business logo of Fabletics

Fabletics

fabletics.com
active, casual, lounge men, womenAge 19-25, 26-45
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About the Business

Fabletics is an innovative, high-quality athletic wear & accessories line co-founded by Kate Hudson that looks great & fits your budget.


fabletics.com
+1 844-322-5384
USA
Fabletics is part of TechStyle, Inc
Founded in 2013
Clothing item from FableticsFashion apparel by FableticsMerchandise from Fabletics clothing lineFabletics fashion product

Business Highlights

General

Parent Company: TechStyle, Inc
Year Founded: 2013
Target Gender: men, women

Shipping

Shipping Cost: $5.95
Free Shipping: sometimes
Free Shipping Detail: for orders above $49.95

Returns

Return Policy: free
Return Instructions: items must be new, unused condition with original packaging
Restocking Fees: no

Sustainability

Sustainability Score: Not Good Enough
Recycling Program: no
Responsible Materials: recycled

Product

Style: active, casual, lounge
Body Fit: regular, plus size
Available Sizes: Men's (2XS, XS, S, M, L, XL, XXL, 1X, 2X, 3X, 4X), Women's (2XS, XS, S, M, L, XL, XXL, 1X, 2X, 3X, 4X)

Customer Service

Support Channels: phone, facebook, chat
Support Phone: +1 844-322-5384

Payment Options

Payment Methods: card payments, PayPal

Membership Programs

Rewards Program: Active Junky, Rakuten, Swagbucks

How would you rate Fabletics?
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Reviews Summary

Fabletics has a rating of 3.2 stars from 12,743 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Fabletics most frequently mention great quality, vip member and long time. Fabletics ranks 2nd among Sportswear sites.

service
866
value
873
shipping
851
returns
612
quality
833
This company does not typically respond to reviews
North Carolina
1 review
0 helpful votes
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Sturdy but on the small side
February 1, 2023

The leggings are made of excellent fabric. Todays sizes aren't accurate though. I'm 5,4 and weigh 205 it's mostly in my butt, hips and thighs some in the waist. The leggings fit quite well I normally fit XL they were just a little tight in the stomach area for someone who is working on losing weight that's why I got them I feel they could be a bit bigger. The larges I got not bad either they were supposed to be XL also not sure how that get mixed up they're a littler roomier than the XL other than stomach again my short legs don't cope well with bigger leggings and I tried reading reviews if you normally wear XL it would have to be an XXL for women who are thicker which I don't believe that size is carried which limits women like me the customer service is friendly and helpful I would order again but I also feel there is room for this company to grow and expand more if more options were available thicker women like to feel beautiful while being comfortable too I would order again

Date of experience: February 1, 2023
Jennifer M. Fabletics Rep
over a year old

Hello Autumn,

We appreciate the feedback you shared regarding the fit of our products. Please be assured that we will make every effort to ensure that this will be resolved. We'll send you a private message as soon as possible to start the resolution process. Thanks!

Best,
Lia

Virginia
1 review
0 helpful votes
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The Highest Quality
September 4, 2022

I've been buying Fabletics since they first came on the market! The leggings sets are cute & colorful, beautifully made, wear forever and hold their colors! I couldn't be more PLEASED. They are all I ever wear when I'm home! LOVE, LOVE, LOVE them!

Date of experience: September 4, 2022
Jennifer M. Fabletics Rep
over a year old

Hi Elizabeth,

We appreciate your wonderful review! It's great to know that you love the variety of styles that we have made available to you. You can surely expect more soon!

Best,
Tina

Ohio
1 review
3 helpful votes
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Charges you regardless
December 10, 2019

I stopped receiving the email notifications that my "collection" was ready and got tired of being charged because I didnt "skip" that month, so I set alerts in my calendar to skip. Skipped a month and STILL GOT CHARGED! Called to cancel and got my last charge refunded. The product is great, I just wish you could order without the damn subscription fee, even if it goes towards the product I dont like being FORCED to buy something I dont need!

Date of experience: December 7, 2019
Cole N. Fabletics Rep
over a year old

Hello,

We would like to sincerely thank you for notifying us about your experience with Fabletics. In the meantime, we’d like to help resolve any problems/concerns you had. A representative from our Member Services Team will email you shortly to help you out.

Best,
Ivy

Oregon
1 review
0 helpful votes
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Excellent quality and value
June 14, 2024

I love the fit of the clothing and the quality you get for your dollar is very good. Being a member you get access to some killer deals too

Date of experience: June 4, 2024
Florida
1 review
5 helpful votes
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Not a happy Mom!
March 13, 2019

My daughter, a TEENAGER, kept receiving offers for these supposedly amazing leggings, almost daily. She planned on only buying the pair with the special but instead she ended up getting her account wiped out. I called customer service, and got another sales pitch on how if she were to purchase something each month she would not be charged. She is UNDERAGE! This should be illegal. The representative said he has no control over this. I am so angry! This companies tricks needs to be exposed! I had to inform the company that I will take this to the highest place possible, they took advantage of a minor. The reps response was, can I have the age of your daughter? NO! I am not about to give you anymore info of my daughter. She is a minor and you have wiped out her account of her allowance and that is all you need to know! It was at this point he finally said he would provide a ONE TIME CURTOSEY REFUND of $49.95 and close her account since she is a minor. Unbelievable! Thank you very much for your one time courtesy refund of your insolence in taking advantage of the naivety of minors!

Date of experience: March 10, 2019
Ivy T. Fabletics Rep
over a year old

Hello Cheri,

We strive to provide excellent member service, so it genuinely dismays us when things like this happen. We value the opportunity to resolve this issue and someone from our Member Services Team will be contacting you within 48 hours to assist you.

Best,
Ivy

GB
1 review
7 helpful votes
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Misleading
August 16, 2016

This site bothers me... it is not clear when you sign up as a VIP member, that your card will be charged automatically each month, and now after reading that someone tried "skipping" one month, and was still charged, I feel this is a very shady company. I assumed, that by being a member, you simply got offfered outfits each month, suggested outfits, and were simply encouraged to buy... this however is not the case.
It is very misleading, and having received my first outfit at VIP price, and read the small print, and realised about my credit card being charged each month regardless... I decided to cancel.
I have done so by phone, and frankly I am disgusted. I was told that the original first outfit I bought at reduced price, will now be charged at the original very high price.
How dare this company try to trick people this way?
How dare you Kate Hudson make money from the public in such a shady way, when you are rolling in money yourself?
I regret ever buying the outfit. It is not worth the £90 that it was originally being sold for, and I could find just as good on the High Street for half the price, if not less.
Very bad... and misleading

Date of experience: August 16, 2016
Arkansas
1 review
0 helpful votes
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Still haven't received my product
May 20, 2024

Ordered a jersey, my team has played in the play-in, then a 6 game series, and I still haven't gotten an update…

Date of experience: May 10, 2024
California
1 review
0 helpful votes
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Two thumbs up
March 9, 2022

My daughter and I were met with great customer service, friendly smiles and they even helped us shop when needed help finding particular items. Thanks Roseville Fabletics in the Galleria Mall!

Date of experience: March 9, 2022
Jennifer M. Fabletics Rep
over a year old

Hello Christina,

Thank you very much for such a great review! We really work hard to provide the best service that we can. Have a great day!

Best,
Renz

Maryland
1 review
0 helpful votes
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Never got products
February 6, 2023

I was a VIP member and bought clothes with my VIP points then ended my VIP account because I didn't want to continue paying $50 a month. The merchandise never came and I didn't get a refund because my VIP account was deleted. I ended up down $150 with nothing to show for it.

Date of experience: February 6, 2023
Jennifer M. Fabletics Rep
over a year old

Hello Alex,

It is with great regret that we received your feedback regarding your purchase. We hope we can make it up to you! Our Member Services Team will get in touch with you immediately for further help.

Best,
Lia

New Jersey
1 review
0 helpful votes
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Lost product
September 30, 2020

I never received my product. When I called for more information, I was told that it was FedEx's problem and that I need to call. When I asked why Fabletics couldn't call the representative doubled down and said I needed to call since it wasn't a fabletics priblem

Date of experience: September 1, 2020
Nelle P. Fabletics Rep
over a year old

Hello Anson,

We are very sorry to hear that you are disappointed with our shipping and delivery. We will be contacting you shortly to help you further.

Best,
Nelle

New York
1 review
0 helpful votes
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Good service, great service.
June 14, 2024

The quality of the scrubs is amazing and when I had to cancel membership, I signed up for by mistake, the customer service was fantastic.

Date of experience: June 4, 2024
Georgia
1 review
5 helpful votes
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Scam
August 9, 2017

Same scam for me. There is no way in hell I would have agreed to be a VIP member. I buy one work out piece a year if that. I did buy three with my order because it was a good deal. I like the items, BUT I DID NOT AGREE TO BE A MEMBER. I just saw on my credit statement I was charged $49.95 because I DID NOT ORDER ANYTHING IN A MONTH. Sadly because I was busy traveling I did not catch the previous month charge. Do not order from them. Cute stuff not worth the hassle. Will be calling my credit card company, and letting my 500+ friends on FB know not to buy from them

Date of experience: August 7, 2017
Samar B. Fabletics Rep
over a year old

Hello Rita,

When our members are unhappy, we’re unhappy... Let us make it up to you! A member of member service will contact you shortly to assist you.

Best,

Samar

New York
1 review
0 helpful votes
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As always Fabletics creates a winning outfit!
June 18, 2024

I love Fabletics! Everything I buy is trendy, good quality and comfortable. Customer service is helpful!

Thank you

Date of experience: June 8, 2024
GB
1 review
6 helpful votes
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Don't use this site unless you are willing to pay for this so called 'VIP' account of £44.00 a month to basically throw your money away for nothing.

I purchased on this site in may for just casual yoga leggings. I had no clue about this so called 'VIP' scam that as soon as you put your bank details in on your purchase you are automatically signing yourself up for these monthly payments. I unfortunately didn't even notice them for a few months, I wasn't given any emails or invoices.

I have now contacted them via email as no doubt it will cost me to call them.

DONT USE THIS SCAMMING FABLETICS.

Date of experience: October 13, 2015
Florida
1 review
7 helpful votes
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Do NOT get sucked into this! Extremely poor membership scam! I have been charged a total of $800 for the $49.95 membership fee you are charged monthly if you do not purchase something! Ridiculous!

Date of experience: November 18, 2016
Tennessee
1 review
0 helpful votes
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I have been a vip member for over two years and I skip half the months. It is hard to get the right size and color garments in stock because they sell out fast so that is why I skip half the time.

Date of experience: January 12, 2022
Jennifer M. Fabletics Rep
over a year old

Hello Ross,

We appreciate the feedback you shared regarding the availability of the items we have online. A representative from our Member Services Team will contact you right away to assist you.

Best,
Lia

Texas
1 review
0 helpful votes
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10 out of 10!
December 1, 2021

I don't think I've ever purchased something I don't love! The quality and styles are so great and compare to that of more expensive brands, they knock it out of the park every time!

Date of experience: December 1, 2021
Jennifer M. Fabletics Rep
over a year old

Hello Amy,

Thank you for such a wonderful review! This motivates us to do more and we promise to keep our standard in sizing, quality, pricing, and style just for you!

Best,
Nelle

Pennsylvania
1 review
0 helpful votes
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Wishing for more
December 1, 2021

I love how soft the clothes are and how cute but most of the time they don't have sizing or they only make one color it would be nice to have more color choices

Date of experience: December 1, 2021
Jennifer M. Fabletics Rep
over a year old

Hello Debra,

Thanks for sending your review! We would like to discuss further the availability of our products in the styles and sizes you like. Our Member Services team will be contacting you within 48 hours.

Best,
Zeth

Canada
1 review
0 helpful votes
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Amazing product
August 1, 2022

The quality of everything I have purchased to date has never been anything short of amazing. They also have lots of sales which helps to make their clothing etc affordable. Nothing bad to say!

Date of experience: August 1, 2022
Jennifer M. Fabletics Rep
over a year old

Hello Mallory,

Thank you for taking the time to share your awesome shopping experience with others! We’re glad you’re enjoying your purchase! We always strive to provide our valued members with the best quality and affordable products. Come back and check us out soon. Have a great day!

Best regards,
Chad

Virginia
1 review
0 helpful votes
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Perfect experience
December 4, 2022

I quickly and easily found what I was looking for. Saved major bucks as well! Received promptly an email after ordering and was delivered in a few short days. Jersey was awesome looking too.

Date of experience: December 4, 2022
Jennifer M. Fabletics Rep
over a year old

Hello Krystal,

We are glad that you are satisfied with the item you purchased. Rest assured that we will continue providing unique and new styles for members like you. We hope you will always have a fabulous experience with us in the future!

Best,
Mary