About the Business
Fabletics is an innovative, high-quality athletic wear & accessories line co-founded by Kate Hudson that looks great & fits your budget.
Business Highlights
General
Shipping
Returns
Sustainability
Product
Customer Service
Payment Options
Membership Programs
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Reviews Summary
Fabletics has a rating of 3.2 stars from 12,926 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Fabletics most frequently mention great quality, vip member and long time. Fabletics ranks 2nd among Sportswear sites.
Four years ago I had so many options on outfits.
As a woman over 50 the current styles are no longer appropriate for me. Selection was too limited for my demographic.
Fabletics constantly emails me and literally all the orders since December - April have been cancelled. At this point it feels like a scam. Taking my business elsewhere - nothing but a hassle.
Hello Carmen,
We regretfully note that we received your feedback regarding the status of your order. Please be assured that we will make every effort to ensure that this will be resolved. We’ll be sending you a private message right away, so we can get this resolved as soon as possible. Thanks!
Best,
Lia
High Quality Clothing. Clothes last a long-time. Colors do not fade. An let me tell you about that Power Hold. It is Amazing with Holding that stomach in.
Hi Deborah,
We love your wonderful review! We aim to provide you with products that are not just best in style but with great fit and quality. It's a goal met for us knowing that you are satisfied!
Best,
Cathy
The team was very helpful. I usually feel uncomfortable being a plus size women in a store geared towards fitness They made me feel inspired and that l am allowed to embrace my body!
Hello Laura,
Thank you for the wonderful review and for taking the time to share your awesome shopping experience with others! Our priority is customer service and we are ecstatic that we met that mark! Awesome members like you make our job a pleasure.
Best regards,
Chad
Keeps charging me monthly $50 and I have to call every time to cancel the payment, now 4 months in a roll, basically making payments with out my authorization on my credit card
Hello Simona,
We sincerely appreciate the feedback you shared regarding how the VIP Membership works. We will contact you within 48 hours for further assistance.
Best,
Nelle
I have been a member with fabletics well over three years, I simply love their workout clothes I'm hoping maybe one day they will pick me up to be an ambassador
Hello Rebecca,
Lovely feedback! We sincerely appreciate it and we are always happy to hear that our members are satisfied. Hope you have a wonderful day!
Best,
Jane
I am a very savvy internet shopper & I absolutely did NOT see where I was agreeing to a monthly fee unless I "decline" every month. Didn't love the first outfit, felt kinda cheesy, so I forgot about the company. Every month a "get charged or decline" email has apparently been going to my spam filter, so I have been charged an additional $50 for 3 MONTHS with absolutely no clue this was happening! (husband reviews cc statement, finally asked). I called after hours, no way to leave a voice mail!
THIS IS LIKE THE OLD "MUSIC CLUB" where they would send/charge you for the monthly item unless you declined it in time - STAY AWAY FROM IT - QUALITY MEDIOCRE, NOT WORTH THIS MONTHLY CHARGE CRAP - better to just buy workout outfits at even WalMart, Target or Costco as you wish!
Alright Kate Hudson, thanks for making a cute athletic wear fashion line that is priced way out of your fan's budget. It's active wear. It can be quality and cute without price gouging.
There should be multiple conformations before charging someone's debit card and multiple ways to get that money back if someone didn't understand the membership
Hello Ariel,
It is with great regret that we received your feedback regarding the VIP program. We’ll be sending you a private message right away, so we can get this resolved as soon as possible. Thanks!
Best,
Lia
I love some of them but hard to tell which has better waist compression. Not the same which you don't know until you try on or work out in and then they start rolling down. Disappointing.
Hello Grace,
Thank you for sharing your experience with the item you ordered. We value your opinion, and we would like to make things right. Our Member Services Team will email you shortly to assist you.
Best,
Mary
Make you sign up for a membership with cheap quality merchandise. Complete waste. Don't waste your time or money. Gave it 2 stars because one t-shirt was decent.
Hello Kevin,
Thank you for taking the time to leave a review. We are sad to know that you are not pleased with our products and VIP membership. We always strive to improve our services and feedback like this from members is very much appreciated. Our Member Services team will email you right away.
Best,
Chad
Don't give up! It took much longer than they initially told me but I did get substantial refund. I called several times, asked to speak with supervisor etc. faith in humanity restored!
I used to love how durable and compressive many of fabletics items were but the quality across he bird has changed and it is no longer worth anywhere near the prices they charge.
Hello Emily,
Thank you for taking the time to write a review! We value your feedback on the quality of our products. Our Member Services Team will get in touch with you right away. Thanks!
Best,
Renz
These leggings have an awesome fit. They provide great support but are very comfortable. These can be worn to the gym or on a casual day out while running errands. I won't buy any other leggings!
Hello Elva,
We are happy your items are a perfect fit! We love being able to provide the products and services that our members seek. We appreciate the time you spent sharing your experience!
Best,
Zeth
Positive experience dealing with customer service, and orders arrived quickly in good condition. The clothes are super comfortable and seem to last so far.
Hello Heather,
Awesome! Thank you for sharing your positive experience with us! We are happy to know that your order was delivered quickly. Rest assured we will continuously create unique designs, highest quality, and affordable products to choose from. Have a wonderful day!
Best,
Nelle
Received updates saying that I would receive my items on Tuesday. Then 3 days later they are still 3 states away. Don't say it'll arrive a certain day if there is no chance of that happening.
Hello Matthew,
We sincerely apologize if you were dissatisfied with your recent shipping experience. Our Member Services Team will get in touch with you right away. Thanks!
Best,
Renz
The products do have great quality but the inconsistent inventory availability, price increases and a mandatory made-up import tax really pushed me to cancel my membership.
Hello Alexandre,
We regretfully note that we received your feedback regarding the availability of our products. Please be assured that we will make every effort to ensure that this will be resolved. You'll receive an email immediately from our Member Services Team for further assistance.
Best,
Lia
I've been trying to return 2 unopened pants for the past several weeks without response by Fabletics help. Needing a new shipping label as the one provided didn't work. Thanks!
Hello Colin,
Thank you for your review. Our Member Services Team will contact you right away to address your concern about returning items.
Best,
Renz
Fabletics are my go to for everyday wear. As someone a little on the large size, these outfits make me feel comfortable, especially while working out. Overall, love these products.
Hello Cassandra,
Thank you for taking the time to provide comments and for spreading the word. We're delighted to hear that you like our products and sizing.
Best Regards,
Clark
Fabletics is just awesome. My experience with Customer Service have been great. I love the products and how it's inclusive to all body shapes and sizes.
Hello Swynda,
We are glad you are enjoying our products! Our mission is you, and we are so glad to know that you are satisfied with the help that was given by our Member Services Team. We always want to make sure you are treated as a valued member and your satisfaction means everything to us!
Best,
Zeth
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hello Ellen,
Thank you for sharing your experience with the items we offer. We value your opinion, and we would like to make things right. A representative from our Member Services Team will email you shortly to assist you.
Best,
Mary