About the Business
Fabletics is an innovative, high-quality athletic wear & accessories line co-founded by Kate Hudson that looks great & fits your budget.
Business Highlights
General
Shipping
Returns
Sustainability
Product
Customer Service
Payment Options
Membership Programs
Similar Brands to Consider
PrAna
Roark
Asics
Banana Republic
Everlane
Mate The Label
Isabella Oliver
LA Relaxed
Jungmaven
Auf Augenhoehe
HOSBJERG
Democracy
Reviews Summary
Fabletics has a rating of 3.2 stars from 12,743 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Fabletics most frequently mention great quality, vip member and long time. Fabletics ranks 2nd among Sportswear sites.
I'd give it zero stars if that were an option. Can't believe Kate Hudson put her name anywhere near that scam of a website/company. The clothes are super cheap. All the material on the tops I ordered are so thin, they are see through. And the return policy is even worse. You can't get your credit card credited for returns unless you pay a $5 per item restocking fee. Will never shop here again!
Disgusted. First time order with this company & I haven't even received my goods yet, but I'm not happy. Fabletics website is very misleading. It was showing Aussie dollars everywhere, even in the cart when the final payment went through it said $75 AUS. NOT true, looking at my bank statement, Fabletics has taken $125. That's appalling. Will NEVER be ordering from this scam company again. No doubt going by the comments on here already, the items probably wont fit & be $#*!ty quality. Next problem, I cannot get hold of anyone at Fabletics to discuss the ridiculous charge, hopeless! As someone else said, shame on you Kate Hudson!
While the products are good (not great), there's rarely availability of anything remotely popular (shorts, joggers, many shirts). Would not recommend VIP membership. I'd rather pay on an as needed basis using various discount codes than a recurring charge when nothing I want is actually available. They'll try to tell you they release new availability every two weeks, but it's just not accurate in my experience.
Hello Joseph,
All feedback is important to us, so we appreciate the time you took to tell us about your experience with the membership and product availability. Our Member Services Team will contact you right away.
Best,
Allison
I've had no issues with placing orders, receiving them on time, sizing, or anything major.
My only complaint is that there are not a lot of colors in my size. I've been waiting for the 5 inch small light blue shorts to be restocked since I created my membership.
Hello Matthew,
Thank you that you are satisfied with our products! We are continuously striving to satisfy our member’s needs as much as possible. Our member services team will get in touch with you right away. Thanks!
Best,
Renz
I've never had any issues with Fabletics or their clothing. 100% of my purchases are workout pants and sports bras- they've lasted a long time. And I think the membership is convenient and easy to use.
Hi Theresa,
Thank you for such a wonderful review and loyalty! You can expect more styles on the website soon!
Best,
Cathy
Experience has been good so far. Not perfect, but above average.
The pants fit great, I just wish you all had more length selections because I feel like I'm in between sizes. I don't want to have to buy a size up and get them altered. That will cause me to look at other brands.
Hello Cody,
Thanks for sending your review! We would like to discuss further the availability of our products in the styles/sizes you like. Our Member Services team will be contacting you right away for further assistance.
Best,
Zeth
Extremely comfy and perfect fit, they are also a very reliable pair of leggings and I even bought a sports performance bra from them which is great for working out or just going through the day, great company with awesome specials as well!
Hello Sara,
We are happy to know that you had a great shopping experience with us! We always make sure to make beautiful and quality items at a very affordable price just for you! Have a great day!
Best,
Renz
Had a sale going 2 for like $24 and sounded great. Never owned any leggings from them so I didn't know much about them. If you're not reading every single thing on the dang page you get roped into paying a $50 vip membership for the deal. Didn't even realize i was being charged 50 bucks each month since my email marked the confirmation as spam. Very upset.
Hello Jennifer,
Thank you for sharing your experience with the VIP program and the deals we offer. We value your opinion, and we would like to make things right. Our Member Services Team will email you shortly to assist you.
Best,
Mary
I did not think the VIP membership was clear and have ended up with two outfits with the total cost of around $150. The quality of the garments are cheap and very poorly made. Everything had stray threads hanging from it and came out of their first wash badly faded and shrunk! This company advertises itself as good quality at an affordable price. It is in fact Dollar Store quality and way over priced. There are many other workout clothing lines out there with much better products that are batter value. It's a shame Kate Hudson has attached herself to this brand because I love her
There's no experience like the fab-fam. I've tried so many different brands & fabletics has quickly became my all time favorite. Great quality, best prices & can always skip the month. Never had an issue with their super fast customer service. Packages arrive through USPS & will never go missing. Love their monthly VIP sales, I just can't get enough
Hello Janeth,
We're thrilled to hear you had a positive shopping experience with us! We make every effort to provide great products and services! Have a wonderful day!
Best,
Allison
Love all of my gear, and customer service experiences with the company.
(Sometimes I am not able to use my discounts or rewards as they are advertised and that is disappointing, but otherwise, no complaints)
Hello Heather,
Thank you for taking the time to leave a review. Your feedback about our offers is important to us. Our Member Services team will email you right away to assist you.
Best,
Clark
Lots of good things about fabletics. I recommend them. Would be better if they were a more sustainable company and made slight tweaks to the member credit system. I'll continue to buy from them. Been enjoying the diversification of products they've come out with lately. Hopefully the pressure for all clothing companies to increase sustainability further shapes their methods
Hello Gen,
We are glad you are enjoying our products! Your feedback about member credit usage is important, and we would like to address this as quickly as possible. Our Member Services team will email you right away to assist you with your membership concerns.
Best,
Zeth
Most annoying experience online shopping ever. Gave my legging money to Amazon. Fable tics should stop in over there to see what user friendly means. Search box. Multiple filters. Sign in to purchase not to shop. I tried the site maybe six months ago and then saw another commercial today. I was dumb enough to give them another look. Love the looks on Kate wish they were sold somewhere else.
I foolishly didn't realize that terms of this scam... just got off the phone with them and was able to get back MOST not all of my "vip credit" Wish I never bought anything... clothes have holes after 2 washes
Really would like to give negative stars. The pants are not even Kmart level. Fit is horrible! Spent the whole class pulling them up. Good thing I got at 50% off for $19 I don't feel as bad throwing them in the trash. If I were Kate Hudson I'd be ashamed to put my name on this crap.
Do not ever buy anything. They seem not expensive at first but then they will charge you $68$/month and you can't cancel the payment. Biggest fraud ever, plus the legging are ugly as $#*!. I $#*!ing paid over $300 because they're charging me every month. With 300$ i could have bought 4 Lululemon's leggings which is so much worth it.
Hello Emilie,
All feedback is important to us, so we appreciate the time you took to tell us about your experience. We strive to provide excellent member service, someone from our Member Services team will be contacting you within 48 hours to assist you.
Best,
Daniel
Took over an hour on the phone to actually cancel my subscription. Most people would probably give up and that's how Fabletics keeps their subscriptions. I was required to create a separate Sitejab account in order to even post this negative review. Clothing is thin and cheap.
Hello Abahaj,
Thank you for writing a review! We deeply value your business with us. We've sent you a request on www.sitejabber.com asking for your account information for us to pull up your account and assist you further. Kindly check your email notification from www.sitejabber.com or log on to the website to respond to the request, and we'll be happy to assist you!
Best,
Nelle
Did an online order... 75% of the things we didn't like or didn't fit right. Cant return it without going into a store that is not close to our house. Hate the membership club I don't know how to get out of. Will be blocking your company from charging my card
Hello Heather,
Thanks for sending your review! Your feedback about our product sizing/style and the return/exchange process is important, and we would like to address this as quickly as possible. Our Member Services team will email you right away to assist you with your membership concerns.
Best,
Zeth
No doubt about it! Fabletics has been the best online experience for me and that includes everything that I have purchased so far and that is... a lot!
I order at least once a month for years now.
The fabric is quality, the styles are awesome & fit me perfectly in an XXS, and they always seem to have new can't live without inventory. To say I'm obsessed would be an understatement. Not to mention, The Deals! Omg... I have saved thousands $$$ by earning VIP points. Customer service is exceptional, and responds right away should anything go wrong with a delivery. I truly can't say enough positives about this amazing company! Get started, you won't regret it! 5 stars & beyond!
Hello Ann,
Thank you for taking the time to share your positive feedback! We're glad that everything worked out for you. Hope to hear more from you in the future!
Best,
Mary
My son wanted these shorts and absolutely loves them. The are good quality and fit well. I was less than impressed with the monthly membership fee, it's a shame as we probably would have ordered more things
Hello Jill,
Thank you for taking the time to leave a review. We are sad to know that you are not pleased with how our VIP program works. We value you as a customer and want to make things right! Our Member Services team will email you right away.
Best,
Chad
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hello Neisha,
We are sorry to hear about your negative experience with your first purchase. We always strive to improve our services and feedback like this from members are very much appreciated. Our Member Services team will email you shortly to assist you.
Best,
Chad