business logo of Fabletics

Fabletics

fabletics.com
active, casual, lounge men, womenAge 19-25, 26-45
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About the Business

Fabletics is an innovative, high-quality athletic wear & accessories line co-founded by Kate Hudson that looks great & fits your budget.


fabletics.com
+1 844-322-5384
USA
Fabletics is part of TechStyle, Inc
Founded in 2013
Clothing item from FableticsFashion apparel by FableticsMerchandise from Fabletics clothing lineFabletics fashion product

Business Highlights

General

Parent Company: TechStyle, Inc
Year Founded: 2013
Target Gender: men, women

Shipping

Shipping Cost: $5.95
Free Shipping: sometimes
Free Shipping Detail: for orders above $49.95

Returns

Return Policy: free
Return Instructions: items must be new, unused condition with original packaging
Restocking Fees: no

Sustainability

Sustainability Score: Not Good Enough
Recycling Program: no
Responsible Materials: recycled

Product

Style: active, casual, lounge
Body Fit: regular, plus size
Available Sizes: Men's (2XS, XS, S, M, L, XL, XXL, 1X, 2X, 3X, 4X), Women's (2XS, XS, S, M, L, XL, XXL, 1X, 2X, 3X, 4X)

Customer Service

Support Channels: phone, facebook, chat
Support Phone: +1 844-322-5384

Payment Options

Payment Methods: card payments, PayPal

Membership Programs

Rewards Program: Active Junky, Rakuten, Swagbucks

How would you rate Fabletics?
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Reviews Summary

Fabletics has a rating of 3.2 stars from 12,743 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Fabletics most frequently mention great quality, vip member and long time. Fabletics ranks 2nd among Sportswear sites.

service
866
value
873
shipping
851
returns
612
quality
833
This company does not typically respond to reviews
Illinois
1 review
0 helpful votes
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Amazing
July 1, 2022

It's amazing, when I order I get it in the amount of time they say. Because I'm a member we get points for buying/ordering. These points get us free items before they expire. 10/10 experience

Date of experience: July 1, 2022
California
1 review
0 helpful votes
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THIS IS A SCAM!
May 6, 2021

When you purchased Two For One Price at the end of the month, you will be charged $49.95, totally not worth the price and a scam activity! This is why there is a CATCH! Be Mindful before buying!

Date of experience: May 6, 2021
Cole N. Fabletics Rep
over a year old

Hello Armond,

Thank you for writing a review! We continuously strive to satisfy our member’s needs as much as possible, especially with our VIP membership. For further assistance, our Member Services team will be contacting you within 48 hours.

Best,
Nelle

California
1 review
0 helpful votes
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Great quality
January 19, 2022

I have tried to find the perfect leggings for years and my search came to a end when I discovered Fabletics. They are great quality leggings and provide comfort in so many of my insecurities.

Date of experience: January 19, 2022
Jennifer M. Fabletics Rep
over a year old

Hello Theresa,

We're so glad to know you love our leggings! We really appreciate the time you took to write the review. We hope you will always have a fabulous experience with us in the future!

Best,
Zeth

Germany
1 review
0 helpful votes
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Love the clothes
May 26, 2022

I have loved my purchases from Fabletics and the only reason I am not continuing my orders is because I moved to Europe and they don't deliver here yet. Let me know when they do!

Date of experience: May 26, 2022
Jennifer M. Fabletics Rep
over a year old

Hello Britt,

Thank you for the positive feedback! We are happy to know that you love our products and services! We'd be delighted to help you further with your concern about our services in Europe. Our Member Services Team will get in touch with you right away.

Best,
Allison

GB
1 review
0 helpful votes
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I skipped my first month in the correct window as instructed because I bought stuff in the sale. I was charged any way! Not a good start at all I'm seriously considering cancelling my membership.

Date of experience: October 7, 2019
Cole N. Fabletics Rep
over a year old

Hello Hannah,

We count on our members to bring situations like this to our attention, so thank you. We apologize for your recent experience and would like to assist you. A representative from our Member Services Team will be in touch within 48 hours.

Best,
Ivy

Romania
1 review
0 helpful votes
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Amazing!
June 1, 2022

I bought two shorts and a tank top; the material is super light and comfy; they don't get wet and they are very stretchy as advertised. I am keeping this subscription and buying more soon!

Date of experience: June 1, 2022
Jennifer M. Fabletics Rep
over a year old

Hello John,

Awesome! We're happy that our members appreciate the effort that we put into making sure we provide the best products! Have a great day!

Best,
Renz

New York
1 review
0 helpful votes
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Great quality
April 14, 2024

This has been a great experience shopping with FABLETICS. I have never ordered from here before and this will not be my last time. I loved every piece I bought.

Date of experience: April 4, 2024
Allison C. Fabletics Rep
over a year old

Hello Evere,

It’s great to read your feedback about your shopping experience and we appreciate you taking the time to share it with us. We intend to provide remarkable service for every member!

Best,
Allison

Colorado
1 review
0 helpful votes
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Not happy
August 1, 2022

Did not see much value in VIP - cost more than what I would buy per month. Also recently tried to return some items, chose FedEx but never received any return labels.

Date of experience: August 1, 2022
Jennifer M. Fabletics Rep
over a year old

Hello Irina,

Thanks for sending your review! Your feedback about our VIP pricing and return process is important, and we would like to address this as quickly as possible. Our Member Services team will email you right away to assist you with your membership concerns.

Best,
Zeth

New York
1 review
0 helpful votes
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Shipping time too long
November 1, 2020

I always like the product BUT they charge for shipping and it takes WEEKS to get my stuff! That has made me decide to stop buying Fabletics! I'll save so much money.

Date of experience: November 1, 2020
Cole N. Fabletics Rep
over a year old

Hello Corin,

Thanks for your effort in writing a review! We are sad about the negative experience you had with our shipping. We will be contacting you via email within 48 hours for assistance.

Best,
Nelle

Canada
1 review
0 helpful votes
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A little while ago I bought two pairs of leggings from Fabletics after hearing some good reviews. I did not like what I recieved. They fit weird and the material was not comfortable. I was going to return them but I found out that because of international shipping it was barely worth my money to send them back. Recently, I noticed that I have been being charged monthly on top of the price I paid for the two pairs of leggings. From my understanding, Fabletics worked on either a subscription basis OR just buying what you want and I was under the impression that I could buy my two pairs of leggings without paying a monthly subscription. The website was so confusing that not only did I miss this detail when purchasing the leggings but I was still confused going back to check to see if I just missed something. I tried contacting customer service 3 times and each time they were absolutely no help! I am convinced that Fabletics is a scam just to con you into spending money based on how confusing their site is and how unhelpful their staff is. I still don't have a solution because I can't cancel my subscription without losing the money I spent on two months subscription even though I didn't use my credits so buy anything and I don't want to use those credits to buy poor quality clothes that don't fit me.

Date of experience: March 22, 2020
Cole N. Fabletics Rep
over a year old

Hello Alexandra,

Thank you for sharing your feedback! We are sorry to hear you ran into some sizing issues and if you're thinking of going away! We value your business with Fabletics! Our Member Services team will be contacting you shortly to assist you further.

Best,
Nelle

Missouri
1 review
7 helpful votes
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I signed up for the introductory offer of $15. The leggings and deal were great. The quality is excellent and definitely worth more than $15. However, the moment I received my package I cancelled my account. After receiving confirmation of the cancellation I thought that was the end of it. However, the next month I got charger the $49.95 again. After calling the membership services again I was informed that they had no evidence that I cancelled my account and would not refund my $49.95. Even with my email and evidence of a phone call I had to talk with customer service for a LONG time arguing over the refund. They finally agreed after at least 15 minutes of them refusing. My refund should come in 5-7 days and my account should be cancelled now. BUT we'll see because that was supposed to have happened last month. I would warn everyone that despite the quality of product and cheap prices it is not worth the trouble of having to cancel the account and basically being called a liar and talking to a machine for 20 minutes before talking to a person.

Date of experience: February 6, 2017
Missouri
1 review
0 helpful votes
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Missing Items, Bad Experience
May 1, 2023

My order arrived after a very long waiting period, and missing 3 of my items. Upon contacting customer service, they told me I would have to wait 48 hours after my order was received to start the process of getting my items because they would have to check their counts to make sure I'm being truthful that I didn't actually receive my items. It took two more calls and lots of time and frustration to finally get some resolution. I was told that one of my items was now out of stock and they would give me a credit on my account. I told them I'm done ordering from here, I don't want a credit, I want a refund on my card. Lots more time spent fighting for a refund on my card instead of a credit. This order was such a major headache and waste of time, especially when I realized the quality of the leggings (which did not pass the squat test) was not as good as those you can get on Amazon for less. I cancelled my VIP membership as soon as everything was resolved, and ended up sending back my entire order except for the joggers for my husband, and I'll never order from Fabletics again.

Date of experience: May 1, 2023
Allison C. Fabletics Rep
over a year old

Hello Jamie,

Thank you for sharing your experience with your purchase. Your feedback will help us what we can do better. Our Member Services Team will get in touch with you right away.

Best,
Allison

North Carolina
2 reviews
2 helpful votes
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Dog$#*! quality of clothes, dog$#*! website. They also scam you, that's how their prices seem affordable. They hide a $60 charge subscription when you sign up. An incredibly dishonest company.

Fabletics attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: January 11, 2024
Allison C. Fabletics Rep
over a year old

Hello Gabriel,

Thank you for taking the time to write a review. We'd be delighted to help you further with your concern about the membership. Our Member Services Team will reach out to you right away.

Best,
Allison

Massachusetts
1 review
0 helpful votes
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Customer
July 26, 2022

Great customers services, someone was always available to help me with my order when needed. I never had a problem with returns or the product I order.

Date of experience: July 26, 2022
Jennifer M. Fabletics Rep
over a year old

Hello Jennifer,

Awesome! We're happy that our members appreciate the effort that we put into making sure we provide the best service! Have a great day!

Best,
Renz

New York
1 review
0 helpful votes
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SO frustrated that credit on the website 'expires'. That is $49 basically just taken from me. The site should honor any credit indefinitely. I cancelled my membership.

Date of experience: August 1, 2022
Jennifer M. Fabletics Rep
over a year old

Hi Ross,

Thank you for sharing your feedback regarding your Member Credits! We always like to know what our members are thinking so we know where to improve.  A representative from our Member Services Team will be contacting you immediately.

Best,
Kim

Arizona
1 review
1 helpful vote
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$#*!ing suck
November 13, 2019

They keep charging me monthly and whenever I try to cancel they're always on hold or the online chat is never available I need a refund, I don't even buy anything

Date of experience: November 9, 2019
Cole N. Fabletics Rep
over a year old

Hello Paty,

We are saddened to know that you are thinking of going away. Allow us to contact you within 24-48 hours to make things right.

Best,
Dean

Canada
1 review
0 helpful votes
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Awesome stuff
September 1, 2022

My experience with fabletics is amazing… very nice stuff of their leggings and comfort level is 100%. And thanks for all the amazing deals they offer me

Date of experience: September 1, 2022
Jennifer M. Fabletics Rep
over a year old

Hello Raman,

Thank you for the kind words that you said about products and promotions. We want you to know how much we appreciate you doing business with us and the time you spent sharing your experience! Have a great day!

Best,
Mary

North Carolina
1 review
0 helpful votes
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Very Satisfied customer
July 1, 2022

I love everything I have ever ordered from Fabletics, the fit of every piece was perfect, comfortable, and offered the right amount of control during my workouts.

Date of experience: July 1, 2022
Jennifer M. Fabletics Rep
over a year old

Hi Bridget,

Thank you for such a wonderful review! We always strive to set a standard with the quality and fit of our products and we are glad to know that you like them!

Best,
Tina

California
1 review
0 helpful votes
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Unwanted bombardment of weekly e-mails
July 1, 2022

Fabletics unsubscribe e-mail opt-out doesn't work. Please do not give them your contact info. I wish I didn't. They are relentless regardless if you unsubscribe or not.

Date of experience: July 1, 2022
Jennifer M. Fabletics Rep
over a year old

Hello Obatola,

Thank you for your purchase. For assistance with the email concern, our Member Services Team will get in touch with you right away. Thanks! ​

Best,
Renz

California
1 review
0 helpful votes
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My favorite leggings
July 1, 2022

I always have great service with fabletics. I wear leggings practically every day and these are by far my favorite. Fast shipping and great communication too. Thanks!

Date of experience: July 1, 2022
Jennifer M. Fabletics Rep
over a year old

Hello Mysteen,

On behalf of us at Fabletics, we would like to thank you for sharing this awesome review of our products and service! We are thrilled that you enjoyed your shopping experience with us. We will be sharing your feedback with our team. Have a great day!

Best regards,
Chad