The products I have purchased have been excellent. However, the recent changes in customer service have made me cancel my membership. I received an email saying I had cancelled my membership - which I had not. When I replied, I got a response saying they no longer provide email support and I needed to call. When I called, I was told that because I challenged a charge on my credit card that I did not make, it was company policy to cancel my membership. That statement followed one that informed me I had made a call and cancelled the membership. When I challenged both statements, I did not get an explanation nor a response, other than they would send it to the back office and "listen to the tape from the earlier call". After thinking about it, I called back and decided to take them up on their cancellation mistake. There's no product they provide that I have to have to survive in life. In an age when retail business are struggling, they might want to engage in a reality check.

I went onto this website for the first time, and as with most websites, I was greeted with what was labelled as a Newsletter Subscription. As an interested, new, potential customer I decided to sign up and see what they had to offer.

The site then gave me the option to fill in a quiz and earn a percentage off my first purchase.

What it failed to state was that I was actually signing up for a VIP Membership and that from that point forward I would be charged a monthly rate.

Not at all happy. I understand this may have been written in the fine print but when I am asked if I would like to sign up for a Newsletter, I shouldn't have to be worried of underlying conditions like this.

I now have to go through a process of calling up to cancel, instead of just being able to do this online.

Was definitely interested in some of their products but based on my initial experience I will not be buying from this sight ever.

I love Fabletics however it is a little frustrating that most sets include a sports bra. I had a double mastectomy this year and when buying my new clothes to return to the gym it was a little disheartening to find few outfits that I could actually wear. I ended up buying separate pieces and then 2 outfits that I could keep one part and gift the other. I will still continue to buy your products because the quality it fantastic and I can always find something to help me feel strong and feminine.

One of the items I ordered came with all tags cut off and smelling very obviously of laundry detergent. Obviously it had been previously worn and returned. While I was able to exchange this item cost free I found it very upsetting that I was sent a previously worn and washed item that was presented as new. Not to mention it was upsetting that it was accepted back despite not meeting return restrictions. I feel like I should have been additionally compensated for being essentially lied to about the product I was receiving.

I mostly LOVE fabletics! I love the legging with pockets the most. They are comfortable and durable and don't stretch out. The only problems that I've had is that some of the seams have come apart which really sucks after you have paid all that money, especially to be a VIP member. Also there have been a few times they have ripped easily when snagged on something, but I do realize this is more my fault. Also I would love it they had more styles in black. I have really loved being a costumer, but just not sure that I can continue being a VIP member.

Been a member for many many years. Maybe from the beginning. Initially I loved Fabletics, the quality of the clothing is next level, I still wear original pieces to workout in and they still hold great. I just feel I miss out on a lot of VIP perks living in Australia. I've stuck it out with my membership thinking you'd realise or open a store in Australia being the company has expanding quite a lot since the beginning. But the first time I'm thinking of canceling my membership as the monthly membership fee has now gone up

My prior experiences with Fabletics has been great. Ordering has been simple and the products I have ordered and received in the past have all been as shown and the fit as expected. However, of my recent order of three full outfits, I have only received one pair of leggings. The remaining sports bra of this outfit as well as the two other full outfits have yet to be shipped or received. All tracking information still reflects "Ready to Go" as of today's date (5/27/2022). As these were outfits I intended to utilize for classes and a current trip I am disappointed that after several weeks there has been no update and no contact regarding the remaining five pieces of my order.

EXTREMELY deceptive! You think that they are offering you a 'introductory' offer to try their clothing. Little do you know that you are actually signing up for a membership. I got my initial purchase and thought that the quality was so-so. I would NEVER pay their regular prices. Later, I was charged $49.95 for my alleged VIP Membership fee when I didn't make my monthly required purchase. Their email communications, etc. don't clearly explain that little detail. VERY UNHAPPY with this deceptive business! NEVER use this company!