Fabletics is an innovative, high-quality athletic wear & accessories line co-founded by Kate Hudson that looks great & fits your budget.
Fabletics has a rating of 3.2 stars from 12,744 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Fabletics most frequently mention great quality, vip member and long time. Fabletics ranks 2nd among Sportswear sites.
Overall my experience wasn't terrible. I did have some issues navigating the website and was not happy with the quality of leggings I received. The websites search engine does not bring up items with the same keyword searched for and the items on the site are listed over and over again. Rather than being listed once by style then with other color options shown below. Trying to locate exactly what you are looking for with an inaccurate search engine and repeated items was quite frustrating. The leggings themselves were very sheer which is sad coming from a company who stands by squat proof material. The other pair I ordered were not labeled correctly because I was unable to get them past my thighs. Both leggings I ordered were a size small, but I think one was actually an XS. I returned the items and am willing to give this company another try before choosing to cancel my membership.
I joined the member as the NEW VIP coupon, and I bought a bunch cloth and I loved the style and quality. However, since I got all I need for sometime on my first order, I've tried to skip the month for 3 months, every month I will click "skip the month" on the first day. However, only first time worked, the last two month although I clicked the button but looks like it didn't got through. I doubled checked my inbox, I didn't receive the "skipped the month" email like the first time. This is still a puzzle for me, why when I say the confirmation on "skipped the month" on the web but it didn't go through. Now I am forced to spend the two credit I got.
If you think that you're getting a deal for 2 leggings at the price of one think again, you instantly get put onto a VIP membership and if you don't skip the month between the 1st-5th of each month £54.99 comes out of your account. I will never buy from here again, very sly way they do it to get more money out of you.
Hello Jody,
Thank you for taking the time to leave a review. We are sad to know that you are not pleased with how our VIP program works. We value you as a customer and want to make things right! Our Member Services team will email you right away.
Best,
Chad
I placed a large order of Christmas gifts on 11.25.23. Tracking showed it arrived to my hometown 12.3.23. It said it would be delivered on 12.12 (which was a little weird it'd take that long to get to my house). I received an email on 12.12 saying my return was initiated. I never initiated a return and the tracking site still said it would arrive on 12.12. I called Fabletics immediately. They said they could try and reprocess my order but only 4 out of the 9 things I ordered were in stock! The things not in stock were my gifts. They were not helpful and when I tried to understand how this could happen, the answers made me more confused. They kept saying they were sorry but offered no solution. I will never order from Fabletics again.
Hello Heidi,
Thank you for sharing your experience with your order and the items we have online. We value your opinion, and we would like to make things right. Our Member Services Team will email you shortly to assist you.
Best,
Mary
I have been purchasing my fitness, yoga and Pilates work out outfits from Fabletics for years now. Even just going for a walk, on the treadmill, yoga mat, Pilates machine or gardening outside, these outfits are my 'go to' move-ability companions. I love the movement the materials allow and the comfort afforded on relaxing days. I am not, by any means, an exercise buff due to Rheumatoid Arthritis and it's limiting factors. When I am capable and am getting out there, Fabletics exercise outfits are my favoured. Looking good while focusing on stretching and mobility is a bonus and a capability booster too!
Thank you for keeping me fabulous and capable Fabletics designers! I am very pleased with your products.
Hello Jacquie,
We are glad you are enjoying our products! We are also happy your items are a perfect fit! We promise to continue manufacturing more beautiful products with good quality just for you! Thank you for sharing your wonderful experience with us!
Best,
Zeth
Like a fool I bought the discounted outfit which seemed a fabulous deal but which I never received. They said I did. Live in a very safe rural area and have never had parcels go missing. Then the £44 monthly charges started despite my emails requesting cancellation and a refund. No reply to emails and ringing is hard. They are all trained to get you to stay in and 'spend you growing credits'. They should be investigated and closed down. Do yourself a favour and walk away. So many fantastic options on the high street for Activewear.
Great company, great clothes, great deals! The only thing that kinda sucks is their capris and almost everywhere come 2 inches above the ankle bone. A true capri should be mid to upper calf. I work in a very hot place and self esteem is too low for shorts. Unfortunately with the now days capris keep my ankles cool. So there's that.
Hi Amber,
Thank you for sharing your feedback regarding your shopping experience! We always like to know what our members are thinking so we know where to improve. A representative from our Member Services Team will be contacting you immediately.
Best,
Kim
I've loved nearly every piece of workout wear from Fabletics. Their leggings are the absolute best, I especially love that they include pockets on most all of their styles. Also their bras are cute and comfy! Leggings are not see through and I can always trust them to feel nearly weightless and not roll down so I can focus on my yoga practice or workout.
Hello Jamie,
Wow! Thank you for loving our great products! We always strive to set a standard with the quality and fit of our products and we are glad to know that you like them! You can surely expect great styles on the website!
Best,
Nelle
I love everything I bought! The only downfall is there are regular calls needed to customer service for promo codes not working, gift cards not working, and checking on items availability because the site is not up to date... that being said... it's totally worth the trouble to get some of these great deals on leggings and things! Powerhold is my favorite! There is a learning curve to find out which styles will be your best fit, but once you find it, it's smooth sailing.
I saw an ad with Kevin Hart and I liked the shorts so I bought them. But the next thing I know is I was (thanks to the fine fine print) subscribed to a membership and my card got charged for frigging $49 bucks 3 times, 2 times after actually canceling the membership and getting a refund for the first time. They bank on your stupidity, so if you are stupid fabletics is for you.
Hi Akshay,
Thanks for your effort in writing a review! We are sad about the negative experience you had with our VIP program. We will be contacting you via email within 48 hours for assistance.
Best,
Cathy
It's been almost 3 weeks and my order has yet to ship. I was told I would receive free 2 day shipping due to the delay but my account still shows standard shipping. I cancelled my membership because of this today. I placed orders from 3 different companies on the same day and have received all of them. I understand things are slower now but this is rediculous. I wish I would have ordered from a different company. You would think with as much as they advertise they would be more professional, but judging by their low rating and poor reviews posted here they are not too concerned with bettering business operations or quality.
Hello Danielle,
Please accept our sincere apologies for the inconvenience you may have experienced in regard to the shipment of your order. This situation is not ordinary and is not typical of us. We are very serious when it comes to our member's satisfaction. We have a very dedicated Member Services Team here to help you in any way we can. Someone will contact you via email within 48 hours.
Best,
Dean
Thank God for people who shared their horrible experiences so that I could be spared the drama. I had a feeling before I typed my cc#... So I google these reviews...
I agree the site is confusing with false price advertising. God bless you all who stopped me from the drama and headaches!
Overall I like fabletics but sometimes the fit can be weird. I often find the waist is tighter but the hips and butt are roomy. Some of the materials do not stay put when you're working out and I'm constantly having to adjust them. My favorite is the powerhold because it stays in place and has the best fit. They are made well. I've never had any pilling or loose seems.
Hello Michele,
Thank you for taking the time to write a review! We'd be delighted to help you further with your concern about the product sizing. Our Member Services Team will reach out to you right away.
Best,
Allison
What a SCAM! In the 'fine print' it mentions the $ 49.95 monthly charge. Seriously? Why on earth would you need to subscribe to an athletic clothing company? If there was a way for Kate Hudson to see what people outside her bubble really think about her ripoff business and she cared maybe she would fix this mess.
Was told can't expedite order, because it's custom. How hard could it be to stick and expedited shipping label on the box instead of a regular one? I'm even wiling to pay for it, but since the option in their drop-down menu does not exist, then it seems a simple tax is just impossible. When I pay $200 for a jersey, I expect a customer service to match.
Hello Adrian,
Thank you for sharing your experience with having expedite shipping on your order. We value your opinion, and we would like to make things right. Our Member Services Team will email you shortly to assist you.
Best,
Mary
There's a sale every day but it the same stuff over and over. I can't tell the difference from one legging to the next and instead of showing one style and listing all available colors, they make it look like there's all these different styles and make you scroll through all of the same things. The best sales are given to new people just signing up, and after that the prices and sale prices are never as good. I've found the site to be slow, and the customer service reps have not been customer friendly at all. I'm thinking of discontinuing but need to spend my member credit first. I'm finding it difficult to sing a thing I want in the color and size I'd like to have it in. I'm very disappointed all around.
Hello Madeline,
Thank you for taking the time to let us know about your thoughts on the products, sales, and prices we offer. We strive to satisfy our member’s needs as much as possible. Our Member Services Team will get in touch with you right away.
Best,
Allison
I was sold on trying out Fabletics because of the sale they were offering. The product is wonderful and high quality. I decided to cancel my membership because I don't need new workout gear every month (I mean really, who does right?), and the customer service rep made it really easy to cancel.
Hello Brittany,
Happy to hear that your concern was taken care of! We always make sure to make beautiful and quality items at a very affordable price just for you! Have a great day!
Best,
Renz
They lock your credit card in and won't let you delete it and if you forget to go cancel the "membership" between the 1st and 5th of the month you're automatically charged $60.
I did not sign up for it in the first place and suddenly saw a $60 charge. Makes no sense
Hello Ben,
We regretfully note that we received your feedback regarding the VIP program. You should only receive the greatest services. Our Member Services Team will contact you right away for further assistance.
Best,
Lia
Customer service does not really exist. Placed on hold indefinitely on the online chat and over 30 minutes hold to cancel membership. Their shipping and order processing times are pretty ridiculous considering the competitors they have and their clothing is so-so for the price. Not worth the hassle to purchase sub par products.
Hello Mitsuru,
We understand how you feel, we’re very sorry. We’re going to take care of this for you right now. You deserve only the best service, a representative from our Member Services Team will reach out to you within 48 hours to help resolve any concerns you have.
Best,
Ivy
I have a pretty large Fabletics collection at this point, and I've never been disappointed with quality. The ONE isolated time I did receive something with a makeup stain, it was immediately replaced for me at no charge for the return shipping. I just love this brand and will be a lifelong supporter!
Hello Ashleigh,
Your love and support as one of our members are highly appreciated. Giving you, excellent service is always a pleasure. We guarantee 100% satisfaction with all products and services you purchase from us. Thank you!
Best,
Mary
Answer: I did read the fine print, as stated, which you find out when you are about to place your order. Those few who LOVE Fab would have you believe, that we are dolts and can't figure out this "club" has you by the short hairs once you order 1 outfit... the hook is set. So if you wanna hassle with the $49.95 charge that you may or not remember to decline each month, see the charges on your card, only to find you have "store credit" instead of the charges removed... then by all means, place your order. As far as the 16% "like" rate at the top, THAT in itself should let you know, steer clear. It took me MANY attempts just to stop their emails from coming to me... finally!
Answer: Hi Heidi I really would cancel as soon as possible because if you don't you will be charged whether you buy anything or not. Do it now because if not before 5th, you will be charged. You have to do this every month it's really not worth the hassle, I would buy from the high street at least you know where you stand. Also, I am assuming Myka works for the company! There are very few positive comments about this company I would steer well clear.
Answer: I rang my bank and told them to stop any future payments leaving my account. When I finally got through to fabletics, I had the worst most arrogant a***hole in customer services so I wouldn't bother wasting your breath
Answer: When I cancelled, I made sure that I used up every dime of credit because I was pretty sure that this shady company would take the credit I was owed. Someone should start a class action suit against them. They just do whatever they want...
Answer: The best thing to do is to use your credit and buy something in the amount you were charged and then call to cancel your membership. You can try to get them to reverse the charges but chances are you won't get it back. Don't cancel until you use the money you already paid though!
Answer: All the good reviews on this site most likely come from employees, you could ask them.
Answer: Unfortunately this company is corrupt. You'll have to call relentlessly until they answer. I cancelled over the phone successfully. Leave a post with your negative experience getting a hold of someone to cancel.
Answer: I bombarded them on twitter and Facebook. They got back to me quick!
Answer: No you are not. Cancel it asap and then you won't get charged the monthly subscription charge. Best to call them and cancel it over the phone, and then send an email stating that you called and that they promised to cancel the account just as back up.
Answer: I think you should be okay! Canceling it is easy but I really doubt they'll send you a bill! I used it for a while and had no problems until this one but they were so beyond rude :( unless they have your billing information they can't just charge you!
Hello Alexsys,
Please accept our sincere apologies regarding your recent purchase with Fabletics. Our helpful Member Services Team would love to assist you with any problems you had. Someone will contact you via email within 48 hours.
Best,
Ivy