business logo of Fabletics

Fabletics

fabletics.com
active, casual, lounge men, womenAge 19-25, 26-45
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About the Business

Fabletics is an innovative, high-quality athletic wear & accessories line co-founded by Kate Hudson that looks great & fits your budget.


fabletics.com
+1 844-322-5384
USA
Fabletics is part of TechStyle, Inc
Founded in 2013
Clothing item from FableticsFashion apparel by FableticsMerchandise from Fabletics clothing lineFabletics fashion product

Business Highlights

General

Parent Company: TechStyle, Inc
Year Founded: 2013
Target Gender: men, women

Shipping

Shipping Cost: $5.95
Free Shipping: sometimes
Free Shipping Detail: for orders above $49.95

Returns

Return Policy: free
Return Instructions: items must be new, unused condition with original packaging
Restocking Fees: no

Sustainability

Sustainability Score: Not Good Enough
Recycling Program: no
Responsible Materials: recycled

Product

Style: active, casual, lounge
Body Fit: regular, plus size
Available Sizes: Men's (2XS, XS, S, M, L, XL, XXL, 1X, 2X, 3X, 4X), Women's (2XS, XS, S, M, L, XL, XXL, 1X, 2X, 3X, 4X)

Customer Service

Support Channels: phone, facebook, chat
Support Phone: +1 844-322-5384

Payment Options

Payment Methods: card payments, PayPal

Membership Programs

Rewards Program: Active Junky, Rakuten, Swagbucks

How would you rate Fabletics?
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Reviews Summary

Fabletics has a rating of 3.2 stars from 12,743 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Fabletics most frequently mention great quality, vip member and long time. Fabletics ranks 2nd among Sportswear sites.

service
866
value
873
shipping
851
returns
612
quality
833
This company does not typically respond to reviews
New Mexico
1 review
0 helpful votes
Follow Michal O.
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These are some of the cheapest quality leggings. Thank goodness my purchase was like 4 for $15 each or something like that, because $15 is exactly how much these leggings are worth. They're extremely thin, have absolutely no "powerhold" to them and I have to keep pulling them up constantly. Just awful leggings! I really hope no one actually pays full price for these…

Date of experience: February 1, 2023
Jennifer M. Fabletics Rep
over a year old

Hello Michal,

We are sorry to learn that the item you got did not meet your expectations. We hope we can make it up to you! Our Member Services Team will get in touch with you immediately for further help.

Best,
Lia

Utah
1 review
0 helpful votes
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Somewhat satisfied
December 20, 2021

The clothes are nice! However they are definitely made for skinny girls. I'm 5'1 125lbs and it says I should fit in a small. I'm in between a large and a medium. The top of the pants constantly roll down while I'm reaching my yoga classes. I have a pair that is becoming very stretched out already and I've had them less than a year.

Date of experience: December 20, 2021
Jennifer M. Fabletics Rep
over a year old

Hello Shelbilee,

Thank you for the feedback! We are sorry to hear that we have disappointed you with the quality of your purchase. We will be contacting you within 24-48 hours to help you further.

Best,
Jane

Florida
1 review
0 helpful votes
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Fabletics Ambassador
December 6, 2019

My experience being an ambassador for Fabletics has been tremendously positive and nothing but professional. To the staff handling logistics to the timely delivery. The products speak for them selves. All have been of high quality and I get the best compliments from the line.

Date of experience: December 3, 2019
Cole N. Fabletics Rep
over a year old

Hi Laura,

Thank you for your lovely review! We are glad to hear your feedback. We appreciate you taking the time to share your wonderful experience. Have a fabulous day!

XOXO,
Jane

Arizona
1 review
0 helpful votes
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Awesome products
April 14, 2021

Fabletics is THE only place I will order or buy my athletic active wear. They are durable, I am a mom of 6 constantly running around and doing stuff. I am also a gym junkie and these hold up to squats, burpees and everything in between. They are squat proof, you can't see through them at all! I also use them for sitting and lounging on the weekends. Fabletics are the best!

Date of experience: April 14, 2021
Cole N. Fabletics Rep
over a year old

Hello Elyssa,

We are happy to know that you had a great shopping experience with us! We always make sure to provide beautiful and quality items at a very affordable price just for you! Have a great day!

Best,
Dean

Missouri
1 review
0 helpful votes
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Nightmare!
November 30, 2021

I honestly don't even know where to start. Not only did I notice in my emails that my order was going to the wrong address but I contacted Fabletics 3 times to tell them and each time they said it was fixed and what do you know all my stuff when to the wrong address! Then I called to tell them that and they sent it again to the wrong place! I finally returned everything because I was just done. Not to mention the multiple times I was hung up on or disconnected on chat. I truly have no idea how this place is running with how incompetent everyone appears to be.

Date of experience: November 30, 2021
Jennifer M. Fabletics Rep
over a year old

Hi Katie,

Thanks for your effort in writing a review! We are sad about the negative experience you had with us. We will be contacting you via email within 48 hours for assistance.

Best,
Cathy

Maine
1 review
0 helpful votes
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Logistics could be better
February 16, 2022

When your competitors are able to process and ship items in a couple days there's an expectation you do the same. In general shipping is slow, and the provided tracking information is blatantly wrong. The products are high quality and affordable, but your logistics suck.

Date of experience: February 16, 2022
Jennifer M. Fabletics Rep
over a year old

Hi Brendan,

Thank you for taking the time to write a review of our shipping process! We will be emailing you right away for assistance.

Best,
Cathy

Indiana
2 reviews
0 helpful votes
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Not real consistent in items
August 1, 2022

I ordered 2 identical pairs of men's shorts, just different colors. One pair was much shorter than the other. I prefer a little longer leg length in my shorts and the one pair will not be worn by me. Wasn't real impressed with the zipper side pockets. Not real easy to open and close.

Date of experience: August 1, 2022
Jennifer M. Fabletics Rep
over a year old

Hello Johnnie,

Thank you for taking the time to leave a review. We appreciate you bringing this to our attention and we are sad to know about the negative experience you had with the length and quality of your shorts. We value you as a customer and want to make things right! Our Member Services team will email you right away.

Best,
Chad

California
1 review
0 helpful votes
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I love every item I bought
April 1, 2023

I'm super happy with quality of all the clothing I received, and cheap price you get with vip membership. The big variety of styles and materials is very nice as items i'm buying are never repetitive. I love it!

Date of experience: April 1, 2023
Chad A. Fabletics Rep
over a year old

Hello Aleksandra,

Thank you for taking the time to share your awesome review! We’re glad you’re enjoying your purchase! We always strive to provide our valued members with the best styles and quality. Come back and check us out soon. Have a great day!

Best regards,
Chad

Canada
1 review
0 helpful votes
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The best leggings ever
December 4, 2022

I've been shopping on fabletic for at least two years and every single leggings or sports bra or shorts I got from them is a great quality and fits perfectly. Last time I ordered some joggers for my husband he can take them off that's how great the quality of them is. Love it and me too

Date of experience: December 4, 2022
Jennifer M. Fabletics Rep
over a year old

Hello Lana,

Thanks for your review. We are happy to know that you are satisfied with the quality and everything fits well. Have a great day!

Best,
Renz

Connecticut
1 review
0 helpful votes
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Good, decent quality outfits
August 1, 2022

Loved buying outfits and the choices. I tend to get complimented on my style choices. There is a difference when you purchase from Fabletics and other vendors. Turn the clothes inside out and the clothes will last for years.

Date of experience: August 1, 2022
Jennifer M. Fabletics Rep
over a year old

Hello Catherine,

Thank you for trusting us to be your source for top-quality items. We are grateful for doing business with you. We here at Fabletics do our best to provide the best service and quality products. Hope to hear more from you in the future!

Best,
Allison

Georgia
1 review
0 helpful votes
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Billed for unwanted agreement.
April 1, 2023

The Facebook ad showed 2 for $24. That's what I only wanted and paid by PayPal. Then I got a PayPal billing for $59 monthly agreement. I did not request. Your item is good but a monthly purchase is far from needed. Thanks for refund

Date of experience: April 1, 2023
Mary L. Fabletics Rep
over a year old

Hello Gennia,

Thank you for sharing your experience with our items and the monthly member credit. We value your opinion, and we would like to make things right. Our Member Services Team will email you shortly to assist you.

Best,
Mary

Texas
1 review
4 helpful votes
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Not what I expected from performance wear
June 12, 2020

With the exception of powerhold leggings, the quality of clothing is below Target or Walmart. The bras don't fit well, tops fit awkwardly and not correctly proportioned. Fitted tanks don't have "underwear" for the girls, fabrics start to show major signs of wear after 1 wearing/wash, and WAY overpriced considering quality. Oh and they are always out of stock of the only thing I like the full length, powerhold leggings without pockets

Date of experience: June 6, 2020
Cole N. Fabletics Rep
over a year old

Hello Carrie,

Thank you for writing a review! We always aim to deliver products with good quality at a reasonable price. We are gutted when we miss the mark. We will be contacting you within 24-48 hours to assist you further.

Best,
Dean

Texas
2 reviews
0 helpful votes
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I bought some pants from them, at FULL PRICE, and they enrolled me in a monthly payment plan. Not knowing this for three months, made the pants cost me over $200.00!
For what they call $20.00 a pair! The second pair that I bought were BRILLIANT TERQUOISE instead of the navy blue I ordered. I can only use them for bedtime.
I wish they wouldn't so hard to deal with.😕
I love the product but hate the billing.

Date of experience: May 3, 2024
Colorado
3 reviews
8 helpful votes
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My daughter ordered 1st outfit for $19.99. She didn't like quality and cancelled membership. The account was cancelled, but they kept taking $49.95 out on my debit. It took 4 months to get the $ back. They never sent any orders, but took my $.

Date of experience: June 23, 2018
Ivy T. Fabletics Rep
over a year old

Hello Lynell,

Thank you for your honest feedback, we deeply appreciate your review to constantly improve our services. We’re sorry to hear about your recent experience with Fabletics! Let us make it up to you! A representative from our member service team will contact you shortly to assist you.

Best,
Ivy

Maryland
1 review
0 helpful votes
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Not Keeping Up with Trends
September 1, 2022

I have been buying from Fabletics for close to 5 years. They have not kept up their styles as much as they did previously. The fabrics that are durable and sought after are always out of stock. They do not have enough designs and diversity.

Date of experience: September 1, 2022
Jennifer M. Fabletics Rep
over a year old

Hello Devin,

Thank you for taking the time to write a review! We'd be delighted to help you further with your concern about the product's availability. Our Member Services Team will get in touch with you right away.

Best,
Renz

Missouri
1 review
1 helpful vote
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Good Experience
April 26, 2019

I would describe my experience with Fabletics a good one because everything went very well. The only thing though is that I wish that I had gotten smaller sizes but overall my love for Fabletics is huge. Thank you.

Date of experience: April 23, 2019
Ivy T. Fabletics Rep
over a year old

Hello Aaliyah,

Thank you for sharing your feedback! We always like to know what our members are thinking so we know where to improve. If you ever need anything, let us know! We’re available 24/7 by phone 844-322-5384 and Live Chat from 6am - 6pm (PST) 7 days a week.

XO,
Ivy

Canada
1 review
1 helpful vote
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Great costumer service and response time
June 12, 2018
Updated review

I had a problem with the fact that I didn't know I was getting bill monthly. Not only did they reimburse me my money, they apologized and took the time to explain the process on how I got billed and what to do in the future. I really appreciate how they handled the situation. It was very professional and they responded to my review within a day of me posting then when I replied I was in the process of getting a refund that night. Because of how amazing they were I would defiantly consider buying from them again if the right deal came out. Thanks again fabletics! I was very impressed

Date of experience: June 12, 2018
D M. Fabletics Rep
over a year old

Hello Sarah,

We're so glad that everything worked out for you. We here at Fabletics try our best to provide the best service to our members. We appreciate your feedback and would like to assure you that we will strive to improve our member's satisfaction.

XO,
Ivy


Unaware of being charged
June 12, 2018
Previous review

I was unaware that they were going to charge me $50 out of my account everymonth! No email or nothing total scam. I just figured out today and unfortunately you can only opt out between the 1st and the 5th but I was totally unaware of any of that. And the outfit I bought wasn't anything special. Over priced when I can go to a local store and get it for half the price with better quality. I should have asked for my money back but I know they wouldn't have gave it.

Date of experience: June 10, 2018
California
1 review
7 helpful votes
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Cancelation number
September 4, 2015

Can someone please give me a working number to cancel my membership. I have been trying to reach them for a week! None of the numbers I have found, work and I don't want to keep getting charged. Thanks!

Date of experience: September 4, 2015
Illinois
1 review
0 helpful votes
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Horrible service
February 1, 2023

Customer service doesn't care at all about the situation they just want to bribe you to stay with credits… refused to give me refunds on items I received got credits instead… products didn't fit and they refused to exchange.

Date of experience: February 1, 2023
Jennifer M. Fabletics Rep
over a year old

Hello Alyssa,

Thank you for taking the time to leave a review. Your feedback about the item did not fit and our service is important to us. Our Member Services team will email you right away to assist you.

Best,
Clark

Texas
2 reviews
0 helpful votes
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Very Bad Experience
February 1, 2023

I had cancelled my acct and someone got my information and placed a fraudulent order with my name and credit card being shipped to New York. When I received the shipping notice I contacted Fabletics right away. Their customer service was rude and would not resolve the problem. I will never do business with this company again.

Date of experience: February 1, 2023
Jennifer M. Fabletics Rep
over a year old

Hello Alice,

It is with great regret that we received your feedback regarding our VIP program. Please be assured that we will make every effort to ensure that this will be resolved. You'll receive an email immediately from our Member Services Team for further assistance.

Best,
Lia