I did a lot of research before I placed my order because the reviews made me SO nervous! So I placed my first order and I had to sign up in order to be part of the Black Friday deal. I immediately called customer service and asked to be removed from the subscription, which they did offer me a coupon if I didn't cancel but I told them I was sure I wanted to cancel and they canceled for me without any hassle. I ended up getting 4 pairs of leggings for $50 which is a great deal as long as they are decent quality. The package arrived in about 3 days which was super fast. The pants I received seem really high quality which I was really surprised about. They fit well, though they are kinda tight around the tummy they make my butt look good also! Overall I'm pleased with the experience, just make sure you understand the subscription that you're automatically signed up for. You can cancel anytime for no fee, just call customer service.

I'm not going to say anything about their "reward program" (a total scam). But I did decide I wanted to get a bra from their website with a new line they have. So I ordered it at full price/expidited shipping. They sent the shipment to my mother in another state, even though I've never lived there or had anything shipped there when I was a member of the reward program. I should have taken the lesson a few years ago when I tried to work with their customer service department. Trying to get in touch with anyone there is a joke. You have to call to get anything done and their service is terrible.

Order online took almost a month. Items you didn't received and keep insisting that they have a picture that it was delivered but don't give you the copy. They insist to give you a store credits instead of a refund. BE AWARE!

I wasn't very excited about spending soo much leggings with Fabletics, but after Old Navy changed their material I was on the hunt for a good supportive legging to love.
After reading all of the reviews and doing research with which legging would fit my needs, I purchased the Define style. Everything is great, except the waistband. And to me the waistband is the most critical part because when going about daily activities and working out you don't want to constantly have to be pulling or adjusting your pants out in public! I thought maybe there would be a difference with the high waisted define legging but still ran into the the same issue.
I really wanted to love this brand. Out of 100, I would give them 75.

If you advertise items on sale, clearance prices - then charge me full price when I go to use my monthly subscription payment at check out... charging me triple the price advertised... I will not go back. Besides that - the quality can be found at Amazon for half the price you pay here... and it doesn't take 2+ weeks to receive it. I've tried this subscription 2x - both times I canceled after only a few months. OVER Priced and switch and bait.

I tried to send an invite to my sister to join Fabletics, the site said her email address was already in use. She has never signed up for Fabletics. I tried 3 of her email addresses, all would not send. I tried to review some of the clothes I've received. The review wont save because some of the required fields are not functioning properly and wont allow you to enter information. Over all I love my products but the site and app need some serious attention.

I have been trying to return 3 items since 4th of January. 10 collections have been booked now and Hermes have failed to appear at any of them. Customer services solution each time is just to book another collection! That is clearly not working, how many days do i have to waste sitting at home waiting for Hermes? Fabletics have had my money since December 12th and i want it back. Pathetic customer service and returns process, won't be buying from ever again. I have opened a chargeback with my card company, as it looks like that is the only way i'll get my refund.

I placed an order over 5 weeks ago and I have yet to receive the package or even get notified that it has shipped out yet. I have chatted with costumer service on week 2, week 3 and now on week 5 and they all tell me different things such as, an item being out of stock and they are waiting for it to come back in stock to ship my package. Each time I talk to someone they tell me my package should ship out the following week, but it hasn't. This is very frustrating and something like this should not take 5 plus weeks to ship. I am very dissatisfied with this company.