About the Business
Fabletics is an innovative, high-quality athletic wear & accessories line co-founded by Kate Hudson that looks great & fits your budget.
Business Highlights
General
Shipping
Returns
Sustainability
Product
Customer Service
Payment Options
Membership Programs
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Reviews Summary
Fabletics has a rating of 3.2 stars from 12,743 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Fabletics most frequently mention great quality, vip member and long time. Fabletics ranks 2nd among Sportswear sites.
My first and only purchased. Was charged a membership which I did not add was add automatically. This should not happen since me or others don't buy frequently to have a membership!
Unfortunately my teenagers bras have same sized pads as my much larger bras. I'm a meeting while my pads shifted for the millionth time. Very disappointed on bras.
Love our leggings though.
Hello Rebecca,
Awesome! We're happy that our members appreciate the effort that we put into making sure we provide the best products and services! Have a great day!
Best,
Dean
Kate you should be ashamed of yourself, your line is a joke. The worst service scam ever...
Stay away from this site, poor, poor, poor. They cheat you out of your money.
I wish it had pockets. Great fit and fabric though. I selected size medium and they fit tight, but I still have to pull my leggings up. They slide down a bit
Hello Aida,
Thank you for the positive feedback! We are happy to know that you love our products and services!
Best,
Jane
I bought two sets of workout clothes (leggings and workout bras) as Christmas presents for my daughter. She told me that Fabletics was her favorite and she was thrilled with her gifts.
Hello Donna,
Thank you for leaving a review. We are happy to know that you are satisfied with your purchase. We will make sure to continuously create products that suit the needs of our valued members like you! Have a great day!
Best,
Renz
It's annoying to remember the beginning of every moth the cancel for the month. Not a fan of being charged for the product i don't get or particularly want at that time.
Hello Courtney,
Thank you for writing a review! We continuously strive to satisfy our member's needs as much as possible, especially with our VIP membership. For further assistance, our Member Services team will be contacting you within 48 hours.
Best,
Nelle
I was helped out by Maggie and Izzie during my trip and they were super helpful in getting my size and helping me build my cart. Amazing super thankful for their help.
Hello Crystal,
Thanks for writing a review! Fabletics promises to provide high-quality products for you as well as an outstanding member service experience. Have a great day!
Best,
Nelle
They'll automatically sign you up for their "VIP" program. They won't tell you anything and they'll take $50 ($70 if you're Canadian). They just take it from you're account without any notice.
Hello Sarah,
Thank you for taking the time leaving us a review and feedback. We're so sorry for the overall experience. We always strive to improve our services and feedback like this from members are very much appreciated. We will reach out to you via email.
Best,
Ivy
I had a really awful experience with Fabletics. First off, I had a bunch of credits saved up (about 6) because everything I ordered seemed like really crappy quality so I'd return it and get the credits back. So this happened over the course of a year and when I was finally able to make it in store to look at other items and use up the credits, I was told that they expired (?) Sorry but that is a complete scam, you took my money didn't you? Why do you get to decide when I can use it? So I called customer service and finally got my credits back. Then, I tried to use them up in the store and nothing was available in my size/color (I'm a medium) so I asked to get a few things ordered and the ladies were not very nice to me. The whole process took over an hour to order the clothes and use up the credits. Finally, at the end of the purchase, I was told that because the clothes come from England I now have to pay a tariff on top of the credits (Scam #2). Why are you sourcing clothes from England and then putting that on your customers to pay for? I take the clothes home and within one use, they stain all over the sweatshirts/sweatpants and I go to wash them and it doesn't come out. If the clothes are such bad material then maybe you're better off sourcing them from a different country. This whole brand was a complete scam, I was very happy to close my account after this experience and tell my friends/family to stay FAR AWAY from Fabletics.
Hello Amber,
Thank you for taking the time to leave a review. We are sad to hear about your negative experience with our products and Member Services Team. We always strive to improve our services and feedback like this from customers is very much appreciated. Our Member Services team will email you right away.
Best,
Chad
I really love the leggings because I can focus on working out instead of hiking my leggings into place! I wish there were more shorts options, I need some of those :)
I have been purchasing from fabletics since the pandemic (their clothes are my new work uniform) and I have yet to have a bad experience. I am always pleased with my purchases!
Hello Erin,
We’re so glad to know you're satisfied with our products! Your review means a lot to us! We’re very grateful for members like you and hope you stick with us for years to come!
Best,
Zeth
I tried several different brands of maternity leggings during this pregnancy, and these have by far been the best! I have basically lived in them since the beginning of the second trimester!
Hi Amanda,
We love you and your wonderful review! It's always great to know that you are satisfied with your purchase, that is what we always aim for. Congratulations, Amanda!
Best,
Cathy
I love the clothes, everything is bright, fits well and can compliment any figure! What I don't like is the monthly fee, with everything going on even with an alarm I forget! Just a flaw
Hello Olaya,
Thank you for writing a review! Your feedback about the monthly fee is important to us, and we would like to address your concern. Our member services team will get in touch with you right away. Thanks!
Best,
Renz
For many months every time I went on the site the links were broken. It took many attempts to get through until I finally after many years cancelled by subscription. It was wasting my time.
Hello Cheri,
Thank you for sharing your experience online and canceling your VIP account. We value your opinion, and we would like to make things right. Our Member Services Team will email you shortly to assist you.
Best,
Mary
The team is always welcoming. The store also looks clean and organized. The ladies always take the time to find out exactly what I am looking for and offer suggestions they think I would like.
Hello Dahajaira,
Thank you for the great feedback regarding our Member Services Team. It has been a pleasure doing business with you! Have a fabulous day!
Best,
Lia
I can be very rough on my clothes, and Fabletics products stand the test of time with me. The products, more often than not, are true to size, and I love the patterns and colors.
Hello Courtney,
We're glad you enjoy our unique styles! We are also happy your items are a perfect fit! We promise to continue manufacturing more beautiful products with good quality just for you! Thank you for sharing your wonderful experience with us!
Best,
Zeth
I hate that I have to call in to cancel, and every time they refuse to cancel for some reason. Also annoyed by the auto monthly payments. Wish I had never signed up for this.
Hello Mattie,
We're sorry to hear that you dislike how our cancelation process works. We are continuously striving to satisfy our member's needs as much as possible so that we will be contacting you within 48 hours for further assistance.
Best,
Bella
Good quality clothes. But it's been a month and I have not received my order and they claim they cannot do anything about it. I would not recommend fabletics to ANYONE.
Hello Madison,
Thank you for writing a review! We are sorry to hear if you're unhappy with our delivery process. We’ve sent you a request on www.sitejabber.com asking for your account information in order for us to pull up your account and assist you further. Kindly check your email notification from www.sitejabber.com or log on to the website to respond to the request and we'll be happy to assist you.
Best Regards,
Nelle
When I was ordering my first Fabletics outfit, I was sure that the promo price was to get out the Fabletics name. I didn't see that I was signing up for a subscription. Then I clicked that I didn't want promotional emails from Fabletics, so I wasn't getting any information that I was part of a subscription (HINT for NON-SCAMMY companies- the email section would be a great place to make sure subscribers know that they are subscribing). I didn't love the outfit. The pants were okay, but the top was ill-fitting and unflattering. I was just working on the budget for the last few months (I'm behind), and I realized that I'd been getting charged $50 every month. I called to cancel immediately, and was granted a $100 refund (two months), but he said he couldn't refund me the rest. I used the rest of my credit and will be canceling immediately. This felt like a scam. I didn't feel that it was clear that I would be enrolling in a membership that cost $50 a month.
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
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- Suspicious reviews are flagged by our algorithms, moderators, and community members
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hello Juan,
Thank you for taking the time to leave a review. We are sad to know that you are not pleased with how our VIP program works. We value you as a member and want to make things right! Our Member Services team will email you right away.
Best,
Chad