I ordered an outfit from Fabletics. First, I never got my order. The company claimed they delivered it to my address, and yet did not leave a note or a contact number or anything. Second, when I called to check on the status of my order, the woman told me a neighbour had signed for it. A neighbour from the building next door. Someone I have never heard of. I will never see that outfit. Third, I called to get a refund on my order and cancel my account, and then ended up with another charge on my credit card. A surprise membership fee I had no idea about. Even though the people on the phone were nice and seemed to be trying to give good customer service, they did not even try to do anything to rectify the situation. I would never recommend this company to anyone. It was the worst experience. Buying beautiful clothing should never make someone so frustrated. If I could give an overall rate of zero or below, I would.

They had a pair of leggings listed for a price on their website but when you added it to cart it almost doubled. Chatted with fabletics team members, sent time stamped pictures proving that the price I said was listed yet they refused to honor it. I worked retail for ten years, when the company makes a mistake they're supposed to honor their mistake. Cancelled my membership right then. Obviously this company doesn't appreciate individual buyers since they've gotten bigger over the years.

Overall, I'm happy with my purchases so far. The only drawback I would say is the fact that the leggings are not the best quality. One pair has a hole and the other is starting to rip at the seam. Compared with other athletic brands I have purchased from in the past, it is pretty disappointing since they have lasted years and these have hardly lasted a few months. Bummer! But the styles are cute and if you're a member, the prices are reasonable. Not sure how much longer I will continue being a member and buying on a monthly basis though.

My first order arrived promptly, but I do not particularly like the fabric, and do not want additional pieces of clothing made from the same kind of fabric. I called to cancel my membership; after holding for about four minutes, I was connected to someone whose phone kept cutting out, and I could not understand a word she was saying. Called back, held for another six or seven minutes, got connected to a man who clearly was trying to convince me to change my mind. I get that, but at that point, I just wanted this done. A company that renders horrible customer service is not a company I want to do business with, period; the aggravation will be endless.

Fabletics as a whole is wonderful! I recommend them to all my girlfriends who are looking for high quality workout gear but can't justify the high prices other brands charge. But, don't let that steer you to think the quality of Fabletics is lesser than the other brands out there! They are extremely comparable when you look at the quality of the material and craftsmanship! My only gripe is that shipping takes about a week to get from Cali to Utah, when that is normally about a two day transit time. Regardless, I will happily wait, it's so worth it! :)

I love the Fabletics products. They are great quality and good value for the price. However, as a member, I am disappointed that the company no longer sends a reminder email on the first of the month about choosing or skipping the month. I sometimes forget and then I end up being charged for that month's pick when I really didn't want or need anything. As a 61 year old woman there are only so many work out clothes I need. Please review this policy!

I had three months worth of credits disappear with no notice and Fabletics won't reimburse me! I have spent a lot of money with this company but never will again. They could have easily issued me a gift certificate but no. They send emails weekly advertising sales which regularly land in my email inbox yet tell me I need to check my spam file for the emails warning of potential credit expiration. I checked and never received any such warning from Fabletics. This is simply out and out theft.

Bought my leggings and I love them. But Greed and dishonesty as taken the gloss off my purchase. Justfab have been taking money out of my account. Signed me up to a subscription (Justfab)
I couldn't figure out what I'd purchased. Did a bit of investigation £49 gone out of my account today. Looked back then realised it was my leggings I'd bought back in June. £147 later!, Stay well clear of this company... Pretty face and celebrity endorsement... greed all the way!,, will be reporting to Trading standards

I love the product, but:

1. It took about 2 weeks just to ship out, I'm not expecting them to be Amazon Prime but waiting almost a month for a pair of shorts is a little too much.

2. I don't like the whole subscription system and how they try to create this big "contrast" between prices before and after subscribing: "without subscription: $100, with subscription: $30" - just sell it for $60 and call it a day. People don't want to be paying subscriptions for workout clothing.

I was very excited about the product promise and the promotion (2 shorts dor $24), but didn't really understand I was signing up for a subscription until my credit card was charged with ~$54 a couple of weeks after.

Shorts are really good (only complain is that they take quite a bit to dry out, if used for swimming) but I do not consumer fitness clothing to live up to that subscription.

Fortunately, customer care was quick, responsive and nice to cancel the subscription and refund me upon request.