STAY AWAY FROM FABLETICS. The staff at the FABLETICS in Frisco, Tx told me the ease at which to cancel my membership. I was on the phone with a supervisor who would not cancel my membership do to a name discrepancy. I had to call my credit card company to formally dispute the charge to get them to stop payment on the account. I can not be more serious when I say to please stay away. It seems that they will do anything to take your money and will do anything to not let you cancel. I am disappointed in myself for ever signing up. I will absolutely tell whoever will listen to to never sign up for the membership or buy anything from Fabletics. By the way, this is my first ever negative review and hopefully my last

I wanted to write an updated review about my fabulous experience after my not so fabulous review regarding Fabletics. A day after my review was posted, their Customer Support reached out requesting details. I mapped out my experience, and within days received emails with FULL reimbursement! I even got a phone call over the weekend to apologize and confirmed my reimbursement of charges for 2016 and 2017. They even found charges going back to 2015 that I wasn't aware of and are reimbursing me fully for those. They could have ignored those since I didn't even go back that far in my bank records. They went the extra extra mile to rectify the situation. I couldn't be happier and impressed! My deepest thank you to the Fabletics Customer Support!

After following size guidelines, under a promo period, I enrolled in a monthly membership to give it a try. The promo sent me 2 pants for the price of 1. My pants were too big for me, so I decided to take them to the local store to exchange them. At the store they didn't have my size available either, so they told me to order a smaller size online and there would be no problem. On-line, the promo price was not honored and my size was not available. I ended up with a credit in my account that was not even enough for 1 pair of pants, and I couldn't order what I wanted because they didn't have my size. No, I don't have any pants and I am wasting money on a monthly fee.

My review is for the website. I love the clothes. Great quality, great fit. They're why I deal with the website.

The website is not very user friendly, especially for Mobile users. It takes a long time to lead and make selections. I know the issue wasn't my IP, since other websites worked just fine. It seems like the CSS may be bloated and your developers should streamline the code.

I had an issue where I attempted to add two items to my cart using Chrome on a mobile device as a signed in user. The cart was not loading, so I got my laptop out. I signed into my account and saw the 2 in the corner of the Cart icon, indicating that I had 2 items in my cart. I attempted to click on my cart and after 6 full minutes, the cart loaded but was empty. I re-added the items and went to check out again, but now my cart had 4 items in it, even though previously it was showing as empty.

If I could give my whole experience no stars, I would. 1st order came in, sizing was way off despite my following the Fabletics size chart. When I exchanged items, I ended up waiting over 6 weeks for replacement products because they lost my order but wouldn't send anything else until 30 business days passed (despite the shipping status saying USPS did NOT receive the order). When I FINALLY received new products they were 1) still too small, 2) NOT the colors I ordered, and 3) they ripped at the seams after my first wear (all I did was sleep in them!). If you have ordered, prepare for them to be incredibly tight (I'm normally a size 0/2 and the XS is so tight it gives me indigestion) and I hope you never have to deal with customer service because oooooh boy, I've spent about 8 hours on the phone with them through all this. The 2 for $24.99 deal is 100% not worth it; cancelled my membership today.

I had a membership with Fabletics. For a whole year I was privy to $24 leggings, as long as I bought one pair a month. I went to order my one pair, never missing a beat, and they tried to tell me that you were not able to continue on with the $24 a month because it was a promotion. That's definitely not what they said when you join on. In my opinion Covid hit, and they couldn't continue to sell them at $24 a month, and tried to make it like you were stupid, and that was the way it was all along. I told them I was not happy. I went to go on the Fabletics site to pay full price for a pair of leggings for someone else, and they have blocked me from purchasing anything from Fabletics, out of spite. I would never buy anything from them ever again.

I like Fabletics 7/8 leggings but when I signed up and began to get the over abundant emails their website never had my size. Also, the varity of patterns was very limited. Finally, their website was slow to load and difficult to manuever through. After months of waiting for something to come in I liked I finally cancelled my membership. Their pricing is no different than GymShark or Lululemons so being required to join to get better pricing didn't really fit.

I didn't receive my order of leggings which I paid for in December 20
I am still trying to either get money returned or leggings
I had to go to Martin Lewis resolver as Fabletics just ignored my emails and promised legging when called which of course have never replied.
They promise then leggings don't arrive so recombinant through resolver and they say can you tell me problem as my account wiped clean
What a bunch of either complete idiots with unmanageable customer service model and staff OR
A clever scamming company who just want as much cash as possible without having to supply goods or give any kind of customer service or satisfaction!
Jane Witham

Horrible manipulative site! It is not clear in their advertisements that there will be a memebership fee. I read the fine print when my order came and wanted to return my item. First I had to call and talk to someone about the return process. They spent 15 minutes trying to convince me not cancel my membership and then they finally emailed me the return information. Three months later after I returned my items I had to call again bcz I still hadnt received my refund. They gave some excuse about processing and said i should have my refund withn 7-14 days. Still waiting on my refund after they stated that they received the items 3 months ago! STAY AWAY FROM THIS SITE! Horrible clothing and service... rip off trying to get people for a monthly membership for horrible workout clothes!

This is the most deceptive company on the face of the earth. I was NOT aware that by purchasing an outfit from this website, the company would steal my credit card number and put me into some type of monthly withdrawal of $49.95 per month. Kate Hudson should be jailed for being part of such a deceptive, illegal business. When you call the company they insist that they need your "order number and credit card information" but you never ordered anything. The "customer service" is located in the Philippines.
I have reported this fraudulent company to the MA State Attorney Generals office.
STAY AWAY FROM THIS CRIMINAL COMPANY. Shame on Kate Hudson.

Placed an order on 26th of august 2016. It took me nearly an hour to make a selection as some of the itmes were out of my sizes. Payment went out of my account received a confirmation of the order.
28th of September a month later still nothing from fabletics! Called "customer services" were told oh sorry your order didnt go through and basically since you have asked we will refund you and if you like go back to the website and put another order through. Thats just not good enough! A whole month? If I didn't call them then nobody would have bothered to let me know of the issues. Manager was absolutely useless and sarcastic! Absolutely disgusted!