About the Business
Fabletics is an innovative, high-quality athletic wear & accessories line co-founded by Kate Hudson that looks great & fits your budget.
Business Highlights
General
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Sustainability
Product
Customer Service
Payment Options
Membership Programs
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Reviews Summary
Fabletics has a rating of 3.2 stars from 12,743 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Fabletics most frequently mention great quality, vip member and long time. Fabletics ranks 2nd among Sportswear sites.
My wife called three different times to try and cancel this automatic order. They continued to keep charging us. I had to call and cancel my credit card for it to stop.
I enjoy Fabletics workout leggings and sports bras. I really like to be able to skip the months if I need to. I would recommend these products to my friends for sure.
Hello Jerri,
We are glad you are enjoying our products and the 'Skip the Month' option! We love being able to provide the products and services that our members seek. We appreciate the time you spent sharing your experience!
Best,
Zeth
Please understand that I LOVE MY LEGGINGS, however I do NOT like your WEBSITE. The way it loads is extremely slow. The way it only shows so much before you have to wait for the next section to load seems so 1990s with dial up. The app is not much better. I also struggle with how I can never seem to buy the new releases - even when I get the email and try at 4:30am. Yet, I see people wearing the items on social media all over the place. I thought I was an "Elite" member, but now I cannot even buy anything unless it is the "left overs" that no one else wanted. My size is usually sold out on the 1st of the month. This month I was able to put two outfits in the cart, but could not complete the transaction. I tried for about 30 min! The individual items were still available, however, the outfits were not. I just feel so very disappointed. I feel like there is another level of membership for people who are "influencers" and do a lot of social media posts.- - -which almost feels like false advertising
Hello Rhonda,
Thank you for taking the time to leave a review! We're sorry to hear that you had trouble using our website. We would also like to discuss further the availability of our products in the styles/sizes you like. Our Member Services team will be contacting you right away for further assistance.
Best,
Zeth
Plenty of different fits in all colors and quality. Comfortable fabric and wear. Sizing i do feel fits different in each style
I got charged 2x for the same product and I only wanted one and I actually want to just return both of them and get a full refund please.
Charging for a membership and then the clothes seems a bit much in this horrible economy.
The material, fabric, and fit are so good. I purchased three pair from your store prior to purchasing 12 pair online. I was that pleased.
The site is a little confusing and the membership pricing loop is kinda ridiculous. The clothes are nice. I
I had an issue with customer support, something happens with my email address and the difficulty it took to both change it and to cancel the membership was horrible.
Hello Ashley,
Thank you for taking the time to leave a review. We are sad to know about your negative experience with our Member Services Team. We always strive to improve our services and feedback like this from customers is very much appreciated. Our Member Services team will email you right away.
Best,
Chad
I heard a lot about fabletics and was really interested in trying it out. However, I didn't like the quality of the product and it didn't meet my expectations.
Hi Saravanar,
Thanks for your effort in writing a review! We are sad about the negative experience you had with the quality of your purchase. We will be contacting you via email within 48 hours for assistance.
Best,
Cathy
I love Fabletics. The clothes are comfortable. The styles and colors are beautiful. And I really like being able to use my reward points towards purchases.
Hello Nancy,
Wow! Thank you for showing us some love! We are happy to hear that you're comfortable with your clothes! We will make sure to continuously create a unique style, high-quality products at a very affordable price that suits the needs of our valued members like you! Have a great day!
Best,
Nelle
My daughter is 18 and in college. She ordered the 2 pairs for 29 or whatever this was on July 30th. She was not aware that she would be obligated to a membership if 49.95 a month. Thank goodness I knew this from friends experience and told her she needed to cancel it. She did today which is Aug 15 2017. They informed her that since she joined in July ( which was July 30th) that she got charged Aug because even though that was 2 days before it was for July only she didn't even have 30 days to cancel without being charged again in 2 days. That's a scam and if this company is so proud of their product then they wouldn't have to trick and scam people into a membership. My daughter will pass the word on as well as I. She has s huge social media following and will tell everybody about this experience. They wouldn't even refund her the 49.95 to her account said she had a credit. That's not proper cancellation procedure when you should have a 30 day grace period. Very disappointed and if this is how they treat their customers then this is a bad product!
Hello Rhonda,
Please accept our sincere apologies regarding your recent experience with Fabletics. Our helpful member service team would love to assist you with any problems you had. Someone will contact you via email within 48 hours.
Best,
Samar
I really love my recent order, however, the available colors were very limited. I would have ordered multiple sets if there were colors available that were better for me.
Hello Trisa,
It is with great regret that we received your feedback regarding the items we have online. You deserve only the best service, a representative from our Member Services Team will reach out to you right away to help resolve any concerns you have.
Best,
Lia
I love fabletics so much and how much they've expanded their collections. I walk around mostly wearing fabletics and raving about it to my friends, family and even strangers!
Hello Yohanna,
Wow! The team here at Fabletics is thrilled to hear such good feedback, and we are proud to be one of the best sources of clothes! Have a great day!
Best,
Renz
The tights that I ordered for wife arrived with a hole/opening/tear in the crouch region.
The remainder of items ordered arrived intact and ready to wear.
Hello Frederick,
Thank you for sharing your experience with the items you ordered. We value your opinion, and we would like to make things right. Our Member Services Team will email you shortly to assist you.
Best,
Mary
I always have a great experience with Fabletics. I always get compliments on my purchases. My nail tech actually signed up yesterday after seeing the outfit I had on.
Hello Keycha,
It's wonderful to read your comments regarding the products we have online. Knowing that you are pleased with the items we offer to our members makes us happy. I hope you have a pleasant day.
Best,
Lia
My black leggings came and were completely not stitched together properly and very poor fabric quality. It's hit and miss with my orders unfortunately- not consistent.
Hello Lisa,
Thank you for taking the time to write a review! We'd be delighted to help you further with your concern about product quality. Our Member Services Team will get in touch with you right away.
Best,
Allison
I am still looking for that perfect fit. I have a short torso, the straps are too long with a large and a Medium is too tight around the ribs. I love the quality and the fabric texture. I know that I am not the only girl that has this problem. I have a lot of nurse friends who deal with this same issue. We get home and can't wait to tear off the uncomfortable contraption that has done none other than contribute to the discomfort after a 12 hour shift.
We need a thinner material with a wider strap structure, almost like a thick panty hose but not one that would tear.
If bands around the ribs could be about a 1 1/2 inch wide band with a silicone grab ribbon on the inner liner so they don't ride or slide around with all the moving around we do that would prevent all the tugging and readjusting afterwards.
And if it's possible to make adjustable straps that would be great.
At this point it's not about the cost of the bra for me
It's about the comfort and the quality
Thank you so very much for taking the time and for caring about what your customers think.
Hello Heather,
Thank you for bringing this to our attention. Your feedback about the products we offer will help us what we can do better. Our Member Services Team will get in touch with you right away.
Best,
Allison
I bought 2 different types on leggings, one pair was very compressive and uncomfortable, the other pair was very comfortable but unfortunately tore the first time I wore them.
Hello Caitlin,
We regretfully note that we have received your comments regarding the item that you've got. Our Member Services Team will get in touch with you immediately for further help.
Best,
Lia
Everything about this company is great. From customer service to quality of products and pricing. I would and I have recommended them to family and friends.
Hello Noeline,
Thank you for trusting us to be your source for top quality FAB items. We appreciate your kind expressions of appreciation and are especially grateful for doing business with you. We here at Fabletics try our best to provide the best service and unique style at an affordable price!
XO,
Ivy
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hello Matthew,
Thank you for bringing this to our attention! We always welcome the opportunity to improve our products and services. Our Member Services team will contact you within 48 hours for further assistance.
Best,
Nelle