business logo of Fabletics

Fabletics

fabletics.com
active, casual, lounge men, womenAge 19-25, 26-45
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About the Business

Fabletics is an innovative, high-quality athletic wear & accessories line co-founded by Kate Hudson that looks great & fits your budget.


fabletics.com
+1 844-322-5384
USA
Fabletics is part of TechStyle, Inc
Founded in 2013
Clothing item from FableticsFashion apparel by FableticsMerchandise from Fabletics clothing lineFabletics fashion product

Business Highlights

General

Parent Company: TechStyle, Inc
Year Founded: 2013
Target Gender: men, women

Shipping

Shipping Cost: $5.95
Free Shipping: sometimes
Free Shipping Detail: for orders above $49.95

Returns

Return Policy: free
Return Instructions: items must be new, unused condition with original packaging
Restocking Fees: no

Sustainability

Sustainability Score: Not Good Enough
Recycling Program: no
Responsible Materials: recycled

Product

Style: active, casual, lounge
Body Fit: regular, plus size
Available Sizes: Men's (2XS, XS, S, M, L, XL, XXL, 1X, 2X, 3X, 4X), Women's (2XS, XS, S, M, L, XL, XXL, 1X, 2X, 3X, 4X)

Customer Service

Support Channels: phone, facebook, chat
Support Phone: +1 844-322-5384

Payment Options

Payment Methods: card payments, PayPal

Membership Programs

Rewards Program: Active Junky, Rakuten, Swagbucks

How would you rate Fabletics?
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Reviews Summary

Fabletics has a rating of 3.2 stars from 12,743 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Fabletics most frequently mention great quality, vip member and long time. Fabletics ranks 2nd among Sportswear sites.

service
866
value
873
shipping
851
returns
612
quality
833
This company does not typically respond to reviews
Texas
2 reviews
0 helpful votes
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Love, love, love
December 10, 2022

I love the quality of the materials these active wear pieces are mode of! They are flattering and fashionable, and comfortable. They stay in place once you put them on and no see-through, which is amazing!

Date of experience: December 10, 2022
Jennifer M. Fabletics Rep
over a year old

Hello Andrea,

We appreciate you taking the time to compliment our products. Rest assured that we will keep offering individuals like you distinctive and fresh looks. Enjoy your day!

Best,
Lia

Michigan
2 reviews
0 helpful votes
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Love Fabletics!
February 4, 2020

Everything I have purchased from fabletics has been perfect! Customer service is very accommodating and returns, if necessary, are super easy. The clothes are excellent quality. I have had no issues with anything I have purchased.

Date of experience: February 1, 2020
Cole N. Fabletics Rep
over a year old

Hello Kay,

Kind expressions of appreciation and are especially grateful for doing business with you. We here at Fabletics try our best to provide the best service and unique style, high-quality item at an affordable price!

XO,
Ivy

Arkansas
1 review
0 helpful votes
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Changed the scrub game!
June 12, 2024

I am happy that Fabletics created scrubs because I am comfortable in my work clothes and can be more efficient. Other scrubs would fade quickly and the thigh area would easily rip.

Date of experience: June 2, 2024
South Carolina
1 review
0 helpful votes
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Gonna Like
June 1, 2022

What can I say to purchase a pair of sneakers, for only S&P. I was a little skeptical, bec I've got ncreased my walking regimen, bec my feet were beginning to ache, and I needed another pair of walkers, to alternate. I partially, broke them in at the Park, on Memorial Day, not a lot of walking but enough to think…."not half bad". I'll really see on my next 2-3mi walk this week. The only feature, I'm not fond of is the tongue, it's flimsy, but that's not a huge problem. Just will take some getting use to it.

Date of experience: June 1, 2022
Jennifer M. Fabletics Rep
over a year old

Hello Tanya,

Thank you for your feedback on our product. We want to keep our good reputation for pleasing our members. Our Member Services Team is here to help you in any way they can. Someone is sending you an email right now.

Best,
Clark

Oklahoma
1 review
0 helpful votes
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Great Quality for a Price
June 4, 2022

Great site and great quality clothing, it takes a while for shipments to arrive. The only thing is you have to sign up as a member to order stuff a membership is like $60 a month or something and you get points for that $60 or so that you can put towards a future purchase. Great deals as well with membership, just didn't want to have to worry about forgetting to skip a month and getting charged.

Date of experience: June 4, 2022
Jennifer M. Fabletics Rep
over a year old

Hi Gabe,

Thank you for providing feedback about the VIP membership! We always welcome the opportunity to improve our products and services. A representative from our Member Services Team will be contacting you right away.

Best,
Kim

Colorado
1 review
0 helpful votes
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Love it
August 14, 2024

Love everything Fabletics! Everything is such high quality and they have great sales often.

Date of experience: August 4, 2024
Illinois
1 review
0 helpful votes
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Excellent service-no surprises!
August 14, 2024

Excellent Service- no surprises! Customer Service, the item itself and delivery - all top notch.

Date of experience: August 4, 2024
GB
1 review
5 helpful votes
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Cheeky
June 2, 2015

Its not a scam but they make you accept a credit refund instead of money. Also their number is a pay phone and they talk about so much irrelevant things to make you stay on the line longer so you have to pay more!

Date of experience: June 2, 2015
Arizona
1 review
0 helpful votes
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Pleasant experience and great clothes
August 22, 2023

Every time I've ordered with Fabletics I receive my order quickly and the items look and feel great. I had a few items that were the wrong size, and the exchange process was quick and easy. Fabletics is my go to for athletic wear.

Date of experience: August 22, 2023
Lia B. Fabletics Rep
over a year old

Hello Amber,

We appreciate you taking the time to compliment our products. Rest assured that we will keep offering individuals like you distinctive and fresh looks. We hope that working with us will always be enjoyable for you. Enjoy your day!

Best,
Lia

Utah
1 review
5 helpful votes
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The clothes are a little over priced. Some are great quality some are not. You just never know what you're going to get. What I'm most disappointed by is their new rewards program. You used to be able to get a free outfit at 1000 points. I was so close to 1000 points and they changed their program! Now there is no way to get an outfit with 1000 points! If you're lucky you might be able to get a top and a headband.

Date of experience: July 2, 2015
GB
1 review
0 helpful votes
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I ordered 2 pairs of leggings costing £22 originally £40-60. My friend ordered 4 and my mother 2 pairs. Great deal "as I thought". But if you don't click on "skip a month" your charged £49 for every month. My mother was charged £150 in 3 months. If she hadn't of checked the payments would of continued. We contacted fabletics and because my mum couldn't remember her email address she registered with they couldn't refund the money. I gave them her home address but they had NO records of this address! Ridiculous! My mum had to cancel her credit card to stop these payments. We are now contacting trading standards.

Date of experience: May 25, 2021
Cole N. Fabletics Rep
over a year old

Hello Angela,

Thank you for writing a review regarding how the VIP Membership works! We’ve sent you a request on www.sitejabber.com asking for your account information in order for us to pull up your account and assist you further. Kindly check your email notification from www.sitejabber.com or log on to the website to respond to the request and we'll be happy to assist you.

Best,
Nelle

Florida
1 review
0 helpful votes
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Great experience
August 1, 2022

I am a normal visitor to the Disney Springs shop as I am a cast member there so it's easy for me to pop in to see what's new or on sale for my VIP membership. The staff are all so sweet and always remember my face-even the manager knows who I am and she's so sweet! I love chatting with the girls there as they are so helpful and when I try clothes on they always hype me up which is so fun and sweet! They always know I'm shopping for my boyfriend too so they always tell me what's new for the men's area. Love shopping at that store!

Date of experience: August 1, 2022
Jennifer M. Fabletics Rep
over a year old

Hi Ashley,

Thank you for your amazing feedback about your shopping experience and the products that you purchase! It was really a pleasure doing business with you. We hope you will always have a great experience with us in the future. Have a wonderful day!

Best,
Kim

Ohio
1 review
0 helpful votes
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FABtastic
August 1, 2022

I have always had a great and easy experiences wether it's shooing at my local store or online. This is my go to store for all my clothing they have everything I want or need for my everyday wear! Keep doing what your doing.

Date of experience: August 1, 2022
Jennifer M. Fabletics Rep
over a year old

Hello Alexandra,

Thank you for taking the time to share your awesome shopping experience with others! We’re glad you’re enjoying your purchase! We always strive to provide our valued members with the best styles and quality. Come back and check us out soon. Have a great day!

Best regards,
Chad

Florida
1 review
0 helpful votes
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Impressive
November 1, 2022

Super comfortable, looks dressy, great purchase. I recommend for the people who like to be comfortable but look good at the same time. I would love for them to be more tight on the button of the leg, but nothing you can fix…

Date of experience: November 1, 2022
Jennifer M. Fabletics Rep
over a year old

Hello Dennis,

Thank you very much for spreading the good news about Fabletics! We really work hard to provide the best service and products that we can. This is such a great inspiration for us!

Best,
Renz

New York
1 review
0 helpful votes
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Dissatisfied with my subscritpion
December 15, 2022

After trying multiple products, I find that they don't live up to their descriptions, they are made well, and I will be cancelling my subscription unfortunately. I had really high hopes for Lizzo's line. The delivery has been quick and ordering has been easy though, just the products are disappointing.

Date of experience: December 15, 2022
Jennifer M. Fabletics Rep
over a year old

Hello Gina,

Thank you for writing a review! We value your feedback on the product you received and would like to address your concern. Our Member Services Team will get in touch with you right away.

Best,
Renz

Minnesota
1 review
0 helpful votes
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Scam
December 1, 2022

The whole membership is a scam. The pricing is also so confusing. The credits are worth 80 dollars but nothing is 80 dollars. There's no need in the world for such a membership with such a limited inventory. Just sell it for a regular price and stop the membership. The last thing we need is somebody asking you to be a member of an athletic store that has 3 items to sell.

Date of experience: December 1, 2022
Jennifer M. Fabletics Rep
over a year old

Hello Daniel,

Thank you for taking the time to provide us with your thoughts on the VIP Membership. We are continuously striving to satisfy our customer's needs as much as possible. Our Member Services Team will get in touch with you right away.   

Best,
Renz

North Carolina
1 review
0 helpful votes
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Best Leggings Ever
September 15, 2024

They are so soft and comfy and I'm just a little obsessed with them!

Date of experience: September 5, 2024
Nevada
1 review
4 helpful votes
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Do not use ever!
May 23, 2019

Somehow ended up getting double charged every month, only to find they somehow had a duplicate account for me with an invalid email. All customer service would do was give me access to the duplicate account, they wouldn't combine accounts or find another way to get me my money back.

Date of experience: May 19, 2019
Ivy T. Fabletics Rep
over a year old

Hello Kelsey,

We’re sorry to hear about your recent experience with_____! We value your feedback and the chance to resolve any issues that our members may have. A representative from our Member Services Team will be contacting you within 48 hours to further assist you.

Best,
Ivy

Wisconsin
1 review
5 helpful votes
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They require you to "skip" each month between the 1st and the 5th or they charge your account $49.99. They don't send you anything, just charge you. They say they will send an email reminder, but this doesn't always happen. In order to cancel the account you have to talk to a live representative who doesn't speak clear English, and I couldn't understand them! Then you have to fight for a refund for money they took without providing any product or service! It is unfortunate, because the quality of the products is good. The experience isn't worth it.

Date of experience: May 24, 2019
Ivy T. Fabletics Rep
over a year old

Hello Deb,

Thanks for taking the time to write a review. We always welcome feedback; it helps us know where to improve! In the meantime, we’d like to help resolve any problems/concerns you had. A representative from our Member Services Team will email you shortly to help you out.

Best,
Ivy

Alabama
1 review
0 helpful votes
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Only kind of leggings I own.
February 1, 2023

I have come to aquire a vast supply of leggings through Fabletics, and I simply have no room to put anymore. I cannot justify paying almost $60 a month for clothes that wont fit in my closet. I love all of my items from the company and wear them often.

Date of experience: February 1, 2023
Jennifer M. Fabletics Rep
over a year old

Hello Gabby,

We’re so glad to know you're satisfied with our products! Your review means a lot to us! We’re very grateful for members like you and hope you stick with us for years to come!

Best,
Zeth