business logo of Fabletics

Fabletics

fabletics.com
active, casual, lounge men, womenAge 19-25, 26-45
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About the Business

Fabletics is an innovative, high-quality athletic wear & accessories line co-founded by Kate Hudson that looks great & fits your budget.


fabletics.com
+1 844-322-5384
USA
Fabletics is part of TechStyle, Inc
Founded in 2013
Clothing item from FableticsFashion apparel by FableticsMerchandise from Fabletics clothing lineFabletics fashion product

Business Highlights

General

Parent Company: TechStyle, Inc
Year Founded: 2013
Target Gender: men, women

Shipping

Shipping Cost: $5.95
Free Shipping: sometimes
Free Shipping Detail: for orders above $49.95

Returns

Return Policy: free
Return Instructions: items must be new, unused condition with original packaging
Restocking Fees: no

Sustainability

Sustainability Score: Not Good Enough
Recycling Program: no
Responsible Materials: recycled

Product

Style: active, casual, lounge
Body Fit: regular, plus size
Available Sizes: Men's (2XS, XS, S, M, L, XL, XXL, 1X, 2X, 3X, 4X), Women's (2XS, XS, S, M, L, XL, XXL, 1X, 2X, 3X, 4X)

Customer Service

Support Channels: phone, facebook, chat
Support Phone: +1 844-322-5384

Payment Options

Payment Methods: card payments, PayPal

Membership Programs

Rewards Program: Active Junky, Rakuten, Swagbucks

How would you rate Fabletics?
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Reviews Summary

Fabletics has a rating of 3.2 stars from 12,743 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Fabletics most frequently mention great quality, vip member and long time. Fabletics ranks 2nd among Sportswear sites.

service
866
value
873
shipping
851
returns
612
quality
833
This company does not typically respond to reviews
Georgia
1 review
0 helpful votes
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Great quality Great value
January 1, 2023

The employees were extremely helpful and patient as I tried on several items to determine my size and the best style for me. Would highly recommend. The fabric is so soft and comfortable.

Date of experience: January 1, 2023
Jennifer M. Fabletics Rep
over a year old

Hello Janie,

Awesome! Thank you for the great feedback! We're so glad that everything worked out for you. At Fabletics, we always do our best to provide the best service and unique style at an affordable price! Have a great day!

Best,
Mary

New Jersey
1 review
0 helpful votes
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Low stock
March 19, 2022

I'm disappointed with fabletics lately because when I go to use my monthly credit, what I want is usually out of stock. Even a simple pair of black leggings is hard to grab

Date of experience: March 19, 2022
Jennifer M. Fabletics Rep
over a year old

Hello Lauren,

Thank you for writing a review! We are sorry to hear that the items you like are sold out. We will be contacting you right away!

Best,
Dean

Iowa
1 review
0 helpful votes
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I have enjoyed the products, especially the VIP bundle options. That said, the website is really odd (a separate listing for each fabric style of each cut - why?). And, shipping is amazingly slow.

Date of experience: May 4, 2023
Lia B. Fabletics Rep
over a year old

Hello Chad,

We regretfully note that we received your feedback regarding our user interface and our shipping method. You should only receive the greatest services. Our Member Services Team will get in touch with you immediately to help you.

Best,
Lia

Florida
1 review
0 helpful votes
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Overall Experience with Fabletics
July 1, 2022

I am a satisfied customer who spends more money than I should with Fabletics which speaks to their marketing and user friendly website. Orders seem to take a long time to arrive sometimes.

Date of experience: July 1, 2022
Texas
1 review
0 helpful votes
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Perfect products
August 1, 2023

I love the Boost. They do what they say, they don't budge. I'm able to coach and workout in them. I even bought a pair for my best friend. She loves them too.

Date of experience: August 1, 2023
Lia B. Fabletics Rep
over a year old

Hello Ashley,

We appreciate you taking the time to compliment our products. Rest assured that we will keep offering individuals like you distinctive and fresh looks. We hope that working with us will always be enjoyable for you. Enjoy your day!

Best,
Lia

Indiana
2 reviews
2 helpful votes
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Soft and comfortable
December 4, 2019

I'm loving this purchase. Great material and super comfortable at a great price! Some of my favorite leggings. I love to lounge in these but I'm quick to step out in them too.

Date of experience: December 1, 2019
Cole N. Fabletics Rep
over a year old

Hello Debbie,

We value the trust you have put in Fableticsand would like to thank you for that. Our team continues to work hard producing high-quality FAB items that will meet our member’s needs. Happy shopping!

XO,
Ivy

Ohio
2 reviews
0 helpful votes
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Quality Products
January 3, 2023

Fabletics clothing is high quality and perfect for relaxing or working out. I love the Pure Luxe leggings. They are so soft, stay in place while working out, and are not see through.

Date of experience: January 3, 2023
Jennifer M. Fabletics Rep
over a year old

Hello Jane,

Thanks for your review. We are happy to know that you are satisfied with the quality and everything fits well. Have a great day!

Best,
Renz

Michigan
1 review
0 helpful votes
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Dissatisfied
August 10, 2023

A pain to have to skip month. I've lost hundreds of dollars because they also have a time limit of when you can spend the cash you've already paid for. Not worth it

Date of experience: August 10, 2023
Mary L. Fabletics Rep
over a year old

Hello Amber,

Thank you for sharing your experience in skipping the month. We value your opinion, and we would like to make things right. Our Member Services Team will email you shortly to assist you.

Best,
Mary

Canada
1 review
0 helpful votes
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Always Satisfied
February 11, 2022

Every month there is something new and I don't always buy but I always go into the site. When I do order everything comes within a reasonable time period for the most part.

Date of experience: February 11, 2022
Jennifer M. Fabletics Rep
over a year old

Hello Kate,

We are glad you are enjoying our website and our products! Thank you for sharing your wonderful experience with us! It makes us happy to know that you are satisfied with the products and services that we provide to our members.

Best,
Zeth

New York
1 review
0 helpful votes
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I love the choices
June 1, 2022

I love the variety, and fit of the clothing. I have reviewed several items in hopes it helps others make a choice to pick that item if they are the fence about it.

Date of experience: June 1, 2022
Jennifer M. Fabletics Rep
over a year old

Hello Debbie,

Thank you so much for your feedback and for sharing this with others that you like our product and selections! We are pleased to learn that we were able to meet your expectations for online buying.

Best,
Clark

Georgia
2 reviews
2 helpful votes
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Medium is not always a medium
May 31, 2022

My wife is a medium, but the last few items I purchased did not fit at all, I mean they were small if anything.
Previously that did not happen. Maybe a different supplier?

Date of experience: May 31, 2022
Jennifer M. Fabletics Rep
over a year old

Hello Chris,

Thanks for sending your review! Your feedback about our product sizing is important, and we would like to address this as quickly as possible. Our Member Services team will email you right away to assist you.

Best,
Zeth

Georgia
1 review
19 helpful votes
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Kate Hudson should be ashamed. First of all, I was aware of the monthly charge for VIP. I joined as a VIP to get an outfit for $25; instead I was charged $39. When I emailed customer service they gave me an excuse that did not address the situation or make sense (something about the VIP membership, and waiting 24 hours?!?).

So okay, I thought I'd give them another chance. Bought an outfit and returned it, had to pay a restock fee. Ticked, but OK some companies do that. Ordered another outfit in November and returned it because I did not like the fit/style. I took a store credit because of the restock fee.

However, in order to get my $50 credit, I had to spend at least $100. WHY? It's my money, and I sent back the clothes. They were essentially holding my money for ransom. I could have the money I paid for items I returned, but only if I spend $100 mor?. Ridiculous! If I had known that would happen, I would have went for the return fee.

To make matters worse, I went to the website in February to opt out, and I saw that my credit is gone. Huh?!? Now I'm out 50 bucks.

This was the last straw, so I tried to cancel VIP. Had to call three times and spend an hour of my time before I got to talk to an actual person. The virtual customer service representative "Anna" would not let me, and repeatedly hung up on me when I asked for customer service. When I finally got to talk to a person, I actually had to be rude to get her to stop giving her sales pitch. I would not recommend buying from this vendor!

Date of experience: February 1, 2016
GB
1 review
11 helpful votes
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You are lured in by this "Half price first outfit" deal, and become a VIP, sounds good no? I personally didn't know why I'd been made a VIP but thought as a first time buyer I was simply getting my first outfit free to encourage me to but from their company. I checked my bank account last night and they've taken £44 from me, two months after they've taken money from me for an actual order I placed; I hadn't placed any since. I call in and explain why I'm rather angry about this random sum of money they've taken from me. Turns out if you choose the "half price first outfit" option, they take £44 off you the next month as part of your "VIP membership" as a credit for their store i. E. you can only spend it on their stuff and you can't get your money back even though this was not and is not made clear when you go through the initial process of buying your first outfit. They only inform you in the small print of your first Order confirmation, so watch out for this because they'll take £44 off you and not give it back. That's 10% of my student loan gone for this month. Not impressed at the lack of information supplied about this ridiculously high membership fee when you actually sign up, and they only tell you in small print at the bottom of an order confirmation email? Surely not? But yes, this is how sneaky they are and I wish I didn't have to buy from them again but may as well because they won't give me my money back anyway. They must make millions doing this, sneaky sneaky company.

Date of experience: March 14, 2016
New York
1 review
0 helpful votes
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I have had nothing but issues
January 20, 2022

Opted out for the month, was still charged. The site is hard to navigate on an Iphone. So i wasn't able to see the sceen fully and when i was chattig with a rep... she asked me to "hold on" and 13 min later still had not come back. I asked many times if she was still there. She neve responded. So, i had to go an do it all again. Tried to order joggers and it would not let me order because of an error with my shipping address (eventhough this has worked a few weeks ago when i ordered). So, i was unable to order and now have missed the 60% off promotion. I returned items the end of Dec. And still have not gotten a refund. I asked about it and was told it was "still in transit". I did what i needed and need my money

Date of experience: January 20, 2022
Jennifer M. Fabletics Rep
over a year old

Hello Catherine,

We hear you! We are sorry you had a frustrating experience recently. Our member services team will get in touch with you right away. Thanks!

Best,
Renz

Kentucky
1 review
0 helpful votes
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Poor Quality, Sizing, and Variety
October 7, 2022

The quality of items I have purchased from Fabletics is extremely disappointing and misaligned with the pricing. For example, after just one wash, the stitching on both pairs of leggings I have bought in the last 2 months was already coming loose. This is unacceptable for leggings that supposedly retail for >$70. Additionally, the fabric used in socks and tops feels cheap and not breathable.

In addition to poor quality, the sizing of bras is not clear or inclusive and makes it difficult to guage what will fit when shopping online. I went through several disappointing rounds of ordering and sending back bras that did not fit or support my body before deciding that I would not find a bra that would truly fit me from Fabletics.

Finally, the variety and design of clothing, especially in the outfits section of the website, is impractical and binding. I wish there would have been the ability to select desired items for an outfit from a repository of options rather than having to choose pre-selected pairings. This is especially important when you don't have proper sizing available for all products: in my case, my inability to find properly sized bras made many of the outfit options unacceptable for me.

Date of experience: October 7, 2022
Jennifer M. Fabletics Rep
over a year old

Hello Emily,

We always aim to deliver products of good quality. We are gutted when we miss the mark! Our Member Services Team will get in touch with you right away.  

Best,
Renz

Kansas
1 review
0 helpful votes
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Great shorts, great price
June 15, 2024

I bought two shorts and they were exactly as advertised and got here quickly. Best quality gym short that i own, amazing.

Date of experience: June 5, 2024
Alabama
2 reviews
0 helpful votes
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Unsatisfied
August 1, 2022

Bait and switch when it comes to advertised pricing... Have to be a "member" to receive the price in advertizements. Extremely slow shipping times... Won't purchase again!

Date of experience: August 1, 2022
Jennifer M. Fabletics Rep
over a year old

Hello Joey,

Thanks for sending your review! Your feedback about our VIP pricing and promos is important, and we would like to address this as quickly as possible. We would also like to discuss further our shipping process. Our Member Services team will email you right away to assist you with your membership concerns.

Best,
Zeth

Utah
1 review
1 helpful vote
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My items never arrived
June 12, 2020

My items were misdelivered. Customer service was no help. These were Christmas presents for my sisters and they never received them. Dealing with fabletics is a nightmare.

Date of experience: June 1, 2020
Cole N. Fabletics Rep
over a year old

Hello Liz,

Thank you for bringing this to our attention! We are sorry to hear if your package went missing and for the negative experience you have encountered. We value your business with us, so our Member Services team will be contacting you within 48 hours for further assistance.

Best,
Nelle

California
1 review
0 helpful votes
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Very disappointed
August 1, 2022

The return process takes very long, their needs to be more of a variety in the black bottoms more styles and designs everytime I wanted something it was always sold out in 1x

Date of experience: August 1, 2022
Jennifer M. Fabletics Rep
over a year old

Hi Denise,

Thank you for providing feedback about your experience with Fabletics! We always welcome the opportunity to improve our products and services. We will be emailing you right away for assistance.

Best,
Tina

Colorado
1 review
14 helpful votes
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Furious.
February 13, 2016

I just want to start by saying I would give this a zero if that was an option. Also excuse my language. I ordered only one item. But little was I informed it signed me up for a "VIP membership" which is total bull$#*!. This so called memebership is the biggest scam I have ever seen. I got an unexpected charge on my account for FIFTY $#*!ING DOLLARS and what do I get? NOTHING! In order to cancel this membership you have to CALL which is the most inconvenient thing. You can't delete your account, remove a card or any information set up on your account. And when I called to cancel this stupid $#*!ing membership scam, the foreign chick on the end of the line, that barely spoke any English, said that they "sent an email that gave you the option to skip the charge for the month" AND GUESS WHAT EMAIL WAS NEVER SENT TO ME! I know I never saw one and I double checked AND IT NEVER CAME! So now I'm out $50. NEVER used this website.

Date of experience: February 13, 2016