business logo of Fabletics

Fabletics

fabletics.com
active, casual, lounge men, womenAge 19-25, 26-45
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About the Business

Fabletics is an innovative, high-quality athletic wear & accessories line co-founded by Kate Hudson that looks great & fits your budget.


fabletics.com
+1 844-322-5384
USA
Fabletics is part of TechStyle, Inc
Founded in 2013
Clothing item from FableticsFashion apparel by FableticsMerchandise from Fabletics clothing lineFabletics fashion product

Business Highlights

General

Parent Company: TechStyle, Inc
Year Founded: 2013
Target Gender: men, women

Shipping

Shipping Cost: $5.95
Free Shipping: sometimes
Free Shipping Detail: for orders above $49.95

Returns

Return Policy: free
Return Instructions: items must be new, unused condition with original packaging
Restocking Fees: no

Sustainability

Sustainability Score: Not Good Enough
Recycling Program: no
Responsible Materials: recycled

Product

Style: active, casual, lounge
Body Fit: regular, plus size
Available Sizes: Men's (2XS, XS, S, M, L, XL, XXL, 1X, 2X, 3X, 4X), Women's (2XS, XS, S, M, L, XL, XXL, 1X, 2X, 3X, 4X)

Customer Service

Support Channels: phone, facebook, chat
Support Phone: +1 844-322-5384

Payment Options

Payment Methods: card payments, PayPal

Membership Programs

Rewards Program: Active Junky, Rakuten, Swagbucks

How would you rate Fabletics?
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Reviews Summary

Fabletics has a rating of 3.2 stars from 12,743 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Fabletics most frequently mention great quality, vip member and long time. Fabletics ranks 2nd among Sportswear sites.

service
866
value
873
shipping
851
returns
612
quality
833
This company does not typically respond to reviews
Canada
1 review
3 helpful votes
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Disgusting scam
February 6, 2018

They force you into a monthly membership for 50$ US then charge your cc with a bunch of small payments of about 1 $ this is a HUGE red flag of a scam. Put a block payment on your CC even after you cancel your forced membership. This company is repulsive.

Date of experience: January 28, 2018
Virginia
1 review
0 helpful votes
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The first I ordered was online, delivery was fast and I received the correct order. Nevertheless, I went to a physical store and changed two of the three leggings because I didn't like the material (it was very stiff and warm). I changed it for a style and material that was more breathable and felt like an actual athletic legging (spandex type material). Overall good leggings I use them constantly

Date of experience: August 6, 2022
Jennifer M. Fabletics Rep
over a year old

Hello Carolina,

Thank you for taking the time to leave a review. We appreciate you bringing this to our attention and we are sad to know that you are not pleased with our leggings. We value you as a customer and want to make things right! Our Member Services team will email you right away.

Best,
Chad

Oklahoma
1 review
0 helpful votes
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Fantastic
September 1, 2020

Very satisfied with each purchase. Love the material and fit of each top and bottom. Was so excited to get my matching tennis shoes and comfortable socks. I get so many compliments on my matching outfits and mask zlso.

Date of experience: September 1, 2020
Nelle P. Fabletics Rep
over a year old

Hello Debra,

Thanks for the great feedback! This motivates us to do more and we promise to keep our standard in quality and fit just for you! We always want to create unique designs, new styles, and high-quality products for our valued members like you!

Best,
Nelle

Texas
1 review
0 helpful votes
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Love the workout gear
November 12, 2022

I love the clothing, but when it comes to some items, I got some that weren't sewn right and some slippers that seemed way off with the sizing, other than that the leggings and sports bras are really good.

Date of experience: November 12, 2022
Jennifer M. Fabletics Rep
over a year old

Hello Karina,

Thank you for the feedback about your experience with the products you ordered from us. Your satisfaction is our priority and we would like to make things right, our Member Services Team will contact you right away.

Best,
Allison

California
1 review
0 helpful votes
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Great product even better customer service
March 1, 2023

I bought clothing on line came home from work overseas being gone for 12 weeks. I came home 20lbs lighter. And the clothes didn't fit anymore. I went into the local store and switched them out no problem even without the tags. Yes I took the tags off and threw them away before trying the on. They switched them out no problem for the right size.

Date of experience: March 1, 2023
Zeth B. Fabletics Rep
over a year old

Hello Brian,

We are glad you are enjoying our products! Our mission is you, and we are so glad to know that you are satisfied with the help that was given by our Member Services Team. We always want to make sure you are treated as a valued member and your satisfaction means everything to us!

Best,
Zeth

Texas
1 review
0 helpful votes
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My GO TO Gym Wear
November 30, 2021

I have been a customer for several years. I have bought several sets and pairs of leggings/sports bras. All have been great. The quality is always great and you really can't beat the prices. The selection is great! Although they are sometimes sold out of popular colors, I find they usually restock fairly quickly. I really like the colabs they do as well!

Date of experience: November 30, 2021
Jennifer M. Fabletics Rep
over a year old

Hello Felica,

Thank you for writing a review! We are very sorry to hear that the colors you like are sold out. We value you as a member and want to make things right! Our Member Services team will be contacting you within 24-48 hours to help you further.

Best,
Chad

North Carolina
1 review
0 helpful votes
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Given wrong items
April 1, 2023

I decided to finally try the Fabletics deal two for $24. I placed an online order for two Medium sized yoga pants but one of the leggings came in a size a Large. I couldn't get in touch with anyone regarding a return or exchange so I just took the loss. Besides that, the material is really nice but the waist size of the large was way more comfortable than the waist of the medium pair. The large pair were too long and hangs past my feet while the medium was the perfect length.

Date of experience: April 1, 2023
Chad A. Fabletics Rep
over a year old

Hello Gabrielle,

Thank you for taking the time to leave a review. We appreciate you bringing this to our attention and we are sad to hear about the negative experience you had with your leggings. We value you as a customer and want to make things right! Our Member Services team will email you right away.

Best,
Chad

Texas
1 review
4 helpful votes
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This is a crappy service
February 13, 2015

This is a crappy service. I thought I was ordering clothes. Never had any idea I was signing onto a monthly deduction? WTF - and the piece I did get I had to return because, apparently they thought they were dressing a giraffe. The legs went on forever. Crappy crappy crappy service all around!

Date of experience: February 13, 2015
Pennsylvania
1 review
0 helpful votes
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Ripoff
August 13, 2022

I placed an order through a Twitter ad. I had no clue that I was signifor a monthly charge for the honor of buying more of your products. I would never have knowingly signed up for this kind of offer. I asked for a full refund of my continuing charges but was only given a partial refund. If I had not been warned by a friend that they had also fallen for this trap I may have not noticed this for a while. I'll never buy from Fabletics again and I am warning off folks that I know to avoid as well. This is a horrible business model and I see it as a ripoff.

Date of experience: August 13, 2022
Jennifer M. Fabletics Rep
over a year old

Hello Bob,

Thank you for sharing your experience with purchasing online under the VIP program. We value your opinion, and we would like to make things right. Our Member Services Team will email you shortly to assist you.

Best,
Mary

California
1 review
7 helpful votes
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Absolute $#*!!
September 17, 2015

Can't even begin to tell you how ridiculous this site is. They show you all these outfits and then have nothing in your size even though in the beginnig you take a test and tell them what size you are so they are suppose to show you what they have THAT FITS YOU! Then by clicking purchase you automatically enroll in the VIP program and have to pay $50 a month for it. Their stuff isn't even that cute! Then if you wanna cancel it's a huge pain in the $#*!. Also they don't restock anything! EVER!

Date of experience: September 17, 2015
Colorado
1 review
0 helpful votes
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Not bad
July 11, 2024

The stores don't stock enough clothing for men and the website rarely has anything in stock that is my size

Date of experience: July 1, 2024
North Carolina
1 review
0 helpful votes
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Not worth the money or the hassle, pure fraud
December 3, 2021

In the past you were able to buy items for the cost of the item, now you have to use a $49,50 credit for an item that costs less than that amount, why would I want to use a credit worth $49.50 to buy a $30 pair of shorts? Then if you want something that cost above a certain amount, you cannot use your credits, like if the credits were not worth actual money. I used to think it was a good deal but now I think it is a TOTAL FRAUD. I can't wait until I find something I like, worth at least the money I paid, to spend my credits and cancel my membership. I warn anybody who asks me to stay away from Fabletics membership.

Date of experience: December 3, 2021
Jennifer M. Fabletics Rep
over a year old

Hello Cintia,

Thank you for sharing your overall experience with Fabletics! We deeply value your business with us and your feedback is important for us to hear. We will contact you within 48 hours for further assistance.

Best,
Nelle

Texas
2 reviews
0 helpful votes
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Scam alert!
November 14, 2018

If you purchase anything from Fabletics they automatically sign you up for their VIP program and start charging your credit card $49.95 a month! I even changed my cc and they found out my new card number and continued to charge me. VERY UNETHICAL!

Date of experience: November 10, 2018
Ivy T. Fabletics Rep
over a year old

Hello Kristin,

Thank you for sharing your feedback with us regarding the unpleasant experience you had in Fabletics. We value you as our member. You deserve only the best service, a representative from our Member Services Team will reach out to you within 48 hours to help resolve any concerns you have.

Best,
Ivy

Ohio
1 review
0 helpful votes
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Still learning
September 1, 2022

I like what I've ordered so far, but I'm very confused about the membership vs deals. I feel the instructions on what my membership actually covers is a bit vague (what happens if I am under my credit, what happens if I go over my credit etc), so I've just skipped each month so far.

Date of experience: September 1, 2022
Jennifer M. Fabletics Rep
over a year old

Hello Danny,

Thank you for taking the time to provide us with your thoughts on the VIP Membership. We are continuously striving to satisfy our member’s needs as much as possible.  Our Member Services Team will get in touch with you right away.

Best,
Renz

Tennessee
1 review
1 helpful vote
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Crooks!
October 4, 2020

I was a VIP member, well I never got my order so they refunded me and after all the issues with trying to get my one order straight I told them to cancel my membership. They didnt and took the 50 dollar fee out so I had to dispute all this with my bank. Anyways the company rebutted my claim and are still trying to get that lil 50dollars from my checking account. This all took place in June and they a re e still trying g to fight me over 50 bucks

Date of experience: October 4, 2020
Cole N. Fabletics Rep
over a year old

Hello Melissa,

Thank you for writing a review! We are continuously striving to satisfy our member’s needs as much as possible, especially with our VIP membership. We will contact you within 48 hours for further assistance.

Best,
Nelle

Texas
1 review
0 helpful votes
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Membership fee
July 11, 2024

I never understood the monthly fee and its benefit. It was a nuisance to have to cancel it every month!

Date of experience: July 1, 2024
New York
1 review
0 helpful votes
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Great Quality - Not so great sizing options
June 1, 2022

I am a bigger guy not out of shape just bigger. I have purchase a few shorts all xxl and some fit and others do not. The size difference for the same size is extreme. I really do enjoy the quality of the shorts. I wish there were more size options like xxxl.

Date of experience: June 1, 2022
Jennifer M. Fabletics Rep
over a year old

Hello Joshua,

It is with great regret that we received your feedback regarding the sizes and the availability of the items we have. A representative from our Member Services Team will contact you right away to help you.

Best,
Lia

Oklahoma
2 reviews
0 helpful votes
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I placed an order for 3 items on November 11th and my order will not arrive until November 29th although expected ship time was 5-9 business days. I called to cancel my membership as I don't want to wait several weeks each time I place an order to receive my items. They will not allow me to cancel until my order arrives even though their policy is "cancel anytime". As far as quality, I cannot speak on this because I haven't received my items.

Date of experience: November 27, 2020
Cole N. Fabletics Rep
over a year old

Hello Marcie,

Thank you for writing a review! We are continuously striving to satisfy our member’s needs as much as possible, especially with our shipping time frames. For further assistance, our Member Services team will be contacting you within 48 hours.

Best,
Nelle

Florida
1 review
0 helpful votes
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Option
April 19, 2022

I have been a member for over a year and find it difficult to get any of the styles I want because they go out of stock so fast! I am also on the shorter side and the options for us short girls is pretty limited. The capri styles are alsways out of stock and the options are limited.

Date of experience: April 19, 2022
Jennifer M. Fabletics Rep
over a year old

Hello Heather,

Thank you for sharing your experience regarding the availability of our products. Your opinion is important and we would love the opportunity to make it up to you. A representative from our Member Services Team will contact you shortly.

Best,
Mary

New York
1 review
0 helpful votes
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I ordered 2 pairs of leggings and signed up for the VIP membership. After the first monthly charge, I kept trying to order some leggings, however, the style and size I wanted was consistently sold out, so I called and cancelled my membership as I couldn't see the value in keeping it if I couldn't order what I wanted. They allowed me to keep my credit for the monthly fee, great. Fast forward two months and the style and size is finally available, so I can use my credit. I continue to checkout (and pay) as a guest, but the only way to complete the order is to check the box and enroll in the VIP program again! So now, in order to spend my credit that I've already been charged for, I have to pay a higher price (which, I understand as I no longer want to be a member) but am forced to join again and go through the process of cancelling all over again. Terrible business practice.

Date of experience: August 27, 2020
Nelle P. Fabletics Rep
over a year old

Hello Mary,

Thank you for sharing your overall experience with Fabletics! We are continuously striving to satisfy our member’s needs as much as possible, especially with our VIP membership. We will contact you within 48 hours for further assistance.

Best,
Nelle