The bras are great, some of the pants are also great. However, majority of items, pants and tops are made of this really aweful plastic-y feeling fabric and when you have an entire outfit of this on. Bleh. This is hard to describe, but The "points" system is really bad as you pay $50 but only get 1 item with that "credit" that is banked, the item is usually less than $35 with "member discount" so my $50 turns into $35(often less). It works ok if you get a set with your credit, but that limits your choices.

I bought an outfit as part of the promotion in January, and made sure I opted out of the VIP membership so I wasn't charged monthly. Found out today I was a member against my wishes. Not surprisingly I was raging but when I called I was picked up immediately and after a quick try to keep me on board (unsurprising really) the refunded all my money straight away by a polite and professional girl named Jackie. The outfit originally was not great, wouldn't recommend anyway and the fact that you need a membership to buy clothes is ridiculous and I'm not surprised people have been caught out. Even myself who actually opted out of VIP at the beginning. I am grateful that they sorted it so quickly and professionally though so I'm happy with that at least.

This review is more about FedEx than of Fabletics. As my order was being delivered, FedEx insisted that my home address was incorrect. They attempted to deliver to my home multiple times and I called them multiple times to confirm my address. After weeks of trying to get my order, they asked if I would drive to the distribution center, about an hour away, to pick up my item. I asked if they would instead deliver my order to a local FedEx store, only about a half mile from my home. I was able to pick up my delivery there. I do much of my shopping online and have never before had an issue of a delivery service telling me that my address is incorrect or doesn't exist. Unfortunately, I canceled my account with Fabletics because I'm not interested in haggling with FedEx.

Fabletics is OK but extremely on the expensive side of things. Prices are far above my budget. This subscription is not for people who are below middle class income. Unless you diligently skip the month until there is a sale. Sizes for bigger women are hard to get right for someone with big legs. I've tried every size from 2X-4X and none fit correctly. All are binding at the cuff. 3X fix stomach area best but is extremely tight at the cuff no matter the length. 4X is much too big in waist but still binding at the cuff. Then I ordered the sweat set (when it was still available) in a size 3X and it fit like 2 sizes too big. I give up! I'm stuck because I hate sending things back.

My first order never arrived because the delivery service could not find my address (which was a house in a neighborhood) with the correct address. I called Fabletics asking for a refund since the carrier couldn't find my address, there's no point in asking for them to send it again if the address was correct. The man on the phone gave me the run around and how he could just refund me a vip credit when I wanted a refund to my card. So I ended up with a credit because he wanted me to have a "second chance". I ordered some leggings, same thing. They never came and somehow couldn't find my address? I just want a refund!

Fit of the clothes were subpar, the chat box / customer service is non exsistent. They sent me the wrong pair of and size of shorts. I did the deal where everything was half off, and again, was not happy with the product. They charged me again because this is a subscription service, I cancelled the subscription because I didn't like the product. Instead of sending me my money back, I had to use a token, so I used the damn thing, then they restarted my subscription. Sent the shorts back because they sent the wrong size. Now I think I have 2 token just sitting there and don't want to use them because it will restart the service. Absolute garbage service.

I love the shorts. But I get several texts a week (too much) for "huge" sales. However, when one hits the link and adds things to the cart, it doesn't reflect the sales. I can't tell you how many times I've walked away, shut down the cart, and wondered "why would a retailer do that"? It doesn't inspire confidence and feels like someone is trying to do a switcheroo and hoping one doesn't notice. I am likely done with Fabletics. I've gotten the shorts I like, I've gotten the pants I like. I don't see much else.