When I first joined Fabletics about 5-6 years ago, I was impressed. Items were in stock, orders came fairly quickly, customer service was good. Since they have grown, all of the above have decreased substantially. While I like the quality of most products, I hesitate to order from them. Many times, a particular item will have extremely limited availability in my size and preferred color. Delivery time is terrible. Customer service is less than impressive.

Before 'getting started' they very vaguely mention that one of the benefits of fabletics is 'flexibility' in that you can opt out by the 5th of the month and with hindsight this makes sense of course. At the time it was completely unclear what this actually meant. You have to give your email address even before you see their products and that is how you 'sign up' to their scam and the cascade of damage is done. Granted what I bought from them was nice but I don't appreciate being taken advantage of. Also, all their 'good' reviews look fake. No reasonable person would knowingly sign up to this. As a company they should be worried about the inevitable consequences of an illegal operation. To deal with them go through your bank.

I am surprised Fabletics received so many bad reviews. First of all, people who get upset tend to express their feelings more. $25 for your first outfit is very generous from Fabletics. I am repeating what other people said; you have to know what you sign up for. If you don't want to be charged $49.99/month, call customer service and cancel your VIP membership. Win – win situation; you get a bargain for one outfit. When you collect 1000 points, you get 1 free outfit. Points collect through purchasing and product reviews.

Overall, my experience has been great. I purchase outfits often; good quality – worth the money. Although one time I forgot to skip a month, I still could use the credit for next purchase. Credits charged rollover, does not expired.

I recently found that they were charging me for credit even the month I shopped, which it should be only charged if you didn't order between the 1st to 5th of each month. At least, that is what I have agreed to for years. So I contacted them and got an answer like this --- they changed their policy by sending out marketing emails and counting them as "informed" enough. And they also updated their "how it works" page. So they sneakily charged everyone an extra credit every month when you think it was still "shop or skip"!
This is a fraud! I'm reporting this company and spreading the word in every way I can. And NO! They will never get my money ever again!

The old school power hold leggings are great, but there are so many different fabrics now that it is easy to order the wrong ones. Secondly, I have purchased what I thought was the same sports bra - (same name) - but not actually the same. The final challenge - it's difficult to return things. The inconsistency and difficulty in returning items has made me move more to shopping local (for less cost) versus risk ordering on fabletics.

I wrote an earlier review & a customer service team member said they'd reach out right away - they never did. I contacted them a few more times but no response. They only reply on here for appearances.

Are you people serious? How is it the company's fault that you CAN'T READ? I got my outfit for 50% off, loved it and knew exactly what I was signing up for when I bought it. I now regularly get athletic clothes from them and find them to be extremely competitive in price and quality with brands like lululemon. If you don't want to pay the $50 on any particular month, you can easily go online and skip a month and returns are easy, same thing, go online and just return stuff. The people giving this site 1 star ratings need a reading course and a class on how the internet works. I love my fabletics, 5 stars all the way!

My daughter fell victim to this scam! She bought two leggings in March and unknown to her she was being charged 49.95 a month for the past 5 months. She is deaf, which makes it difficult for her to get a good paying job. Fabletics just took 1/4 of her monthly salary from her. SHAME ON YOU! I am very disappointed that Kate Hudson is co-owner in a company that scams people with their fine print. When I chatted to cancel, they kept saying she had credits she could use, but they don't calculate the credit when she tried to use them. Additionally, one of the leggings got a run in the leg the first day she wore them. This may require court action. I am furious!

I cancelled the account in May, but they continued to take payments. This ongoing saga has been going on for one month, they are telling me I need to use the credits but I don't want too as the account was closed. I have had different responses from different operators. Today had a link to an online chat to try to resolve but surprisingly enough it's not even working. This is the worst company I have ever dealt with. I wonder if Kate Hudson is aware of the awful service received and continuous scams in terms of them taking money without your permission. I'm currently battling to get my money back for May, June and July. Will not recommend this to anybody.