pair I didn't love, but I did love the other, BUT, it started to fall apart within just a couple weeks of limited use. Called to exchange and had the hardest time trying to understand and be understood by the person overseas. Waited forever for my exchange, and when it arrived, it wasn't the same leggings, it was another pair that I hadn't cared for. Called to try to straighten that out and was told that the leggings I loved had been discontinued. I had to choose a different pair to exchange again, hoping that I would like them better (I don't and also had to wait weeks again for them to arrive). So now, 4 months in, I have two pair of leggings I am not crazy about, not expecting them to last long, and it is too much hassle trying to get someone that has a clue what you are trying to say. As I called to cancel I discovered that they just brought back the leggings I had loved. Would like to have those but NOT worth the headache to deal with Fabletics again!

Date of experience: February 3, 2020
Cole N. Fabletics Rep
over a year old

Hello Sonja,

Thank you for bringing this to our attention! We strive to provide excellent member service, so it genuinely dismays us when things like this happen. We value the opportunity to resolve this issue. Our Member Services team will be contacting you within 48 hours to assist you.

Best,
Nelle

California
2 reviews
0 helpful votes
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Fabletics review
June 18, 2024

I like the outfits I've received. The ones I like are out of stock sometimes. Sometimes the site glitches when I use it.

Date of experience: June 8, 2024
Illinois
1 review
0 helpful votes
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Not worth the headache
May 16, 2024

Nothing is ever in stock, the website is a pain, promo codes have such a short window that you can't even use them.

Date of experience: May 6, 2024
Texas
1 review
0 helpful votes
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Year Long Member
January 1, 2024
Updated review

Quality products at good prices. The marketing use of a membership option makes an interesting way to get great pricing on their products.

Date of experience: January 1, 2024
Lia B. Fabletics Rep
over a year old

Hello Aaron,

What an awesome review! Thank you so much for the positive overall feedback! You should only receive the greatest services. Have a wonderful shopping experience in Fabletics! Hope to hear more from you in the future!

Best,
Lia


Old Guy New Tricks
August 1, 2023
Previous review

The first product purchased from Fabletics was some shorts. Fit exactly as offered and at a price that blew away the competition. Ordered 3 more pair with the same great delivery. After that success I thought I would try the workout shirts. Again, great quality and the fit was right on. Deliveries were on time. I will continue to use Fabletics as my new workout clothing provider

Date of experience: August 1, 2023
Illinois
1 review
0 helpful votes
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Choice
January 1, 2024
Updated review

It was frustrating not to be able to select from all colors. The choices were too limited.

But I like your products.

Fabletics attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: January 1, 2024
Lia B. Fabletics Rep
over a year old

Hello Tony,

We appreciate the feedback you shared regarding the availability of our products. Please be assured that we will make every effort to ensure that this will be resolved. Our Member Services Team will get in touch with you immediately to address your concern since you deserve only the best service.

Best,
Lia


Supply
April 4, 2023
Previous review

Took a long time to get the pants I wanted in my size

Date of experience: April 4, 2023
Florida
1 review
0 helpful votes
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Fabletics
October 1, 2020

Purchases took way too long to receive. Product is no better than what I can buy in the local stores for half the price.

Date of experience: October 1, 2020
Washington
1 review
1 helpful vote
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I wish I'd never signed up.
March 22, 2018

They just didn't fit my body, and I'm not huge. Returning them was fine, but joining a VIP club was more work to leave than join.

Date of experience: March 20, 2018
Arizona
1 review
0 helpful votes
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Great!
April 19, 2022

All items I've received have been great. Surprised at the bra's fitting well, although I will say I am between sizes and wish they were adjustable.

Date of experience: April 19, 2022
Jennifer M. Fabletics Rep
over a year old

Hello Mary,

Thanks for sending your review! Your feedback about our product sizing is important, and we would like to address this as quickly as possible. Our Member Services team will email you right away to assist you.

Best,
Zeth