I happily bought 2 pairs of leggings. They arrived, good quality, no problems there. Then each month Fabletics have been debiting £49.00 from my account. I never signed up for this! I called to dispute the sum, and spoke to someone I think in Asia somewhere and could barely understand what she was saying. When I asked her to speak more slowly she shouted at me and said I needed to let her finish. I asked for a supervisor and she told me they had all gone. I asked for the £98.00 (2 months) to be refunded, she said this was taken as 'credit' on my account. I said I didn't want this (because it would be £600 a year and I never agreed to it!) I was told that a refund for my 'subscription' wasn't possible. Again, I asked for a supervisor, and I was told that she would have to check if I could have a refund. Eventually she came back on the line and said her supervisor (the one that had gone home?) had agreed I could have a refund. Very stressful and a heck of a palava. Like sport and want some decent gear? Shop somewhere else. This was a nightmare of an experience. I will never use Fabletics again.

Avoid this site just took money from my bank without authorisation and from PayPal tooAvoid this site just took money from my bank without authorisation and from PayPal tooAvoid this site just took money from my bank without authorisation and from PayPal too

As I posted on November 7th, just a month ago, I realized I was suckered into their scam. I was assured via phone call (since that is the only way you can cancel a membership you did not know you had) that my VIP membership was cancelled. I received the name and case ID of the call since they could not send me a confirmation email about my cancelled membership (just like they cannot email you about payments). Well today I was CHARGED AGAIN AFTER CANCELING MY MEMBERSHIP! For me, $50 is a lot and they keep stealing my money! I called and "cancelled" again today! Also receiving the case number and name of person I spoke with. The person I spoke with was not helpful and told me that the other person must have not known how to do their job. Hmmm... reassuring. Looks like I'll be waiting YET AGAIN 5-7 business days for my refund!

Its truly sad. I love Kate Hudson and its so sad she would run a business this way. I have lost so much respect. The VIP is a joke. I get that we agree to the $50.00 a month fee or skip however when you purchase something the prices are higher than the sale/promotion price for non members than for VIP members. Not to mention if you have a credit on file and apply it to your purchase than you can not buy anything at a sale or promo with a credit. Even when trying to apply your credit it does not apply the credit it charges your card for the total transaction. Complete crap... I tried to call the customer service number which would not allow the call to go through. I will be reporting it to my bank and asking them to block and remove the charges. I did consider staying away when I first started reading reviews some time ago however I figured if I kept up with the skips or purchase I would be fine. That wasn't the case. I would strongly advise to stay away. I will also be reporting this to the BBB. Good Luck and purchase at your own risk!

Don't fall for the new customer discounts. They hit me with a $50 year long membership fee after my first order. Then wouldn't give it back. Never giving them another penny

My experience was good, but I was not not experiencing the items to fit me nor my body type