I have been a member of Fabletics since 2011. I absolutely love their products. You can skip a month at any time that you don't want to buy anything, which is a great option. I don't like the pricing system. Don't get me wrong, I believe the cost for the items are reasonable for a quality product. I don't appreciate how they price the items as 32.75 and the other item comes up 16.50 in your cart so you are. 75 cents under your fifty... every freakin time. As a VIP member, you have to order in the first five days, and in that time there are no specials or sales. If you save your fifty and choose not to skip, you can not apply that fifty to a sale item that will come up after the first five days. I also have an issue with customer service. I can not understand what they are saying. I feel bad, but it's kind of important to understand the customer representative. And last but not least, the shipping time is stupid long. This last order is on day 15 and still in postal limbo.

I re-started my membership with Fabletics in January, but didn't sign up for VIP. I've been charged £44 a month every month since as a VIP member but this credit doesn't show on my online account so they are just taking money off me for no reason. I tried to get this rectified by phone and email - phone customer service told me my account is inactive, and email customer service told me I'm not a VIP member so there's no way they're taking money off me. Fabletics owe me £132 and there is no way to track it down as their customer service is terrible and sends you round in circles. It's a huge shame as the leggings are really nice.

The clothes are a good value. I love different colored leggings but most of the time the colored ones don't fit right and aren't soft like the black ones. I have returned many items which is a simple process until the carrier lost the package and it never made it there which made me have to "fight" for my refund. As of right now I am waiting on my refund on an item I took to staples to return. Supposed to be instant but it's been 5 days and still nothing. I would recommend fabletics to anyone who wants a great quality legging.

As an older woman who needs weight work for osteoporosis caused partly by post-cancer meds, my only income is Social Security, I find the fairly automatic VIP deduction plan more than difficult. It should be one alternative, not the only choice.

I originally was just ordering an item from Fabletics. Apparently, on the order page, there is an option to 'become a member' that you have to uncheck in order to not become a member. There is no clear indication or verification that you are signing up for a subscription service.

I noticed the heavy $54/mo charge on my paypal after 2 months. This is also shady because I actually only ever approved a PayPal payment for the original item continued to use that approval for on-going monthly payments.

There is no way to cancel the subscription on the website. It can only be done via phone. The first time I called to cancel ti never happened. I cancelled the monthly charge on PayPal but Fabletics put in a new authorization without my approval. Finally, after the second call, I was able too cancel.

Even then, when you cancel, you lose any accumulated credits that you build up from the subscription.

Super, super shady.

Placed order Jan 18. Received email on 1/21 order would be received 1/22. Called in 1/31 and auto line said order was delivered in Jan 19. Spoke with phone rep who had a terrible connection, and I had to ask her to repeat everything she said. She disconnected the call. I called back, went through the automated answering system again and got another phone rep who said order had been delayed, put me on hold to research and after 5 minutes he disconnected the call.

They say they do not have my card info but charges come every month. I was asked to provide my email address and was told it was not on file. 5 minutes later, I received an email asking how good customer service was. They pass you to several customer service and each person asks you to repeat your information, and at each person they pass you to, a NEW info is asked, on top of all the previous. First, they will ask for the first 6 numbers is your credit card. Next person asks for the last 4. Then you get passed again... A SCAM! BEWARE! They have been taking money from my account for months.

I am annoyed at both myself and this company. I know I should have read the small print and I am annoyed at myself for that, but I am also annoyed at this company for doing this in the first place. It is a ridiculous system obviously aimed at taking as much money from people as they can especially if the members get nothing in return. Also when I rang to cancel my membership the person I spoke to was determined to change my mind and kept going on and on about this deal or that deal. It was difficult to get her to accept no. Although she was at least polite about it. My advice is yes use the website if you want to, just make sure you know what you are getting into. I wish I had and will definitely do so in the future.

The quality of the clothing is great. The problem I have is that the clothing runs too small so when you go to order a medium there are out of stock on nearly all items. Being a VIP member I want to order every month but I can't order anything! So frustrating. Also, clothing color options are limited, mainly pinks and purples. Can a girl get some reds, greens, and oranges. Needs more variety.

This site is a scam. Just got an email saying my order has been placedI haven't been in the site in weeks! $97 for clothes I believe I had in my cart from before but never purchased. RIDICULOUS AND ILLEGAL! Horrible customer service (one time I had someone fall asleep on my call and I had to scream to wake him up. Then refused to get his manager or have them call me back). I can't count the number of times I've had trouble with this incompetent company.

This place sucks. Clothing quality is actually not bad, which makes this extra unfortunate. Not worth it though!

I'm an XL 12-14 in Fabletics size charge, but little hope in getting a matching set, something is always unavailable, and I don't fare much better on single items in the color I want. They cater to the super small and larger sizes but don't produce enough M, L and XL. Website could be more user friendly too, no free shipping offers or I've missed them. While I love some of the products, the experience is so labor intensive, I've rarely purchased anything anymore