business logo of Fabletics

Fabletics

fabletics.com
active, casual, lounge men, womenAge 19-25, 26-45
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About the Business

Fabletics is an innovative, high-quality athletic wear & accessories line co-founded by Kate Hudson that looks great & fits your budget.


fabletics.com
+1 844-322-5384
USA
Fabletics is part of TechStyle, Inc
Founded in 2013
Clothing item from FableticsFashion apparel by FableticsMerchandise from Fabletics clothing lineFabletics fashion product

Business Highlights

General

Parent Company: TechStyle, Inc
Year Founded: 2013
Target Gender: men, women

Shipping

Shipping Cost: $5.95
Free Shipping: sometimes
Free Shipping Detail: for orders above $49.95

Returns

Return Policy: free
Return Instructions: items must be new, unused condition with original packaging
Restocking Fees: no

Sustainability

Sustainability Score: Not Good Enough
Recycling Program: no
Responsible Materials: recycled

Product

Style: active, casual, lounge
Body Fit: regular, plus size
Available Sizes: Men's (2XS, XS, S, M, L, XL, XXL, 1X, 2X, 3X, 4X), Women's (2XS, XS, S, M, L, XL, XXL, 1X, 2X, 3X, 4X)

Customer Service

Support Channels: phone, facebook, chat
Support Phone: +1 844-322-5384

Payment Options

Payment Methods: card payments, PayPal

Membership Programs

Rewards Program: Active Junky, Rakuten, Swagbucks

How would you rate Fabletics?
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Reviews Summary

Fabletics has a rating of 3.2 stars from 12,743 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Fabletics most frequently mention great quality, vip member and long time. Fabletics ranks 2nd among Sportswear sites.

service
866
value
873
shipping
851
returns
612
quality
833
This company does not typically respond to reviews
Pennsylvania
1 review
1 helpful vote
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I purchased order#Order #*******662 from FABLETICS and DID NOT RECEIVE 4 OF THE ITEMS. WHEN I CALLED TO LET FABLETICS KNOW, THEY INFORMED ME THAT I CANNOT HAVE A REFUND TO MY BANK ACCOUNT, BUT THAT THEY WILL DO AN INVESTIGATION TO DECIDE IF I RECEIVED THE ITEMS!
COMPLETE UNETHICAL UNACCEPTABLE BUSINESS PRACTICES ACCORDING TO THE BBB! WITHHOLDING A CUSTOMERS MONEY FOR PRODUCTS THAT I DID NOT RECEIVE!
IM A FITNESS INSTRUCTOR, I WILL #neverforget THIS, NEVER DO BUSINESS WITH FABLETICS AGAIN, EVER. AMD SURELY WILL SHARE THIS EXPERIENCE ACROSS ALL SOCIAL MEDIA, AS WELL AS IN MY CLASSES!

Date of experience: April 21, 2021
Cole N. Fabletics Rep
over a year old

Hello Christa,

Thank you for writing a review! We would love to assist you further with the concern you had with the items you did not receive. A representative from our Member Services Team will email you within 48 hours.

Best,
Dean

Louisiana
1 review
0 helpful votes
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I give $60 for a member credit but I can't buy 3 $20 items with that same credit. I want to believe in Fabletics b/c the products are nice but...

Date of experience: June 4, 2024
Illinois
1 review
0 helpful votes
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Review
June 14, 2024

I'm very happy with your product. It's very useful for my family. I also went to your store at Minnesota and I bought a lot of.

Date of experience: June 4, 2024
Pennsylvania
1 review
0 helpful votes
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Great Clothes
November 30, 2021

I've had only good experiences with the items I've bought for fabletics. It's great quality clothes and most of the time I get a huge discount as a VIP member.

Date of experience: November 30, 2021
Jennifer M. Fabletics Rep
over a year old

Hello Matt,

Thank you for taking the time to share your awesome shopping experience with others! We're glad you're enjoying your purchase! We always strive to provide our valued members with the best quality and affordable products. Come back and check us out soon. Cheers!

Best regards,
Chad

Canada
1 review
6 helpful votes
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Bought 2 black tights in Mar 2016... I was not able to complete the order till I signed up to this VIP membership. The company charged me 5months of membership fee 49.95US... I had only purchased 1 order in March. I will be called to cancel this everday till I get the charges reversed.
How dare you miss Kate Hudson for charging people foolish fees for nothing.? You should be embarrassed, this company should be embarrassed. I will tell every single person about this disgusting company. You miss Kate are taking middle class people's money. I think you have enough... i believe ever person who had been scammed by this VIP membership (so ridiculous) to be returned their money and the company should be charged for the stress of dealing with your 3rd party customer service in the phillipines!

Date of experience: September 5, 2016
Utah
1 review
0 helpful votes
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Good clothes if you get Lucky
July 31, 2020

The clothes I've gotten from Fabletics have been cute and good quality. BUT it's nearly impossible to get the right size and style at any given time. There isn't any size consistency across styles. So if you order something and it's too small or too large, it's a GIANT pain to get replacements. Half the time they're out of stock by the time your first order arrives. And if it isn't, you have to first return what you have and then they'll ship the new size. And most of the time by then your size is out of stock. And they put the burden on the customer to keep checking the website to see when the new one comes in stock instead of having it on auto order so that when it comes in they automatically send it. This leaves one checking the website every day for the next month trying to find out if your size has come back in stock. Meanwhile the window to replace the one you bought closes. It's just so annoying. In the end, you end up with bottoms that fit and no top to match because the top never came back in stock. Or you have credit and you try to buy an outfit but you can never buy both the top and bottom at the same time because one or the other is always out of stock. Eventually I cancelled my VIP membership because it was just too difficult to get complete outfits in my size.

Date of experience: July 1, 2020
Cole N. Fabletics Rep
over a year old

Hello Arianne,

Thank you for sharing your overall experience with Fabletics. We sincerely value your business with us and your feedback is important for us to hear. Our Member Services team will be contacting you via email within 48 hours for further assistance.

Best,
Nelle

California
1 review
0 helpful votes
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More top options for plus size
March 1, 2021

LOVE the leggings BUT I really wish they would have realistic tops for plus size. MOST of us do NOT want tops that are cropped! How about a nice long sleeve shirt that is comfortable and not strapped to our body? A nice cotton blend longer length tshirt that is regular fit. ALSO IT WOULD BE GREAT if you sold a pack of T-shirt's, regular length and fit to mix and match with our leggings.

Date of experience: March 1, 2021
Cole N. Fabletics Rep
over a year old

Hi Alicia,

We appreciate your wonderful review! We''' definitely relay your feedback to the appropriate team. You can surely expect more styles on the website soon!

Best,
Cathy

Canada
2 reviews
30 helpful votes
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Swindled for Spandex.
December 23, 2015

The product is just ok. I noticed some pilling from the tights I got. But besides that what really rattles me... is the fact it wasn't clearly written that I could see that VIP membership was a monthly fee ($50US--$70CND) if you didn't Skip the month. Who has the time to Skip that every month. Such a hassle and for someone who was un-expecting it was quite the shock to see a $70 fee on my visa. Not impressed. Canceled it right away! (Hopefully! I did read some horror stories on here that they continued to charge even after canceling) This brand Aint worth the trouble. I Think I will stick to Lulu quality that is always great. Service that is never lacking!

Date of experience: December 23, 2015
Mississippi
4 reviews
1 helpful vote
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Love the feel
April 17, 2024

Absolutely love the fit and feel of the joggers but I wish the tops were a little longer. It's so hard to find scrub tops made for long waisted women, but otherwise, I love these scrubs.

Fabletics attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: April 7, 2024
Allison C. Fabletics Rep
over a year old

Hello Heather,

Thank you for writing a review. We value your feedback on the length of the tops you got from us. We would like to address your concern and our Member Services Team will reach out to you right away.

Best,
Allison

Canada
1 review
0 helpful votes
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WHERE IS MY ORDER
May 23, 2022

I HAVE BEEN WAITING FOR ALMOST A MONTH FOR A SMALL ORDER - ONE ITEM AND ALTHOUGH I RECEIVED A MESSAGE TELLING ME THAT MY ORDER WOULD BE DELIVERED ON MAY 19 IT NEVER APPEARED AND I AM VERY DISTRESSED BY THIS AS I NEVER HAVE HAD THIS TYPE OF TREATMENT FROM FABLETICS

Date of experience: May 23, 2022
Jennifer M. Fabletics Rep
over a year old

Hello Lynne,

Thank you for writing a review! Your feedback is important to us, and we love to further assist you with the concern you had with your order. Our Member Services Team will email you right away!

Best,
Dean

Indiana
2 reviews
3 helpful votes
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Zero don't buy
March 5, 2017

I hadn't noticed until recently that my account was short $100 and I didn't know why how dare Fabrics take money out of my account if you figure it out 50 million people times $50 every month she's a multi-billionaire I don't think her mom would approve I think this is going to get out and she's going to end up close down why would you do that grab money out of people's account anyway don't buy from Fabrics they are a company that does not tell the truth I think her mother would be so disappointed if she knew that she was cheating everyone out of money I liked her until this no I'm not going to watch your TV shows

Date of experience: March 5, 2017
Texas
1 review
0 helpful votes
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Nice Fit
February 5, 2021

I would have given this bra 5 stars but it was a little too long. I am an A cup. Maybe this would fit a larger bust person better. The style and fabric are great.

Date of experience: February 5, 2021
Cole N. Fabletics Rep
over a year old

Hello Carol,

We're sorry to know that you are dissatisfied with your item's fit. We will be contacting you within 24-48 hours to help you further.

Best,
Bella

Texas
1 review
0 helpful votes
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Orders have been wrong and missing
April 1, 2023

I had an entire order not delivered and then in a different order I was sent the wrong color in the item I ordered. There is no chat or email option to resolve this issue.

Date of experience: April 1, 2023
Chad A. Fabletics Rep
over a year old

Hello Laree,

Thank you for taking the time to leave a review. We appreciate you bringing this to our attention and we are sad to hear about the negative experience you had with your orders. We value you as a customer and want to make things right! Our Member Services team will email you right away.

Best,
Chad

Maine
1 review
0 helpful votes
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Quality
November 1, 2022

For me fabletics is my go to brand for sportswear it give you quality plus make look good you use to go to the gym or personal activities like going out with friend and family

Date of experience: November 1, 2022
Renz A. Fabletics Rep
over a year old

Hello Benjamin,

Thanks for the great review! We are delighted that you enjoyed our products! We will make sure to continuously create products that suit the needs of our valued members like you! Have a great day!

Best,
Renz

Utah
1 review
0 helpful votes
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Great deals!
November 1, 2022

I got really great deals on my last purchase. In that I found a new favorite bra and joggers! They shipped quickly and since I liked all my purchases I didn't need to return anything.

Date of experience: November 1, 2022
Jennifer M. Fabletics Rep
over a year old

Hello Davina,

We are happy to know that you had a great shopping experience with us! We always make sure to make beautiful and quality items at a very affordable price just for you! Have a great day!

Best,
Renz

Texas
1 review
0 helpful votes
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Best purchase ever
August 3, 2022

I ordered a few pairs of shorts in 2021 and loved them so much I had to order even more. The shorts are amazing when wearing very comfortable and can almost do anything in them.

Date of experience: August 3, 2022
Jennifer M. Fabletics Rep
over a year old

Hello Cade,

Thanks for the great review! We are delighted that you enjoyed our products! We will make sure to continuously create products that suit the needs of our valued members like you! Have a great day!  

Best,
Renz

Tennessee
1 review
0 helpful votes
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Ok pants
January 1, 2023

Ordered two pairs of pants. They're not bad but material is very thin and not very durable. Already a couple of issues with material. They are cheap. I guess you get what you pay for.

Date of experience: January 1, 2023
Jennifer M. Fabletics Rep
over a year old

Hello David,

Thank you for writing a review! We value your feedback on the quality of the product you received and would like to address your concern. Our Member Services Team will get in touch with you right away.   

Best,
Renz

New Jersey
1 review
0 helpful votes
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Returned
July 11, 2024

Return was smooth and easy. Scrub top did not fit right. Too tight around chest and arm area.

Date of experience: July 1, 2024
Illinois
1 review
0 helpful votes
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Loyal Customer
March 2, 2023

I have not had any issues with Fabletics! The products are great. They fit well for their intended purpose and the material is great quality. The sales and deals are what keeps me coming back!

Date of experience: March 2, 2023
Zeth B. Fabletics Rep
over a year old

HelloTiffany,

We are glad you are enjoying our products and promos! We are also happy your items are a perfect fit! We promise to continue manufacturing more beautiful products with good quality just for you! We appreciate the time you spent sharing your experience!

Best,
Zeth

Canada
1 review
0 helpful votes
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Paid credits expiring after 1 year?
September 4, 2022

So that means that if I don't actually purchase anything with my credit I'm loosing money. What a scam. I want out. How do I cancel my 5 year membership? And get my credits back?

Date of experience: September 4, 2022
Dean R. Fabletics Rep
over a year old

Hello Heidi,

Thank you for sharing your experience with the membership. Your feedback will help us know what we can do better. Our Member Services Team will get in touch with you right away.

Best,
Allison