I had no idea it was a subscription that I was signing up for. I guess they should make that clearer when you're checking out. I found out about a month later when I got another rather large charge from them on my account. Cancelled it immediately after I noticed it. Thankfully I noticed it the first month it occurred because I don't normally check my bank statements that closely.
Aside from that, the leggings really are fantastic so I had to give them some stars!
Would definitely order again if you didn't have to have a subscription.

I don't understand why so many people are giving this company such bad reviews. I have been a VIP member for 8 months now. I have had a great experience with them. I have had a couple issues like having a shipment lost during transit, but they did whatever it took to make it right for me and since some items where no longer available they refunded my money and gave me 50% off my next order. It was a little disappointing to not get some things I really wanted, but they did what they could to fix it. If I have had to make an exchange it as always gone smoothly and I always receive my items quickly.

I mostly love the product but the website is the biggest hurdle to ordering. It needs to be completely revamped. It was SO hard to order due to lagging and other glitches. I cannot believe my favorite actress has a crappy website for her clothes. It's pretty disappointing. It makes me not want to order at all and I know I cannot be the only one. I doubt they will do anything about it but i at least wanted to say my peace. Because of this issue I usually order my leggings elsewhere.

Website has major issues. Can't scroll properly, it jumps around. Unable to "skip month" and was told by customer service to use Internet Explorer instead of Google Chrome, but same jumping issue. Live Chat is NEVER available, I have tried many different times. Calling customer service takes too long and is overseas. I never receive emails from them even though my address is correct on the account. I like the products and have been with them a couple of years. But I am a bit over it and am thinking of cancelling, but I have a credit I need to use!

Wow! I ordered a few items here with the promise of a huge discount (which was no discount-trust me! It was SO expensive I would have done better with just going to sports authority) if I signed up for some VIP which never covered a monthly charge. But here I ended up paying every month! This is a total scam. The clothes I ordered didn't fit and they were not what I ordered at all. I had to call to get this charge taken off my account. Hopefully it will. I am going to report this to the Better Business Bureau. I will NEVER order from them again and will tell all my friends about this scam.

I neglected (my error) to skip June; thus, when I checked my account mid-June I had one member credit. When I skipped July (today), I discovered I had two credits. I began an on-line chat inquiry and was told I had not skipped May (I know I did). After 30 minutes of back and forth nothing was resolved. The representative's only solution? Spend the two credits and the tech department will "look into the issue" so it doesn't happen again. This is no way to run a business or treat customers. I would have expected an apology and a one-month refund to my credit card. Sadly disappointed.

They make become VIP member without explaining that you have to pay $49.95 monthly fee for it. So you look for a bargain on clothing but end up paying $49.95 every aside from what you pay for clothing. Would not recommend. And customer service is bad.

I've bought a few of my favourite pieces from Fabletics and a few less then great. Overall I am satisfied with my purchases. They used to have some real detailed sweaters and long sleeve tops for winter. I'm hoping to see some more of those soon!

The items I see in ads are often not available, not just in my size but in any size. I have worn Fabletics for years. They were my leggings of choice and I trained and ran my first marathon in them. I never had issues with the leggings. My newer pairs that I have received will sometimes get little holes, split at the seams, or not stay up as well. I also don't find Fabletics high impact bras comfortable. I was much happier with Fabletics about 2 years ago, now I often look for alternative choices.

They use some weird shipping service, and i had made a mistake in my address. I attempted to contact multiple times and submitted multiple requests to change the address. No one ever got back to me and i never got my shorts :( i was really looking forward to getting them as well, but i don't think i will be ordering again because of this reason.