Fabletics is an innovative, high-quality athletic wear & accessories line co-founded by Kate Hudson that looks great & fits your budget.
Fabletics has a rating of 3.2 stars from 12,743 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Fabletics most frequently mention great quality, vip member and long time. Fabletics ranks 2nd among Sportswear sites.
Great quality love the materials. Wish the pricing was a little less, but overall great
I wanted an item so of course I looked for more items I might like in order to make free shipping. I placed my order, and then a while later I happened to be in my fabletics account and I looked at the order history and noticed that it said two of the three items were canceled due to lack of stock. I don't understand why they didn't notify me that these items were out of stock.
I called the support number and spoke to someone who said the order was not canceled, but the line seemed to be cutting out so I decided to just leave it at that. The next day I went to customer chat and again the agent said my order was not canceled and was in transit. I had to ask her to check again, then she realized that two of the items were indeed canceled. I couldn't cancel the rest of the order because they had already shipped it. She said I could wait till it arrived to return it or contact USPS to reroute it, and the rest would be refunded.
I find it bizarre that they didn't notify me to let me know 2 out of 3 items were out of stock. In that time, I could have ordered a different color, or canceled it entirely instead of wasting time letting this one item that was supposed to be an add-on ship on its own. They could have even said, "Do you still want this item?" Instead, it was complete silence just waiting for me to discover it on my own. It was also strange that the two agents I spoke to didn't realize the items were even canceled.
I have been waiting on a package to be delivered for over a month. After 2 calls still no order or help
What else can I say that everyone else hasn't said? Cheap product... totally sheer yoga pants (and no... I'm not delusional about the size I REALLY wear). I practice yoga 3-5 days per week and spend a bunch of cash on yoga clothes so I thought $50 a month for the VIP membership would actually be a savings in general over my occasional splurges on Lululemon. I love (sarcasm font) how you have to call to cancel and can't do so online. After reading other users experiences, I'm terrified that they'll send me another outfit and charge my card even though I cancelled and have a cancellation number. Ironically, I'm canceling because the products are made overseas and I want to support USA employment and workers. Turns out my fave athletic wear from Lululemon and Athletica are ALSO made overseas. Shopping for a new supplier of cool yoga wear and learning at the same time. Also ironically, I'm fairly certain the operator who (hopefully) handled my cancellation was very, very far from here and did not speak English well. She reminded me after canceling that I should, "Like" Fabletics on Facebook. Ummmm... I'm canceling... what part of canceling did you not understand? Final note: The advertisement DID say $25 for the first outfit and it turned out to be $50. I guess that's on me... should've known right then.
They have he best customer service. They were super helpful and took care of my exchange right away.
Hello Arely,
Wow! Our Member Services Team here at Fabletics is thrilled to hear such good feedback, and we are proud that we provide excellent service when making your exchange. Hope to hear more from you!
Best,
Allison
The fabrics of the scrubs that I received are amazing.
I've never received these items or credit for the items since never came in
The quality isn't what it was!My items ran small an the quality of the product was different.
I love and recommend Fabletics to everyone. They have a great quality, great fit and great value!
I like some of the things they sell - I really like a certain couple of types of their leggings because I feel like they're very supportive and work well, along with a couple of their bras...
As a company, I hate them. First of all, their products are overpriced. Period. Secondly, their shipping is the LITERAL WORST. At this point, I only order anything from fabletics unless it's on super sale or I absolutely can't have it because their shipping is so awful. It takes FOREVER to receive anything from them, and they literally don't care. On top of that, their taxes are SO HIGH. I will literally order from Alo Yoga where things are more expensive, I will spend twice the amount there that I did at Fabletics, and the taxes are LESS at Alo! They charge taxes and tariffs for overseas production (which other companies don't do) and it's ridiculous. Again, this is another reason that I purposely try to avoid fabletics. On top of that, a lost of times, you will receive dirty or used merchandise, which is disgusting. Their support staff never knows what's going on, and now that they just redid their website, you can't even leave reviews anymore! Altogether, it's just a crappy company.
Hello Gretchen,
Thank you for taking the time to leave a review. We are sad to hear that you are not pleased with our prices and shipping service. We always strive to improve our services and feedback like this from members is very much appreciated. Our Member Services team will email you right away.
Best,
Chad
Love my leggings, bras, and coats! Have many colors and love them all!
Every outfit I have purchased is awesome and fits so well
Really love the fit of all the clothes and the prices are great!
I was excited to use this product (always in the search for a good pair of workout leggings), but when I returned a defective pair of leggings (knees ripped third time being worn) I was a replacement but I never received them. I was extremely patient, I waited 30 days for them to arrive. When I finally called to investigate I was told the pair I ordered to replace the original pair was no longer offered. I was never notified of this, instead I just sat around waiting and had to call in to find out they weren't shipped, even though an email was sent saying they had been shipped and would arrive within 10 business days. Talking to the agent I wasn't even offered a new pair or a refund. Horrible customer service, especially from a company that wants you to remain loyal and pay a monthly membership fee. Being a member I would expect much better customer service. Poor product, horrendous customer service, I would absolutely never recommend this product/company to anyone looking for sportswear and will never be a consumer again.
Hello Makenzie,
Your feedback regarding the service you received at Fabletics is very important to us. We want members to enjoy shopping here. You deserve only the best service, a representative from our Member Services Team will reach out to you within 48 hours to help resolve any concerns you have.
Best,
Ivy
The colors and styles are great and very comfortable
Quality and fit were on point! The sizing was good and the stretch and material were sturdy
I love Fabletics and love giving Fabletics as gifts to others.
Answer: I did read the fine print, as stated, which you find out when you are about to place your order. Those few who LOVE Fab would have you believe, that we are dolts and can't figure out this "club" has you by the short hairs once you order 1 outfit... the hook is set. So if you wanna hassle with the $49.95 charge that you may or not remember to decline each month, see the charges on your card, only to find you have "store credit" instead of the charges removed... then by all means, place your order. As far as the 16% "like" rate at the top, THAT in itself should let you know, steer clear. It took me MANY attempts just to stop their emails from coming to me... finally!
Answer: Hi Heidi I really would cancel as soon as possible because if you don't you will be charged whether you buy anything or not. Do it now because if not before 5th, you will be charged. You have to do this every month it's really not worth the hassle, I would buy from the high street at least you know where you stand. Also, I am assuming Myka works for the company! There are very few positive comments about this company I would steer well clear.
Answer: I rang my bank and told them to stop any future payments leaving my account. When I finally got through to fabletics, I had the worst most arrogant a***hole in customer services so I wouldn't bother wasting your breath
Answer: When I cancelled, I made sure that I used up every dime of credit because I was pretty sure that this shady company would take the credit I was owed. Someone should start a class action suit against them. They just do whatever they want...
Answer: The best thing to do is to use your credit and buy something in the amount you were charged and then call to cancel your membership. You can try to get them to reverse the charges but chances are you won't get it back. Don't cancel until you use the money you already paid though!
Answer: All the good reviews on this site most likely come from employees, you could ask them.
Answer: Unfortunately this company is corrupt. You'll have to call relentlessly until they answer. I cancelled over the phone successfully. Leave a post with your negative experience getting a hold of someone to cancel.
Answer: I bombarded them on twitter and Facebook. They got back to me quick!
Answer: No you are not. Cancel it asap and then you won't get charged the monthly subscription charge. Best to call them and cancel it over the phone, and then send an email stating that you called and that they promised to cancel the account just as back up.
Answer: I think you should be okay! Canceling it is easy but I really doubt they'll send you a bill! I used it for a while and had no problems until this one but they were so beyond rude :( unless they have your billing information they can't just charge you!
Hello Caroline,
Thank you for sharing your overall experience when placing an order with us. We are sorry to hear if you find our selection limited, especially in your size! We will contact you within 48 hours for further assistance.
Best,
Nelle