business logo of Fabletics

Fabletics

fabletics.com
active, casual, lounge men, womenAge 19-25, 26-45
Write a Review

About the Business

Fabletics is an innovative, high-quality athletic wear & accessories line co-founded by Kate Hudson that looks great & fits your budget.


fabletics.com
+1 844-322-5384
USA
Fabletics is part of TechStyle, Inc
Founded in 2013
Clothing item from FableticsFashion apparel by FableticsMerchandise from Fabletics clothing lineFabletics fashion product

Business Highlights

General

Parent Company: TechStyle, Inc
Year Founded: 2013
Target Gender: men, women

Shipping

Shipping Cost: $5.95
Free Shipping: sometimes
Free Shipping Detail: for orders above $49.95

Returns

Return Policy: free
Return Instructions: items must be new, unused condition with original packaging
Restocking Fees: no

Sustainability

Sustainability Score: Not Good Enough
Recycling Program: no
Responsible Materials: recycled

Product

Style: active, casual, lounge
Body Fit: regular, plus size
Available Sizes: Men's (2XS, XS, S, M, L, XL, XXL, 1X, 2X, 3X, 4X), Women's (2XS, XS, S, M, L, XL, XXL, 1X, 2X, 3X, 4X)

Customer Service

Support Channels: phone, facebook, chat
Support Phone: +1 844-322-5384

Payment Options

Payment Methods: card payments, PayPal

Membership Programs

Rewards Program: Active Junky, Rakuten, Swagbucks

How would you rate Fabletics?
grey star
grey star
grey star
grey star
grey star

Reviews Summary

Fabletics has a rating of 3.2 stars from 12,744 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Fabletics most frequently mention great quality, vip member and long time. Fabletics ranks 2nd among Sportswear sites.

service
866
value
873
shipping
851
returns
612
quality
833
This company does not typically respond to reviews
Arkansas
1 review
0 helpful votes
Follow DeDe X.
Unfollow DeDe X.
Send Message
Share Review
Report Review

Good Product but dislike Membership
July 7, 2019

I've ordered leggings and one top. The leggings were great quality, the top ran quite large. I do struggle to make the top work. What I dislike is, even I return they will provide a credit. The problem with the credit is that you have to use it on regular price items and cannot combine with any deals, discounts, or sale items. So MY money cannot be spent the way I would like it to...

Date of experience: July 4, 2019
Ivy T. Fabletics Rep
over a year old

Hello DeDe,

Thank you for sharing your feedback with us regarding the unpleasant experience you had in Fabletics. We value you as our member. You deserve only the best service, a representative from our Member Services Team will reach out to you within 48 hours to help resolve any concerns you have.

Best,
Ivy

California
3 reviews
0 helpful votes
Follow Amber T.
Unfollow Amber T.
Send Message
Share Review
Report Review

Quality is Subpar
March 1, 2023

I've been using Fabletics for a few years and used to really enjoy the leggings. I've never liked any other item, including bras, shirts, shoes, and bags, finding them to be of low quality fabric or build. Over the last year, the quality of the leggings has also gone down. The sizing is always way off and the fabrics keep getting thinner. Lately i find they fit more like the leggings at a cheap department store instead of a high-end athletic company. I have canceled my subscription

Date of experience: March 1, 2023
Allison C. Fabletics Rep
over a year old

Hello Amber,

Thank you for providing feedback about your experience with the products you got from us! We always welcome the opportunity to improve. Our Member Services Team will get in touch with you right away.

Best,
Allison

New York
1 review
0 helpful votes
Follow Stacey X.
Unfollow Stacey X.
Send Message
Share Review
Report Review

Whatever
July 1, 2022

Not sure why i continue my 'membership' here. The items ive gotten have been nice - but your sport bra's just dont ever fit right. The last outfit i got - the top was described as a bra - but it offered absolutely no support at all - so its not really a bra - but a top.

Date of experience: July 1, 2022
Jennifer M. Fabletics Rep
over a year old

Hello Stacey,

Thank you for writing a review! We value your feedback on the product you received and would like to address your concern. Our Member Services Team will get in touch with you right away. Thanks!  

Best,
Renz

Washington
2 reviews
0 helpful votes
Follow Anita B.
Unfollow Anita B.
Send Message
Share Review
Report Review

The leggings are evrything.
July 1, 2020

I've loved every pair of legging and capris. I did buy a pair that had no phone pocket which was very unfortunate. But oh man do they fit great and are incredibly comfortable.
I will say tho the reason for only 4 stars is none of the sports bras or tanks fit right. Its all made for small chested women. And that I am not.

Date of experience: July 1, 2020
Cole N. Fabletics Rep
over a year old

Hello Anita,

Thank you for sharing your feedback regarding the size of your purchase. We value your feedback so, our Member Services team will be in touch with 24-48 hours to assist you further.

Best,
Nelle

Canada
1 review
0 helpful votes
Follow Curtis E.
Unfollow Curtis E.
Send Message
Share Review
Report Review

Underwhelming
October 1, 2022

As a male the selection and monthly drops sre pretty limited and disappointing. There's nothing special about the designs, and most of all, the price increase for your monthly credit just isn't worth it (depending on item). I can't justify a shirt or shorts for $60, Im in Canada so my credit is more,. You're better off paying for the item via card. I've been a "VIP" for over a year and the only time I've benefitted was the day I signed up and had access to whatever VIP pricing sale was at the time. On a positive note the items I have purchased are decent quality and comfy.

Date of experience: October 1, 2022
Jennifer M. Fabletics Rep
over a year old

Hello Curtis,

Thank you for sharing your experience with the monthly member credit and the items we have online. We value your opinion, and we would like to make things right. Our Member Services Team will email you shortly to assist you.

Best,
Mary

Mexico
1 review
0 helpful votes
Follow David T.
Unfollow David T.
Send Message
Share Review
Report Review

The only pant is very inconsistent
November 1, 2021

The first pants I bought where slimmer and tighter from the bottom. Now you are just making them straight and loose and they fit like regular boring pants. Also I've ordered several pants at the same time and one varies too much from the other, meaning that your quality control is very loose.

Date of experience: November 1, 2021
Jennifer M. Fabletics Rep
over a year old

Hello David,

We are sorry to hear if you are unhappy with our sizing. We will contact you within 48 hours for further assistance.

Best,
Nelle

Washington
1 review
5 helpful votes
Follow Eric E.
Unfollow Eric E.
Send Message
Share Review
Report Review

Total Scam
December 20, 2018

My wife thought she was buying pants. One of the pants had a hole in it out of the package. Got charged $50 for a "membership" that she received nothing for. Horrible cheap product, predatory billing practices. Avoid at all costs.

Date of experience: December 17, 2018
Ivy T. Fabletics Rep
over a year old

Hello Eric,

We’re sorry to hear about your recent experience with Fabletics! We value your feedback and the chance to resolve any issues that our members may have. A representative from our Member Services Team will be contacting you within 48 hours to further assist you.

Best,
Ivy

Canada
1 review
0 helpful votes
Follow Ojiugo D.
Unfollow Ojiugo D.
Send Message
Share Review
Report Review

Generally Good
October 4, 2022

The biker shorts have an amazing fit and I'm glad both full lengths and shorts have pockets. I only wish the full length bottom will stay put. This is a problem for most sport gear the keep sliding off my waist.

Date of experience: October 4, 2022
Jennifer M. Fabletics Rep
over a year old

Hello Ojiugo,

Thanks for sending your review! Your feedback about our product style and sizing is important, and we would like to address this as quickly as possible. Our Member Services team will email you right away to assist you further.

Best,
Zeth

Texas
1 review
1 helpful vote
Follow Megan L.
Unfollow Megan L.
Send Message
Share Review
Report Review

I bought three items on January 4th and still haven't received them so I complained and got a refund and ordered more leggings and have not received them and am afraid I won't! If you have this many issues with your shipping provider maybe get a different one! Paying for something and never getting it is a scam!

Date of experience: February 5, 2021
Cole N. Fabletics Rep
over a year old

Hello Megan,

Thank you for writing a review! We would love to assist you further with the concern you had with the order you did not receive. A representative from our Member Services Team will email you within 48 hours.

Best,
Dean

Illinois
1 review
0 helpful votes
Follow Dora V.
Unfollow Dora V.
Send Message
Share Review
Report Review

Better fit
November 1, 2021

Product that I purchased didn't fit right. Sports bra I purchased had good coverage but the shoulder straps were too long. Tried a medium but not very good coverage. I couldn't return or exchange for a different size. If products can't be exchanged, then maybe you should let your customers know BEFORE they check-out.

Date of experience: November 1, 2021
Jennifer M. Fabletics Rep
over a year old

Hello Dora,

Thank you for writing a review! We are sorry to hear if you are unhappy with our products. For further assistance, our Member Services team will be contacting you within 48 hours.

Best,
Nelle

Texas
1 review
0 helpful votes
Follow tranita U.
Unfollow tranita U.
Send Message
Share Review
Report Review

Sizes not available
December 1, 2021

I like to get the most for my money, so I wait until there's a sale a normally I would buy matching sets. Lately while trying to pick matching sets they are always unavailable or sold out especially in size medium.

Date of experience: December 1, 2021
Jennifer M. Fabletics Rep
over a year old

Hello Tranita,

Thank you for writing a review! We are continuously striving to satisfy our member's needs as much as possible, especially with the availability of our products. For further assistance, our Member Services team will be contacting you within 48 hours.

Best,
Nelle

California
1 review
0 helpful votes
Follow Lily L.
Unfollow Lily L.
Send Message
Share Review
Report Review

Pretty good
May 28, 2020

I got a good deal (2 leggings for $24) and so far I am satisfied with the product. The fabric has good quality. I would not recommend the VIP to people like me who forgets about it and gets money charged.

Date of experience: May 28, 2020
Cole N. Fabletics Rep
over a year old

Hello Linwei,

Thank you for writing a review! We are happy to hear that you are satisfied with our products. We appreciate your feedback regarding our VIP Membership works. Our Member Services team will be contacting you within 48 hours for further assistance.

Best,
Nelle

Massachusetts
1 review
0 helpful votes
Follow Beka T.
Unfollow Beka T.
Send Message
Share Review
Report Review

Horrible customer service and follow up
December 1, 2022

Most of my packages have been lost and every time I reach out to customer service I get different responses on what to do. Any requests that get sent to a "manager" never get followed up on. I'm done with Fabletics.

Date of experience: December 1, 2022
Jennifer M. Fabletics Rep
over a year old

Hello Beka,

Thank you for your honest feedback! We're sorry to hear that you haven't gotten your order. Our Member Services Team will get in touch with you right away.

Best,
Renz

California
1 review
1 helpful vote
Follow Linda F.
Unfollow Linda F.
Send Message
Share Review
Report Review

Losing interest
November 9, 2019

Some of the new pants seem to fit smaller from the other items I had purchased before. I had to return and exchange for the next size. However, Maj pants seem to run bigger. It's disappointing when you send me an email a week later after I processed the exchange online that the Leah oversize jacket was out of stock. It takes 2 weeks to receive a return exchange.

Date of experience: November 6, 2019
Cole N. Fabletics Rep
over a year old

Hello Linda,

We count on our members to bring situations like this to our attention, so thank you. We apologize for your recent experience and would like to assist you. A representative from our Member Services Team will be in touch within 48 hours.

Best
Ivy

California
1 review
0 helpful votes
Follow Emma L.
Unfollow Emma L.
Send Message
Share Review
Report Review

I originally joined Fabletics for the 2 for $24 (as probably many do). While I enjoy the actual products, they charge around $50 a month for 1 VIP credit. You can use this VIP credit on anything in the store which means that you can spend $50 on a $65 item OR you can spend $50 on a $30 item. It doesn't make sense. If you try to maximize savings and add sale or clearance items to your cart, they STILL charge 1 VIP credit and any coupons you have will be taken off the full price instead of the sale price.
Lord forbid you forget to skip within the first 5 days of the month? Oh well. $50 charge for you.
It's taken me a year to cancel because they didn't have a way to cancel online until recently. I would call in the middle of the day for the line to say there's no one available and to call back later.
Also, sizing is small. The two pairs of leggings I ordered were see through.

Date of experience: July 27, 2021
Jennifer M. Fabletics Rep
over a year old

Hello Emma,

Thanks for sharing your overall experience with us! We deeply value your business with Fabletics. We've sent you a request on www.sitejabber.com asking for your account information for us to pull up your account and assist you further. Kindly check your email notification from www.sitejabber.com or log on to the website to respond to the request, and we'll be happy to assist you!

Best,
Nelle

Florida
2 reviews
18 helpful votes
Follow Daniela C.
Unfollow Daniela C.
Send Message
Share Review
Report Review

Rip off
February 14, 2016

They charge you to shop there!?!?! Like what in the world is that?!?! That's so ridiculous I don't even know how to react... They practically said "hay we'll give you this outfit for 25 bucks charge 50 bucks next mont" like seriously? For black leggings and a oversized top? I can get that at forever 21 for 20 bucks... And they don't charge me to walk in to shop... Apparently these people do

Date of experience: February 14, 2016
New Jersey
2 reviews
0 helpful votes
Follow Joel Z.
Unfollow Joel Z.
Send Message
Share Review
Report Review

Love their running gear
May 17, 2024

Like the title says, I love their running gear! The One shorts and pants are absolutely fantastic for eliminating chaffing and the need for a clunky arm band. Anytime I go on a long distance run I ALWAYS wear these items, they are a must have!

Date of experience: May 7, 2024
New York
1 review
0 helpful votes
Follow Ana U.
Unfollow Ana U.
Send Message
Share Review
Report Review

Always great products
January 1, 2023

I have been a customer with Fabletics since 2017. I love their clothing, and customer service. When the clothing doesn't fit right or it's not what i expected i never had an issue returning or exchanging. Always great on all fronts.

Date of experience: January 1, 2023
Jennifer M. Fabletics Rep
over a year old

Hello Ana,

Thank you so much for sharing your awesome shopping experience with others! Our goal is 100% member satisfaction and it sounds like we achieved that goal with you. We want every experience to be “five stars”!

Best regards,
Chad

Texas
1 review
0 helpful votes
Follow Kailey W.
Unfollow Kailey W.
Send Message
Share Review
Report Review

Scam
April 2, 2023

They don't explain the monthly charge of over $50 unless you read the fine print. Seems like a great deal the first time you buy. Then everything goes back to normal price and is over half the price it was before.

Date of experience: April 2, 2023
Allison C. Fabletics Rep
over a year old

Hello Kailey,

Thank you for sharing your experience with the membership and prices we offer. Your feedback will help us what we can do better. Our Member Services Team will get in touch with you right away.

Best,
Allison

New Jersey
2 reviews
0 helpful votes
Follow Adam N.
Unfollow Adam N.
Send Message
Share Review
Report Review

Love the clothes. Hate the subscription.
November 4, 2022

I love the the shorts I got from Fabletics and they were priced to sell. However, you had to join an expensive subscription program that was very tricky to cancel once you signed up which turned me off. They have a great product, but I don't need exercise gear enough to want to join a clothing subscription service.

Date of experience: November 4, 2022
Jennifer M. Fabletics Rep
over a year old

Hello Adam,

We appreciate the feedback you shared regarding the VIP program. You deserve only the best service, our Member Services Team will reach out to you right away to help resolve any concerns you have.

Best,
Lia