About the Business
Fabletics is an innovative, high-quality athletic wear & accessories line co-founded by Kate Hudson that looks great & fits your budget.
Business Highlights
General
Shipping
Returns
Sustainability
Product
Customer Service
Payment Options
Membership Programs
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Reviews Summary
Fabletics has a rating of 3.2 stars from 12,743 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Fabletics most frequently mention great quality, vip member and long time. Fabletics ranks 2nd among Sportswear sites.
I enjoy shopping at Fabletics online. The quality of the clothing is very durable, they always have what I want and their customer service is the best. Delivery and exchange are very fast and easy.
Highly recommend. I ordered the power hold define leggings and I love them! The fabric is thick and does what the description says hold everything in and doesn't move or roll down when I squat.
Hello Ambar,
Thank you so much for sharing your feedback regarding our products. We're glad you love your legging. We always strive to provide our members with the best quality. Have a great day!
Best,
Allison
Never received my purchased items. Contacted the office. They tried to track the package and it was in its way. The items never showed up. And I never got a refund on my purchase either.
Hello Alicia,
We appreciate the feedback you shared regarding the status of your order. A representative from our Member Services Team will contact you right away to help you.
Best,
Lia
She was very helpful in finding the last pair of leggings in
My size. It was misplaced and she looked everywhere for it. Found my bra size too. She checked me out. Super sweet gal.
Hello Theresa,
Amazing! We sincerely appreciate you sharing your wonderful experience with our Member Services team! Your positive feedback is such a great inspiration for us to continue to work hard in providing the best service and the best products to our dear members. Have a wonderful day!
Best,
Nelle
I have been a customer of. Fabletics since they first started. I love the look and feel of their leggings. Lulu has a great product but for the money and quality…Fabletics has my vote!
Hello Angela,
We are glad that you are satisfied with the item you purchased. Rest assured that we will continue providing unique and new styles for members like you. We hope you will always have a great experience with us in the future!
Best,
Lia
I love that they have expanded sizing I can fit in. I love the quality and the feel. I think the shipping could be improved. It takes a while longer than other places I've purchased from.
Hello Amanda,
Thank you for taking the time to leave a review and your feedback about our shipping service is important to us. We strive to provide excellent member service, so our Member Services Team will be contacting you right away.
Best,
Chad
Great, nothing less than awesome. The first order was too small so I called, they placed a new order for a bigger size and I sent the smaller size back with the return label the sent me
Hello Prince,
Thank you for the wonderful review and for taking the time to share your awesome experience with others! Our priority is customer service and we are ecstatic that we met that mark! Awesome members like you make our job a pleasure.
Best regards,
Chad
I always find the staff to be very helpful in finding the pieces I need. Or finding what pairs with what leggings etc. they are all friendly and helpful. I appreciate them
Hello Gail,
Thank you so much for loving our brand! Our mission is you, and we are so glad to know that you are satisfied with the help that was given by our Member Services Team. We always want to make sure you are treated as a valued member and your satisfaction means everything to us!
Best,
Zeth
***EDIT***
I had to come back and drop my 5 star review down to a 1 star review. This site is such a pain in the $#*!. The clothing I got all fit right, and are comfortable. I do wear them a lot. However, trying to cancel your subscription is almost impossible! Luckily my card attached to the account expired and I didn't update it. It's such a pain in the $#*! trying to stay on top of skipping months you don't want to pay.
JUST STAY AWAY. You can find much better deals on Amazon.
************
I just got my first outfit in the mail and put it on right away. It fits PERFECT and is actually quite slimming. I absolutely love it.
I will admit, like others, I did NOT see that I was signing up to be a member in order to get the discount. However, that is because I DID NOT READ the fine print. If you take the time to pay attention and read what you are buying, you would probably really enjoy being a member.
I haven't had to deal with Customer Service yet, so I won't say anything about that. But with a VIP membership, standard shipping is free and my outfit showed up in only a week.
As for the "$49.95 a month", I've set an alert on my phone for the first of every month so I remember to go and either skip that month or pick out my outfit. As long as you remember to do that, you WILL NOT BE CHARGED.
I'm definitely going to keep my membership!
I love the fabric and the leggings are super comfy. They feel amazing when I workout sometimes I just wear them at home lol that's how much I love them. Thank you
Hello Karina,
Awesome! We love to hear that you're comfortable with your leggings! Rest assured we will continuously create unique designs, highest quality, and affordable products to choose from. Have a wonderful day!
Best,
Nelle
I feel like the choices are the same every month with little variety. I've been customer on and off for the past year and a half and everything always looks the same.
Hello Holly,
Thank you for taking the time to leave a review. We are very sad to hear that you are not pleased with our selection. We value you as a member and want to make things right! Our Member Services team will be contacting you right away to help you further.
Best,
Chad
No me llegó mi pedido completo. A parte que se demoró mucho más de lo que debía demorar. Y para resolver, el call center demoran siglos para contestar y no te resuelven de inmediato. Me arrepentí de meter mi plata ahí.
I've had the subscription for years. Everything is always sold out. It is so annoying, nothing is ever in stock. I hate the subscription model. I also don't like the hidden fees
Hello Jennifer,
Thank you for sharing your experience with the VIP program and the items we offer online. We value your opinion, and we would like to make things right. Our Member Services Team will email you shortly to assist you.
Best,
Mary
I love the shorts and joggers I got from fabletics, I highly recommend. However, the t-shirts and quarter zips don't seem to fit me very well. I would definitely recommend sizing up
Hello Jared,
Thank you for sharing your experience with the items you purchased. We value your opinion, and we would like to make things right. Our Member Services Team will email you shortly to assist you.
Best,
Mary
I didn't realize there was a monthly fee. I bought a couple things cheep, which ended up to cost like $200 more than I expected. Not cheep anymore. More expensive than anywhere.
Hello Josh,
Thank you for taking the time to write a review! We'd be delighted to help you further with your concern about the monthly charge and prices we offer. Our Member Services Team will reach out to you right away.
Best,
Allison
District manager called me a fag & I was physically assaulted by a Assistant Manager she was promoted days after I was assaulted & HR did absolutely nothing about it & yelled at me over the phone with regional manager saying they do not care that the district manager called me a fag & terminated me right that second
Hello Johny,
We always aim to deliver a great experience. We are gutted when we miss the mark! Thanks for taking the time to bring this to our attention. Our Member Services Team will get in touch with you right away.
Best,
Renz
Website is intuitive and design is simple. The product offering is always being updated and on trend. Cloths are high quality and fit perfect. I purchase the leisure and business casual clothes.
Hi Donovan,
Thank you for such a wonderful review! We always strive to set a standard with the quality and fit of our products and we are glad to know that you like them!
Best,
Tina
The leggings I got where not what I expected. They were more casual wear quality than what I would wear to the gym. They folded down and just didn't have much compression.
Hello Clair,
Thank you for writing a review regarding the product that you received. Your feedback is helpful for us to hear. Our Member Services team will be contacting you within 48 hours for further assistance.
Best,
Nelle
Been trying to use my vip credits. And when I check out the site always says technical difficulties! Also want to cancel my vip membership and haven't been able to do so!
Hello Joshua,
Thank you for taking the time to leave a review. We apologize if you experienced some website technical difficulties and we are saddened to know that you are thinking of closing your account with us. We value you as a member and want to make things right! Our Member Services team will email you right away.
Best,
Chad
It's very difficult to review items I paid for and never received. Was so excited when I ordered them so I could wear at disney for my family vacation but never received.
Hello Jeri,
Thank you for taking the time to write a review! We'd be delighted to help you further with your concern about the order you never received. Our Member Services Team will reach out to you right away.
Best,
Allison
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hi Tatiana,
Thanks for your effort in writing a review! It's wonderful to know that you are happy with your experience with us. Your satisfaction is what we always aim for!
Best,
Cathy