About the Business
Fabletics is an innovative, high-quality athletic wear & accessories line co-founded by Kate Hudson that looks great & fits your budget.
Business Highlights
General
Shipping
Returns
Sustainability
Product
Customer Service
Payment Options
Membership Programs
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Reviews Summary
Fabletics has a rating of 3.2 stars from 12,922 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Fabletics most frequently mention great quality, vip member and long time. Fabletics ranks 2nd among Sportswear sites.
I enjoy fabletics products and partnerships. However, it feels shady to require ending an online subscription by phone. It really sours my opinion of the brand.
Stock is way too low. I still cannot order online because they say my password is incorrect and I've reset it three times with the help of a representative.
Hello Jeff,
Thank you for taking the time to write a review! We'd be delighted to help you further with your concern about the product's availability. Our Member Services Team will get in touch with you right away.
Best,
Renz
Absolutely love Fabletics and honestly don't wear anything else. Their items are so comfortable. I have bought my husband stuff too and he loves them.
Hello Shelly,
Thank you so much for loving our brand! We are glad you are enjoying our products! We are also happy your items are a perfect fit! We promise to continue manufacturing more beautiful products with good quality just for you! We appreciate the time you spent sharing your experience!
Best,
Zeth
These leggings feel great. All three of my daughters wear them, as well as myself. We order online frequently and they have always shipped in a timely manner. Will buy again.
Hello Carrie,
Thank you for such a wonderful review! This motivates us to do more and we promise to keep our standard in service and style just for you!
Best,
Nelle
Items are all top quality along with amazing customer service. Didn't give a perfect score only because items seem to be out of stock quite often and that's just frustrating.
Hello Anna,
Thank you for taking the time to leave a review. We are very sad to hear that the items you like are sold out. We value you as a member and want to make things right! Our Member Services team will be contacting you right away to help you further.
Best,
Chad
This is a great company and the athletic wear is amazing. Their supply can be low at times so you can't always get what you want when new stuff drops. Overall very pleased with purchases!
Hi Taylor,
Thank you for providing feedback regarding the items' availability! We always welcome the opportunity to improve our products and services. A representative from our Member Services Team will be contacting you right away.
Best,
Kim
Customer service kept me appraised as to how my order was progressing
Received product in timely manner and received great compliments when wearing them
Hello Terry,
We are glad you are enjoying our products! Our mission is you, and we are so glad to know that you are satisfied with the help that was given by our Member Services Team. We always want to make sure you are treated as a valued member and your satisfaction means everything to us!
Best,
Zeth
As many others placed the order, paid and next month was surprised with £44 charge for VIP membership. I think the way this company operates should be illegal. Shame on you unethical Fabletics!
My orders often get lost in transit, then arrive weeks after their projected arrival date. Either set better expectations, or choose a better shipping provider.
Hello Jennifer,
Thank you for your honest feedback! We are sorry if there's confusion with the order tracking details. We value you as a member and want to make things right! Our member services team will get in touch with you right away. Thanks!
Best,
Renz
As a larger woman, I struggle with comfort. I've been buying and wearing fabletics now for over 4 years, I can not find anything else that compares to this brand.
Hello Victoria,
Perfect! We're happy to hear that our products fit you well! We always aim to cater to all shapes and sizes to make our members feel amazing and confident. Have a great day!
Best,
Renz
I'm in love with side pockets, the inner pocket for your ID or CC, comfort and definitely a high waist to go over the bottom of my sports bra so it won't roll up!
That's the ticket
Hello Beverly,
Awesome! We're happy that our members appreciate the effort that we put into making sure we provide the best products! Have a great day!
Best,
Renz
Like what I've received so far but requiring that I buy 1 "credit" every month and making everything from a pair of socks to a jacket equal 1 credit makes little sense …
Hello Ian,
Thank you for the feedback about your experience with the membership. Your satisfaction is our priority and we would like to make things right, our Member Services Team will contact you right away.
Best,
Allison
As a plus sized woman, I have never been able to find leggings that give me support and coverage along with style before Fabletics. The pockets such a nice touch!
Hello Alicia,
Thank you for the kind words that you've said about Fabletics! We are always inspired by giving you high-quality products at an affordable price because of your trust and love to us. Have a nice day!
XO,
Ivy
Poor quality leggings, already pulled after only a few times wearing them. The selection/options each month were slim, and it was difficult to manage the subscription.
Hello Carley,
Thank you for sharing your experience with our products and the VIP membership. We value your opinion, and we would like to make things right. Our Member Services Team will email you shortly to assist you.
Best,
Mary
Love the product but the amount of emails sent is insane. You really need to look at that. It takes credibility way from your business and makes me less likely to buy again.
Hello Amanda,
Thank you for taking the time leaving us feedback. We're so sorry for the overall experience. We always strive to improve our services and feedback like this from members are very much appreciated. We will reach out to you via email.
Best,
Ivy
Good quality for the most part. I had a bright pink shirt that stained my towels and other clothing because it kept losing its color despite being washed when it got sweaty and wet.
Hello Andres,
Thank you for sharing your experience with the shirt that you purchased. We value your opinion, and we would like to make things right. Our Member Services Team will email you shortly to assist you.
Best,
Mary
My experiences have been positive. I wish it was a little cheaper each month. Sometimes I feel like the quality of clothes is too expensive for what you get.
Hello Kimberly,
Thanks for sending your review! Your feedback about our product quality and pricing is important, and we would like to address this as quickly as possible. Our Member Services team will email you right away to assist you further.
Best,
Zeth
My son looked forward to trying your brand. The shorts arrived with a hole in the pocket. Never again.
Fabletics is all about quality and customer service! I absolutely love thes all year round off the shoulder sweatshirts!
I feel forced to continue. Because you can't cancel without losing active credits, I have been stuck in the membership for over a year since many outfits that I like are sold out quickly each month.
Hello Kelly,
Thank you for writing a review! We are sorry to hear if you are thinking of canceling your account. For further assistance, our Member Services team will get in touch with you within 48 hours.
Best,
Nelle
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hello Andi,
We are glad you are enjoying our products! Your feedback about the VIP membership is important, and we would like to address this as quickly as possible. Our Member Services team will email you right away to assist you with your membership concerns.
Best,
Zeth