Fabletics is an innovative, high-quality athletic wear & accessories line co-founded by Kate Hudson that looks great & fits your budget.
Fabletics has a rating of 3.2 stars from 12,936 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Fabletics most frequently mention great quality, vip member and long time. Fabletics ranks 2nd among Sportswear sites.
Part of my order was cancelled due to apparently not having the stock. They had the stock when I put the order through, they had the stock the day that they cancelled the order and I was not offered a replacement and didn't get a refund as it was part of a two for one deal, so I just got a one for normal price.
I live in Australia and shipping here is expensive so I order a bunch at a time but might not bother again. Shipping is taking a lot longer to reach Australia than ever before in 2022 and the tracking information doesn't work outside of the USA so the tracking details stop working as soon as it leaves the US
Quality of the clothes is great, but was disappointed with customer service this time.
Sounds fishy - bait and switch 1 Credit is like $60 and you hit us with 1 Credit for like $20-30 items... get your act staight and make it valuable for consumers here as we feel scammed as you autocharge that monthly and jip us for using this against 20-30$ worth of product. Change your model -- the logistics is improving.
Decent product quality nonetheless
Hello A,
We regretfully note that we received your feedback regarding member credit usage. We hope we can make it up to you! Our Member Services Team will get in touch with you immediately for further help.
Best,
Lia
The fabric is amazing. Fit is even better. I love these! I'll be wearing them tons through the summer because they don't get too hot either!
I was lullered into fabletics by seeing the 2 for $24 leggings at the mall. I thought this was such a good deal and there was no way this was true, and I was right. The person that helped me which was in Irvine Spectrum told me there was no other charge. I was not aware that there was a $59.95 charge every month to my credit card. I also wasn't aware that they save your card to your account when I bought it online. This was charged for 6 months until I recent went to browse the website and saw that I had member credits. I do not care about the member credits because I wasn't on planning on buying more stuff in the first place. THIS IS SUCH A SCAM! Do not get the membership unless you know all the guidelines and fees that are charged to your card.
Hello Ross,
Thank you for taking the time to provide us with your thoughts on the VIP Membership. We are continuously striving to satisfy our customer's needs as much as possible. Our Member Services Team will get in touch with you right away.
Best,
Renz
I've really enjoyed the clothing I've purchased from Fabletics. I find the sizes to be reasonable and the clothes of good quality.
I dislike the "Skip the Month" model as I've been away a few times and been charged upfront. I don't want to prepay. I want to buy when I'm ready to buy.
I plan to discontinue my "membership" and its kind of left a bad taste in my mouth even though I like the product.
There are other brands out there that don't charge me if I don't log in during the first 5 days of the month. If it weren't for the model I would likely purchase more.
Hello Danika,
We appreciate the feedback you shared regarding the VIP membership and the skipping option we have. A representative from our Member Services Team will contact you right away to help you.
Best,
Lia
Read the fine print - they charge you $50 a month after you sign up. It's a trap. I bought something on social media to find out 6 months later they pulled $300 from my bank account.
Hello David,
Thank you for the feedback! We are sorry to hear that you dislike our VIP membership. We are continuously striving to satisfy our member's needs as much as possible so we will be reaching out to you within 24-48 hours for further assistance.
Best,
Jane
I cancelled my membership and they continued to take my money each month. Decided to just buy the active wear as couldn't be bothered to go through the hassle and hours of trying to get a refund AGAIN. I cannot get onto a single human as the order HAS NOT ARRIVED. The stupid automative chat system just looks up my email and says order shipped. There is now no record of my order, no credits and they have once again stolen my money. This company is despicable and people should be warned to stay away.
Hello Kristine,
Thank you for writing a review! We are sorry to hear about your negative experience with your order and our Member Services Team. We always strive to improve our services and feedback like this from members is very much appreciated. Our Member Services team will email you within 24-48 hours.
Best,
Ivy
I placed an order for a top and pants then they continued to charge me for 4 months! When challenged you get a scripted response and a very unprofessional pressured response. The manager agreed a 3 payment refund (but the amount did not add up to 3!) I am contacting trading standards and my credit card fraud team. They agreed to cancel the VIP scam however I rang back and guess what they hadn't! I cannot explain just how ignorant to this the call centre staff are, they must get this almost every call. DO NOT BUY FROM THIS COMPANY!
Hello Lisa,
Thank you for taking the time leaving us a review and feedback. We're so sorry for the overall experience. We always strive to improve our services and feedback like this from members are very much appreciated. We will reach out to you via email.
Best,
Ivy
I red the fine print, I knew about the monthly charge if you don't skip. What I didn't know about was the pretentious lady who tried to convince me to keep my account for 20 minutes when I called to cancel. She offered me 20% off and said the same things over and over and when I told her to cancel my account 3 times she would say the same thing again. She annoyed me to the point where I hung up. DO NOT SIGN UP.
First of all, for the amount of items to chose from I am sadly disappointed with the number of items that I actually like. I have returned several items - I do have 2 or 3 pieces that have actually worked for me but have found other brands that I like much better. Also, last time I placed an order - only to use to up the credits I had accumulated - I was charged the credit fee the day after. WTF, Fabletics?
Hello Holly,
We regretfully note that we have received your comments regarding the VIP program. Our Member Services Team will get in touch with you immediately for further help.
Best,
Lia
Fabletics never fails to deliver. It is always a positive experience. I ALWAYS leave with an item for myself, and a gift for someone else! They are revolutionizing athleisure for all shapes and sizes. 10/10 reccomened! Never been disappointed by them.
Hello Margie,
Thank you so much for sharing your awesome shopping experience with others! Our goal is 100% member satisfaction and it sounds like we achieved that goal with you. We want every experience to be 'five stars'!
Best regards,
Chad
Hands down the best clothing ever. The fit is amazing. The quality is exceptional. Never disappointed! Plus the sales are the best!
Fabletics is the only online store I will buy my yoga/workout gear! Quality is great, delivery is fast, returns are easy, and the colours are great. DOWNSIDE for me: items in "regular " sizes (S, M, L) are very often sold out in some of the more fun colours.
Hello Leslie,
Thank you for taking the time to provide a review. Your feedback on the selections is essential to us and we want to address it as soon as possible. Our Member Services Team will contact you right now to assist you.
Best,
Clark
I felt like everything was sized differently I order m in one style and M in another style and all fit different
For some unknown reason, Fabletics started charging me a monthly fee that I am completely unaware of, for $49.95 a month, months after my first purchase. I tried to contact the company and have not heard back yet. Charging customers MONTHS LATER WITH NO NEW PURCHASES WITHOUT MAKING THIS ABUNDANTLY CLEAR ON THE WEBSITE, is hugely unethical. I had no idea V. I. P meant I am charged a monthly fee for my discount purchases. Didn't even see a NON-VIP option. I don't care what "Hollywood Star" supports this type of company. This is everything wrong with people and todays online shopping world. I will never purchase from this company again.
Hi Montana,
We appreciate your feedback on your shopping experience with us! We've sent you a request on Sitejabber.com asking for your account information in order for us to pull up your account and assist you further. Please check your email notification from Sitejabber.com or log on to the website to respond to the request and we'll be happy to assist you.
Best,
Cathy
I became a VIP member over 3 months ago for their prices and thinkimg it was a good quality. The styles are cute eventhough not all of them are flattering. The HUGE problem is that every single legging I've bought so far rolls down from the waist and I have to keep pulling it up with every movememt. This is annyoing. So thinking. About dropping the membership.
Hello Claudia,
Thank you for writing a review! We are continuously striving to satisfy our member’s needs as much as possible, especially with our products. Our Member Services team will get in touch with you within 24-48 hours to further assist you.
Best,
Dean
I canceled my membership. I loved the outfits and quality however my size in small sometimes medium was NEVER available in anything I wanted that it was a waste to have the membership. Other than that I enjoyed having fabletics.
Hello Jessica,
We are glad you are enjoying our products! We would like to discuss further the availability of our products in the styles/sizes you like. Our Member Services team will email you right away to assist you with your membership concerns.
Best,
Zeth
Seriously people, do you read the terms before buying things? Fabletics CLEARLY states that with the VIP subscription you can pick a new outfit each month, and your credit card will automatically be charged if you don't pick one by the 6th of the month. However, if you don't feel like buying an outfit for the month, they will allow you to "skip" for the month, and you won't be charged.
The sizing seems wildly off and returns/exchanges are difficult. Customer service also makes it impossible to cancel.
Very disappointed fabletics charged me almost $60.00 for something that I never received Find out when checked my bank statement
Answer: I did read the fine print, as stated, which you find out when you are about to place your order. Those few who LOVE Fab would have you believe, that we are dolts and can't figure out this "club" has you by the short hairs once you order 1 outfit... the hook is set. So if you wanna hassle with the $49.95 charge that you may or not remember to decline each month, see the charges on your card, only to find you have "store credit" instead of the charges removed... then by all means, place your order. As far as the 16% "like" rate at the top, THAT in itself should let you know, steer clear. It took me MANY attempts just to stop their emails from coming to me... finally!
Answer: Hi Heidi I really would cancel as soon as possible because if you don't you will be charged whether you buy anything or not. Do it now because if not before 5th, you will be charged. You have to do this every month it's really not worth the hassle, I would buy from the high street at least you know where you stand. Also, I am assuming Myka works for the company! There are very few positive comments about this company I would steer well clear.
Answer: I rang my bank and told them to stop any future payments leaving my account. When I finally got through to fabletics, I had the worst most arrogant a***hole in customer services so I wouldn't bother wasting your breath
Answer: When I cancelled, I made sure that I used up every dime of credit because I was pretty sure that this shady company would take the credit I was owed. Someone should start a class action suit against them. They just do whatever they want...
Answer: The best thing to do is to use your credit and buy something in the amount you were charged and then call to cancel your membership. You can try to get them to reverse the charges but chances are you won't get it back. Don't cancel until you use the money you already paid though!
Answer: All the good reviews on this site most likely come from employees, you could ask them.
Answer: Unfortunately this company is corrupt. You'll have to call relentlessly until they answer. I cancelled over the phone successfully. Leave a post with your negative experience getting a hold of someone to cancel.
Answer: I bombarded them on twitter and Facebook. They got back to me quick!
Answer: No you are not. Cancel it asap and then you won't get charged the monthly subscription charge. Best to call them and cancel it over the phone, and then send an email stating that you called and that they promised to cancel the account just as back up.
Answer: I think you should be okay! Canceling it is easy but I really doubt they'll send you a bill! I used it for a while and had no problems until this one but they were so beyond rude :( unless they have your billing information they can't just charge you!
Hello Jessica,
Thanks for sending your review! Your feedback about our shipping and delivery is important, and we would like to address this as quickly as possible. We would also like to discuss further the availability of our products in the styles/sizes you like. Our Member Services team will email you right away to assist you with your membership concerns.
Best,
Zeth