business logo of Fabletics

Fabletics

fabletics.com
active, casual, lounge men, womenAge 19-25, 26-45
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About the Business

Fabletics is an innovative, high-quality athletic wear & accessories line co-founded by Kate Hudson that looks great & fits your budget.


fabletics.com
+1 844-322-5384
USA
Fabletics is part of TechStyle, Inc
Founded in 2013
Clothing item from FableticsFashion apparel by FableticsMerchandise from Fabletics clothing lineFabletics fashion product

Business Highlights

General

Parent Company: TechStyle, Inc
Year Founded: 2013
Target Gender: men, women

Shipping

Shipping Cost: $5.95
Free Shipping: sometimes
Free Shipping Detail: for orders above $49.95

Returns

Return Policy: free
Return Instructions: items must be new, unused condition with original packaging
Restocking Fees: no

Sustainability

Sustainability Score: Not Good Enough
Recycling Program: no
Responsible Materials: recycled

Product

Style: active, casual, lounge
Body Fit: regular, plus size
Available Sizes: Men's (2XS, XS, S, M, L, XL, XXL, 1X, 2X, 3X, 4X), Women's (2XS, XS, S, M, L, XL, XXL, 1X, 2X, 3X, 4X)

Customer Service

Support Channels: phone, facebook, chat
Support Phone: +1 844-322-5384

Payment Options

Payment Methods: card payments, PayPal

Membership Programs

Rewards Program: Active Junky, Rakuten, Swagbucks

How would you rate Fabletics?
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Reviews Summary

Fabletics has a rating of 3.2 stars from 12,741 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Fabletics most frequently mention great quality, vip member and long time. Fabletics ranks 2nd among Sportswear sites.

service
866
value
873
shipping
851
returns
612
quality
833
This company does not typically respond to reviews
Michigan
1 review
0 helpful votes
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Fix your website and restock your merchandise
April 11, 2025

I love the quality, fit, and style of Fabletics clothes but the tech issues with the website constantly buffering and the website being out of stock of all sizes and styles is crazy. Is Fabletics a front or going bankrupt? What's happening? I haven't been able to place an order for over a month. I contacted customer service and they said try in the beginning of the month because they restock in the beginning. They also said to close all my open web browsers. Neither of these have worked. I have to refresh after every click, and everything is sold out.

Date of experience: April 1, 2025
Minnesota
1 review
0 helpful votes
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Helpful every time I call!
April 12, 2025

I didn't read the fine print of getting enrolled in an autoship, but when I called in everyone was so helpful. I didn't keep my subscription but I do plan to join again in the future because of my experience with everyone and the quality products.

Date of experience: April 2, 2025
Texas
1 review
0 helpful votes
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Nothing is ever in stock
April 12, 2025
Updated review

My issues with Fabletics are that it's too many steps to skip the month and then if you don't manage to skip the month and have a credit there is nothing in stock to actually use the credit on. The only thing I like about Fabletics is the sales.

Date of experience: April 2, 2025

Nothing is ever in stock
January 17, 2025
Previous review

1. It's too hard to skip the month. You have to confirm it several times before it finally goes through. 2. When you do have a credit to spend, nothing is ever in stock! Every single outfit I click on is sold out every month. It's impossible to spend the credit. I'm just waiting for something to actually be available to buy so I can use up my last credit and cancel my membership.

Date of experience: January 5, 2025
Alabama
1 review
2 helpful votes
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Predatory Marketing Tactics
January 14, 2025

Fabletics makes it nearly impossible to cancel their vip subscription. There is NO button to achieve this, or else it's so hidden so well that one cannot find it at all. This business plan preys on older adults who are not tech savvy enough to figure out how to solve this. Should be illegal.

Date of experience: January 4, 2025
California
1 review
0 helpful votes
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Too much work
April 12, 2025

I like the clothes, but the whole VIP membership thing things like a scam. Everything is overpriced, so that you have to get a membership. I will just give my business to a place that uses regular pricing.

Date of experience: April 2, 2025
Florida
1 review
0 helpful votes
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Not what I thought
March 17, 2025

Eagles jerseys were not the quality I thought I should be getting! The numbers appeared to have been stitched in the advertisement, however, they weren't. They were just ironed on numbers and names on the back.

Date of experience: March 7, 2025
New York
1 review
0 helpful votes
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GREAT CLOTHING BUT A TOTAL SCAM!
April 11, 2025

They force you to join a subscription club. Without joining they charge you more but not much then their sale prices. Then they make it VERY difficult to cancel. Every month you get charged $60 and you get a token that if you use on something less than 60 you don't get the remainder to use on something else. You just use the whole token (a
$60 value)on $30 of merch which a non member would get the same price. Then you cant just end the subscription you have to pause it then wait till the next month then call to cancel. HARD SELL when you try to cancel! If you forget then bang $60 bucks and back i to the cycle.!

Date of experience: April 1, 2025
California
1 review
0 helpful votes
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Scam
April 12, 2025

Poor quality clothing and their customer service was unhelpful. Took my card information and tried making me pay for a monthly membership I did not want and would not give me my money back for some inconsistent and awful quality clothing. Scam scam scam

Date of experience: April 2, 2025
Virginia
1 review
0 helpful votes
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Great products. Nightmare service
April 12, 2025

I bought many products from Fabletics. A short that I loved came defective with a cut in the fabric. Fabletics could not replace the same product, and I had to buy another one that I did not like. They do not have all the products that are offered on the website, sizes are always missing. Customer service at the shop stinks and on top the prizes policies are a nightmare. Customer service to return is decent. On top of everything, every time you buy something on the web, they charge you a membership fee which I never accepted. In both cases they returned to me that unrequested membership. Buy Fabletics at your risk.

Date of experience: April 2, 2025
Wisconsin
1 review
0 helpful votes
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Return/exchange
February 12, 2025

The product great quality, customer service pretty good. But I returned to items at the beginning of Jan and still not refund it's been a month. I was told to wait three weeks now I am past that. I am a very patient person but this is a little much.

Date of experience: January 10, 2025
Florida
1 review
0 helpful votes
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Customer Service & Product Quality
April 11, 2025

I have purchased a number of items from Fabletics and for the most part found the service to be excellent and the product quality second to none. I am a big fan of the pants, yet when I tried the shorts for use when golfing, the length was too short.

Date of experience: April 1, 2025
Minnesota
1 review
0 helpful votes
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Nothing to buy
April 14, 2025

I could not find the style I wanted in my size in almost anything I looked at.
I did buy 3 different styles of pant all the same size and they all fit very differently. One did not fit at all.
Pretty dissapointed.

Date of experience: April 4, 2025
New York
1 review
0 helpful votes
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So So Fabric Quality
April 12, 2025

I have been a VIP member of Fabletics for less than a year. I've made two purchases, one of 4 bras and one of 4 pairs of leggings. The bras meet my needs very well in terms of fit and comfort. The leggings fit well but have begun to wear out, even though I followed the laundry directions, which said to turn them inside out in the washer.

Date of experience: April 2, 2025
Arizona
1 review
0 helpful votes
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Door dash as a delivery service
January 14, 2025

As a paying member it's ridiculous that door dash is delivering for Fabletics. Last month, my package was left in top of an apartment mailbox structure no where near my apartment and was consequently stolen. And dealing with customer service was another nightmare.

Date of experience: January 4, 2025
New York
2 reviews
0 helpful votes
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Canceled orders without notice
January 13, 2025

For the second time in a row, I get a $10 consolation prize for a "delayed" order. And both my last two orders were canceled without notice. If the item is not available or out of stock, then list it as such. This is frustrating and definitely turning me off to Fabletics.

Date of experience: January 3, 2025
Illinois
1 review
0 helpful votes
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My favorite and my go to
April 11, 2025

Fabletics has been a staple in my closet and brand verbiage for years. I work out daily and at least one piece of my outfit is Fabletics and I have had some for years and the quality is still perfection.

Date of experience: April 1, 2025
California
1 review
0 helpful votes
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Constant Lack of Inventory
April 11, 2025

I have several unused VIP credits and it's mostly because they never have my size in popular styles.
However when I am able to find my size I generally enjoy the clothing which is why this is not a one star review. I consider canceling my membership every time I try to use my credits.

Date of experience: April 1, 2025
Virginia
2 reviews
0 helpful votes
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I have been a VIP member for many years, my SIL and I joined at the same time In Honolulu, back when Kate Hudson was very involved with the company and brand. Customers Service is typically very good, at times I've encountered some nasty attitudes, but overall very helpful and accommodating. At the beginning the selections were SO cute, fashionable and fit well; they also offered great quality and functional ancillary items such as backpacks, gym bags, etc. over the years the styles have become far less flattering, attractive and the fit is just simply "off" on many of their selections. I rarely find any pieces that I truly like & enjoy, more less LOVE, like I used to. I am honestly not thrilled with any of the products, styles, or quality any more, which makes me sad and I will most likely stop my subscription/ membership as soon as I spend my accumulated credits.

Date of experience: April 11, 2025
California
1 review
0 helpful votes
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Review
April 12, 2025

I love the products that have bought and worn over the last 2-3 years the product last along time, durable materials very comfortable.
I Do Not Like the Membership monthly fee. I think it is a Huge Rip Off it charged me for a month once in between the time frame of the fee subscription to be deducted from my card. I was not able to place a skip payment. I called the company to cancel the subscription and membership.
The person still kept trying to upsell me. 3-4 times or more
I continuous repeat I Just Want To Cancel I Don't Want any More Money taken from me.

Date of experience: April 2, 2025
California
1 review
0 helpful votes
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Sizing
April 11, 2025

I'm petite with hourglass figure. It's been extremely difficult getting the size right. Most items don't fit or only accommodate certain areas. The compression items if I buy a larger size to accommodate my hips, it's too big around the waist. I have a larger size and a sports bra to accommodate my breast. It's too big around the under bust. Can some of the leggings are loose around the ankles. I'm 5'1/120

Date of experience: April 1, 2025