I have been singing Fabletics praises for a few years now and I don't plan on going anywhere else anytime soon. My only complaint lately is that some of the leggings I bought recently seem to be made with not as high quality as the leggings I bought in the past. The fabric just didn't seem as sturdy or as thick as some I've bought in the past. I'm hoping I just read the description of the leggings wrong or That this was a fluke.

I can buy athletic wear on every corner, and I do. Over the past few years I have found that I really prefer the Fabletics brand for a number of specific reasons that differentiate it from all of the other options. But, for the second time, I will be cancelling my subscription.

I don't want to. I really don't. But it's clear that even the things you can control, you don't. Communication, honesty, transparency are table stakes and you don't get it. Respectfully!

First, I joined the program to receive a discount on a purchase. Unfortunately, the clothes are cheaply made, ill-fitting, and wear out quickly. Next, it's difficult to skip a month. Only the emails announcing the option to skip go into my junk box. All others make it into my in box. Rather convenient for them. Once in my account, I need to go through an additional two steps to figure out how to skip. So after years of being a member, I've accumulated 13 credits. I assumed that I could purchase what I wanted with these credits that I'm paying $54 per month for. Nope! For example, if I purchase a top worth $20, I lose the extra $34 on my credit unless I "complete the outfit" with something that Fabletics has chosen. I was told that I cannot simply add another item for the credit. This practice seems fraudulent to me. I shouldn't lose money. This sounds like a good opportunity for someone to start a class action law suit.

Careful when you purchase through a promo offering 2 shorts for $25... I missed the fine print and was charged $50 a month for the next 2 months. When i called in to ask why, i was told i agreed to sign up for their subscription membership. On the one hand, i thought "ok, thats on me. I missed the details". On the other hand, when I went to browse their inventory online, they didn't have anything new! I was allowed to shop for more of the same shorts i already purchased from them. Yeah, no thanks. Your shorts are not worth the $125 you got out of my card. Thanks for the refund but still.

I love Fabletics, but have been disappointed several times when I see an item that I would like to purchase but it is not available in my size in the color I want. This happens quite often and stops me from purchasing anything. I understand the company is geared more towards the younger generations, but several of us from the "older" generations like to wear leggings and tops. I would like to see more styles for a multi-generational clientele.

There is virtually no way to contact a human being. I chose chat and it buffered until I finally gave up…three times.
Each month when my email to skip a month or choose an outfit the website is not scaleable to handle the amount of traffic it receives and places you in a hell-like queue. Once you are finally able to get in, more often than not, the item you want is not available. The website freezes, it times out, etc. I have been a member for many years and am ready to quit.
Oh, did I mention the "tariff" and and other additional charges assessed?

The shorts themselves are OK - the sales tactics, though, leave something to be desired. I responded to an ad offering two pairs of shorts for the price of one - but somehow only got one pair, and somehow got signed up for a monthly pair of shorts, which my credit card was automatically charged for. I certainly did not sign up for that "service." I will say that customer service responded well to that, cancelled my membership and refunded the money promptly.

This is a great company if you want to buy credits that can be redeemed for items worth less than the credits. Also, it's great if you want to be continually billed every month, and if you cancel you lose all of your 'credits' that you paid for. You also can't return the credits for your money back. As I've seen many people say - you often forget the plan only to see it on a credit card and have it be extremely difficult to cancel WHILE you still need to use all your credits before cancelling or lose them. I can't properly express the level of scam this is. Kate Hudson should be ashamed and called out.