About the Business
Fabletics is an innovative, high-quality athletic wear & accessories line co-founded by Kate Hudson that looks great & fits your budget.
Business Highlights
General
Shipping
Returns
Sustainability
Product
Customer Service
Payment Options
Membership Programs
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Reviews Summary
Fabletics has a rating of 3.2 stars from 12,743 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Fabletics most frequently mention great quality, vip member and long time. Fabletics ranks 2nd among Sportswear sites.
I absolutely LOVE fabletics not only because of the amazing high quality clothes, but also because of the great prices and how simple and easy shipping and handling is! Love it!
My first order, I thought to myself. Let me give them a try. Still haven't received my order. I won't order anything else from this company! I would post a picture, but I don't have my order yet.
Hello Ted,
Thank you for taking the time to leave a review. Your feedback is important to us. We strive to provide excellent member service, so our Member Services Team will be contacting you right away.
Best,
Chad
It just seemed like every purchase started at $54.95 plus tax, then the item might be at a higher price so you would end up with a hefty bill at the end. Also, you have to pay for import because, like any other garment, it comes from China, but at Target or Lululemon alike there is no import charge. Some items seemed to be worth it but some are not and that is the same for TJmaxx or Marshall's at a lower price and with the option of buying more items. I felt obligated to either skip or purchase an item every single month and $55 was always the minimum. After canceling the pressure went away. If you want something nice, go try it and buy it, if you want something to chill around the house, go try it and buy it, you will actually save time, money, and look fabulous. If you want to struggle with commitment and worry if fabletics might work month after month then here you go, give it a go and you decide. Please wash gently in cold water and air dry your favorite pieces no matter where you buy them.
Hello Jane,
Thank you for sharing your experience with our prices and the tax we have on our products. We value your opinion, and we would like to make things right. A representative from our Member Services Team will email you shortly to assist you.
Best,
Mary
Everything fits so well! I have never had work out gear that was so useful and comfortable. I love my subscription! I got rid of all my other work out clothes!
Hello Kayla,
Thank you for taking the time to provide comments and for sharing this with others. We are happy to discover that you love the VIP membership program.
Best Regards,
Clark
The perks of the VIP membership are amazing. Pay $50 for monthly membership and you are rewarded 1 membership credit which can be used to redeem up to $80 of product!
Hi Emily,
Thank you for such a wonderful review! This motivates us to do more and you can surely expect more from us soon!
Best,
Cathy
I finally received all my orders. The quality of all of them are unbelievably good. Loved them. But please find solution for your terrible and nerve-wracking shipping.
Hello Konul,
Thank you for writing a review! Your feedback about the shipping timeframe is important to us, and we would like to address your concern. Our Member Services Team will get in touch with you right away. Thanks!
Best,
Renz
I have never seen anything like this before. It is 13 days I'm waiting for my order and should wait additional 4 days. You can't be serious.
I love this and all outfits I have bought. The quality is awesome. It fits great and looks great. Also the material is very accommodating to my curves.
Hello Dee,
Thank you for taking the time to share your awesome experience with others! We're glad you're enjoying your purchase! We always strive to provide our valued members with the best fit and quality. Come back and check us out soon. Cheers!
Best regards,
Chad
I've enjoyed being a member of Fabletics. They are always innovating and providing styles I like best. The prices are affordable, and the value and quality are superb.
Hello Makia,
Amazing! Thank you so much for your fantastic feedback! We hope you will always enjoy the quality of our merchandise and our items' affordability! Have a nice day!
Best,
Bella
I love the quality of the leggings, tops, jackets, etc. I have purchased many things from the site over the years. Have a monthly subscription is just annoying.
Hello Christina,
Thank you for bringing this to our attention. Your feedback about the VIP membership will help us what we can do better. Our Member Services Team will get in touch with you right away.
Best,
Allison
I have been a member of Fabletics for years and have never been disappointed in a purchase! Their leggings are my favorite in sizing, fit, and fabric quality.
Hello Erin,
We are glad you are enjoying our products! We are also happy your items are a perfect fit! We promise to continue manufacturing more beautiful products with good quality just for you! Thank you for sharing your wonderful experience with us!
Best,
Zeth
I can count on these leggings always fitting the same and feeling great! The material is thicker and comfortable. Of course, the pockets rock. The waistband is perfect.
Hi Verlana,
We love your wonderful review! We aim to provide you with products that are not just best in style but with great fit and quality. It's a goal met for us knowing that you are satisfied!
Best,
Cathy
After one wash on the delicate cycle, a couple of my tops broke. The straps/ties has mostly been the issue. The quality of the bottoms are great though!
Hello Lourdes,
Thank you for writing a review! We are continuously striving to satisfy our member’s needs as much as possible, especially with the quality of our products. We will contact you for further assistance.
Best,
Dean
The shorts I bought are great... love the sewn in cell phone pocket. Fit really, really well!
The program to pause the monthly fee is fantastic as well.
Hello John,
Awesome! We're happy that our members appreciate the effort that we put into making sure we provide the best products and services! Have a great day!
Best,
Renz
I was charged $64.75 on my credit card today... how can I cancel this "surprise" monthly membership I am part of?! I am so disappointed in this company.
I have used shoe dazzle before so I know exactly how this site works. I skipped the month on February 4th which still gave me a day to skip. On February 15th I got charged $49.95. I noticed because my credit card company sent me an email stating that my purchase got denied. So I called fabletics on Thursday to have them fix it. I thought it's a mistake so no problem. The guy on the phone had me send a screen shot of my email from my credit card with what happen. I didn't get a reply by phone or email by Monday. I think this should have been fixed promptly but no. I called this morning on monday and they guy said he should have issued a refund so I can have my credit card company fix my credit score on their side so I said fine I'll try that. I then check my phone a few hours later and no refund email gas been sent but I have received an email saying that I closed my account. What the $#*!. I didn't ask for that or do that. So I called back and they said my account is closed and they can't reopen it but at least I got my refund email from the third person I spoke to. Horrible customer service. Too bad because I liked my leggings.
Fast shipping and great product, love the app and the clothes. I can sit around the house being comfortable while also giving the appearance that I work out.
Hello Dean,
We are happy to know that you had a great shopping experience with us! We always make sure to make beautiful and quality items at a very affordable price just for you! Have a great day!
Best,
Renz
They subscribe you to a monthly charge in the small print and then you cant even get what you want because the charge is more than the cost of what you would spend
Hello Aaron,
Thank you for sharing your experience with the VIP program and the monthly member credit. We value your opinion, and we would like to make things right. Our Member Services Team will email you shortly to assist you.
Best,
Mary
Since the reintroduction of fabletics for men. The quality and selection of cool looking clothes has diminished. I geo a puffer coat which has a crappy zipper and has torn at the seams.
Hello Jamie,
Thank you for writing a review regarding our quality. Your feedback is important for us to hear. We will contact you within 48 hours for further assistance.
Best,
Nelle
I love Fabletics is a brand. I love the way the products fit me. Unfortunately every time I find a style or color that I like and something my size is never available.
Hello Adrian,
Thank you for taking the time to leave a review. We are very sad to know that the items in your size are sold out. We value you as a member and want to make things right! Our Member Services team will be contacting you right away to help you further.
Best,
Chad
I had an issue with one of the items I received from a recent order. I contacted CS via messenger. I received a quick response and had my problem solved with no issues!
Hello Milena,
Thank you so much for your feedback! Our mission is you, and we are so glad to know that you are satisfied with the help that was given by our Member Services Team. We always want to make sure you are treated as a valued member and your satisfaction means everything to us!
Best,
Zeth
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hello Rachel,
Wow! Thanks for sharing your wonderful shopping experience with us! We're happy to hear that you're satisfied with our products and services! Thank you for showing us some love! Rest assured we will continuously create unique designs, highest quality, and affordable products to choose from. Have a wonderful day!
Best,
Nelle