I was overcharged on my credit card. By $300+ and have been trying to get it resolved since the order was placed. Have spoken with 4 agents and a manager who keep promising that this will be refunded within 48 hours and for me to check back and it never is. Now the latest is because I returned one of the items I have to wait for that to be processed for my overall return to happen. This was almost three months ago and it's still not resolved. Every time I call it's an hour of my time with empty promises and no resolve, no one follows up with me, it's disgusting. It's your mistake and I'm doing all the work. I'm to the point I'm going to get my lawyers involved. Too bad, because you have great clothes!

I absolutely loved Fabletics when it first started. I thought the price for VIP was good and for $50 you could get a great workout outfit. Now most outfits are closer to $80 or more. Also, they are constantly changing what leggings, bras, shirts are available to purchase so if you have a favorite piece, you have a very short period to but before they evolve to the next hip clothing type. And even if you can find a legging or top you love, it's rare you can find it in your size even just a few days after it goes for sale. I think they need simplify and to go back to the way it used to be.

7 months ago I bought 2 pairs of leggings for the 2 for 25 dollars deal this website offered. I saw this offer through Facebook and thought it sounded amazing. I got my leggings and loved them, and I didn't go onto the account again until now. I saw I had $350.00 in store credit. I had no idea they were taking almost 50 dollars a month from my account for over half a year. I am going to work to get this money back as I just enrolled in graduate school and it is insane to lose 350 dollars for two pairs of leggings... I hope fabletics will do something to make up for this.

Shipping and returns were surprisingly quick and easy. The quality of the product is awful though. Everything is cheaply made (one item was falling apart when I received it) and the fabrics are thin/cheap. Some items might be worth it but beware.

They give you a cheap intro offer to get you on their obligatory purchase list. If you don't respond to their site saying "no purchase" within 4 days of each month, they automatically charge your credit card and refuse to remove it.

Some have called it a scam. I won't go that far but I also won't maintain my subscription. Never received the monthly email reminder about the monthly purchase or skip. Like most people, I do not purchase every month, nor do I live on the website. I did get the email that they charged me for the month (would have skipped). After trying to go through the chat function which was useless, I called. The automated system just to get to a live person is a nightmare, and the actually person that I finally got to was extremely unhelpful. Cancelled my subscription immediately. Will end up eating that $50 but at least it'll never happen again.

The Fabletics platform showcases specific items they believe are tailored to your interest. This would be fine if it was still easy to locate additional items outside of this category, but it is not. If I could search by specifics like you could previously when the site was rolled out years ago, I would enjoy it more. It is also hard to locate each month where I can skip the month, especially when on a mobile device. Lastly, not being able to utilize sale prices in conjunction with your credits its upsetting. The credit should be able to be used as cash value on sale items as well. I should not have to purchase separate orders and pay additional amounts when I have the value in credits already.

If you are given a gift card you cannot apply any first purchase discounts. I got a gift card and had seen ads so decided to try it out but after talking with customer service turns out that you can't apply both the first time discount and use a gift card which makes no sense. This proves how this company is really a scam!