About the Business
Fabletics is an innovative, high-quality athletic wear & accessories line co-founded by Kate Hudson that looks great & fits your budget.
Business Highlights
General
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Sustainability
Product
Customer Service
Payment Options
Membership Programs
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Reviews Summary
Fabletics has a rating of 3.2 stars from 12,743 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Fabletics most frequently mention great quality, vip member and long time. Fabletics ranks 2nd among Sportswear sites.
I was not aware I was signing up for a subscription and I was charged 59.00
I still haven't received my order, I purchased two shorts in may and I still haven't received them.
Great products, great discounts, great company, and Kate Hudson is awesome
Love the fabletics products, but the jogger didn't meet the expectations.
I would not recommend purchasing anything from this company. I needed to exchange sizes because I ordered my normal size, but of the seven items, I purchased two appeared to be able to fit my daughter, two were too big and three were just right. I called to get them exchanged. I did not use any of the subscription credit on this purchase. I was told that I wasn't able to exchange. I called the same day the clothing arrived at my house. I was on the phone for 1 1/2 hours. I am the most patience and calm person. It takes a lot to get me rattled. I requested to speak to a manager six times. Every time I was put on hold for 3 to 4 minutes and the representative would come back and tell me over and over that there was nothing else the manager would do for me. They could only give me a partial credit on my account after it arrives and if it never arrives, then I will get nothing even if I mailed it and had proof. I really just wanted to exchange the merchandise for a different size, but that wasn't apparently an option. By the time, I finally spoke with a manager I was worn out and frustrated. I decided to donate the merchandise and just cancel my subscription. The quality is something you can't find locally. I would highly suggest that you order from $#*!s, Academy, Nike or a reputable company that will value and respect you as a customer. #notmycompany #valuecustomers
When you cancel they keep your credit which was $55 and dont even let you use it later. Bad practice
Hello Lisa,
Thank you for writing a review regarding our member credit. We would like to assist you further. We’ve sent you a request on www.sitejabber.com asking for your account information in order for us to pull up your account and assist you further. Please check your email notification from www.sitejabber.com or log on to the website to respond to the request and we'll be happy to assist you.
Sincerely,
Nelle
Fabletics provides great service and quality merchandise.
I placed an order then another. These items are so comfortable
Amazing feel with comfort and performance you need for your workouts.
There should not be such a high penalty for forgetting to skip the month.
Great service at the Irvine Spectrum location! Super friendly too
Friendly and helpful staff. Great selection of leggings, bras and cute jackets
Fabletics has a great product. My son loves the shorts, pants and swim trunks.
Poor! Second time in a row I have not received my items due to the shipping partner losing them.
Underwear swimming trunk tee shirt shorts all very comfortable
Love the buttery fabric. Your products are amazing.
The products I receive are top quality & made to perfection.
Needed to change shopping address and was completed efficiently
I think Fabletics is the perfect affordable workout attire. It's so cute and it washes well.
Sales person rude look at my last trade and you will know what his name is.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hello Heather,
Thank you for writing a review! We are continuously striving to satisfy our member’s needs as much as possible, especially with our products and services. Our Member Services team will get in touch with you within 24-48 hours to further assist you.
Best,
Dean