business logo of Fabletics

Fabletics

fabletics.com
active, casual, lounge men, womenAge 19-25, 26-45
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About the Business

Fabletics is an innovative, high-quality athletic wear & accessories line co-founded by Kate Hudson that looks great & fits your budget.


fabletics.com
+1 844-322-5384
USA
Fabletics is part of TechStyle, Inc
Founded in 2013
Clothing item from FableticsFashion apparel by FableticsMerchandise from Fabletics clothing lineFabletics fashion product

Business Highlights

General

Parent Company: TechStyle, Inc
Year Founded: 2013
Target Gender: men, women

Shipping

Shipping Cost: $5.95
Free Shipping: sometimes
Free Shipping Detail: for orders above $49.95

Returns

Return Policy: free
Return Instructions: items must be new, unused condition with original packaging
Restocking Fees: no

Sustainability

Sustainability Score: Not Good Enough
Recycling Program: no
Responsible Materials: recycled

Product

Style: active, casual, lounge
Body Fit: regular, plus size
Available Sizes: Men's (2XS, XS, S, M, L, XL, XXL, 1X, 2X, 3X, 4X), Women's (2XS, XS, S, M, L, XL, XXL, 1X, 2X, 3X, 4X)

Customer Service

Support Channels: phone, facebook, chat
Support Phone: +1 844-322-5384

Payment Options

Payment Methods: card payments, PayPal

Membership Programs

Rewards Program: Active Junky, Rakuten, Swagbucks

How would you rate Fabletics?
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Reviews Summary

Fabletics has a rating of 3.2 stars from 12,936 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Fabletics most frequently mention great quality, vip member and long time. Fabletics ranks 2nd among Sportswear sites.

service
867
value
874
shipping
852
returns
613
quality
834
This company does not typically respond to reviews
Pennsylvania
3 reviews
0 helpful votes
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Very intrusive and deceptive marketing of their VIP program which requires a monthly subscription. I won't be purchasing from them again.

Date of experience: July 1, 2024
Florida
2 reviews
0 helpful votes
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Fabletics for the Win
July 11, 2024

Received great customer service from the staff on site. Quality, selection, and price were excellent.

Date of experience: July 1, 2024
Canada
1 review
0 helpful votes
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I'm sorry if this ends up being way TMI, but I find that all the pants I got from them retain crotch smells. MONTHS ago I had an infection, and no matter what I try, I can't get the smell out of the leggings! I have never had this issue with any other pants before! They clearly don't breath properly, otherwise this wouldn't be an issue. I've caramelized onions in my lululemons, and the smell always fades within a day or two. But with these, as soon as i've had them on for a couple hours and they get warm, the smells come out, and its terrifying. I have to double check every half hour to make sure that the smell isn't actually me.

The sizing is also either very wrong, or the products are designed to be waaaaay too tight. I followed the sizing charts provided, and everything feels at least a size too small.

Date of experience: July 28, 2020
Cole N. Fabletics Rep
over a year old

Hello Amanda,

Thank you for writing a review! We are sorry to hear if you have trouble with our sizing! We’ve sent you a request on www.sitejabber.com asking for your account information in order for us to pull up your account and assist you further. Kindly check your email notification from www.sitejabber.com or log on to the website to respond to the request and we'll be happy to assist you.

Best Regards,
Nelle

North Carolina
2 reviews
0 helpful votes
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I wear everyday
July 11, 2024

The leggings are excellent.They fit well,can choose fabric and launder nicely. I wear under scrubs everyday.

Date of experience: July 1, 2024
Texas
1 review
0 helpful votes
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My fabletics
April 6, 2022

The store in Southlake TX, is where I shop happy, but the one's who works behind the camera, online, cart watcher's I'm not happy with. I put stuff in my cart to view because I can't see clearly, so when I do get the chance to shop I spend my money in the STORE I love, I can show someone what I'm looking for. Online just stop that. Yes, my cart was reserved for me. I would like to cancel my membership. Thanks

Date of experience: April 6, 2022
Jennifer M. Fabletics Rep
over a year old

Hello Shirley,

We sincerely apologize if you are not happy with your online shopping experience. Our Member Services Team will get in touch with you right away. Thanks!  

Best,
Renz

California
1 review
23 helpful votes
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BEWARE!
October 3, 2014

BEWARE! I took advantage of a 50% off sale of an outfit and unfortunately I didn't read the small print. By doing this I automatically became a VIP member, which means that if I don't order an outfit or "skip a month" I am charged a $50.00 credit! Had I not read the email they sent me today I would have been charged, not even knowing I was a member! This is such a sneaky business practice that I will never order from them again!

I ordered medium Norwalk tank top (the size I always wear) and when I tried it on it was very hard to get on, it had very little stretch. It fit once it was on but then it was very hard to get off. The top was much cuter in the photo, I will not be wearing it again.

Date of experience: October 3, 2014
Georgia
1 review
3 helpful votes
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SCAM!
February 9, 2017

This website signed me up as a VIP automatically. When I checked my account I was $49.95 short. I know $50 isn't a big deal but when you live off of a minimum wage paying job, it makes a dent. I called 3 times, all three calls lastimg over ten minutes arguing with a machine over getting my money back. I asked to speak to a human FIFTEEN TIMES and still was never connected. After asking for a refund of this "membership charge" I was never informed about, they finally offered to give me my "one time courtesy refund" which should come in about a week or so, after being told my "membership credit was still good for a little retail therapy :)" literally 15 times. Sorry I have bills to pay and things to do and give money to this scamming, cheap, BULL$#*! company is not one of them.

Date of experience: February 9, 2017
Illinois
1 review
0 helpful votes
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Kevin Hart should be embarrassed
May 2, 2023

These shorts are a perfect representation of Instagram garbage. All of their money went into marketing, brand deals, and paid ads instead of product development. I'm 5'-11,196lbs and workout/run daily. These shorts are some of the worst I've ever used: the liner isn't compressive or long enough (it also tends to ride up). The shorts aren't structured enough for the cheap little zippers on the pockets - you have to hold the shorts taught to pull them. The waist band is a wide hollow tube with a shoelace in it - like the cheapest 90s drugstore swim trunks you can imagine. The liner and shorts bind up on each other due to the friction of the fabrics they used - both are too textured. It's no wonder how they are able to provide 2 pairs for $25 and still turn a profit. Especially when they're hemorrhaging money in marketing. These shorts are trash and Kevin Hart should be embarrassed.

Date of experience: May 2, 2023
Lia B. Fabletics Rep
over a year old

Hello Justin,

We are sorry to hear that you were not satisfied with the item that you got. You should only receive the greatest services. Our Member Services Team will contact you right away for further assistance.

Best,
Lia

Alaska
1 review
3 helpful votes
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I purchased 4 pairs of black pocket leggings and what I received were 4 pairs of black leggings with no pockets. I figured "whatever I'll wear them anyways" because everyone messes up every once in a while and i didnt want to be "that person" the high waist top rolls down to under my stomach making my stomach look fatter than it is, and the material feels weird behind my knees.

10/10 WOULD NOT buy again.

They dont even have anywhere to leave a review on their website and there isn't a way to contact them either unless you sign in, and i deleted my account with them because they were charging me $50 a month and wouldn't refund it even though I wasn't purchasing anything.

Date of experience: August 19, 2019
Ivy T. Fabletics Rep
over a year old

Hello,

We would like to offer our deepest apologies for the trouble you experienced with Fabletics. This situation is not ordinary and is not typical of us. We are very serious when it comes to our member's satisfaction. We have a very dedicated Member Services Team here to help you in any way we can. Someone will contact you via private message within 48 hours.

Best,
Ivy

Missouri
1 review
0 helpful votes
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Dissatisfied
November 1, 2022

Ordered in Aug... received shipping confirmation however never received order. When I called after the alloted time for shipping, the rep wouldn't refund my order only offered a useless credit. Instead she started a return but didn't inform me until I got an email stating return received and a refund would be credited to my account in 5-7 business day. Needless to say I still called for my refund. Canceled my account and will not order again.

Date of experience: November 1, 2022
Jennifer M. Fabletics Rep
over a year old

Hello Jaren,

Thank you for writing a review! We appreciate your feedback on our delivery and would like to address your concern. Our Member Services Team will get in touch with you right away.  

Best,
Renz

Michigan
1 review
8 helpful votes
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I ordered eight pairs of leggings for my daughter-in-law. We used the VIP subscription, nowhere did the site mention a $49.95 monthly fee. If it had, I would never have agreed to it. Then, not only did they charge me the $49.95, THEY DOUBLED IT! I called, spoke to someone that I could barely hear or understand, she refused to refund any of the charges. I will be disputing these charges with my credit card company. DO NOT ORDER FRON FABLETICS! Complete scam!

Date of experience: March 5, 2020
Cole N. Fabletics Rep
over a year old

Hello Wendy,

Thank you for writing a review! Our sincere apologies if you disliked the VIP Membership. We deeply value your business with us. We’ve sent you a request on www.sitejabber.com asking for your account information in order for us to pull up your account and assist you further. Kindly check your email notification from www.sitejabber.com or log on to the website to respond to the request and we'll be happy to assist you.

Best Regards,
Nelle

GB
1 review
5 helpful votes
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FABLETICS
February 21, 2018

If I could give Fabletics 0 starts I would! I am absolutely appaled by Fabletics and their VIP membership which people are very sneakily signed up to when making an account and purchacing a product. It was not made clear enough about this process and how to stop it before £44 was automatically taken from my bank account on two separate occasions, this hard earnt money that cannot be reclaimed so I have to spend it unnecessarily on very average leggings!

Date of experience: February 19, 2018
California
1 review
4 helpful votes
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I am very particular when it comes to workout leggings as I go to the gym very often and i have faced problems with leggings being see-through(even some name brands). I've seen countless ads that have shown clips of leggings and people bending over and them not being see-through. I decided to give it a go, received my order today and BOTH PAIRS of leggings are see-through EXTREMELY noticeable. How could anybody squat in these?!? Very unhappy and disappointed with my purchase, cancelled my VIP membership. SPEND LESS MONEY ON MARKETING AND MORE ON PRODUCING A QUALITY PRODUCT. THANK YOU.

Date of experience: June 12, 2019
Ivy T. Fabletics Rep
over a year old

Hello Amber,

Please accept our sincere apologies for the inconvenience you may have experienced. At Fabletics, we take pride in ensuring our member’s satisfaction. A representative from our Member Services Team will email you shortly to assist you.

Best,
Ivy

Minnesota
1 review
1 helpful vote
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Horrible Company
June 8, 2018

This company promotes a 2 for $24 leggings and they then enroll you into a membership program without you knowing. I took advantage of this deal and I was really happy with my one pair and returned the other. I received a refund for the one. A few weeks later I was charged for $50 on my account, I immediately called the company and they were saying I was in this membership that I wasn't aware off. They wouldn't refund my money only give me store credit. I work hard for money and they just stole it. I wouldn't recommend this company to anyone.

Date of experience: June 8, 2018
Ivy T. Fabletics Rep
over a year old

Hello Catrina,

Thank you for sharing your feedback with us regarding the unpleasant experience you had in Fabletics. We value you as our member. You deserve only the best service, a representative from our member service team will reach out to you within 48 hours to help resolve any concerns you have.

Best,
Ivy

Florida
1 review
7 helpful votes
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I ordered items from here on my credit card never giving them permission to charge my card monhtly which they did! This is Fraud! In addition the quality of the clothing is horrible. I wore the workout pants one time and then washed them and they color completly faded. Stay away from this company go to KHOLS instead. Better quality... Better Prices!

Date of experience: October 26, 2016
Virginia
1 review
0 helpful votes
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Good for the price if you get 2 for $24. Better prices then target or walmart but about the same quality if not worse. I have the high rise mila power hold and it is not opaque. Its seethrough. The waste band has no elasticity and falls down. I have a huge gap in my back. It has a very awkward fit. I researched and people claimed they were not see through and did not fall and that was a lie. Again the price isnt bad but the quality isnt there. People are getting paid to leave reviews and just promote it so I'm very disappointing when I find out theyre just ordinary.

Date of experience: March 10, 2021
Cole N. Fabletics Rep
over a year old

Hello Caroline,

Thank you for writing a review regarding the product that you received. Your feedback is helpful for us to hear. Our Member Services team will be contacting you within 48 hours for further assistance.

Best,
Nelle

California
1 review
0 helpful votes
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TERRIBLEEE
March 1, 2023

I ordered some things with the special price and that was great, BUT then the package never showed up and i was sent an email my order was returned(it wasnt i NEVER received it). Then when i tried to get it back the prices went from the advertised value to overprices as sh*t. Now i have store credit that i cant use becuse everything is so expensive.

Date of experience: March 1, 2023
Allison C. Fabletics Rep
over a year old

Hello Benjamin,

Thank you for writing a review! We value your feedback on the store credit usage and would like to address your concern. Our Member Services Team will get in touch with you right away.

Best,
Allison

Colorado
1 review
0 helpful votes
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AWESOME EXPERIENCE
December 3, 2021

Not only are the products fabulous, but the customer service is as well. I will not buy the Lululemon anymore due to the price point being so expensive when the Fabletics fabric and styles are right up there with Lulu and a fraction of the cost. I have gotten rid of many of my workout clothes and replaced them with Fabletics. They stay up through difficult workout sessions and I don't have to pull them up. I love the products and the company and have purchased many as holiday presents for family and friends.
KEEP IT UP! A JOB WELL DONE! THANK YOU...
S. Zivi

Date of experience: December 3, 2021
Jennifer M. Fabletics Rep
over a year old

Hello Sharon,

Wow! Thank you for sharing your wonderful shopping experience with Fabletics! We put member experience and satisfaction our priority, and your review reaffirms the hard work we put in every day. Thank you for your kind words, and we look forward to your next purchase!

Best,
Nelle

New York
1 review
0 helpful votes
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Not Good
July 1, 2022

Over the last year and a half I have purchased a number of items from Fabletics. Many of these items have to be returned because they have sent me the wrong item or it just doesn't fit properly. I've only been able to keep two pairs of shorts that I ordered from them. I have tried numerous times to re-order several more pairs of these shorts and they never have it in stock. When I contacted Fabletics they told me check back on the first of every month because that's when we get new inventory. This is a load of bull. No matter what time day or night whether it's the first of the month the 10th of the month 20th the 30th what ever they never have anything in stock. This has been ongoing for close to a year and a half if not more.

Date of experience: July 1, 2022
Pennsylvania
1 review
0 helpful votes
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Horrible!
September 30, 2020

I ordered the 2 for $24 pair of leggings. I got them in and needed to return for a different size. It wouldn't let let me get the leggings I had In another size with out paying full prize for both. Which was very irritating. Then I ordered socks and a pair of underwear. When I got them in the socks were ok the underwear wasn't even the size that I picked. Totally a waste of money and will never shop there again

Date of experience: September 18, 2020
Nelle P. Fabletics Rep
over a year old

Hello Kayla,

Thank you for writing a review regarding the product that you received. Your feedback is helpful for us to hear. We’ve sent you a request on www.sitejabber.com asking for your account information in order for us to pull up your account and assist you further. Please check your email notification from www.sitejabber.com or log on to the website to respond to the request and we'll be happy to assist you.

Best,
Nelle