business logo of Fabletics

Fabletics

fabletics.com
active, casual, lounge men, womenAge 19-25, 26-45
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About the Business

Fabletics is an innovative, high-quality athletic wear & accessories line co-founded by Kate Hudson that looks great & fits your budget.


fabletics.com
+1 844-322-5384
USA
Fabletics is part of TechStyle, Inc
Founded in 2013
Clothing item from FableticsFashion apparel by FableticsMerchandise from Fabletics clothing lineFabletics fashion product

Business Highlights

General

Parent Company: TechStyle, Inc
Year Founded: 2013
Target Gender: men, women

Shipping

Shipping Cost: $5.95
Free Shipping: sometimes
Free Shipping Detail: for orders above $49.95

Returns

Return Policy: free
Return Instructions: items must be new, unused condition with original packaging
Restocking Fees: no

Sustainability

Sustainability Score: Not Good Enough
Recycling Program: no
Responsible Materials: recycled

Product

Style: active, casual, lounge
Body Fit: regular, plus size
Available Sizes: Men's (2XS, XS, S, M, L, XL, XXL, 1X, 2X, 3X, 4X), Women's (2XS, XS, S, M, L, XL, XXL, 1X, 2X, 3X, 4X)

Customer Service

Support Channels: phone, facebook, chat
Support Phone: +1 844-322-5384

Payment Options

Payment Methods: card payments, PayPal

Membership Programs

Rewards Program: Active Junky, Rakuten, Swagbucks

How would you rate Fabletics?
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Reviews Summary

Fabletics has a rating of 3.2 stars from 12,743 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Fabletics most frequently mention great quality, vip member and long time. Fabletics ranks 2nd among Sportswear sites.

service
866
value
873
shipping
851
returns
612
quality
833
This company does not typically respond to reviews
Belgium
1 review
0 helpful votes
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True to size
June 13, 2024

The clothes feel of good quality and fit well in terms of sizing.
My favorite piece is still the oasis bra as it offers good support and also is very flattering.

Date of experience: June 3, 2024
North Carolina
1 review
0 helpful votes
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Sneaky
September 3, 2022

I just wanted two pair of shorts, what I got was a membership that will continue to take my money until canceled. The shorts did get delivered but I payed more than I ever wanted to because I didn't cancel my membership before the company took more money from me. In my opinion it's a scam and I will tell others to just buy somewhere else to avoid the hassle of having to unsubscribe. Wish I could get the money back that never purchased any clothes with.

Date of experience: September 3, 2022
Jennifer M. Fabletics Rep
over a year old

Hello Jonathan,

Thank you for sharing your experience of ordering online and canceling your VIP account. We value your opinion, and we would like to make things right. Our Member Services Team will email you shortly to assist you.

Best,
Mary

Texas
1 review
0 helpful votes
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Listen, I'd pay $40 outright for the only pant. I still don't understand the reason for the membership and I think it's the dumbest thing to have fo pay a club fee to buy clothing. Especially when the clothing is just alright and unremarkable. Also, please use a better zipper vendor, they always get stuck.

Date of experience: August 1, 2022
Jennifer M. Fabletics Rep
over a year old

Hello Walter,

Thank you for taking the time to provide us with your thoughts on the VIP Membership. We are continuously striving to satisfy our member’s needs as much as possible.  Our Member Services Team will get in touch with you right away. Thanks!  

Best,
Renz

Canada
1 review
0 helpful votes
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Excellent styles and service
November 1, 2022

I like to take the time to review when I really feel a company is providing great products and service. I am a mom of three and I love to work out... But I don't always want to look like I am in work out gear and there is so much to choose from to accomplish this. The price point is amazing as well. Thank you Fabletics!

Date of experience: November 1, 2022
Jennifer M. Fabletics Rep
over a year old

Hello Shannon,

We're glad you enjoy our unique styles! We promise to continue manufacturing more beautiful products with good quality at a very affordable price just for you! We appreciate the time you spent sharing your experience!

Best,
Zeth

Alaska
1 review
0 helpful votes
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I love how easy it is to return items that do not fit. I have greatly enjoyed the items I have received. It would be nice if there were more maternity options. What really bugs me is the way the member credit is applied after the 5th of every month if you forget to skip. I wish there was a different system or you were at least given more time to skip, like to the 15th.

Date of experience: December 5, 2021
Jennifer M. Fabletics Rep
over a year old

Hello Andy,

Thank you for writing a review! We are sorry to hear that you are not pleased with our selection and skip-the-month feature. We always strive to improve our services and feedback like this from members is very much appreciated. Our Member Services team will email you within 24-48 hours.

Best,
Chad

Oregon
1 review
0 helpful votes
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I really love Fabletic's clothes, they are high quality and fit really well and function very well (I'm a tennis player and an athelete) during sports. However the prints and colors are sometimes quite loud and just not appealing to wear (e.g. Cheetah red print). The membership program is starting to become not affordable - I think they raised prices again, and I have accidentally missed skipping several months, leaving a bank of credits that I need to spend and pain in my wallet.

Date of experience: January 1, 2023
Jennifer M. Fabletics Rep
over a year old

Hello Alice,

We appreciate the feedback you shared regarding the styles of our products and the VIP program. Our Member Services Team will be contacting you right away to further help you.

Best,
Lia

Massachusetts
1 review
0 helpful votes
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I signed up for the membership looking at all of the perks and being content with all of the money I would save. I had no idea that every month it was charging me $50! I've gone through the website and tried to look for a billing history online for all of the money I had lost but couldn't find anything other than my actual purchase. The only way I could see what it was actually charging me was to look at the charges made on my card through the bank. And I can't even cancel the membership online, they only leave a number that does not help at all. The membership program is a scam and takes money without your authority, do not sign up for it!

Date of experience: June 26, 2019
Ivy T. Fabletics Rep
over a year old

Hello Hannah,

At Fabletics, we pride ourselves on giving 100% every day to ensure that our members' needs are being met. I know that we have let you down, and for that, we are very sorry. A representative from our Member Services Team will email you shortly to assist you.

Best,
Ivy

Connecticut
1 review
0 helpful votes
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Content But Not Wowed
September 16, 2019

I ordered several tops, and the fit was not consistent even though they are all the same size. Some are snug while others are gaping. I read the reviews to try to be able to make educated guesses in how they'd fit, and overall I am happy enough. But I'm just not 5 star wowed.

Date of experience: September 13, 2019
Ivy T. Fabletics Rep
over a year old

Hello Rebekah,

Thank you for sharing your experience with us. Your feedback will help us know what we can do better. We value your opinion and see it as an opportunity to learn and improve. We hope you'll have more fabulous experiences with us in the future!

Best,
Ivy

Massachusetts
1 review
0 helpful votes
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Terrible Fit
January 19, 2022

I am 6'5" and roughly 250lbs with a 36" waist and athletic build. I ordered the XL One and Fundamental shorts. The One shorts were so small, they'd only fit someone who has no rear end at all. The shorts either need to be halfway down my a** or halfway up my a**, both are no good. The Fundamental shorts fit alright through the leg, but sag significantly at the waist with no option for tightening. Terrible.

Date of experience: January 19, 2022
Jennifer M. Fabletics Rep
over a year old

Hello Daniel,

Thank you for writing a review! Your feedback about our workout clothes is important to us, and we would like to address your concern. We work hard to provide the best possible service to our dear members. We have sent you a request on www.sitejabber.com asking for your account information so that we can open your account and help you further. Please check your email notification at www.sitejabber.com or log in to the website to respond to the request and we will be happy to assist you.

Best,
Renz

Texas
1 review
0 helpful votes
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Never received product I paid for!
February 1, 2021

This was a preorder that was shipped once it was available to an old address. They never verified my shipping address and my communication with them was basically to try to stop the shipper myself and/or give me a 10% credit on my next order. So now I am out the money and no merchandise.

Date of experience: February 1, 2021
Cole N. Fabletics Rep
over a year old

Hello Deobrah,

Thank you for writing a review! We are sorry to hear if you still haven't received your order. For further assistance, our Member Services team will be contacting you within 48 hours.

Best,
Nelle

New Jersey
1 review
21 helpful votes
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STAY AWAY!
October 3, 2014

STAY AWAY! They are using Kate Hudson who I adore to sell horrible crappy products. And, the worst part is you have to pay a restocking fee is you want to return. Why bother when you can buy quality products and not deal with additional fees if you have to return. Bras have no support and pants are just plain UGLY. Stay away!

Date of experience: October 3, 2014
Colorado
1 review
5 helpful votes
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This is a scam!
March 11, 2018

I went to visit my brother and sister in law for Thanksgiving in Dallas. We went shopping on Black Friday and there was a Fabletics store. I purchased some work out clothes. When i looked at my emails later that evening, i saw i had one from Fabletics and it said i had a $24 credit that i had earned by shopping with them earlier that day. I went on line and bought a few more items. Then several months later they started taking $49.95 out of my debit account! This has happened two months in a row forcing me to cancel my debit card and get a new one! I called my bank and they investigated and then told me somehow i had agreed to Fabletics taking out money from my account every month! I never agreed and i never signed anything. I will NEVER do business with this company again!

Date of experience: March 9, 2018
Sherry E. Fabletics Rep
over a year old

Hello Kellee,

We apologize for what sounds like a very frustrating experience! We’ll get in touch with you within 24-48 hours and get this resolved as soon as possible.

Best,
Sherry

Maryland
2 reviews
3 helpful votes
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Terrible
August 31, 2019

I attempted to use their 2 for $24 deal but couldn't even check out because the site told me my cart was either empty or invalid. Now the site has my card number and I think they signed me up for VIP even though I wasn't able to order anything. I don't trust this site and will call to cancel/delete my account as soon as possible. Not worth the hassle and the potential overcharging that I've seen other people complain about. I should have never even made an account with this site, but was drawn in by the good initial deal. Never again!

Date of experience: August 31, 2019
Ivy T. Fabletics Rep
over a year old

Hello Elena,

We are so sorry that this happened. We’ll be sending you a private message now, so we can get this resolved as soon as possible. Thanks!

Best,
Ivy

Canada
2 reviews
0 helpful votes
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OG VIP!
September 1, 2022

I've been subscribing to Fabletics since its inception almost a decade ago. The quality of the product has evolved into its own powerhouse brand that is a top contender in the market. The fabrics, the style, the inclusivity, and the values of the company are second to none. My loyalty to this brand as a consumer will never waver. Keep it up!

Date of experience: September 1, 2022
Jennifer M. Fabletics Rep
over a year old

Hello Alexandra,

We're glad you enjoy our unique styles! We promise to continue manufacturing more beautiful products with good quality just for you! Thank you for sharing your wonderful experience with us!

Best,
Zeth

Florida
3 reviews
8 helpful votes
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Do not buy from Fabletics. They charge your card $49 every month automiatcally. You only have the first 5 days of the month to skip the month. Most of their membership items are non refundable. On so many levels they have the worst customer service. I also think their workout clothes are very uncomfortable. I forgot to go on website to have the month skipped, called customer service for a refund and they denied it.

Date of experience: November 7, 2017
Sherry E. Fabletics Rep
over a year old

Hello Elisa,

We are very sorry to hear that you dislike our VIP membership. We are continuously striving to satisfy our member’s needs as much as possible so we will be contacting you within 24-48 hours for further assistance.

Best,
Sherry

Texas
1 review
0 helpful votes
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Hard to make a purchase
July 1, 2022

Everytime I try and place an order it takes me several days and many attempts to purchase anything. Lots of items are always out of stock. I've been trying to place a new order recently and unable to due to the system not allowing me to.

Date of experience: July 1, 2022
Jennifer M. Fabletics Rep
over a year old

Hell Christine,

We value all reviews, so we appreciate you taking the time to tell us about your experience with our website and selections. Right now, we'll send you a private message. Thanks!

Best,
Clark

Canada
1 review
0 helpful votes
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Disappointed in leggings
May 26, 2022

I have purchased several leggings from fabletics and they have all been comfortable and exactly as described. These ones are not stretchy or soft and are loose at the waist compared to the rest of the legging. The quality of material is also not as good.

Date of experience: May 26, 2022
Jennifer M. Fabletics Rep
over a year old

Hi Christine,

Thank you for sharing your feedback about the item that you purchased, it will help us improve our operations and services. A representative from our Member Services Team will be contacting you immediately.

Best,
Kim

West Virginia
1 review
0 helpful votes
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Major Scam
January 5, 2022

I received a gift card for my birthday from a friend. Fabletics stated they would send a notice via email to me with my gift card information. I never received the information My friend had to call them to see how I will obtain my gift. After obtaining my information, I then proceeded to register with the web site. I did not want to become a VIP member. I found the items were extremely expensive. I just wanted to get my gift and be done with this site. However, after putting my information in the system, I still could not check out w/o giving my credit card information. I called customer service and they said there was nothing they could do for me, unless I give my credit card info. Very disappointed with company.

Date of experience: January 5, 2022
Jennifer M. Fabletics Rep
over a year old

Hello Michelle,

All feedback is important to us, so we appreciate the time you took to tell us about your experience upon trying to purchase online using your gift card. We've sent you a request on www.sitejabber.com asking for your account information in order for us to pull up your account and assist you further. Kindly check your email notification from www.sitejabber.com or log on to the website to respond to the request and we'll be happy to assist you.

Best,
Ivy

Illinois
1 review
0 helpful votes
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I have been really disappointed with the quality of the clothing. Most things that I have received, especially the pants have gotten holes in them and the threading is coming undone. I expect this from target clothes, but not from clothes that cost $30-50 per item.

Date of experience: June 1, 2022
Jennifer M. Fabletics Rep
over a year old

Hi Katie,

We value our members, and your feedback about your shopping experience is so helpful for us to hear. One of our Member Services team will get in touch with you right away.

Best,
Tina

California
2 reviews
9 helpful votes
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They hook you with the "two pairs of pants for $20!" special, but it becomes a hassle. You've got to be diligent about skipping months if you don't want or need a new outfit each month. I personally just had a headache interaction with them; my return item was stolen out of my mailbox (yeah yeah, my fault for sticking it in there, only me to blame really), but the item I was exchanging it for was on hold for me. The item is now out of stock and they couldn't sell the item to me at regular VIP price, even though they were holding it for me. So I finally said, "$#*! it" and cancelled the membership.

Date of experience: October 29, 2019
Cole N. Fabletics Rep
over a year old

Hello Jerica,

All feedback is important to us, so we appreciate the time you took to tell us about your experience. We strive to provide excellent member service, so a representative from our Member Services Team will be contacting you within 48 hours to resolve your issue.

Best,
Ivy