I cancelled my membership today due to the customer service issue I'm facing. I placed an order over 10 days ago and my tracking # has never worked. Actually when I enter the tracking number given to me on the fed ex website it says "No record of this tracking number can be found at this time, please check the number and try again later." And it's said that for the last 10 days. I've reached out to customer service several times as my package was already due to be delivered. I am just continuing to be told to check back in X number of days. Today they told me to wait another 10 days and that it was out of their control after the package was received by the shipping facility. They failed to understand that per fed ex the package was never received. Their only advice for me was to reach out to fedex customer service! They seem totally useless in my situation and are now telling me to check back in 10 more days if there is no update by the 19th. That seems totally ridiculous to me. Any other company that I've worked with would have sent out another package or at least started a case to see if the package would be located. Also as they are the shippers they are the ones who would need to reach out to fed ex not me! Totally dissatisfied and disappointed with this customer service and cancelled my membership over this which is sad because I really wanted to receive my items. Now I'm afraid if the package is lost or was never sent that 10 days from now the items will be sold out in my size. I voiced this concern to customer service but they were of no help.

THIS COMPANY IS FRAUD. THEY TOOK $50 FROM MY ACCOUNT EACH MONTH WITHOUT ME KNOWING. THEY MESSED UP MY ORDER EVERY TIME I PURCHASED. VERY UNPROFESSIONAL EACH TIME, AS THEY HUNG UP ON ME OR KEPT PUTTING MONEY BACK INTO MY STORE CREDIT AND AGAIN, WHEN I WOULD ORDER; THE ORDER WOULD NOT DELIVER TO ME. THEY SAID IT WAS DELIVERED, AS I HAVE PROOF THE STATUS ONLY SAID "SHIPPED" AND NOT "DELIVERED". IT WAS A REPETITIVE PROCESS THATS BEEN GOING ON FOR MONTHS. I DO NO RECOMMEND THIS COMPANY. VERY VERY UNPROFESSIONAL THAT WILL RIP YOU FROM YOUR TIME AND MONEY.

I was looking online to buy some pants. I was sent 3 pairs of all polyester stretch pants that most men will not wear. Rather then returning them for a $73.31 (Aug 26) refund I just left them in the bag. That was in August. By chance I decided to check my PayPal account and saw a charge of $59.95 on 9/12 and 10/12 apparently for membership in a Fabletics. I never knew with my purchase I was going to be charged about $720 a year for nothing. The pants I bought for about $75 total in August I could've easily bought online from eBay, etc., for the same amount or possibly less and a blended fabric I'd wear. I live on the Gulf and 8 months a year are hot and humid and all polyester clothes are uncomfortable. Plus, they were dark blue and not black as the ad showed. They also have a light colored 1" strip that circles the waist for no reason. So, now I have a claim in with PayPal for 2 weeks and have to get refunded for this scam club. It should say in bold print that any purchase places the buyer in a club that costs $59.95 a month or about $720 a year. Why would I join it for a single purchase I made for sub-par cheap men's pants? I buy everything online and this is the 1st time this has happened in over 30 years buying online! Look for monthly 'Automatic Payment' charges on your statements if you buy anything from Fabletics! Better yet, don't buy from Fabletics anything!

I recently ordered from fabletics. My package arrived open, torn and held together with a rubber band--more than half of the items i ordered were missing. I ordered clothing so that i could have it on a particular date. I contacted the customer service reps who processed a reorder, assuring me that the clothing shipment would expedited. I contacted two different reps to confirm this. I logged into my account to find that the order is being shipped via standard shipping. Not only is this RIDICULOUS because two different people assured me that this would not be the case, but i am beyond livid that i now have to wait for items that i already paid for and previously waited for AGAIN for the full time. Additionally it is in my opinion very poor form that my account was not credited to compensate for the extra wait and the HOUR spent trying to get clothing i already ordered shipped to me. I told the customer service rep this and she replied that fedex was their courier as if they were not at all responsible which is insane as they should guarantee that their items arrive on time and in tact. I also asked that given this horrible experience that they immediately discontinue my VIP membership. They would not do this and referred me to a call center. I will never again order through this company and strongly advise that you save yourself a giant hassle. No clothing is worth this aggravation.

I ordered several thong with lower tummy coverage pieces, two body suit "tummy control" & an all black jumpsuit. I am about 10 lbs over weight and got a size "S". First and foremost these things are insane to get into. I tore a run in one of the body suits with my nail. Almost, took myself out in a choke hold trying to get them on. The fabric is NOT supportive. As you'll read in many comments it just takes all of your pooch or fupa and puts it all in a circle. You'll lose an inch off your waist but everyone will see your flattened pooch. Nothing about that is cute. I have more supportive work pants that are more comfortable & make my pooch unnoticeable that I paid 10$ for at Ross. The material they use to not roll down on the insides does not work. Expect it to continuously roll down and make you feel undesirable. I forgot to skip the month & was charged so, I purchased some
Men's slacks. These are why you even got one star. My husband is a huge fan but, not for the price point we can find better elsewhere. They also, dry super weird! I'm gonna give fenty a try and hope Rihanna did her thing!

Following the success of my article on Fabletics (https://medium.com/@tiphainevidaloca/my-desperate-call-to-workout-girls-do-not-buy-your-outfits-on-fabletics-ee11d0deb704) and seeing that we are SO MANY to be complaining, I invite you to report this company as a scam to everyone you know, to every reviews websites, AND ON INSTAGRAM!
Because on this social media, they only have "fans" (paid?) taking their defence and I am feeling quite alone to spam all their beautiful pictures. So come on and let's do this all together!

The only way to get our refunds is to stand all together and to piss them up.

Shaming = loss of consumers = loss of benefits = radical strategic change = problem solved (hello I am an utopist)

:)

I don't usually write reviews, but Fabletics is SO SO bad that I just have too. After finally getting out of that absolutely scandalous "VIP" membership, I tried to order something to get rid of those ridiculous "members credits" they charge you every month (£49!). The screen showed me a total price price of £5 for my item, I continued with the payment and I end up being charged £42! AND I still have the members credits! SHOWING A TOTAL PRICE AND CHARGING ANOTHER IS ILLEGAL. On top of that the customer service is useless beyond reason, I don't even think it is real people, most likely bots or something. AND on top of everything else, the quality is absolute RUBBISH. Overpriced rubbish.

I ordered the Define Powerhold leggings and the Oasis Pureluxe leggings. The Powerhold stays put well during my workouts, but really shows panty lines much worse than the less expensive leggings I have - even though I wear the "no show" type. The Pureluxe are comfortable and soft, but apparently not meant for actually working out in. The waistband constantly rolls down. I'll stick to the less expensive leggings I find at TJ Maxx.

Fabletics is a scam. DO NOT ORDER OR FILL IN ANY CONTACT FORMS! I was recently in contact with their customer service where they refunded me two months of the 70 dollars worth of membership, even though I simply wanted my money back and to cancel my whole membership. When I asked if I could get my money back using the store credit to order and then return, they claimed that it would only return as store credit? Hence, it's a vicious circle because I can't get rid of them. Apparently I had ordered a pair of leggings, which I never received, and this made me a VIP member. When I asked for them to cancel my membership they didn't really give me an answer, and now I am still registered for the 70 dollar membership? I don't wan't Fabletics to have any of my contacts or registration in their system and I certainly do not wan't to be a member. Now I am in contact with my bank to make a reclaim of the money I have lost and will contact Fabletics again to get rid of them.

I just found out i was getting deducted of $54.95 every month without my consent. I didn't know about the VIP membership, and it doesn't even benefit me! I even returned the item i purchased to them due to sizes doesnt fit me at all thinkung that i ordered 2 sizes to make sure but i eneded up returning it! And then i found out about this charges on my bank account every month! This company should be sued! I l've had zero idea about this VIP promo and still charged me every month, and now i couldn't get a refund! Wtf?! What a shame for this company and to the owner of this company!

I saw the TV ad this morning so I went online to get my $25 outfit. I picked the Amery leggings at a discount price of $22.47, the Sylvia bra at a discount price of $14.95, the Everette bra at a discount price of $14.95. So when I go to my cart the items are not at these prices and I can't find an explanation as to why. I called customer service several times. First call the lady couldn't give a reason for the price difference then call was disconnected. 2nd call, after recording said to hold the line was silent, I hung up. 3rd call same thing. 4th call, man said the discount was the difference between the regular price and the VIP price. Clearly he didn't know math, I just thanked him and hung up. Won't buy from this company. What happened to getting an outfit for $25? Kate Hudson should get away from this company unless she's in on the whole scam. Very disappointed!

I've never written a review before, but I've had SUCH a difficult experience with this company. I ordered pants and a too and upon trying the pants on on, they stained my bedspread (I sat down to nurse my infant) and stained my infant's clothes. No amount of washing is getting out the dye. Also, the material was really coarse and itchy. I returned the product (after having to spend a half an hour asking not to pay the re-stocking fee) and after three weeks, the refund did not post to my account. After a call, they denied ever receiving the product, and then "could not hear me" on the other end of the phone. I called back, and another phone consultant said they received the order, and I would get my refund soon. We'll see. Overall--this is a terribly cheap product, and a company with dubious ethics. I'm making the awful assumption that they are using overseas phone consultants who are probably making slave wages, and the actual product itself is probably made in terrible conditions. I regret supporting this company in the first place.