This is the worst company I have ever made a purchase from. Not only was I not informed of the $49.95 per month "membership fee". How many sets of work out clothes does one need? I have no intention of logging in every month to say no I don't want this this month. I have spent most of today getting my money back.

Ordered a 2 for 24 leggings deal. Received one size too big and was told I could not return the leggings. So I go to facebook with my complaint since their customer service line was hard to contact. I was then told I could return them through facebook. I told them the correct size and the item I would like in place of my exchange. Waited weeks only to receive another big pair of leggings. After contacting them through their facebook rep, my message was read but ignored. So now I am stuck with a big pair a leggings I cannot fit.

I am writing this review so people know this really is not a scam. Yes if you accept VIP pricing you become a VIP member which is a recurring monthly membership charge to your credit card, however you are allowed to skip as many months as you like (must login prior to the 5th to do this). If you login to skip you do NOT get charged, if you forget to skip you get a credit on your account to use later. This is VERY CLEARLY explained so I don't understand why people are so upset. I skip the majority of months and have never had a problem. They even email you a reminder. The clothes I have purchased are super cute and great quality! I have had to do two exchanges, both were my fault for ordering smaller sizes. They were very accommodating both times making it easy and convenient to return/exchange items. I am shocked to see so many negative reviews. I own four pairs of leggings and multiple tops from fabletics and love them all.

I love the stuff at Bridgewater, NJ location. They are so kind. I love the managers and they one that is a transfer from on of your other location in Paramus is the best. She know what she is doing and works very hard. She understands the customers needs and attends to them. I had such a great experience with her that I had my partner sign up for the monthly. We are going on over a year with fabletics and it is large part because of her.

I have purchased many items through fabletics and do like the quality. However, in my attempt to return 4 items I have had to be on the phone for several hours m. I sent all items back in the same box yet I had to call and individually fight for the money back on each item. They said I wanted a to exchange the items, then I didn't send all of the items. I was hung up on several times (and I am very polite I've worked in customer service for many years) until I finally on my 5th call I was able to get someone who said they would give me my money back as a "one time courtesy" as if they were doing me a favor. I will not be purchasing from this company again.

These are by far the most comfortable pants I have been recommending to all my friends! I have purchased a few colors. Love them!

I've seen there adverts and thought I would try it, ordered and outfit, didn't choose to sign out by vip but it did it anyway, so I called them to cancel the vip, the lady on the phone tried to push me in to keeping it but after a 10 min conversation she finally canceled, but worse of all they have taken the money out which I also payed for two day delivery, it hasn't arrived and they have deleted my account. They won't be so quick to give it back as they are to take it.

I attempted to find order number ******* by calling fabletics customer service twice. Each time someone who had difficulty speaking English told me that they had to have someone "higher up" call me back. I never received any calls back. The tracking for this package also didn't make sense, saying that it was delivered within 2 minutes of it being loaded on the delivery vehicle. The tracking also states it was delivered, but this was never received by me.

I used to love Fabletics for design, quality, fit, variety and price.
They still have good quality and fit, but designs have gradually stagnated, variety options have narrowed, and prices have significantly increased.
Add to that a cumbersome loyalty program with endless "loyaly reward doesn't apply to this purchase" reasons, my loyalty has waned to the point of just shopping elsewhere.
They're still ok, but the net result of the degradation of the brand is that they are no longer my go-to for athletic wear.

I have been a long time customer with Fabletics. I need to cancel my subscription, but before I know it, I have been charged for another month and have a credit. I don't like the way new members get such better pricing than existing members. It is better than it used to be if you shop smart. I don't like that they changed their underwear to be silky thin. They had the most amazing underwear, but it's gone, with no option or variety to purchase the older style. I don't like that underwear costs the same as an entire outfit if you use a member credit- they need to make a more even, comparable package for less expensive items when using member credit.