Fabletics is an innovative, high-quality athletic wear & accessories line co-founded by Kate Hudson that looks great & fits your budget.
Fabletics has a rating of 3.2 stars from 12,743 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Fabletics most frequently mention great quality, vip member and long time. Fabletics ranks 2nd among Sportswear sites.
The clothes feel of good quality and fit well in terms of sizing.
My favorite piece is still the oasis bra as it offers good support and also is very flattering.
I just wanted two pair of shorts, what I got was a membership that will continue to take my money until canceled. The shorts did get delivered but I payed more than I ever wanted to because I didn't cancel my membership before the company took more money from me. In my opinion it's a scam and I will tell others to just buy somewhere else to avoid the hassle of having to unsubscribe. Wish I could get the money back that never purchased any clothes with.
Listen, I'd pay $40 outright for the only pant. I still don't understand the reason for the membership and I think it's the dumbest thing to have fo pay a club fee to buy clothing. Especially when the clothing is just alright and unremarkable. Also, please use a better zipper vendor, they always get stuck.
Hello Walter,
Thank you for taking the time to provide us with your thoughts on the VIP Membership. We are continuously striving to satisfy our member’s needs as much as possible. Our Member Services Team will get in touch with you right away. Thanks!
Best,
Renz
I like to take the time to review when I really feel a company is providing great products and service. I am a mom of three and I love to work out... But I don't always want to look like I am in work out gear and there is so much to choose from to accomplish this. The price point is amazing as well. Thank you Fabletics!
Hello Shannon,
We're glad you enjoy our unique styles! We promise to continue manufacturing more beautiful products with good quality at a very affordable price just for you! We appreciate the time you spent sharing your experience!
Best,
Zeth
I love how easy it is to return items that do not fit. I have greatly enjoyed the items I have received. It would be nice if there were more maternity options. What really bugs me is the way the member credit is applied after the 5th of every month if you forget to skip. I wish there was a different system or you were at least given more time to skip, like to the 15th.
Hello Andy,
Thank you for writing a review! We are sorry to hear that you are not pleased with our selection and skip-the-month feature. We always strive to improve our services and feedback like this from members is very much appreciated. Our Member Services team will email you within 24-48 hours.
Best,
Chad
I really love Fabletic's clothes, they are high quality and fit really well and function very well (I'm a tennis player and an athelete) during sports. However the prints and colors are sometimes quite loud and just not appealing to wear (e.g. Cheetah red print). The membership program is starting to become not affordable - I think they raised prices again, and I have accidentally missed skipping several months, leaving a bank of credits that I need to spend and pain in my wallet.
Hello Alice,
We appreciate the feedback you shared regarding the styles of our products and the VIP program. Our Member Services Team will be contacting you right away to further help you.
Best,
Lia
I signed up for the membership looking at all of the perks and being content with all of the money I would save. I had no idea that every month it was charging me $50! I've gone through the website and tried to look for a billing history online for all of the money I had lost but couldn't find anything other than my actual purchase. The only way I could see what it was actually charging me was to look at the charges made on my card through the bank. And I can't even cancel the membership online, they only leave a number that does not help at all. The membership program is a scam and takes money without your authority, do not sign up for it!
Hello Hannah,
At Fabletics, we pride ourselves on giving 100% every day to ensure that our members' needs are being met. I know that we have let you down, and for that, we are very sorry. A representative from our Member Services Team will email you shortly to assist you.
Best,
Ivy
I ordered several tops, and the fit was not consistent even though they are all the same size. Some are snug while others are gaping. I read the reviews to try to be able to make educated guesses in how they'd fit, and overall I am happy enough. But I'm just not 5 star wowed.
Hello Rebekah,
Thank you for sharing your experience with us. Your feedback will help us know what we can do better. We value your opinion and see it as an opportunity to learn and improve. We hope you'll have more fabulous experiences with us in the future!
Best,
Ivy
I am 6'5" and roughly 250lbs with a 36" waist and athletic build. I ordered the XL One and Fundamental shorts. The One shorts were so small, they'd only fit someone who has no rear end at all. The shorts either need to be halfway down my a** or halfway up my a**, both are no good. The Fundamental shorts fit alright through the leg, but sag significantly at the waist with no option for tightening. Terrible.
Hello Daniel,
Thank you for writing a review! Your feedback about our workout clothes is important to us, and we would like to address your concern. We work hard to provide the best possible service to our dear members. We have sent you a request on www.sitejabber.com asking for your account information so that we can open your account and help you further. Please check your email notification at www.sitejabber.com or log in to the website to respond to the request and we will be happy to assist you.
Best,
Renz
This was a preorder that was shipped once it was available to an old address. They never verified my shipping address and my communication with them was basically to try to stop the shipper myself and/or give me a 10% credit on my next order. So now I am out the money and no merchandise.
Hello Deobrah,
Thank you for writing a review! We are sorry to hear if you still haven't received your order. For further assistance, our Member Services team will be contacting you within 48 hours.
Best,
Nelle
STAY AWAY! They are using Kate Hudson who I adore to sell horrible crappy products. And, the worst part is you have to pay a restocking fee is you want to return. Why bother when you can buy quality products and not deal with additional fees if you have to return. Bras have no support and pants are just plain UGLY. Stay away!
I went to visit my brother and sister in law for Thanksgiving in Dallas. We went shopping on Black Friday and there was a Fabletics store. I purchased some work out clothes. When i looked at my emails later that evening, i saw i had one from Fabletics and it said i had a $24 credit that i had earned by shopping with them earlier that day. I went on line and bought a few more items. Then several months later they started taking $49.95 out of my debit account! This has happened two months in a row forcing me to cancel my debit card and get a new one! I called my bank and they investigated and then told me somehow i had agreed to Fabletics taking out money from my account every month! I never agreed and i never signed anything. I will NEVER do business with this company again!
Hello Kellee,
We apologize for what sounds like a very frustrating experience! We’ll get in touch with you within 24-48 hours and get this resolved as soon as possible.
Best,
Sherry
I attempted to use their 2 for $24 deal but couldn't even check out because the site told me my cart was either empty or invalid. Now the site has my card number and I think they signed me up for VIP even though I wasn't able to order anything. I don't trust this site and will call to cancel/delete my account as soon as possible. Not worth the hassle and the potential overcharging that I've seen other people complain about. I should have never even made an account with this site, but was drawn in by the good initial deal. Never again!
Hello Elena,
We are so sorry that this happened. We’ll be sending you a private message now, so we can get this resolved as soon as possible. Thanks!
Best,
Ivy
I've been subscribing to Fabletics since its inception almost a decade ago. The quality of the product has evolved into its own powerhouse brand that is a top contender in the market. The fabrics, the style, the inclusivity, and the values of the company are second to none. My loyalty to this brand as a consumer will never waver. Keep it up!
Hello Alexandra,
We're glad you enjoy our unique styles! We promise to continue manufacturing more beautiful products with good quality just for you! Thank you for sharing your wonderful experience with us!
Best,
Zeth
Do not buy from Fabletics. They charge your card $49 every month automiatcally. You only have the first 5 days of the month to skip the month. Most of their membership items are non refundable. On so many levels they have the worst customer service. I also think their workout clothes are very uncomfortable. I forgot to go on website to have the month skipped, called customer service for a refund and they denied it.
Hello Elisa,
We are very sorry to hear that you dislike our VIP membership. We are continuously striving to satisfy our member’s needs as much as possible so we will be contacting you within 24-48 hours for further assistance.
Best,
Sherry
Everytime I try and place an order it takes me several days and many attempts to purchase anything. Lots of items are always out of stock. I've been trying to place a new order recently and unable to due to the system not allowing me to.
Hell Christine,
We value all reviews, so we appreciate you taking the time to tell us about your experience with our website and selections. Right now, we'll send you a private message. Thanks!
Best,
Clark
I have purchased several leggings from fabletics and they have all been comfortable and exactly as described. These ones are not stretchy or soft and are loose at the waist compared to the rest of the legging. The quality of material is also not as good.
Hi Christine,
Thank you for sharing your feedback about the item that you purchased, it will help us improve our operations and services. A representative from our Member Services Team will be contacting you immediately.
Best,
Kim
I received a gift card for my birthday from a friend. Fabletics stated they would send a notice via email to me with my gift card information. I never received the information My friend had to call them to see how I will obtain my gift. After obtaining my information, I then proceeded to register with the web site. I did not want to become a VIP member. I found the items were extremely expensive. I just wanted to get my gift and be done with this site. However, after putting my information in the system, I still could not check out w/o giving my credit card information. I called customer service and they said there was nothing they could do for me, unless I give my credit card info. Very disappointed with company.
Hello Michelle,
All feedback is important to us, so we appreciate the time you took to tell us about your experience upon trying to purchase online using your gift card. We've sent you a request on www.sitejabber.com asking for your account information in order for us to pull up your account and assist you further. Kindly check your email notification from www.sitejabber.com or log on to the website to respond to the request and we'll be happy to assist you.
Best,
Ivy
I have been really disappointed with the quality of the clothing. Most things that I have received, especially the pants have gotten holes in them and the threading is coming undone. I expect this from target clothes, but not from clothes that cost $30-50 per item.
Hi Katie,
We value our members, and your feedback about your shopping experience is so helpful for us to hear. One of our Member Services team will get in touch with you right away.
Best,
Tina
They hook you with the "two pairs of pants for $20!" special, but it becomes a hassle. You've got to be diligent about skipping months if you don't want or need a new outfit each month. I personally just had a headache interaction with them; my return item was stolen out of my mailbox (yeah yeah, my fault for sticking it in there, only me to blame really), but the item I was exchanging it for was on hold for me. The item is now out of stock and they couldn't sell the item to me at regular VIP price, even though they were holding it for me. So I finally said, "$#*! it" and cancelled the membership.
Hello Jerica,
All feedback is important to us, so we appreciate the time you took to tell us about your experience. We strive to provide excellent member service, so a representative from our Member Services Team will be contacting you within 48 hours to resolve your issue.
Best,
Ivy
Answer: I did read the fine print, as stated, which you find out when you are about to place your order. Those few who LOVE Fab would have you believe, that we are dolts and can't figure out this "club" has you by the short hairs once you order 1 outfit... the hook is set. So if you wanna hassle with the $49.95 charge that you may or not remember to decline each month, see the charges on your card, only to find you have "store credit" instead of the charges removed... then by all means, place your order. As far as the 16% "like" rate at the top, THAT in itself should let you know, steer clear. It took me MANY attempts just to stop their emails from coming to me... finally!
Answer: Hi Heidi I really would cancel as soon as possible because if you don't you will be charged whether you buy anything or not. Do it now because if not before 5th, you will be charged. You have to do this every month it's really not worth the hassle, I would buy from the high street at least you know where you stand. Also, I am assuming Myka works for the company! There are very few positive comments about this company I would steer well clear.
Answer: I rang my bank and told them to stop any future payments leaving my account. When I finally got through to fabletics, I had the worst most arrogant a***hole in customer services so I wouldn't bother wasting your breath
Answer: When I cancelled, I made sure that I used up every dime of credit because I was pretty sure that this shady company would take the credit I was owed. Someone should start a class action suit against them. They just do whatever they want...
Answer: The best thing to do is to use your credit and buy something in the amount you were charged and then call to cancel your membership. You can try to get them to reverse the charges but chances are you won't get it back. Don't cancel until you use the money you already paid though!
Answer: All the good reviews on this site most likely come from employees, you could ask them.
Answer: Unfortunately this company is corrupt. You'll have to call relentlessly until they answer. I cancelled over the phone successfully. Leave a post with your negative experience getting a hold of someone to cancel.
Answer: I bombarded them on twitter and Facebook. They got back to me quick!
Answer: No you are not. Cancel it asap and then you won't get charged the monthly subscription charge. Best to call them and cancel it over the phone, and then send an email stating that you called and that they promised to cancel the account just as back up.
Answer: I think you should be okay! Canceling it is easy but I really doubt they'll send you a bill! I used it for a while and had no problems until this one but they were so beyond rude :( unless they have your billing information they can't just charge you!
Hello Jonathan,
Thank you for sharing your experience of ordering online and canceling your VIP account. We value your opinion, and we would like to make things right. Our Member Services Team will email you shortly to assist you.
Best,
Mary