business logo of Fabletics

Fabletics

fabletics.com
active, casual, lounge men, womenAge 19-25, 26-45
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About the Business

Fabletics is an innovative, high-quality athletic wear & accessories line co-founded by Kate Hudson that looks great & fits your budget.


fabletics.com
+1 844-322-5384
USA
Fabletics is part of TechStyle, Inc
Founded in 2013
Clothing item from FableticsFashion apparel by FableticsMerchandise from Fabletics clothing lineFabletics fashion product

Business Highlights

General

Parent Company: TechStyle, Inc
Year Founded: 2013
Target Gender: men, women

Shipping

Shipping Cost: $5.95
Free Shipping: sometimes
Free Shipping Detail: for orders above $49.95

Returns

Return Policy: free
Return Instructions: items must be new, unused condition with original packaging
Restocking Fees: no

Sustainability

Sustainability Score: Not Good Enough
Recycling Program: no
Responsible Materials: recycled

Product

Style: active, casual, lounge
Body Fit: regular, plus size
Available Sizes: Men's (2XS, XS, S, M, L, XL, XXL, 1X, 2X, 3X, 4X), Women's (2XS, XS, S, M, L, XL, XXL, 1X, 2X, 3X, 4X)

Customer Service

Support Channels: phone, facebook, chat
Support Phone: +1 844-322-5384

Payment Options

Payment Methods: card payments, PayPal

Membership Programs

Rewards Program: Active Junky, Rakuten, Swagbucks

How would you rate Fabletics?
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Reviews Summary

Fabletics has a rating of 3.2 stars from 12,743 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Fabletics most frequently mention great quality, vip member and long time. Fabletics ranks 2nd among Sportswear sites.

service
866
value
873
shipping
851
returns
612
quality
833
This company does not typically respond to reviews
Texas
1 review
0 helpful votes
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Great products!
February 1, 2023

I almost always find items that fit my body with Fabletics and the red puffy coat this past month was no exception. It fits great and I get a ton of compliments on it. I wasn't expecting it to be so warm and cozy too so that is a plus.

Date of experience: February 1, 2023
Jennifer M. Fabletics Rep
over a year old

Hello Angela,

We appreciate you taking the time to compliment our products. Rest assured that we will keep offering individuals like you distinctive and fresh looks. We hope that working with us will always be enjoyable for you. Enjoy your day!

Best,
Lia

Connecticut
1 review
6 helpful votes
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I have $400 in "member credits" that never work for the items I want. They're not store credits although I've paid them $400 in the last year (by accidentally not skipping months like an idiot because I forget some months). Yet every time I reach out to their customer service they tell me not to cancel until I've used all my credits. They refuse to help you skip the month if you remember on the 6th and last month I reached out to their chat four times in one week and sent two emails through the contact us on their site. Nothing! The chats glitched and never connected although I used two different desk tops and the email was just like a basic page to submit your information and where to contact you. Nothing at all. Kate Hudson makes it look so fabulous but it's bullsh*t. Don't waste your time or money!

Date of experience: March 3, 2017
Ohio
1 review
0 helpful votes
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Bought 7 of them
March 3, 2020

Amazing panties! Don't roll up if they are right size and they are incredibly comfortable. I have 7 for seven days of the week they are great under work outfits because they don't show lines. Not a great fan of the thong style tho.

Date of experience: March 1, 2020
Cole N. Fabletics Rep
over a year old

Hello Bhavana,

Awesome! We're so happy to hear that you're satisfied with the quality of our products and services! We always want to create unique designs, new styles, and high-quality products for our valued members like you!

Best,
Nelle

Australia
1 review
0 helpful votes
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International returns
May 23, 2022

I recently purchased some items. I live in Australia. It was very difficult to return the items from Australia. I initiated a return so many times but would never get the required courier documents. A very unsatisfactory process. I will be cancelling my membership.

Date of experience: May 23, 2022
Jennifer M. Fabletics Rep
over a year old

Hello Kate,

All feedback is important to us, so we appreciate the time you took to tell us about your experience. We're sad to know that you have encountered difficulties in returning an item and you want to cancel your VIP membership. We’ll be sending you a private message right now. Thanks!

Best,
Clark

Canada
2 reviews
3 helpful votes
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Don't do it!
February 2, 2023

Was sent a very small pair of pants that didn't fit anyone in the house. Asked for refund. They refused unless I sent the misery item back. They promised to send a pre paid container. They never did. You can't send an email from Canada and their customer service person was no help refused to unsubscribe me. I have been asking to get off this roller coaster for over a year and they just keep taking money from my account. DO NOT BUY FROM ANY FAB COMPANY!

Date of experience: February 2, 2023
Jennifer M. Fabletics Rep
over a year old

Hello Amber,

Thank you for writing a review! We value your feedback on the product you received and would like to address your concern. Our Member Services Team will get in touch with you right away.

Best,
Renz

California
1 review
0 helpful votes
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Fabletics - my experience since 2014
June 2, 2022

I have been a member of Fabletics since 2014 and absolutely love the product. I work out 5 days a week and the workout wear lasts. It also looks great when just out and about. The pricing is reasonable the the styles are trendsetting.

Date of experience: June 2, 2022
Jennifer M. Fabletics Rep
over a year old

Hello Leslie,

Thank you for taking the time to share your awesome shopping experience with others! We’re glad you’re enjoying your purchase! We always strive to provide our valued members with the best quality and affordable products. Come back and check us out soon. Cheers!

Best regards,
Chad

California
1 review
0 helpful votes
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Love the products and service
January 10, 2022

I have loved every item that I have purchased from Fabletics. The feature to be able to skip a month of service and not be charged is a nice way to ensure you're only paying for the amount of products that you'll actually use.

Date of experience: January 10, 2022
Jennifer M. Fabletics Rep
over a year old

Hello Emilee,

Thank you for your inspiring review and for sharing this with others. It feels good that our members appreciate the effort that we put into making sure we provide the best products and services!

Best Regards,
Clark

Virginia
1 review
0 helpful votes
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Awesome deals! Amazing feels!
June 14, 2024

My items arrived fast and well packaged. Everything fits perfectly and I couldn't be happier with all of my new leggings, sport bras and swim suits! Most comfortable I have ever been!

Date of experience: June 4, 2024
Florida
1 review
0 helpful votes
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Great workout clothes!
October 1, 2020

Comfortable and fit very well. Shipping is the only problem. Sometimes I've received rather quickly, others, many weeks.
Also being VIP when I bank my $50 and don't want to use it this month, I go to use it the following and I can't use it on sale items. That's ridiculous since $50 is $50.

Date of experience: October 1, 2020
Cole N. Fabletics Rep
over a year old

Hello Erica,

Thank you that you are satisfied with our products! We are continuously striving to satisfy our member’s needs as much as possible, especially with our VIP membership. We will contact you within 48 hours for further assistance.

Best,
Nelle

California
1 review
0 helpful votes
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Online sales not matching in store sales
September 1, 2021

I have been skipping my monthly charge ever since I went into the actual store to get some shirts and saw there aren't any sales in store for members, only for NEW members. I don't see the benefit of a MEMBERSHIP if the only "perk" is getting an outfit for the monthly fee and it has to be something pre-selected for me. I do plan to cancel my membership, rather than just skip every month now, I need to figure out how to do that because that option isn't clear on the website. This is a 2/5 stars. I don't know why the survey changed it to 5 stars. Lol!

Date of experience: September 1, 2021
Jennifer M. Fabletics Rep
over a year old

Hello Better,

Thank you for sharing your feedback regarding our pricing and our products. Our Member Services team will get in touch with you within 48 for further assistance.

Best,
Nelle

California
1 review
2 helpful votes
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Easy Peasy
June 30, 2018

Sorry, not going to pay $50 per month for exercise clothes. BUT yes, I will take advantage of your 2 for $24 leggings deal. The pants are awesome. I absolutely love them.

Just do this: get the 2 for $24, and then do the following:
1. Wait until your order ships, and then chat with customer service and say you want to cancel your membership. They'll offer you bonus things that are pointless and you don't want anyway, but just keep saying you want to cancel. EASY! And you still get the cheap pants.
2. If you place your order at the end of the month, go online between the 1-5th of the month and skip your next shipment. Then as soon as your pants ship, follow step 1.

The pants are hella flattering and comfortable. I love them! And I'm not suckered into buying $600 worth of exercise clothes per year.

Date of experience: June 30, 2018
Ivy T. Fabletics Rep
over a year old

Hello Jennica,

All feedback is important to us, so we appreciate the time you took to tell us about your experience. We strive to provide excellent member service, so a representative from our member service team will be contacting you within 48 hours to resolve your issue.

Best,
Ivy

New Jersey
1 review
0 helpful votes
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Experience Review
November 1, 2022

I enjoy my Fabletics leggings and I'd like to purchase more but my size and color are rarely in stock. For this reason I don't see a value in continuing my membership. If I cannot buy the products I want/need when I need them I am forced to shop elsewhere.

Date of experience: November 1, 2022
Jennifer M. Fabletics Rep
over a year old

Hello Sarah,

Thanks for sending your review! We would like to discuss further the availability of our products in the styles/sizes you like. Our Member Services team will email you right away to assist you with your membership concerns.

Best,
Zeth

Canada
1 review
0 helpful votes
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Nothing to complain about!
November 1, 2022

Fabletics has made buying athletic wear a breeze! The quality of the leggings, sweatpants, and sports bras that I have purchased have all be exceptional. I have had a few pairs for well over a year now, and they still hold their shape and looks great.
The return policy gives a break to the worry of 'what if it doesn't fit?' and luckily I haven't had to return anything.
The options in colours, prints, lengths, thickness, compression, waistbands, and more, makes shopping fun!
Thank you Fabletics for making this athlete enjoy shopping again!

Date of experience: November 1, 2022
Jennifer M. Fabletics Rep
over a year old

Hello Michelle,

Thanks for the great review! We are delighted that you enjoyed our products! We will make sure to continuously create products that suit the needs of our valued members like you! Have a great day!  

Best,
Renz

Ohio
1 review
3 helpful votes
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What a scam!
March 16, 2019

Somehow my daughter (who is a minor) got enrolled in their VIP plan with no idea she had done it and then I got enrolled just by Christmas shopping online and "taking advantage" of their offer which I thought was just a regular sale offer! This is crazy and not sure how they are still in business! I will never shop here again. Customer service refunded all my money but not until after several go arounds of how it's nonrefundable! We never "used" the VIP plan and still shocked that this deceptive practice is legal!

Date of experience: March 14, 2019
Ivy T. Fabletics Rep
over a year old

Hello J L,

We are so sorry that this happened. We’ll be sending you a private message now, so we can get this resolved as soon as possible. Thanks!

Best,
Ivy

Texas
1 review
0 helpful votes
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Great sale prices, but removed member benefits
December 4, 2020

I've been a member of Fabletics for almost a year now and, while I love their products, I was dismayed to find out that I couldn't use my member credit while shopping the most current sale. This doesn't make sense to me. It's the same as paying--they've already taken my money--but they won't apply it to the current sale items. It was a huge dissatisfier and discourages me from storing up member credits in the future. From now on, I'll skip every month and just pay when I see something I like. Never again will I let them take my money if I can't use it on what I want.

Date of experience: December 4, 2020
Cole N. Fabletics Rep
over a year old

Hello Courtney,

Thank you for sharing your feedback regarding our credit usage policies. We deeply value your business with us. We will contact you within 48 hours for further assistance.

Best,
Nelle

Nevada
1 review
0 helpful votes
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Annoyed
December 8, 2021

I have been a customer with Fabletics for probably five years or longer. Last year my account was hacked, and an order was placed and shipped back east somewhere. I live in Nevada and did not place this order. At the time, I had probably around a thousand points and four or five store credits. Every time I called to try to get it situated, I was given a different reply on what I needed to do and I could barely understand the people on the other end as their English was extremely limited. It took me three months and hours on the phone. I had to close my old account and open a new one, but I lost all my points. Eventually, I was refunded my credits, but still lost all my points I had gained over the years and they said there was nothing they could do. More recently I placed an order that was out of stock and it said it would be in stock soon and ship. I currently have three store credits, and instead of using my store credits for the order, they charged my card on file.

Date of experience: December 8, 2021
Jennifer M. Fabletics Rep
over a year old

Hello Amber,

Thank you for sharing your overall experience with Fabletics! We deeply value your business with us and your feedback is important for us to hear. We will contact you within 48 hours for further assistance.

Best,
Nelle

Georgia
1 review
0 helpful votes
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FIRST PURCHASE THEN QUIT BEFORE $49 charge
February 1, 2022

So my advice is just to say thanks for the initial great deal (purchase in the first week of the month so you get items and return as needed before the next month) then cancel membership and enjoy w/e you got while the getting was good.
Story/explanation:
I got my clothes from them and they fit me, look amazing and the quality is great. I only joined b/c of the initial incentive to get 2/$24, I earned free shipping too.
Now the issue is after that initial purchase you don't get anymore great deals or bargains! They lore you in w/ a first purchase discount then everything goes up to the $50+ prices/item!
Also they don't allow you to purchase anything at the sale price unless you have a member credit ($50 charge from your account). Then once you do get the credit they won't offer you the sale price if you try to use the credit, so then if you say to charge w/o member credit then you have to pay out of pocket ON TOP OF THE MEMBER charge of $50.

Date of experience: February 1, 2022
Jennifer M. Fabletics Rep
over a year old

Hello Ross,

Thank you for writing a review! Your feedback about our introductory offer is important to us, and we would like to address your concern. Our member services team will get in touch with you right away. Thanks!

Best,
Renz

Georgia
1 review
0 helpful votes
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VIP not for me
December 1, 2022

Liked your stuff. But not cheap unless I become a vip for a fee? I do not by that many clothes to justify that. Just need some underwear. While I really like them, I cannot recommend your site, due to the VIP status that gets deals after paying a fee. Many other places with clothes that are good quality at a price where I do not have to pay for status. Thank you for you time!

Date of experience: December 1, 2022
Jennifer M. Fabletics Rep
over a year old

Hello Jason,

Thank you for taking the time to provide us with your thoughts on the VIP Membership. We are continuously striving to satisfy our customer's needs as much as possible. Our Member Services Team will get in touch with you right away.   

Best,
Renz

New Jersey
2 reviews
0 helpful votes
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Fabletics is amazing
January 5, 2023

I have been a very satisfied and loyal customer since just about the beginning. As a VIP I welcomed the specials and the attention to my orders and my account. The ONLY reason I've closed my account is because I'm moving to Portugal. I did, however, stock up for the trip! Thank you SO much!
Brenda H

Date of experience: January 5, 2023
Jennifer M. Fabletics Rep
over a year old

Hello Brenda,

Thanks a lot for your awesome review! Our members' satisfaction is our utmost priority and we appreciate your trust in Fabletics. We count ourselves lucky for members like you. Have a great day!

Best regards,
Chad

Arizona
1 review
0 helpful votes
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Satisfied customer!
January 23, 2022

Everything I have ever ordered has been of the upmost highest quality and I have never had a complaint. I'm learning over time, what cuts and styles fit me the best. I was able to order my 3 daughter-in-laws a couple of outfits each, as part of their Christmas, and they were just as thrilled as I was! Thank you!

Date of experience: January 23, 2022
Jennifer M. Fabletics Rep
over a year old

Hello Leanna,

We are happy to know that you love the quality of our products. We always want to create unique designs that serve the needs of you, your family, and your friends. Have a great day!

Best,
Renz