About the Business
Fabletics is an innovative, high-quality athletic wear & accessories line co-founded by Kate Hudson that looks great & fits your budget.
Business Highlights
General
Shipping
Returns
Sustainability
Product
Customer Service
Payment Options
Membership Programs
Similar Brands to Consider
PrAna
Roark
Asics
Banana Republic
Everlane
Mate The Label
Isabella Oliver
LA Relaxed
Jungmaven
Auf Augenhoehe
HOSBJERG
Democracy
Reviews Summary
Fabletics has a rating of 3.2 stars from 12,743 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Fabletics most frequently mention great quality, vip member and long time. Fabletics ranks 2nd among Sportswear sites.
I had really believed that it would be a simple matter to "skip". This turned into a near impossible task after talking with Ana at customer service. It seems somehow I had two accounts... email address and my cell phone address. Now, I am continuing to get notices.
I WANT TO CANCEL ANY ACCOUNTS WITH MY NAME ON THEM.
PLEASE DON'T GIVE YOURSELF A HARD TIME? STOP ORDERING FROM FABLETICS!
I have ordered a pair of running trousers for 17 pounds. I have received the item and paid for it. Few weeks later I went through my bank account when I realized that 44 pounds were taken off from my bank account. I spoke with a member of staff at Fabletics, who informed me that I have joined to be a VIP member. I clearly haven't join to be a member, as this was only an one off occasion I wanted to buy something from Fabletics. I have claimed my money back and I have been told that there is no way, that my money will be returned to my account. Please read the reviews before you shop! It says a lot about the company. I CAN'T BELIEVE that this company can get away with ripping off people.
Honestly, I used to love your products and they were quality and the price was great… But the last two years the quality has gone down down down and the prices while I understand do to life I've gotten up, but I didn't expect the quality to go down as much as it has. I canceled my membership because I kept on trying and honestly it was a waste of my money, and I gave away the last three of my orders because the leggings were just that bad.
Hello Jordan,
Thank you for taking the time to write a review! We'd be delighted to help you further with your concern about product quality. Our Member Services Team will reach out to you right away.
Best,
Allison
For a short guy like me the 27" pants were perfect. Quality of clothes are amazing as well. Couldn't recommend the pants and shorts any more!
The quality of their products is good, but the 6-14 day shipping is too long. I would shop here more often if the items arrived faster without having to pay a higher shipping rate.
Hello Carmen,
Thank you for sharing your experience with the shipping time frame. Your feedback will help us what we can do better. Our Member Services Team will get in touch with you right away.
Best,
Allison
I bought some Fabletics in the past but they were pretty tight. I normally wear a large, but decided to try the XL and I am very happy I did that! No more muffin or camel toe! DON'T BE AFRAID TO GO UP IN SIZE!
Hello Ashley,
Thank you for such a wonderful review! We appreciate your time to share how happy you are with your experience with us. Your satisfaction is what we always aim for. Have a great day!
Best,
Nelle
This is a scam. They take your money and then make it almost impossible to return items, use your store credit, or cancel your membership. Plus the clothes and selection is horrible. STAY AWAY.
Hello Bridget,
We strive to provide excellent member service, so it genuinely dismays us when things like this happen. We value the opportunity to resolve this issue and someone from our Member Services Team will be contacting you within 48 hours to assist you.
Best,
Ivy
I dunno how they do it but these shorts actually are the best. I bought one pair, and now I literally have 6 pairs, and a pair of pants too. Light, comfy, stretchy, and good value for money.
Hello Ed,
Thank you for taking the time to share your awesome review! We’re glad you’re enjoying your purchase! We always strive to provide our valued members with the best quality and affordable products. Come back and check us out soon. Cheers!
Best regards,
Chad
I've done two months of Fabletics, that's probably all I will do. I don't think what I get is worth the money. I wish I there were more options for outfits, maybe multi packs of sports bras, etc
Hello Sarah,
Thank you for taking the time to leave a review. We are very sorry to hear that you are not pleased with our selection. We value you as a member and want to make things right! Our Member Services team will be contacting you right away to help you further.
Best,
Chad
Every article that I've purchased has been very well made and has never had issues. When I've needed to return an article for whatever reason, the cost is promptly refunded to my payment method.
Hi Jean,
We love you and your wonderful review! It is great to know that you are happy and satisfied with our service. It is always our goal to serve you the best we can and we are glad to know that we delivered.
Best,
Tina
I've been a member for a few years now and I love this brand. Comfortable athletic wear and good material that lasts for a while. Always excited to see another credit in my account.
Hello Christy,
We appreciate you taking the time to compliment our products. Rest assured that we will keep offering individuals like you distinctive and fresh looks. Enjoy your day!
Best,
Lia
Everything I have order has been great quality and amazing feel. I do wish I could figure out how to make the band not roll on me. Sometimes the website is a little hard to get to work
Hello Manda,
Thanks a lot for the shout out! Fabletics promises to provide high-quality products for you as well as outstanding member service. Thank you and we are always happy to serve you.
XO,
Ivy
I placed my order over two weeks ago and still haven't gotten a shipping confirmation. I got a email tell me it would be shipped soon but yet it hasn't. I can't even accept this threw my account.
After "skipping the month" on Nov 1st, I was still charged on Nov 13th. When I contacted Customer service there was no proof of this "glitch". I canceled my membership and made sure they took my card information off of my profile. They scam you out of money if you are not careful. Even if you skip the month you will STILL GET CHARGED. DO not recommend to my enemies.
Hello Audrey,
We truly apologize for your experience! Your feedback is important and we would like to make things right. A representative from our Member Services Team will email you shortly to assist you.
Best,
Ivy
I was unaware that I was automatically signed up to join for 49 a month and at 5'4" and 107 lbs nothing fit me very well. I usually have no problem with other brands.
Hello Leah,
Thank you for writing a review! We are continuously striving to satisfy our member’s needs as much as possible, especially with our VIP membership. For further assistance, our Member Services team will be contacting you within 48 hours.
Best,
Nelle
I am mostly satisfied with all my purchases. The reason I say mostly, is there are times when items don't fit as well but that is because I should have chosen a different size.
Hi Monica,
Thank you for providing feedback regarding how the items fit! We always welcome the opportunity to improve our products and services. A representative from our Member Services Team will be contacting you right away.
Best,
Kim
Ive been trying to contact customer services 3 times on phone, 4 times chat and one time on Facebook. No response what so ever. Is there even a customer care? Extremely frustrated and upset.
Hello Andy,
We deeply value your relationship with Fabletics and we are committed to providing you with the highest level of service simply because our members deserve the very best. Our member services team will get in touch with you within 24-48 hours to further assist you.
Best,
Sherry
Everything that I have ever purchased from Fabletics has been quality products. My only issue is that if you do not buy on 1st day of month lots of stuff is out of stock.
Hello Susan,
Thank you for writing a review! We are sorry if you find our selection limited! We value your feedback, so our Member Services team will be contacting you within 48 hours for further assistance.
Best,
Nelle
The leggings I ordered came on time. They fit perfectly. It is great to find leggings that are long enough. They are very comfortable. I truly love them and will be trying other products.
Hello Phyllis,
Thanks for sharing a review of your order! We're so glad that everything worked out for you. We are truly grateful to you for choosing and doing business with us! Hope to hear more from you in the future!
Best,
Mary
A membership for clothing through fabletics is not worth it. At all. There are options are out there for quality. This one isn't it. I recommend being more thoughtful about where your money goes.
Hi Carlos,
We value our members, and your feedback about your shopping experience is so helpful for us to hear. One of our Member Services team will get in touch with you right away.
Best,
Tina
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hello Nancy,
We are saddened to know that you are thinking of going away. We will be contacting you shortly to assist you further.
Best,
Dean