business logo of Fabletics

Fabletics

fabletics.com
active, casual, lounge men, womenAge 19-25, 26-45
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About the Business

Fabletics is an innovative, high-quality athletic wear & accessories line co-founded by Kate Hudson that looks great & fits your budget.


fabletics.com
+1 844-322-5384
USA
Fabletics is part of TechStyle, Inc
Founded in 2013
Clothing item from FableticsFashion apparel by FableticsMerchandise from Fabletics clothing lineFabletics fashion product

Business Highlights

General

Parent Company: TechStyle, Inc
Year Founded: 2013
Target Gender: men, women

Shipping

Shipping Cost: $5.95
Free Shipping: sometimes
Free Shipping Detail: for orders above $49.95

Returns

Return Policy: free
Return Instructions: items must be new, unused condition with original packaging
Restocking Fees: no

Sustainability

Sustainability Score: Not Good Enough
Recycling Program: no
Responsible Materials: recycled

Product

Style: active, casual, lounge
Body Fit: regular, plus size
Available Sizes: Men's (2XS, XS, S, M, L, XL, XXL, 1X, 2X, 3X, 4X), Women's (2XS, XS, S, M, L, XL, XXL, 1X, 2X, 3X, 4X)

Customer Service

Support Channels: phone, facebook, chat
Support Phone: +1 844-322-5384

Payment Options

Payment Methods: card payments, PayPal

Membership Programs

Rewards Program: Active Junky, Rakuten, Swagbucks

How would you rate Fabletics?
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Reviews Summary

Fabletics has a rating of 3.2 stars from 12,743 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Fabletics most frequently mention great quality, vip member and long time. Fabletics ranks 2nd among Sportswear sites.

service
866
value
873
shipping
851
returns
612
quality
833
This company does not typically respond to reviews
Canada
1 review
3 helpful votes
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Seriously?!
April 13, 2015

Ok, I admit, I didn't read the fine print close enough. Shame on me.
However... the order I first place I NEVER received and no one could ever tell me if it was shipped and how they shipped it, seriously? I doubt that! Then I called in to cancel everything and like so many people the first time I tried to call in to cancel (because of course that's the only way you can do it!) they hung up on me. Call back and again... really? You're going to waste not only my time but also my money. I don't think so. I can't comment on the clothing, cuz God knows where they sent it to, if they ever did!
Kate Hudson... I would be embarrassed to have my name associated to such tactics.

Date of experience: April 13, 2015
Illinois
1 review
10 helpful votes
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I liked their clothes but their customer service and billing department is a night mare. I got double charged for an order and they refused to give me my money back even though I proved it. Also the customer service lady was unhelpful and would not tell me her name and Id number. Definitely canceled my membership. Not worth it

Date of experience: March 14, 2017
Samar B. Fabletics Rep
over a year old

Hello Anne,

We appreciate you bringing this to our attention and we sincerely apologize for any inconvenience you had with us. We value you as a member and want to make things right! A member of member services will email you within 48 hours.

Best,

Samar

Iowa
3 reviews
3 helpful votes
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I ordered an outfit from here and I loved it for great and very comfortable. I did not read very carefully so when I got the monthly almost $50 charge I was livid. When I called hey explained it to me and were very understanding. Refunded me my money and all all I have to do is skip the month if I don't want to be charged or simply cancel my membership

Date of experience: October 13, 2016
California
1 review
0 helpful votes
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Complete scam
August 1, 2022

I tried to buy a pair of exercise shorts because there was supposed to be a two for one deal. I don't know if I misread the fine print but along the process I ended up being signed up for a $60 membership subscription. When I saw that I was billed I was very upset and immediately canceled. Some weeks later I got the order and they didn't even send me the free pair of pants I just got the one pair I ordered. This place is a scam don't buy from here.

Date of experience: August 1, 2022
Jennifer M. Fabletics Rep
over a year old

Hello Alexander,

Thank you for sharing your experience with your order and the VIP program. We value your opinion, and we would like to make things right. A representative from our Member Services Team will email you shortly to assist you.

Best,
Mary

Virginia
1 review
4 helpful votes
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Confusing - not worth it
October 10, 2017

The concept of fabletics is vwry confusing and frustrating, I have "member credits" that I will have to loose (about $100) because when I went to order something just to use the credits down and cancel the subscription. It took the payment out of my card vs the "member credited". Do not waist your money or time on this website.

Date of experience: October 8, 2017
Sherry E. Fabletics Rep
over a year old

Hello Michelle,

We are very sorry to hear that you are dissatisfied with how the credits work. Please Allow us to contact you within 24-48 hours to make things right.

Best,
Sherry

Texas
1 review
0 helpful votes
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Love them
February 1, 2023

I haven't had an issue with the company. The legging fit great gave a couple for Christmas this year and think I turned a friend over to the company. One dislike is can be a bit pricey but is a good product so I say you get what you pay for.

Date of experience: February 1, 2023
Jennifer M. Fabletics Rep
over a year old

Hello Tomey,

We are happy your items are a perfect fit! We love being able to provide the products and services that our members seek. We appreciate the time you spent sharing your experience!

Best,
Zeth

Massachusetts
1 review
0 helpful votes
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LOVE IT
May 2, 2023

The sports bras are truthfully the best out there, so comfortable and supportive at all levels. The leggings are equally fantastic, little to no sliding down the waist! I do wish there was a larger catalog of items to pick from but paired with Yitty, the options are great.

Date of experience: May 2, 2023
Lia B. Fabletics Rep
over a year old

Hello Barbara,

We appreciate the feedback you shared regarding the options we have. We hope we can make it up to you! Our Member Services Team will get in touch with you immediately for further help.

Best,
Lia

Colorado
1 review
0 helpful votes
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Fabletics is okayish
March 19, 2022

I feel it is difficult to find an item/outfit that I like to use my credits on. I am often threatened with expiring credits, which I feel isn't fair. On the occasion in which I do find an outfit I like, there is a 90% chance that one of the pieces will not be available in the size or color I want.
I recently purchased a navy outfit and the pants are ill fitting and very thin. Since I ripped the tag off of them, I am now married to them, so they will sit in my drawer collecting dust.

Date of experience: March 19, 2022
Jennifer M. Fabletics Rep
over a year old

Hello Jessica,

Thank you for writing a review! We are continuously striving to satisfy our member’s needs as much as possible, especially with the availability of our products. Our Member Services team will get in touch with you right away!

Best,
Dean

California
1 review
0 helpful votes
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Health and Wellness
May 27, 2022

I would have appreciated Fabletics to stick with supporting true health and wellness. Collaborating with people that don't believe in true health and wellness is the reason for me leaving the membership. It takes the credibility of the company to a lower level I can no longer support with my finances

Date of experience: May 27, 2022
Jennifer M. Fabletics Rep
over a year old

Hello Chenaé,

We appreciate the feedback you shared regarding the VIP membership. You deserve only the best service, a representative from our Member Services Team will reach out to you right away to help resolve any concerns you have.

Best,
Lia

Maryland
1 review
0 helpful votes
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My last order was returned clothing that was clearly not even washed or repackaged. HORRIBLE. This means that I was sent something that someone else had clearly either tried on or worn with no quality control measures in place. This says that this is not the type of company that I want to receive products from

Date of experience: May 30, 2022
Jennifer M. Fabletics Rep
over a year old

Hello Bregeita,

Thank you for writing a review! We are continuously striving to satisfy our member’s needs as much as possible, especially with our products. Our Member Services team will get in touch with you shortly to further assist you.

Best,
Dean

Ohio
4 reviews
0 helpful votes
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Ok
June 1, 2022

Sizes ordered have not been consistent. The last sport bra was too tight and I could barely get it past my shoulders although it was the same size I always order.
I don't like the recurring automatic ETF. I don't want or need a new workout outfit every month.

Date of experience: June 1, 2022
Jennifer M. Fabletics Rep
over a year old

Hello Laura,

Thank you for sharing your experience with our products and the monthly member credit charge. We value your opinion, and we would like to make things right. A representative from our Member Services Team will email you shortly to assist you.

Best,
Mary

Colorado
1 review
0 helpful votes
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Overall the products are great but I don't love the membership model. It's expensive, not realistic and encourages overspending, overconsumption and not good for ethical clothing and shopping. If you just want a few items you have to buy into the membership model first. As a consumer you get to decide what's worth it. Sometimes I have found it is, now I am spending my resources elsewhere.

Date of experience: May 4, 2023
Lia B. Fabletics Rep
over a year old

Hello Erin,

We appreciate the feedback you shared regarding the VIP membership. Please be assured that we will make every effort to ensure that this will be resolved. You'll receive an email immediately from our Member Services Team for further assistance.

Best,
Lia

Florida
1 review
0 helpful votes
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Love Fabletics work out clothes, it is half my fitness wardrobe! Great prices being a VIP member, I would highly recommend it! All you have to do is skip a month when you do not want to purchase but you still gain all the great rewards.

Date of experience: February 16, 2022
Jennifer M. Fabletics Rep
over a year old

Hello Heather,

We're glad you enjoy our products and unique styles! Thank you so much for your feedback regarding the VIP membership! We love being able to provide the products and services that our members seek. We appreciate the time you spent sharing your experience!

Best,
Zeth

Florida
1 review
0 helpful votes
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Loyalty has no reward
April 1, 2023

I like the clothes and fit, however why do I have to pay more for an item as a member and loyal customer than a new person you are trying to recruit?

I think we should be entitled to the same sale prices as a non-member

Date of experience: April 1, 2023
Chad A. Fabletics Rep
over a year old

Hello David,

Thank you for taking the time to leave a review. We are sad to know that you are not pleased with our VIP program. We always strive to improve our services and feedback like this from members is very much appreciated. Our Member Services team will email you right away.

Best,
Chad

Utah
1 review
0 helpful votes
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Steeling money!
February 14, 2021

I just a few months ago became a member of Fabletics. I canceled my first month and then the following month I noticed that they took out 2-$49.95 payments instead of one and they are refusing to give back my extra payment they stole from me!

They credited me for one month and basically called me and my bank “liars”!
Date of experience: February 14, 2021
Cole N. Fabletics Rep
over a year old

Hello Anne,

Thank you for writing a review! We continuously strive to satisfy our member’s needs as much as possible, especially with our VIP membership. We’ve sent you a request on www.sitejabber.com asking for your account information in order for us to pull up your account and assist you further. Kindly check your email notification from www.sitejabber.com or log on to the website to respond to the request and we'll be happy to assist you.

Best Regards,
Nelle

GB
1 review
5 helpful votes
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This scamming company has taken £440:00 from my account with nothing in return! I only noticed this morning as they change the name, slightly of the company on the bank statements and not the same date every month!
I am appalled and upset, I am a single, hard working mother and can not afford to loose money! The fraud people at my bank are dealing with this, I just hope I get my hard earned money back! TERRIBLE they ought to be ashamed!

Date of experience: June 27, 2018
D M. Fabletics Rep
over a year old

Hello Fiona,

We truly apologize for your experience! We value your business and would like to address your concerns as quickly as possible. A representative from our member service team will be contacting you within 48 hours to further assist you.

Best,
Ivy

Georgia
2 reviews
0 helpful votes
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Great Experience
January 1, 2023

Love this brand! I wanted to see if the material and items were comparable to a much high priced brand and it turns out that I love Fabletics! Great material, lots of options and a better price than lulu lemon. I will be buying many more.

Date of experience: January 1, 2023
Jennifer M. Fabletics Rep
over a year old

Hello Crystal,

Thank you for taking the time to share your awesome review! We’re glad you’re enjoying your purchase! We always strive to provide our valued members with the best quality and affordable products. Come back and check us out soon. Have a great day!

Best regards,
Chad

Texas
1 review
0 helpful votes
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Never Coming Back
October 4, 2019

Nothing fit, the things I chose we're made for a 5'3" yoga body. Not the 5'11" weight lifting body I have. And when I went to return it was outside of the window! What am I going to do w/$100 worth of crap that doesn't fit?!

Date of experience: October 1, 2019
Ivy T. Fabletics Rep
over a year old

Hello Meaghan,

When our members are unhappy, we’re unhappy... Let us make it up to you! A representative from our Member Services Team will contact you shortly to assist you.

Best,
Ivy

Tennessee
1 review
0 helpful votes
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Product quality / sizing has changed
December 1, 2022

I used to rave about your leggings. The consistency in sizing and quality seems to have diminished. I never had issues with the fit of any of the different options until recently. The stretch isn't the same. The waist seems larger. They all ride down now.

Date of experience: December 1, 2022
Jennifer M. Fabletics Rep
over a year old

Hello Kristy,

Thank you for writing a review! We value your feedback on the sizing of our product and would like to address your concern. Our Member Services Team will get in touch with you right away.

Best,
Renz

Arizona
1 review
0 helpful votes
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Great Customer Service
May 26, 2022

I ordered a few pairs of shorts 2 months ago and it turned out they did not work for me. I went to the Fabletics store and they exchanged them for a different style. The employee was cheerful, polite, and really helped me out. Great experience.

Date of experience: May 26, 2022
Jennifer M. Fabletics Rep
over a year old

Hello Art,

We’re so happy to hear you’ve had a great experience with Fabletics. We take pride in giving the best quality of service to our dear members! We're delighted to receive your compliments and appreciation! Have a great day!

Best,
Renz