When I placed the order, it told me 5-15 days. I promptly closed the window and moved on in my life.
A week later I get an email telling me that my order has been delayed.
I call and no one can or will give me a rough timeline as to what kind of a delay I am looking at.
Later that same day I get an email saying that my package has magically shipped and will be to me by Friday.
Awesome.
Friday comes and goes without delivery.
I go back to that email and click to check the tracking.
It takes me to a page saying that tracking will become available when Fabletics gives them the items to be shipped.

At this point, I have received 3 different dates to expect my package, all within the 15 day expectation that was set at the outset, but because they felt the need to message me EVERY. SINGLE. DAY. With an ad or update, it feels like an eternity.

The introductory 2 for $24 was a bust. They didn't fit (so I returned the items), huge gap in the back of the capri pant, & the shorts were very short; also, neither item was as tight as I expected... they were both "compression," or@ least they were supposed to be. In the meantime, I can't seem to get a replacement. The 2 for $24 offer is no longer applicable, & everything that catches my eye is always "sold out." When I tried to take advantage of the "50% off Everything" Labor Day sale, it wouldn't give me %50 percent off in the "cart." It would apply the 50% off while the item was selected, & I was previewing the pictures & description... but once I placed it in the cart, %50 off $74 (retail), not %50 off the VIP price, which is what was displayed while previewing. At this rate, I'll just order some panties, call it a day & close this account. Shopping is supposed to be fun, this is too much work & game-playing.

I really enjoy my fabletics pieces and I've been a member for several years now. That said, I think the clothes without membership are overpriced, so I always have to log in to skip the month and it's pretty annoying to miss it, because then I have to spend that money that I wasn't planning on. I almost cancelled a few months ago, but then they offered to automatically skip the month for me for a while so I stayed. I am always tempted by new styles and discounted items. Half my wardrobe is fabletics! I just don't always have time to shop or skip.

I purchased a gift card for my girlfriend for her birthday. I got an email confirmation that it was purchased and the email for my girlfriend was correct as well however, we never received the gift card. We called several times trying to get the gift card or just the money put on her account but every person we talked to said they couldn't help us. They kept giving us different phone numbers to try and tell them out problems. It was an absolute mess and waste of time. I will never try to buy a gift card from them again. Absolutely awful.

After now reading these multiple reviews I realized how silly I have been to think a company would have good business practices! Me, like everyone here was duped into the VIP Membership unknowingly. Their automatic enrollment is not made clear at the time of purchase and the $50 charge came out of nowhere forcing my account into overdraft charges. I will never shop with this sleezy company again and I will do my best to report these practices to the Better Business Bureau.

Every time I try to add something, I get an error message that says "there was an issue." Also, the last time that I tried to buy something it didn't ship everything and still took my credits. Lame. I also can't seem to get in touch with anyone. What am I supposed to do?

It is extremely hard to even reach a representative. I have never had a response from Facebook messenger. The online chat has dropped me more times than not. I have also had multiple calls lost in the middle of the conversation. So when and if you are able to reach a representative there is not much they can do besides apologize and give you $10 off your next purchase. The $10 is never ready at check out, and I have to try to reach another representative again to have them apply it. If you have a rush shipment that is late they will not reimburse the shipping fee until your package arrives. Even though the representative is in agreement that the package is late and has yet to be delivered. Once you get your late package you have to try once again to reach a representative to finally be reimbursed for the shipping fee.

I apparently didn't read the fine print somewhere that they automatically sign you up for a membership every month. I called to cancel and was given the run around and had to repeatedly ask for a refund on the membership fee. After 3-4 or more times asking was eventually told I would be refunded because they wanted me to use the fee as a credit. I did not want to use it as a credit because I was not happy with the clothes. Not a very good experience considering I work in customer service myself.

Fabletics has always provided a great experience for me. The staff is always super friendly and treat me like I am one of their best friends. I honestly love going into the stores for that reason alone. And the clothes are super cute and a great price. I also love that they are always coming out with new styles so I am never bored with what they have. Their return policy is also great. I feel like if I end up not liking something I order online, I can always return it super easy.

I love Fabletics! No offense, but all of you people complaining about the monthly fee-you need to read what you are getting yourself into. It is a GREAT deal. I like these pants more than Lulu and I like how you can choose inseams. These pants really hold and support and do an AMAZING job. I got a top with a built in bra and don't even think I will need a sports bra with it, which let me tell you, has NEVER happened! I definitely recommend this line and signing up as a VIP. It's fun! :)

I love this site! Since the beginning of my get healthy journey, I have been a member of fabletics and I must say that I absolutely love them. The clothing is unique, prices unmatched, and shipping and customer service is superb. My favorite thing about this site is the ability to "skip a month" if you don't plan on spending extra this month or you just don't have. Definitely a 5 star match.