business logo of Fabletics

Fabletics

fabletics.com
active, casual, lounge men, womenAge 19-25, 26-45
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About the Business

Fabletics is an innovative, high-quality athletic wear & accessories line co-founded by Kate Hudson that looks great & fits your budget.


fabletics.com
+1 844-322-5384
USA
Fabletics is part of TechStyle, Inc
Founded in 2013
Clothing item from FableticsFashion apparel by FableticsMerchandise from Fabletics clothing lineFabletics fashion product

Business Highlights

General

Parent Company: TechStyle, Inc
Year Founded: 2013
Target Gender: men, women

Shipping

Shipping Cost: $5.95
Free Shipping: sometimes
Free Shipping Detail: for orders above $49.95

Returns

Return Policy: free
Return Instructions: items must be new, unused condition with original packaging
Restocking Fees: no

Sustainability

Sustainability Score: Not Good Enough
Recycling Program: no
Responsible Materials: recycled

Product

Style: active, casual, lounge
Body Fit: regular, plus size
Available Sizes: Men's (2XS, XS, S, M, L, XL, XXL, 1X, 2X, 3X, 4X), Women's (2XS, XS, S, M, L, XL, XXL, 1X, 2X, 3X, 4X)

Customer Service

Support Channels: phone, facebook, chat
Support Phone: +1 844-322-5384

Payment Options

Payment Methods: card payments, PayPal

Membership Programs

Rewards Program: Active Junky, Rakuten, Swagbucks

How would you rate Fabletics?
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Reviews Summary

Fabletics has a rating of 3.2 stars from 12,929 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Fabletics most frequently mention great quality, vip member and long time. Fabletics ranks 2nd among Sportswear sites.

service
867
value
874
shipping
852
returns
613
quality
834
This company does not typically respond to reviews
Canada
1 review
0 helpful votes
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Cancelation
September 1, 2022

Returns are easy and customer service is good. The cancelation process isnt so easy and i was at the lake with no service so couldnt cancel my aug subscription and was charged. I have an account and my daughter has an account and we both were charged I wish it was easier to cancel.

Date of experience: September 1, 2022
Jennifer M. Fabletics Rep
over a year old

Hello Brandi,

Thank you for your review. For assistance with your cancelation concern, our Member Services Team will get in touch with you right away.  

Best,
Renz

New York
1 review
0 helpful votes
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Easy purchase, great products!
May 18, 2024

First order was placed online. I had picked the wrong size so headed to the store to make an exchange. The service was great and I quickly swapped for the right size.

Date of experience: May 8, 2024
South Carolina
1 review
6 helpful votes
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I will never order from th is company again. Although the clothes are nice, the company continousely charges you 49.95 without telling you why. When making my first purchase there was no indication that i was being enrolled into a membership that would cost me. Then i was notified that if i didnt make a purchase once a month i would still be charged 49.95 per month. This is ridiculous. And the customer service representatives are no help at all. DO NOT ORDER FROM THIS SITE, IT IS A RIP OFF!

Date of experience: June 25, 2017
Samar B. Fabletics Rep
over a year old

Hello Jasmin,

All feedback is important to us, so we appreciate the time you took to tell us about your experience. We strive to provide excellent member service, so a member of our member service team will be contacting you within 48 hours to resolve your issue.

Best,

Samar

Minnesota
1 review
1 helpful vote
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Terrible customer service
June 12, 2020

I keep trying to cancel my membership subscription after already canceling it once. I canceled it five months ago. I then bought a couple items with the money already on my account. Then they reactivate my account without my permission. I then call and the machine says its a five minute wait. I hold on the line it turns into an hour wait so the next time I call they have an option to hang up and they will call me back. They never call me back.

Date of experience: May 4, 2020
Cole N. Fabletics Rep
over a year old

Hello Erin,

Thank you for writing a review! We are continuously striving to satisfy our member’s needs as much as possible, especially with our member service. We will contact you for further assistance.

Best,
Dean

California
2 reviews
0 helpful votes
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Great products and great member perks
June 13, 2024

I love the product and was pleasantly surprised by the member points that allowed me to get even more yoga pants for basically just shipping costs.

Date of experience: June 3, 2024
California
1 review
0 helpful votes
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Takes 3-4 days to get the order simply shipped and then about 5-7 days to receive on all my orders. Process takes too long to get an order. With that said, I do love the product!

Date of experience: May 3, 2024
California
1 review
0 helpful votes
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Great clothing
February 1, 2024

Everything fits wonderfully and very true to size. I'm happy with my purchases and have washed them so many times without any fade in color. Love this brand and ordering more soon

Date of experience: February 1, 2024
Allison C. Fabletics Rep
over a year old

Hello Audrey,

Thank you for trusting us to be your source for top-quality items. We value your kind expressions of appreciation and are incredibly grateful for doing business with you.

Best,
Allison

New York
1 review
0 helpful votes
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SCAM & garbage
March 14, 2021

This first seemed like such a great product and great deal. Well let me start out by saying that my items took about 3 weeks to get to me with the "expedited shipping". When I got them they were just ok and after wearing them and washing them JUST ONE TIME the elastic became all stretched out. BUTTHAT WASN'T EVEN THE WORST PART! Without me even knowing they start to charge my credit card $49.95 per month for some sort of membership club... and when I called to question it they tried to downplay it like it was a free credit I was receiving. However I advised them there were two charges on my credit card for each month from $49.95 each. All I tried t do was buy two pair of shorts and they start charging me $49.95 per month... WHAT A SCAM! After a short hassle I demanded my money Don't fall for this... they try to make it seem like it's a free credit and they didn't charge your account!

Date of experience: March 14, 2021
Cole N. Fabletics Rep
over a year old

Hello Kevin,

We appreciate the feedback you shared! We're sorry to know that you dislike being part of the VIP membership. Our Member Services team will be contacting you within 48 hours to assist you further.

Best,
Dean

Minnesota
1 review
0 helpful votes
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Failed shipment of order
July 1, 2021

I had placed an order on 6/5/21 and after three weeks it still hadn't shipped. I called customer service on 6/23 to inquire about the status as I had ordered and received another order in between. I was told all items were in stock and it should be shipping withing 24 hours. On June 28th, I called again and was then told one if the items I purchased was out of stock so none of the order was shipped. The items sell out incredibly fast and there is no course of action when something like this happens. I returned the entire order and it is making me think twice about continuing to order fabletics.

Date of experience: July 1, 2021
Jennifer M. Fabletics Rep
over a year old

Hello Amy,

Thank you for sharing your feedback regarding the status of the order that you placed. We will contact you within 48 hours for further assistance.

Best,
Nelle

Indiana
2 reviews
7 helpful votes
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Best High Impact Bras Ever!
April 5, 2024

Tried one of these and it turned out to be the best bra I've used as I've gotten older so ordered another one with a special offer and two more on sale. So so glad I did!

Date of experience: April 5, 2024
Lia B. Fabletics Rep
over a year old

Hello Ca,

We're happy to hear that you like the product you bought. Rest assured that we will continue providing unique and new styles for members like you. We sincerely hope that all of your future transactions with us will be wonderful.

Best,
Lia

Ohio
1 review
0 helpful votes
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Got a hole
April 5, 2023

I like the leggings other than the fact that within just a few months there was a hold in the crotch. Not very good quality if this happens so quickly.

Date of experience: April 5, 2023
Allison C. Fabletics Rep
over a year old

Hello Kaitlyn,

Thank you for taking the time to let us know about your experience with product quality. We strive to satisfy our customer's needs as much as possible. Our Member Services Team will get in touch with you right away.

Best,
Allison

Maryland
2 reviews
3 helpful votes
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Terrible customer service
December 19, 2017

Received items that were not like those pictures. Returned them for full refund and cancelled VIP membership. Then, I received email saying additional items were on their way. I called and hope to have settled the issue, but will have to be inconvenienced to return items. STAY CLEAR OF THIS COMPANY. Shame on you, Kate Hudson!

Date of experience: December 16, 2017
Sherry E. Fabletics Rep
over a year old

Hello E S.,

We are so sorry that this happened. We’ll be sending you a private message now so we can get this resolved as soon as possible. Thanks!

Best,
Sherry

Virginia
1 review
0 helpful votes
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I ordered 2 pairs of leggings on March 23, and I understand with covid that it might take longer to arrive. With that said, I had an estimated date of arrival for April 3rd, then I checked the status on that day as I had not received it and it had changed to April 5th (today) and I just checked again and it now has NO estimated delivery date and says that details will be provided when they are available. I used standard shipping and it says 6-14 business days. It has been about 9-10 days since ordered. I am just irritated and confused on why it would keep changing the ETA then end up not showing one. It is shipping through USPS and they're saying that they have not received the package yet (which would make sense as to why I haven't gotten my package and why the date keeps changing).
I will update my review when I finally receive the package.

Date of experience: April 5, 2021
Cole N. Fabletics Rep
over a year old

Hello Reanne,

Thank you for writing a review. We are sorry to hear if you are unhappy with our shipping services! We will contact you within 48 hours for further assistance.

Best,
Nelle

Ohio
1 review
1 helpful vote
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Terrible shipping
November 1, 2022

Good quality clothing for a decent price but it took TWO WEEKS to ship. I find that unacceptable. I pay $55/month for the membership… I should not have to wait that long for my orders to arrive! Use a shipping company other than Pitney Bowes they're the WORST

Date of experience: November 1, 2022
Jennifer M. Fabletics Rep
over a year old

Hello Carole,

Thanks for sending your review! Your feedback about our shipping and delivery is important, and we would like to address this as quickly as possible. Our Member Services team will email you right away to assist you with your membership concerns.

Best,
Zeth

DO
2 reviews
0 helpful votes
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Satisfied
May 18, 2024

I'm satisfied with the quality of the products, the fitting is normally accurate, the only thing is that the app is a little slow (i normally prefer to use the web page because i navigate faster).

Date of experience: May 8, 2024
Oklahoma
1 review
0 helpful votes
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Pants, shorts, underwear
May 27, 2022

I like everything I got but my only complait is the bottom of my pants a to small to go over my shoes. I wear these to coachbin and that would make them look a little more dressier. Other then that Im happy with my order.

Date of experience: May 27, 2022
Jennifer M. Fabletics Rep
over a year old

Hello Chris,

Thank you for writing a review! Your feedback about the product size is important to us, and we would like to address your concern. Our Member Services Team will get in touch with you right away.

Best,
Allison

Michigan
1 review
0 helpful votes
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Terrible fir
June 1, 2022

I bought pants based on size description but the fit was awful. I got them on and everything but the way the waist line distributed the flub in my midsection was so unflattering. I'm 5"2' 120lb and felt like a cow in these leggings very disappointing

Date of experience: June 1, 2022
Ivy T. Fabletics Rep
over a year old

Hi Jessica,

Thank you for providing feedback about the fit of the item that you received! We always welcome the opportunity to improve our products and services. A representative from our Member Services Team will be contacting you right away.

Best,
Kim

Arizona
1 review
10 helpful votes
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FRAUDULENT COMPANY
October 12, 2016

Let me preface this with the fact that I have never written a review for any company, ever. However, anyone considering giving this company their credit card information should know that this company has stolen hundreds of dollars from me.
I have cancelled my account with Fabletics on two different occasions, and have been charged $49.95 every single month since then.
DO NOT SIGN UP FOR VIP MEMBERSHIP.
They have outright STOLEN my hard earned money.
Kate Hudson should be embarrassed to own this company.

Date of experience: October 12, 2016
Texas
1 review
0 helpful votes
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As a first time customer I was thrilled to be a VIP having good deals but some items ran too small so I requested an exchange and returned my items right away when I received my exchange items back it didn't include the items like nu original purchase. I spoke to 5 different reps and they still couldn't help here I am more than a month later they decided to refund the item that was missing and when I tried to purchase the same item "it was out of stock" they could not help me the whole month in getting me the items that were missing just very disappointing and worst customer experience really ridiculous to go through this as a first time member.

Date of experience: June 1, 2021
Cole N. Fabletics Rep
over a year old

Hi Jessica,

Thanks for your effort in writing a review! It is always our goal to provide you with excellent service and it is so sad to know that it was not what you have experienced. We will be contacting you via email within 48 hours for assistance.

Best,
Cathy

Idaho
1 review
1 helpful vote
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The worst shipping ever!
December 30, 2021

Absolutely horrible shipping, I will never buy from them again, my first order (mid summer) took over a month to get AFTER it shipped! My most recent order AGAIN took 23 days AFTER it shipped to get to me (2 states away) they just make excuses and say it's the holidays but that's false, it's year round!

Date of experience: December 30, 2021
Jennifer M. Fabletics Rep
over a year old

Hi Ashley,

Thanks for your effort in writing a review! We are sad about the negative experience you had with our shipping process. We will be contacting you via email within 48 hours for assistance.

Best,
Cathy