About the Business
Fabletics is an innovative, high-quality athletic wear & accessories line co-founded by Kate Hudson that looks great & fits your budget.
Business Highlights
General
Shipping
Returns
Sustainability
Product
Customer Service
Payment Options
Membership Programs
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Reviews Summary
Fabletics has a rating of 3.2 stars from 12,742 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Fabletics most frequently mention great quality, vip member and long time. Fabletics ranks 2nd among Sportswear sites.
I love leggings but hate the thin elastic waist band, these leggings don't have that! I couldn't be happier with the leggings I've received and can't wait to get more!
High quality material, excellent functionality, and good durability given what I put them through. These products are also much more affordable than most companies selling similar things
Hello Harrison,
Thank you for leaving a review. We always strive to provide the highest quality at the most reasonable price. Have a great day!
Best,
Renz
I bought two pairs of shorts and then got charged fifty bucks for three months for"premium membership" that must've been in the fine print. This company is just a complete scam. Not at all happy.
Hi Philip,
We appreciate your feedback on our VIP program! We will be contacting you via email within 48 hours for assistance.
Best,
Cathy
Great quality, doesn't fade, and is comfortable. First heard about Fabletics through a friend who showed me the 2 for $24. Ever since I've been hooked!
Hello Dominic,
Awesome! We're happy that our members appreciate the effort that we put into making sure we provide the best products! Have a great day!
Best,
Renz
Order never received, chatted with an agent online and they said call my local postal service then get back to them. Basically saying "its not our problem". Unbelievable!
Hello Sam,
We are sorry to hear if you haven't received your order yet. We’ve sent you a request on www.sitejabber.com asking for your account information in order for us to pull up your account and assist you further. Please check your email notification from www.sitejabber.com or log on to the website to respond to the request and we'll be happy to assist you.
Best,
Nelle
I absolutely love just about everything that comes from Fabletics! And the customer service is always super friendly! It's so easy to get an exchange for another size or product!
Hello Courtney,
Thank you for your great feedback and for spreading the word. It was a wonderful feeling to be able to meet your online shipping needs.
Best Regards,
Clark
Fabletics not only sells trend-setting, female physique-positive, and super comfortable active wear but it is one of the most customer-friendly businesses I have experienced!
Hello Barbara,
Thank you for the wonderful review and for taking the time to share your awesome shopping experience with others! Our priority is customer service and we are ecstatic that we met that mark! Awesome members like you make our job a pleasure.
Best regards,
Chad
The site is so easy to use! Been shopping here for years!
Every legging I have purchased through Fabletics has exceeded my expectations. The quality of fabric and construction is exceptional, with a modest price.
Hello Norma,
Wow! Thank you for the great feedback! It feels good that our members appreciate the effort that we put into making sure we provide the best quality products and services!
XO,
Ivy
Hi,
I haven't opted for a VIP membership but they deducted 49,95 euros without any notification. Refund my money. This kind of behavior is inappropriate.
Thanks,
Best Regards,
Kamaldeep
Hello Ross,
Thank you for writing a review! Your feedback about the charge is important to us, and we would like to address your concern. Our Member Services Team will get in touch with you right away. Thanks!
Best,
Renz
Great clothing no doubt there. However it blows my mind that a multi million or even billion dollar company takes 3 weeks to ship. Absolutely ridiculous.
Hello Brittney,
All feedback is important to us, so we appreciate the time you took to tell us about your experience with the shipping and handling. Our Member Services Team will contact you right away.
Best,
Allison
Great quality materials, consistent fit across styles, cute designs, items get delivered in a timely manner. I've only had to contact customer service once but they were very helpful.
Hello Amelia,
Thank you for the great feedback regarding our Member Services Team and the items we have online. It has been a pleasure doing business with you! Have a fabulous day!
Best.
Lia
Lately they have been too long even when ordering "short" styles. The shipping time is atrocious in this day and age. Wish I could receive my orders more timely.
Hello Patti,
Thanks for sending your review! Your feedback about our product sizing and shipping/delivery is important, and we would like to address this as quickly as possible. Our Member Services team will email you right away to assist you further.
Best,
Zeth
App constantly crashes and refreshing takes awhile. Sizing is often available until you click in to find its out of stock. Good products, nice fashion
Hello Kate,
Thank you for taking the time to leave a review. We are sad to know that you are not pleased with our mobile app. We always strive to improve our services and feedback like this from members is very much appreciated. Our Member Services team will email you right away.
Best,
Chad
I've never subscribed nor purchased anything from Fabletics.
My name is not Marissa. I have reported this before and tried to unsubscribe with no success.
Hello Marisa,
We value the comments you made about your account. Please be assured that we will make every effort to ensure that this will be resolved. You'll receive an email immediately from our Member Services Team for further assistance.
Best,
Lia
I've been a runner for 40 years, and these are the most comfortable running bras I have ever worn. They hold everything in place without feeling tight.
Hi Karen,
Thank you so much for your awesome feedback regarding the items that you purchased! We truly appreciate reviews like these that make us want to improve our products and services even more! We hope you will always have a great experience with us in the future! Have a great day!
Best,
Kim
Have been purchasing from Fabletics for several years now. They make the best workout leggings and shorts. Their customer service is pretty good as well. Highly recommend!
Hello Vikki,
Thank you for taking the time to leave your feedback and for sharing this with others. We're happy to learn you enjoy our product and services.
Best Regards,
Clark
Easy to find what I wanted, great pricing with sales and ordering was straightforward. Shipping has been an adventure, which is not totally on Fabletics
Hello Jon,
Thank you for the nice words that you said about our products. Have a wonderful shopping experience at Fabletics! Hope to hear more from you in the future!
Best,
Lia
After trying some fabletics tights years ago I decided to give them another go and order some more tights, however when receiving the tights I noticed the quality had decreased significantly as well as the fact the VIP membership claims to have assistance 24:7 for enquires, when I decided the quality was unwearable I went to cancel my membership and what do you know all the numbers are disconnected and the online chat is immediately exited out as soon as I mention that I wanted to cancel my membership? Absolute scam if you ask me DO NOT BUY FROM FABLETICS OR JOIN THE MEMBERSHIP SCAM/SCHEME
Hello Rebekah,
We sincerely appreciate the feedback you shared! We are continuously striving to satisfy our member’s needs as much as possible, especially with our VIP membership. We will contact you within 48 hours for further assistance.
Best,
Nelle
***Review revised- Still wondering where my items are at? It's Dec 30th and no new links or shipping info updates. I'm curious if other customers got their items by Christmas like the site said? I've purchased clothing from several different big businesses and received my things on time.
I decided to try out Fabletics and have immediately regretted my decision. After completing the order, they shipped my items in 2 separate shipments. The problem is I received my shipment 2 of 2 which was literally 1 pair of leggings but the rest of my 8 items have not shipped nor does it seem like anyone knows where they are. I proceeded to reach out to customer service. Not only did they ignore me several times; they refused to reship the items or give me a refund. The only thing they said for me to do is to reach out to Pitney Bowes. Isn't that their job to manage their logistics company? I shouldn't have to spend hours tracking down my items only to be lead in a circle and ignored. When I reached out to Pitney they don't even know where it's at or if it'll even ship. How are you going to ship 1 pair of leggings and charge your customer $150.00 then send them on a wild goose chase? Seems like a big scam to me. I'm about 2 seconds away from filing a fraudulent charge with my bank and BBB to get my money back.
Hello Morgan,
Thank you for wrting a review regarding our delivery and shipping time frames. Our Member Services team will contact you within 48 hours for further assistance.
Best,
Nelle
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hello Ashley,
Awesome! We are happy that our members appreciate the effort that we put into making sure we provide the best products and services! Have a great day!
Best,
Nelle