business logo of Fabletics

Fabletics

fabletics.com
active, casual, lounge men, womenAge 19-25, 26-45
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About the Business

Fabletics is an innovative, high-quality athletic wear & accessories line co-founded by Kate Hudson that looks great & fits your budget.


fabletics.com
+1 844-322-5384
USA
Fabletics is part of TechStyle, Inc
Founded in 2013
Clothing item from FableticsFashion apparel by FableticsMerchandise from Fabletics clothing lineFabletics fashion product

Business Highlights

General

Parent Company: TechStyle, Inc
Year Founded: 2013
Target Gender: men, women

Shipping

Shipping Cost: $5.95
Free Shipping: sometimes
Free Shipping Detail: for orders above $49.95

Returns

Return Policy: free
Return Instructions: items must be new, unused condition with original packaging
Restocking Fees: no

Sustainability

Sustainability Score: Not Good Enough
Recycling Program: no
Responsible Materials: recycled

Product

Style: active, casual, lounge
Body Fit: regular, plus size
Available Sizes: Men's (2XS, XS, S, M, L, XL, XXL, 1X, 2X, 3X, 4X), Women's (2XS, XS, S, M, L, XL, XXL, 1X, 2X, 3X, 4X)

Customer Service

Support Channels: phone, facebook, chat
Support Phone: +1 844-322-5384

Payment Options

Payment Methods: card payments, PayPal

Membership Programs

Rewards Program: Active Junky, Rakuten, Swagbucks

How would you rate Fabletics?
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Reviews Summary

Fabletics has a rating of 3.2 stars from 12,745 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Fabletics most frequently mention great quality, vip member and long time. Fabletics ranks 2nd among Sportswear sites.

service
866
value
873
shipping
851
returns
612
quality
833
This company does not typically respond to reviews
New York
1 review
0 helpful votes
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I really did enjoy most of the products, especially the Yitty brand. The quality was excellent and the packaging was thoughtful. The multiple xs, xxs, etc. size options specifically were what brought me back to make additional purchases. The reviews also really helped me make informed decisions regarding fit.
The really long turnover for processing an order was frustrating because it was not noted anywhere that I could find. The estimated delivery date during the shipping process was inconsistent and often changed overnight.
I was unable to reach anyone by phone in regards to any of these issues.

Date of experience: July 5, 2022
Renz A. Fabletics Rep
over a year old

Hello Seneca,

Thank you for your business and for taking the time to write a review about your shipping experience. Our Member Services Team will get in touch with you right away. Thanks! ​

Best,
Renz

Florida
1 review
0 helpful votes
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Sporty Swim
June 1, 2022

Ordered 2 tops and 2 bottoms of the sporty Swim collection. They are matching so I can wear either top with either bottom. I love that. Great fit and will stay put when I'm surfing. Super happy with this swim line.

Date of experience: June 1, 2022
Jennifer M. Fabletics Rep
over a year old

Hello Elaine,

Thank you for sharing your great experience with us! It makes us delighted to know that you are satisfied with the products and services we offer! Have a great day!

Best,
Dean

Kentucky
1 review
2 helpful votes
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WORST COMPANY!
April 13, 2015

Those of you out there thinking of ordering from Fabletics (The Kate Hudson company), DON'T! It is a complete rip off. I woke up this morning to see that they had charged me $50.00 for store credit without telling me. So, I called customer service and they hung up on me when I asked to cancel my account, I had to call back again to speak with another person to cancel, and she still gave me a hard time about canceling. It's a rip off. Don't waste your time or money. They charge you each month $50.00, so you pretty much HAVE to buy an outfit from them. Ridiculous

Date of experience: April 13, 2015
Florida
1 review
3 helpful votes
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Stay away!
September 8, 2016

Horrible experience. Made one (initial) purchase and was enrolled in a membership without ever agreeing to the terms. Each month $49.99 was deducted from my account without my knowledge. Called the company to cancel this ridiculous subscription which I never agreed to and they were only able to reimburse the most recent deduction. Absolutely unacceptable and frodulent. If you must order from there read all the fine print. Do yourself a favor and shop at elsewhere.

Date of experience: September 8, 2016
Oregon
1 review
0 helpful votes
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No longer relevant for me
April 3, 2023

A few years ago was great...Hard to find size needed and tops are mostly bras and crop tops - same as everywhere else. Yitty is awesome for inclusion. But, Fabletics is missing the mark for those of us who want something less revealing that has style. Went to Fabletics store in Washington Square to try to find something. Knowledgeable staff could only offer one boxy top when I said no crop tops or bras. Ready to cancel.

Date of experience: April 3, 2023
Allison C. Fabletics Rep
over a year old

Hello Karen,

Thank you for providing feedback about your experience with product availability. We always welcome the opportunity to improve. Our Member Services Team will get in touch with you right away.

Best,
Allison

Emily S.
Missouri
1 review
1 helpful vote
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I made a purchase and then returned some items. I chatted with a customer service agent about getting a refund, they said that was fine. Part of my order was purchased with my rewards points. I asked "can I return that outfit and get my reward points back" they said "of course." It is weeks later and I have not received my rewards points. I've tried to chat them 3 times - one time I got through to an agent who eventually just stopped talking to me (I waited 30 minutes with no response) and the other two times I was never connected to an agent. I've also tried calling, but I waited on the line for 40 minutes before I gave up. So disappointed.

Date of experience: May 1, 2020
Cole N. Fabletics Rep
over a year old

Hi Emily,

Thanks for your effort in writing a review! We are sad about the negative experience you had with us. We will be contacting you via email within 48 hours for assistance.

Best,
Cathy

Utah
1 review
1 helpful vote
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That are thieves!
March 29, 2020

They are the worst! NEVER leave anything in your favorites or waitlist. They will automatically place the order for you and charge your account. Also, I've skipped two months in a row and they still charged my account. I've called customer service numerous of times and they treat me like an idiot stating "please check and refresh your device a couple of times when you skip each month". Really? I want to cancel the account but I am now I'm stuck with over $200 in credits that I don't care to use in their store or on their products. What a SCAM! I also love how they ask for your purchase order below so they can find out who you are. I don't give a hoot.

Date of experience: February 28, 2020
Nelle P. Fabletics Rep
over a year old

Hello Liza,

We are sorry for the negative experience you have encountered. We sincerely value your feedback, so our Member Services team will be contacting you within 48 hours for further assistance.

Best Regards,
Nelle

Virginia
1 review
0 helpful votes
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Quality products with style
December 1, 2022

Very happy with the leggings and undergarments I have purchased so far from Fabletics! I love the high waisted compression styles with the buttery soft fabric that has a tight knit and doesn't pile easily! I've received several compliments each time I've worn my different styles! I believe they will last because of their high quality. I have only machine washed and done hang dry. I do wish the price point was slightly lower but it's spot on with their competitors.

Date of experience: December 1, 2022
Jennifer M. Fabletics Rep
over a year old

Hello Andria,

Thank you for taking the time to leave a review and your feedback about our prices is important to us. We strive to provide excellent member service, so our Member Services Team will be contacting you right away.

Best,
Chad

Tennessee
1 review
0 helpful votes
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Love Love Love
June 1, 2022

Absolutely love the shorts and pants. They've been a savior for the Hot summers of the south. Almost have my entire summer wardrobe in Fabletics. Can not fathom another comfortable short and pant than these!

Date of experience: June 1, 2022
Jennifer M. Fabletics Rep
over a year old

Hello Mark,

Thank you for writing a review! We're glad to hear that you had a great experience with us. Our goal is to make our members happy with our products and services.

Best,
Dean

North Carolina
1 review
0 helpful votes
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Not worth it
March 1, 2023

I had times where I would forget to skip and the credits honestly aren't worth. You're basically buying whatever you are getting and some stuff is even cheaper than monthly fee if you just outright buy it. So I'm my opinion it's not worth it.

Date of experience: March 1, 2023
Allison C. Fabletics Rep
over a year old

Hello Alyssa,

Thank you for sharing your experience with the membership. Your feedback will help us what we can do better. Our Member Services Team will get in touch with you right away.

Best,
Allison

Illinois
1 review
0 helpful votes
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Clothing Options
April 5, 2024

It's usually difficult to find something that I like on line in the store. Sizes fit differently, depending on the cut, so I like to try on. I love the idea of pairing, but find that the optional pairing offer doesn't go with what I want as the core option. Love the brand. Wear it daily.

Fabletics attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: April 5, 2024
Lia B. Fabletics Rep
over a year old

Hello Doug,

We value the comments you made about the sizes of our products. Please be assured that we will make every effort to ensure that this will be resolved. We’ll be sending you a private message right away, so we can get this resolved as soon as possible. Thanks!

Best,
Lia

Washington
1 review
0 helpful votes
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Good product, bad service
December 1, 2022

The products I received were great, the 2 for $22 shorts deal was awesome and the only reason I was interested. The $58 monthly fee is worthless. The 2 for $22 deal goes away and I only get ONE item per month worth less than the $58 you would be spending. There is no point in staying a "VIP member" being that it costs more than just purchasing items when you need them or they go on sale (which happens often).

Date of experience: December 1, 2022
Jennifer M. Fabletics Rep
over a year old

Hello Collin,

Thank you for taking the time to provide us with your thoughts on the VIP Membership. We are continuously striving to satisfy our customer's needs as much as possible. Our Member Services Team will get in touch with you right away.   

Best,
Renz

Canada
1 review
0 helpful votes
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Not as great as I expected
August 1, 2022

Clothes didn't fit as well as I'd hoped. Leggings had a shine on it I wasn't expecting and returns seem to be difficult. I also missed the cut off period for the vip trial and was charged a month unexpectedly. Not too fond of fabletics.

Date of experience: August 1, 2022
Jennifer M. Fabletics Rep
over a year old

Hello Tehsin,

Thank you for taking the time to leave a review. We are sad to know that you are not pleased with the fit of our products and that you got charged unexpectedly. We value you as a member and want to make things right! Our Member Services team will email you right away.

Best,
Chad

Jamaica
1 review
0 helpful votes
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Orders Cancelled Without Valid Cause
August 9, 2022

In this day and age, having a different billing and shipping address is pretty normal. My card was charged and my order approved until 2 days later (when my order should have already shipped) when I get an email to say that "My billing address could not be verified". However when I reached out to them to let them know that my billing address was correct, they in fact said that my order was cancelled not because the billing address could not be verified, but because I had a different billing and shipping address.

This is quite frustrating because I shop on most sites with a different billing and shipping address and do this without issue. I must now wait 2 days for them to reactivate the account and then also reach out to them for them to replace my order. I also ordered with rush shipping so I could get my items before I specific date... that clearly will not be happening.

Date of experience: August 9, 2022
Jennifer M. Fabletics Rep
over a year old

Hello Ross,

Thank you for taking the time to leave a review. We appreciate you bringing this to our attention and we are sad to know about the negative experience you had with your orders. We value you as a member and want to make things right! Our Member Services team will email you right away.

Best,
Chad

Georgia
1 review
0 helpful votes
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Not a scam but….interestingly marketed lol
April 15, 2024

I pay $50-$60 for a member credit and cheaper prices on something you should already be getting cheaper prices on. For instance I have a member credit. I can only use that to buy one item or I'm stuck to whatever is in the bundle which is never the best stuff and the sizes are always off. So if I wanted to buy the shorts they make I do like (and I think they know they are popular) I have to spend a member credit thereby making the shorts $50-60 bucks. So in the end your paying for expensive stuff anyway.

Fabletics attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: April 5, 2024
Lia B. Fabletics Rep
over a year old

Hello Derek,

We regretfully note that we received your feedback regarding the VIP program. We hope we can make it up to you! Our Member Services Team will get in touch with you immediately for further help.

Best,
Lia

California
1 review
0 helpful votes
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Somewhat satisfied
December 4, 2021

As a member it's cool to be able to grab some first looks and some cute outfits, until you get them and have to return them. Returning is easy, but the problem is that by the time you return the item, there aren't any items left because they're sold out. So, you are left choosing from items that you may not like or other limited options, which sometimes aren't what you want.
Besides this hiccup, I like fabletics. I've been satisfied with their products, for the most part, and when I don't like an item, I can easily return it.

Date of experience: December 4, 2021
Jennifer M. Fabletics Rep
over a year old

Hello Julieta,

Thank you for writing a review! We are very sorry to hear that the items you like are sold out. We value you as a member and want to make things right! Our Member Services team will be contacting you within 24-48 hours to help you further.

Best,
Chad

Indiana
1 review
11 helpful votes
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Fabletics NOT affordable
January 27, 2016

fabletics.com
I never got a deal for first outfit for $25.00 nowhere does it explain that. I don't understand how it is affordable either? The commercials are false advertising. I don't blame Kate Hudson. Love her. I wouldn't want to put my name to that company. Shop TJ MAXX best brands at lower prices! Heck even go to Forever 21. They have cute workout stuff at affordable prices! Forget fabletics.com. Thumbs down.

Date of experience: January 27, 2016
Costa Rica
1 review
1 helpful vote
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I was new to Fabthletics and accidentally got charged. Now that I know how it works, I don't like it. There is something about being charged the membership that's doesn't feel right. If people can skip why have it at all? The brand is burdening customers with having to take that extra step of skipping for us to avoid spending money we don't necessarily want to spend. It's just not the business model for me.

Date of experience: December 1, 2022
Jennifer M. Fabletics Rep
over a year old

Hello Maria,

Thank you for writing a review! We value your feedback on the charges and would like to address your concern. Our Member Services Team will get in touch with you right away. 

Best,
Renz

Illinois
1 review
3 helpful votes
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Poor selection, quality and business model
September 1, 2022

I was roped into this membership month after month, in an endless cycle of not wanting to lose the credits I'd paid for, struggling to find something worthy of my credits, inevitably ordering something that half of the time didn't workout, returning, and round and round again. They make it intentionally difficult to skip a month (the 1st 5 days of a month - as opposed to anytime in advance of an upcoming month). Big waste of money.

Date of experience: September 1, 2022
Jennifer M. Fabletics Rep
over a year old

Hello Christine,

Thank you for taking the time to leave a review. Your feedback about our selection and quality is important to us. Our Member Services team will email you right away to assist you.

Best,
Clark

Iowa
1 review
0 helpful votes
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2 for $24 more like 1 for $28
January 19, 2021

Horrible! I did the 2 for $24 deal and paid for the shipping and tax. When my order arrived I was missing one pair for shorts and contacted support. They said one of my shorts were out of stock so just sent one. They charged me for one pair at $28. I ended up paying more for one pair than 2 at $24. When I contacted support they could not refund me for the missing item and said I had to pay for tax and shipping to send me another pair. Knowing they messed up before I said no thanks. Now I'm stuck with an overpriced pair of shorts and am missing the other one. I will NEVER shop here again.

Date of experience: January 19, 2021
Cole N. Fabletics Rep
over a year old

Hello Quinn,

Thank you for sharing your overall experience with Fabletics! We deeply value your business with us and your feedback is important for us to hear. For further assistance, our Member Services team will be contacting you within 48 hours.

Best,
Nelle