About the Business
Fabletics is an innovative, high-quality athletic wear & accessories line co-founded by Kate Hudson that looks great & fits your budget.
Business Highlights
General
Shipping
Returns
Sustainability
Product
Customer Service
Payment Options
Membership Programs
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Reviews Summary
Fabletics has a rating of 3.2 stars from 12,743 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Fabletics most frequently mention great quality, vip member and long time. Fabletics ranks 2nd among Sportswear sites.
This is my everyday attire. I can work out in it or if I want to be casual, I can pair it with a tunic or mini dress and sandals. It is very comfortable.
They make it impossible to cancel your account when you want to and make it impossible to get your money back when you want to return something they are the $#*!ing worst. When I had a "VIP" account I tried to use my reward points to redeem a water bottle and then never sent it to me but charged my rewards points and then when I tried to contact them to fix it they would't send it to me because they're a bunch of stuck up $#*!es that steal your money. DO NOT GET A VIP ACCOUNT IT IS NOT WORTH IT!
Dont make a mistake these products have nothing clse to brand names. The material is cheap and cuts are bad. The outfits look very cheap im a fan of Kate Hudson and am very disappointed
They charge you a monthly subscription that is automatically charged and not only do they make it very hard for you to get out of it I am finding it Extremely hard to get a refund.
Hello Ella,
We truly apologize for your experience! We value your business and would like to address your concerns as quickly as possible. A representative from our member service team will be contacting you within 48 hours to further assist you.
Best,
Ivy
The leggings already showed signs of wear at the knees after one use. The cheaper price of these leggings is beginning to show when compared to the more expensive leggings. You get what you pay for.
Hello Kara,
Thank you for writing a review! We value your feedback on the quality of the product you received and would like to address your concern. Our Member Services Team will get in touch with you right away.
Best,
Renz
The 2 pants i got were crap in quality, that was 6 months ago. I just canceled my "prescription" that I never wanted. Now I'm $300 out and the lady was so rude about it.
Hello Gabrielle,
Thank you for writing a review regarding our quality! Our Member Services team will contact you within 48 hours for further assistance.
Best,
Nelle
I always love my purchases, however not this one. Poor fit. I was told I could return it. Took it back to the store, however the girl said not returnable. They did eventually take it back
Hello Judy,
We are sorry to hear if your items don't fit well. We will contact you within 48 hours for further assistance.
Best,
Nelle
I received the wrong outfit and the return process is so complicated I cannot figure it out nor does in store take it back. It does not fit and it isn't even close the right order.
Hi Chezney,
Thank you for sharing your feedback regarding your order! We always like to know what our members are thinking so we know where to improve. A representative from our Member Services Team will be contacting you immediately.
Best,
Kim
The staff was very helpful and friendly. The store was neat and well organized. Tons of variety of their products.
This purse is big,comfy and easy to wear! It is spacious it fits a lot of stuff. It can be worn as a gym bag or a purse because of the straps. The material it is made out of is easy to clean as well.
Hello Ashley,
Thank you for taking the time to share your awesome review! We’re glad you’re enjoying your purse! We always strive to provide our valued members with the best styles and quality. Come back and check us out soon. Have a great day!
Best regards,
Chad
I HAVE NO COMPLAINTS WITH THE PANTS BUT I AM A LITTLE BIT ANNOYED WITH THE SPORT BRAS BECAUSE I HAD TO GET RID OF TWO OF THEM BECAUSE THEY BROKE. I HAVE NO COMPLAINTS ABOUT THE PANTS BUT I AM VERY SATISFIED WITH THEM.
Hello Josie,
Thanks for sending your review! Your feedback about our product quality is important, and we would like to address this as quickly as possible. Our Member Services team will email you right away to assist you further.
Best,
Zeth
I reached out to cancel my subscription and was told to just skip each month. I don't want to have to do that - I just want to cancel.
I use pants for work and found them so comfortable I bought the shorts and I've used them as driving pants when I've made several long car trips. Worth the money!
Hello Peter,
Great feedback with our products! We sincerely appreciate it and we’re always happy to hear that our members are happy!
Best,
Mary
The leggings and joggers are fabulous. I do have a problem with the sales and when I go to order they are usually out of stock and low number in stock.
Hello Kim,
We appreciate the feedback you shared regarding the options we have. Our Member Services Team will get in touch with you immediately to address your concern since you deserve only the best service.
Best,
Lia
While i liked most of my items I have tried to cancel my membership several times and I am still being charged. I have had to pay Ive ridge charges on my visa several times when this happened
Hello Cristin,
Thank you for taking the time to leave a review. We are saddened to know that you are thinking of closing your account with us. We value you as a member and want to make things right! Our Member Services team will email you right away.
Best,
Chad
The app takes forever to load and forever to change pages. I love fabletics but the desktop version works much better than the mobile app. The navigation could use some work.
Hello Cassandra,
We are very sorry to hear that you have encountered a problem navigating our mobile app. Our Member Services Team will get in touch with you right away. Thanks!
Best,
Renz
I was reluctant at first to join but it has been such a fun experience. The choices, the sales, the speed of delivery and the ease of the whole process is great.
Hello Heather,
Thank you for the great feedback about our products and services! It has been a pleasure doing business with you! Hope you will always have a wonderful shopping experience in Fabletics!
Best,
Allison
I love the pants, they fit perfectly and I love that the sweat does not go through. Perfect for working out and doing squats. Not see through which is a plus.
Hello Fabby,
We're glad you enjoy our unique styles! We are also happy your items are a perfect fit! We promise to continue manufacturing more beautiful products with good quality just for you! Thank you for sharing your wonderful experience with us!
Best,
Zeth
I can't say enough about the Fabletics brand. The construction of the pieces is great. It holds shape and withstands the beating I give it with cross training and running activities.
Hello Marci,
Wow! This is awesome to hear that you are loving your purchase and our stylish products. Thank you for taking the time to write a review! Hope to hear more from you in the future!
Best,
Mary
Customer service is great I was at this store 07/31/2021 the service with nice smile and respectful professional customer service I probably visit again this store for more perches thank you.
Hi Adnew,
Thanks for your effort in writing a review! It's wonderful to know that you are happy with your experience with us. Your satisfaction is what we always aim for!
Best,
Cathy
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hello Sandra,
We appreciate the time you took to leave such a thoughtful review of our products and services! We’re happy you had a great experience with us! Have a great day!
Best,
Dean