business logo of Fabletics

Fabletics

fabletics.com
active, casual, lounge men, womenAge 19-25, 26-45
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About the Business

Fabletics is an innovative, high-quality athletic wear & accessories line co-founded by Kate Hudson that looks great & fits your budget.


fabletics.com
+1 844-322-5384
USA
Fabletics is part of TechStyle, Inc
Founded in 2013
Clothing item from FableticsFashion apparel by FableticsMerchandise from Fabletics clothing lineFabletics fashion product

Business Highlights

General

Parent Company: TechStyle, Inc
Year Founded: 2013
Target Gender: men, women

Shipping

Shipping Cost: $5.95
Free Shipping: sometimes
Free Shipping Detail: for orders above $49.95

Returns

Return Policy: free
Return Instructions: items must be new, unused condition with original packaging
Restocking Fees: no

Sustainability

Sustainability Score: Not Good Enough
Recycling Program: no
Responsible Materials: recycled

Product

Style: active, casual, lounge
Body Fit: regular, plus size
Available Sizes: Men's (2XS, XS, S, M, L, XL, XXL, 1X, 2X, 3X, 4X), Women's (2XS, XS, S, M, L, XL, XXL, 1X, 2X, 3X, 4X)

Customer Service

Support Channels: phone, facebook, chat
Support Phone: +1 844-322-5384

Payment Options

Payment Methods: card payments, PayPal

Membership Programs

Rewards Program: Active Junky, Rakuten, Swagbucks

How would you rate Fabletics?
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Reviews Summary

Fabletics has a rating of 3.2 stars from 12,743 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Fabletics most frequently mention great quality, vip member and long time. Fabletics ranks 2nd among Sportswear sites.

service
866
value
873
shipping
851
returns
612
quality
833
This company does not typically respond to reviews
Canada
1 review
0 helpful votes
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Fabletics needs to do better
November 1, 2022

Fabletics is rated 'We avoid' overall by the website goodonyou. Eco. I have been a VIP member of Fabletics for many, many years and I think the products are of high quality, however, I am not willing to give my money to a company that doesn't stand behind good manufacturing processes for the environment, and who doesn't have high labour standards for the people who work there. I ended my relationship with Fabletics about 2 months ago after reading this: https://directory.goodonyou.eco/brand/fabletics I also shared my thoughts with the company when I ended the relationship and they responded to me saying they were taking my feedback seriously. Having said that, I see no efforts toward change.

Date of experience: November 1, 2022
Jennifer M. Fabletics Rep
over a year old

Hello Dvorah,

We appreciate the feedback you shared regarding our manufacturing process. You deserve only the best service, our Member Services Team will reach out to you right away to help resolve any concerns you have.

Best,
Lia

Louisiana
1 review
0 helpful votes
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Great Product - Poor Experience
August 4, 2022

Loved the product, but the VIP membership and monthly membership fees is not a model that makes sense for a company with such a limited product line. I don't need a new supply of athletic shorts and shirts every month.

Also, so frustrated by the constant virtue-signaling in the website and marketing. I would love to just shop for athletic clothing without being preached to about every social-justice issue.

Date of experience: August 4, 2022
Jennifer M. Fabletics Rep
over a year old

Hello David,

Thank you for taking the time to provide us with your thoughts on the VIP Membership. We are continuously striving to satisfy our customer's needs as much as possible.  Our Member Services Team will get in touch with you right away. Thanks!  

Best,
Renz

Illinois
1 review
0 helpful votes
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Great potential.
August 11, 2022

Fabletics is a brand of great potential. It delivers clothing made of good materials and beautiful design. Here is what needs to be improved:
- Fix the delivery: The ETA is never accurate, and updates are received only when the package arrives or leaves a handling facility, which doesn't mean much.

- Fix the app: It does a good job showing the clothes details, but it is slow and glitchy.

- The Franchise short is the best shorts I have ever had, I have three, and I would have more if there was an option in white or bone. I appreciate the creativity in bringing new looks and understand the concept of "once and gone", but keeping a low stock of white Franchise shorts won't break the bank nor the concept. The same applies to The Training Day Polo, because the 24-7 Polo is not good to work out or wear on a hot day. The material does not let the head from the body to flow through.

Thank you.

Date of experience: August 11, 2022
Jennifer M. Fabletics Rep
over a year old

Hello Jose,

Thank you for writing a review! Your feedback about our delivery is important to us, and we would like to address your concern. Our Member Services Team will get in touch with you right away.  

Best,
Renz

Missouri
1 review
0 helpful votes
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In store experience AUHMAZING
July 1, 2022

I have been the the Leawood store twice and both times I have had great service. The associate is sweet and so helpful. I have found the quality to be excellent. Only frustrating thing is that often sizes we need in the desired styles and colors are not available, in store or online. Seems like may be time to pick up inventory levels. Another thing I have noticed is shipping times for this company is a good 7 days+, seems like that could be improved a bit.

Date of experience: July 1, 2022
Jennifer M. Fabletics Rep
over a year old

Hi Rachel,

We appreciate your feedback, on your shopping experience. We will be emailing you right away for assistance.

Best,
Tina

Illinois
1 review
0 helpful votes
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Awesome pants and shorts
May 4, 2023

I used multiple new member discounts to get 3 pairs of pants and 2 pairs of shorts for about $100 total. The styles and lengths of 4 of the 5 items didn't quite match what I was looking for so I went to a local Fabletics store and tried on different options. I ended up with 1 pair of the slim fit only pant, 2 pairs of the one joggers, and 2 pairs of the fundamental shorts 9 inch inseam. The exchange process was straightforward and easy. I love them all, they're so comfortable, and my wife thinks they look great so wins all around.

Date of experience: May 4, 2023
Lia B. Fabletics Rep
over a year old

Hello Josh,

We're happy to hear that you like the product you bought. Rest assured that we will continue providing unique and new styles for members like you. We sincerely hope that all of your future transactions with us will be wonderful.

Best,
Lia

Canada
2 reviews
2 helpful votes
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Guest my backside
July 16, 2019

I am 100% sure i bought two pairs of leggings as a guest and still had over $62 canadian come out of my credit card for 6 months after, when I asked for a refund they only refunded me 4 out of 6 months that were charged, the other two they kept as credits towards outfits, I called again and said i don't want outfits, I've tried your leggings and they're garbage, the thread comes apart all over the place. I did not agree to the member ship because i haven't signed anything and ordered as a guest. Refund me because I am not using those credits and want out of the membership garbage I did not agree to... no other online store does this ( old navy, children's place or aerie to name a few I buy from)

They do what they want and i receive nothing for it? Nope! Refund me my money and i'll decide where I buy my damn yoga outfits.

Date of experience: July 16, 2019
Ivy T. Fabletics Rep
over a year old

Hello Arik,

When our members are unhappy, we’re unhappy... Let us make it up to you! A representative from our Member Services Team will contact you shortly to assist you.

Best,
Ivy

Massachusetts
1 review
0 helpful votes
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Fantastic!
May 27, 2022

I subscribed to Fabletics to completely refresh my workout wardrobe. I was able to get amazing leggings (more than I needed), shorts and nice workout jackets for a great price. The leggings are made so well that I know they'll last me a while. I can say the same about the workout jackets/quarter zips, too. The comfy cozy clothes are the best, I live in my jogger pants. The colors are great and you can mix and match sets. I didn't get any work out tops because I like the tops with built in bras and I only saw 2 during the course of my subscription. Despite that, I still love everything I got.

Date of experience: May 27, 2022
Jennifer M. Fabletics Rep
over a year old

Hello Alyson,

Thanks for the great review! We are delighted that you enjoyed our products and services! We will make sure to continuously create products that suit the needs of our valued members like you! Have a great day!

Best,
Dean

Illinois
1 review
0 helpful votes
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Overall not pleased with Fabletics
October 1, 2020

I wouldn't recommend using Fabletics if you're looking for clothes to work out in. If you're looking for comfort and style, ok maybe, but high intensity workouts I wouldn't recommend. Out of the 4 leggings I've received from them, 1 I use for work outs, 1 ripped, and 2 I just would never wear for various reasons. The bra I ordered from them is so uncomfortable, like a swimsuit top you're supposed to work out in? All the shirts one ordered are nothing special. Also be careful because some items you can't return.

Date of experience: October 1, 2020
Cole N. Fabletics Rep
over a year old

Hello Brittany,

Thank you for writing a review regarding the product that you received. Your feedback is helpful for us to hear. Our Member Services team will be contacting you within 48 hours for further assistance.

Best,
Nelle

GB
1 review
11 helpful votes
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Appalling company
December 8, 2015

They have just hung up on me! I did not get my monthly email until the 6th Dec with my outfits on and if you don't click 'skip month' by the 5th they take £44 from your account.

I have spoken to someone who swears they emailed me on the 1st and the 4th. I have done a search on all my email folders and the first one is the 6th. This is a scandal!

When I asked for a refund, the woman hung up!

Date of experience: December 8, 2015
Arizona
2 reviews
0 helpful votes
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Fantastic leggings!
February 16, 2022

We have had nothing but great experiences with Fabletics. Their staff is friendly, helpful, professional, and customer service oriented. I purchased 2 pairs of leggings for my daughter who plays tennis. I wanted something that she could wear to school and tennis without having to change in between. She got 1 set of their "butter" leggings and 1 set of the compression leggings. She loves them both for different reasons. The butter leggings are great all around leggings that she says she could sleep in. The compression are better for working out but still very comfortable. She is looking forward to purchasing some of their athleisure sets for herself soon.

Date of experience: February 16, 2022
Jennifer M. Fabletics Rep
over a year old

Hi Sadhana,

We love you and your wonderful review! It's always great to know that you are satisfied with your purchase, that is what we always aim for!

Best,
Cathy

Arizona
1 review
0 helpful votes
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Mostly great product
March 18, 2022

I am an avid yogi, and have always been frustrated with the lack of yoga clothing for men. Fabletics makes the BEST clothing for this. I have been so impressed with the quality of the majority of my clothing. With that being said, I have had multiple items that have had broken zippers within 3-5 times wearing the item. Even worse is the customer service provided. I've had multiple issues with customer service in situations where I've felt it would be very obvious that it was simply a damaged product that needed to be replaced. There seems to be an old school mentality of "deal with it", instead of a willingness to help solve your problem. As a customer that has spent many thousands of dollars over the last couple years here, I cringe at the thought of having to call and have someone speak down to me, like I don't deserve to be helped.

Date of experience: March 18, 2022
Jennifer M. Fabletics Rep
over a year old

Hello Matt,

We are disappointed to hear that such a loyal customer had a bad experience with our products and services, and we offer our sincere apologies. Our Member Services Team will get in touch with you right away. Thanks!  

Best,
Renz

Arizona
1 review
0 helpful votes
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Best running leggings
November 1, 2022

I don't normally order or buy this type of work out clothing online, but with Fabletics I am so happy I did! They have the best running leggings, I don't have to worry about them sliding down, and they keep everything in place when running or working out. So glad I made the brave choice of ordering from Fabletics.

Date of experience: November 1, 2022
Jennifer M. Fabletics Rep
over a year old

Hello Felicia,

Awesome! We're happy that our members appreciate the effort that we put into making sure we provide the best products! Have a great day!

Best,
Renz

Utah
1 review
25 helpful votes
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I was looking into maybe purchasing some of Kate's clothing line. Did a quick search bc I didn't like that you had to "sign up" just to look at the goods. Thank god I did. The reviews have just saved me possibly hundreds of $$ in unscrupulous business practices, cheap clothing and possibly therapy (lol). I'm staying away from the Fabletics site. I'm sorry for all of your unfortunate experiences. Thank you, thank you, thank you for saving me $$$!

Date of experience: January 29, 2016
Texas
1 review
0 helpful votes
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Love love and love!
September 12, 2024

Shipment on time, excellent product! I love the feeling of the leggings.
Thank you 🙏

Date of experience: September 1, 2024
Colorado
1 review
1 helpful vote
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Faulty product, customer service will not exchange
February 18, 2021

I attempted to exchange a pair of leggings to Fabletics that I LOVE and have only worn once (today). The seam in the bottom area is starting to come unraveled, and is eventually going to make a hole. I have been a customer for a few years, and have not had any issues until now, and they will not exchange them for a different pair. This is sooo frustrating as I love their leggings, and am not hesitant to buy any other pair from them as they are not the cheapest option. Customer service offered me a 10% discount on my next order which helps me 0% with my issue.

Date of experience: February 18, 2021
Cole N. Fabletics Rep
over a year old

Hi Hannah,

Thanks for your effort in writing a review! It is always our goal to provide you with excellent service and it is so sad to know that it was not what you have experienced. We will be contacting you via email within 48 hours for assistance.

Best,
Cathy

Colorado
1 review
0 helpful votes
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Great Product - Slow Shipping
May 19, 2022

The clothes I have bought from Fabletics have been great. All the shorts I've bought are super comfy and made with quality material.
Fabletics needs to find a new shipping partner. Shipping takes way to long. Takes several days from the time I get a shipping label until the package is even picked up. Never delivered on time either.

Date of experience: May 19, 2022
Jennifer M. Fabletics Rep
over a year old

Hello Christopher,

Thank you for writing a review! Your feedback about our shipping timeframe is important to us, and we would like to address your concern. Our Member Services Team will get in touch with you right away. Thanks!  

Best,
Renz

Florida
1 review
0 helpful votes
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Disappointed
January 4, 2023

Not good. I purchased a matching outfit online and it didn't match when I returned it tot he store the girl was not happy to be at work, I asked if that was normal she said yeah, didn't offer any other suggestions was just like what do you want me to do. I returned it and left and that was that. No apology or anything.

Date of experience: January 4, 2023
Jennifer M. Fabletics Rep
over a year old

Hello Ann,

Thank you for taking the time to leave a review. We strive to provide excellent member services, so it genuinely dismays us when things like this happen. Your feedback about our products is important, and we would like to address this as quickly as possible. Our Member Services team will email you right away to assist you further.

Best,
Zeth

Illinois
1 review
0 helpful votes
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Scrub bottom sizing
May 2, 2023

The sizing on the scrub bottoms were very inconsistent. I returned and reordered these bottoms FOUR times and could not find a pair that fit. The large was too small and the xl/xxl combo size (the next size up from large) was WAY too big. Ultimately going to return the entire scrub set I purchased after all this effort.

Date of experience: May 2, 2023
Lia B. Fabletics Rep
over a year old

Hello April,

We are sorry to hear that the item you got did not meet your expectations. We hope we can make it up to you! Our Member Services Team will get in touch with you immediately for further help.

Best,
Lia

Georgia
0 reviews
0 helpful votes
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Awesome Jogger Sets
January 19, 2022

The Fabletics jogger sets are perfect for winter. They fit comfortably and keep me warm whether it is 55 degrees or below 30 degrees (with yoga gear beneath). I will say I was very disappointed with the winter weather leggings. I felt the material was not good quality (somewhat see-through) and it did not keep me warm, at all.

Date of experience: January 19, 2022
Jennifer M. Fabletics Rep
over a year old

Hello Katrina,

Thank you for the feedback! We are sorry to hear that you were not satisfied with the quality of your purchase. We are continuously striving to satisfy our member's needs, so we will be contacting you immediately for further assistance.

Best,
Jane

California
2 reviews
0 helpful votes
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What's up with my order?
February 5, 2023

I never received the order from you that I purchased for the pair of thigh high thermal compression stockings. Also, I never received a confirmation email from you that it was actually delivered to me. If you are a legitimate company and not a scam, please replace my order or refund me. Sincerely, Michelle Rye. PS please respond ASAP

Date of experience: February 5, 2023
Jennifer M. Fabletics Rep
over a year old

Hello Michelle,

Thank you for sharing your experience with your order. We value your opinion, and we would like to make things right. Our Member Services Team will email you shortly to assist you.

Best,
Mary