About the Business
Fabletics is an innovative, high-quality athletic wear & accessories line co-founded by Kate Hudson that looks great & fits your budget.
Business Highlights
General
Shipping
Returns
Sustainability
Product
Customer Service
Payment Options
Membership Programs
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Reviews Summary
Fabletics has a rating of 3.2 stars from 12,743 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Fabletics most frequently mention great quality, vip member and long time. Fabletics ranks 2nd among Sportswear sites.
I've shopped from Fabletics 3 different times now and I must say I am in absolute shock on how much I love and adore these products. I am in complete awe over their products and overall site. We all know as women we have insecurities but I feel nothing but positive and good vibes from Fabletics and true women empowering women. I am a valued customer and will continue to shop here. I feel it definitely suits me and my comfort and style. I love it all.
The two pair of shorts I bought did not fit in anyway. I made sure to buy them the same size but one pair of shorts came to big and didn't fit and the other one was a little too tight. I am unable to wear ether and had to give them away.
Hello Justin,
Thank you for writing a review! We value your feedback on the product you received and would like to address your concern. Our Member Services Team will get in touch with you right away.
Best,
Renz
Signed up under the pretext I would get a free outfit after earning 1000 points. Then all of a sudden they changed this and you pick a item that has been discontinued or ugly colors left. Customer service sucks, it's like they say the same thing no matter what your problem is. Designed in California and made in some sweat shop. Could at least given Americans jobs especially because of the high pricing. Not even the costumer service employees are in the US. I will no longer participate in this circus. KATE HUDSON SHAME On YOU!
The monthly Subscription is no longer worth the money. I like the old way we used to have. Now I have to use one credit that equals the sum of $49.95 to purchase a shirt that is being sold for $20.00.
Hello Letty,
We are very sorry to hear that you dislike our VIP membership program. Your feedback is essential, and we would like to address this as quickly as possible. Our Member Services team will be contacting you within 48 hours for further assistance.
Best,
Bella
I am a VIP member. I get to shop great sales. My information is in their system which makes ordering super easy! I usually get my stuff in a reasonable time period. I love their products! I wear them almost daily!
Hello Sunnye,
Thank you for such a wonderful review! This motivates us to do more and we promise to keep our standard in sizing, quality, pricing, and style just for you!
Best,
Nelle
I ordered two pair of leggings when I became a customer. I paid for shipping on the website and waited 15 days for them to arrive. I wore one pair, one time, washed them one time, and they started to fall apart. Then when I tried to cancel my membership there's no easy way to do it.
Hello Sara,
We are very sorry to hear that you are dissatisfied with the quality of the item. Our Member Services Team will get in touch with you right away to help you further. Thanks!
Best,
Renz
I never get the chance to shop in store. There are no locations near me. I was in Houston so I thought I'd go check the store out. The girls there were lovely and very helpful. I was a bit bummed that the new velvet leggings line were not in the store when I went. But I did go home with some nice pieces. Thanks to the lovely girls and their help.
Hello Chrystal,
Thanks for the great review! We are delighted that you enjoyed our products! We will make sure to continuously create products that suit the needs of our valued members like you! Have a great day!
Best,
Renz
All the clothes and socks are great. The only problem is with the zippers. Every one of them has not worked smoothly. The prices of the clothes are reasonable, but they need to put a little extra effort into the zippers
Hello Brian,
Thank you for writing a review! We value your feedback on the products you ordered and would like to address your concern. Our Member Services Team will get in touch with you right away.
Best,
Allison
I really like the quality but the price of $60 for a pair of shorts is crazy.
Funny thing is other companies have copied the quality and offer it for a lower option.
However if u can buy on sale, the price and quality is definitely worth every penny.
The service is bad and shipping is super slow.
Happy returns makes returns easy.
Hello Aakash,
We always aim to deliver products of good quality at a reasonable price. We are gutted when we miss the mark! Our Member Services Team will get in touch with you right away. Thanks!
Best,
Renz
I called thinking the customer support folks would be closed and I'd have to leave a VM but they weren't. They were open and understood my request perfectly and made everything right on my account while I was still on the phone and could see my account being updated. It was a welcome surprise and a terrific experience. Thank you!
Hello Karen,
Thank you for the great feedback regarding our Member Services Team. It has been a pleasure doing business with you. We sincerely hope that all of your future transactions with us will be wonderful. Happy shopping!
Best,
Lia
Decided to purchase a few things during a big sale (that took weeks to arrive)— only a month later to be billed $70 for the membership.
Never had a brand do that before and definitely won't be a returning customer.
Luckily I was able to get a refund but still felt like I couldn't trust the site to purchase again.
Hello Jenna,
Thank you for sharing your experience with the VIP membership. Your satisfaction is our priority and we would like to make things right, our Member Services Team will contact you right away.
Best,
Allison
The products are great, but you should have $60 to spend when that's what you pay every month. You should not be limited to choose between certain products. That will cause me to end my membership after my products are delivered.
Hello Amanda,
Thank you for sharing your experience with the monthly member credit and canceling your VIP account. We value your opinion, and we would like to make things right. Our Member Services Team will email you shortly to assist you.
Best,
Mary
I called twice this morning.
The representative and I seemed to experience significant difficulty understanding one another. He/she repeated the sentence about sympathizing with my issue and assured me that we could find a solution. I could not understand the explanation as to why my credit could not be used on my most recent purchase. Ultimately, I gave up.
I hung up and called again. I could understand the second representative a little better. I believe the issue has been resolved.
Hello Simon,
First and foremost, we would like to apologize for any inconvenience we may have caused you as well as any miscommunication from our Member Services department that has led to your distrust in our business. Providing excellent customer service is our main goal and it is unfortunate you were not treated with the respect you deserve. Given the opportunity, we would like to learn more details about your case. Our team will be contacting you within 24-48 hours to further assist.
Best,
Ivy
When I called to report my undelivered item the person who took my call was so rude and treat me like I was stupid. That was the reason I cancelled my membership.
Never in my life had feel so humiliated.
Thanks
Hello Alicia,
Our number one priority is your satisfaction. We're sorry to hear that you had a negative experience with our Member Services Team. We will be in touch within 48 hours to assist you further.
Best,
Dean
On the months when I need to opt out, it is difficult to find where to do it. A predominantly placed link would be helpful. This month I called because the website was down, and the process was very easy. I will call from now on when I need to skip a month.
Hello Amii,
Thanks for sharing your feedback! We are sorry to hear if you have a hard time to skip the month. We always welcome the opportunity to improve our products and services. Our Member Services team will contact you within 48 hours for further assistance.
Best,
Nelle
So comfy. Love all the fabletics wear. I bought some maternity wear for a friend. It is her most comfortable piece of clothing wear at this time. Only wish they had a little more of a selection for the maternity wear.
Hello Monica,
All feedback is important to us, so we appreciate the time you took to tell us about your experience with product availability. Our Member Services Team will contact you right away.
Best,
Allison
I've had a monthly subscription for some time now. I find the clothes to fit unpredictably; a medium in one shirt fits like a large, while a large in another fits like a small, so ordering sizes hasn't been the easiest.
Hello Nadine,
Thank you for taking the time to leave a review. We appreciate you bringing this to our attention and we are sad to know about the negative experience you had with your order. We value you as a member and want to make things right! Our Member Services team will email you you right away.
Best,
Chad
They have changed my credit card for 3 years $50.00 a month. My husband pays the bill so I wasn't aware. You would thin after 43 credits for outfits they would realize the person didn't realize they had a membership! You should have to renew something like that yearly but if you did they wouldn't be able to rip as many people off! Horrible way to do business!
Hello Ross,
Thank you for writing a review! We value your feedback on the charges and would like to address your concern. Our Member Services Team will get in touch with you right away.
Best,
Renz
I had a bodysuit that bled onto my brand-new bedspread as I was laying it out to dry, and the dye was not able to be fully washed out. I love the bodysuit, but disappointed that the only option was to return the bodysuit when I now have an $80 bedspread ruined.
Hello Christy,
Thank you for writing a review! We value your feedback on the product you received and would like to address your concern. Our Member Services Team will get in touch with you right away.
Best,
Renz
Ordered a pair of shorts
Thought it was a great deal but fine print proved otherwise and was billed for more money on credit card because fabletics automatically enrolls you in a system where you are billed monthly to belong on a site where they say you have discounts on future items, its like you belong to a club for extra fees
Hello William,
Thank you for taking the time to leave a review. Your feedback about the VIP membership is important, and we would like to address this as quickly as possible. Our Member Services team will email you right away to assist you with your membership concerns.
Best,
Zeth
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hello Brittany,
We are honored that you have chosen us and placed your continued trust in us. We appreciate your trust, and we’ll do our best to continue to give you the kind of service you deserve. Hope to hear more from you in the future!
Best,
Mary