business logo of Fabletics

Fabletics

fabletics.com
active, casual, lounge men, womenAge 19-25, 26-45
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About the Business

Fabletics is an innovative, high-quality athletic wear & accessories line co-founded by Kate Hudson that looks great & fits your budget.


fabletics.com
+1 844-322-5384
USA
Fabletics is part of TechStyle, Inc
Founded in 2013
Clothing item from FableticsFashion apparel by FableticsMerchandise from Fabletics clothing lineFabletics fashion product

Business Highlights

General

Parent Company: TechStyle, Inc
Year Founded: 2013
Target Gender: men, women

Shipping

Shipping Cost: $5.95
Free Shipping: sometimes
Free Shipping Detail: for orders above $49.95

Returns

Return Policy: free
Return Instructions: items must be new, unused condition with original packaging
Restocking Fees: no

Sustainability

Sustainability Score: Not Good Enough
Recycling Program: no
Responsible Materials: recycled

Product

Style: active, casual, lounge
Body Fit: regular, plus size
Available Sizes: Men's (2XS, XS, S, M, L, XL, XXL, 1X, 2X, 3X, 4X), Women's (2XS, XS, S, M, L, XL, XXL, 1X, 2X, 3X, 4X)

Customer Service

Support Channels: phone, facebook, chat
Support Phone: +1 844-322-5384

Payment Options

Payment Methods: card payments, PayPal

Membership Programs

Rewards Program: Active Junky, Rakuten, Swagbucks

How would you rate Fabletics?
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Reviews Summary

Fabletics has a rating of 3.2 stars from 12,743 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Fabletics most frequently mention great quality, vip member and long time. Fabletics ranks 2nd among Sportswear sites.

service
866
value
873
shipping
851
returns
612
quality
833
This company does not typically respond to reviews
Florida
1 review
0 helpful votes
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Fabletics doesn't need to force you
April 18, 2024

I purchased some things because they were good quality at a good price. But then they force you into paying for a membership which I had to cancel if I didn't want it. This left a bad taste on an otherwise good purchase.

Fabletics attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: April 8, 2024
Allison C. Fabletics Rep
over a year old

Hello Gary,

Thank you for taking the time to leave a review about the VIP membership. Your satisfaction is our priority and we would like to make things right, our Member Services Team will contact you right away.

Best,
Allison

Texas
1 review
0 helpful votes
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Decide to try out the scrubs and I love them
June 13, 2024

You can say it's made with quality, all the necessities are there, one of my iffy about scrubs is some of them has the worst waistband possible and not this one, so I love it!

Date of experience: June 3, 2024
Idaho
1 review
0 helpful votes
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Be careful
July 14, 2024

On my first purchase I was outomatiyly signed up as a member and charged a $59 fee. I have since canceled the membership but have not received the refund.

Date of experience: July 4, 2024
Canada
1 review
5 helpful votes
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Pants okay, bras are $#*!
February 11, 2021

Ordered two pairs of pants and 2 high impact sports bras. The pants are decent and comfy.
The sports bras are bad.
1. they are advertised as high impact, they are comfortable but no actual support
2. One of the bras came to me with a broken shoulder strap. When I looked at the clips they were so badly made they snapped in half before they even got to me, and I can easily bend them with my finger. I'm sure if I ran in it it would have broken anyways.
3. Customer service will not reply to me about return/refund for the one bra

Date of experience: February 11, 2021
Cole N. Fabletics Rep
over a year old

Hello Emma,

We sincerely appreciate the feedback you shared regarding our products and services. We will contact you within 48 hours for further assistance.

Best,
Nelle

Canada
1 review
7 helpful votes
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Tried to write a bad review this afternoon and see that it has been edited or something. Like most other people I didn't see their scam that the membership fee would be applied each and every month whether you bought something or nothing. Kate Hudson should be totally ashamed of herself what with her millions making dud movies only to be sheltered by her mother Goldie, her father and her other father. Isn't what you have enough for you and your miserable family to live on that you have to scam the general public. Just another $#*! celebrity making millions off the general public. She's just as bad as welfare cheats - only richer!

Date of experience: March 9, 2015
Illinois
1 review
0 helpful votes
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Best membership and customer service
March 1, 2024

The customer service online and in-store is excellent. Discounts are real and can be combined with membership points. Returns are always super easy. I do not have nay other memberships because they are never as good as they promote. However, everything that Fabletics offers is excellent. The product also is very high quality. I can't believe I have been a member for so long because I just don't do them usually, but I tell all my friends how fantastic it is. I have 3 daughters and they are extremely please I am a member. I have also been recently buying for my husband and son. The benefits are awesome. There are no "catches" or "items not included in discounts." The online store shows models of ALL shapes and sizes which is wonderful and helpful in ordering different items for different body types. If I could work for them I would.

Date of experience: March 1, 2024
Allison C. Fabletics Rep
over a year old

Hello Lisa,

We are glad that everything worked out for you. We, here at Fabletics do our best to provide great products and excellent services to our members. We appreciate your feedback and would like to assure you that we will strive to improve our member satisfaction.

Best,
Allison

Georgia
1 review
0 helpful votes
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Fabletics Makeover
January 5, 2024

I have been wearing fabletics since 2017. They haven't let me down yet. Comfortable, Cute and diverse quality items. These clothes speak for themselves. I have a pair of maternity shorts and seamless pants that still are fabulous and three years old. Of course I restocked when the new color came out. You can dress fabletics up or down, from errands running to a girls day, or the gym, even just for lounge wear. I love the way the clothes hug your body and enhance the curves. This is your sign to fill that cart up. Highly recommend

Date of experience: January 5, 2024
Mary L. Fabletics Rep
over a year old

Hello Audriana,

It is awesome to hear that you are loving your purchase and our stylish products. Thank you for taking the time to write a review! Have a great day!

Best,
Mary

California
1 review
0 helpful votes
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Good quality
September 11, 2024

My favorites leggings now, I got 2 t shirts, 2 sweaters and 2 shorts I'm so happy with the quality and Price.

Date of experience: September 1, 2024
Arkansas
1 review
0 helpful votes
Follow Fre H.
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I have not been working out for many years. I have a hard time motivating myself to exercise if my clothing is uncomfortable from the jump. I have to say these jumpsuits are so comfortable. The fabric breathes and wicks away moisture. Body odor doesn't overwhelm it like my other jumpsuits and tights. The seams are sewn with a thread that isn't scratchy and has the same quality as the fabric. The two negatives forbme has to do with design and production. I need pockets. I'm older. Younger people may not carry their phones when they walk or workout, but it is a pain in the $&×?! To find an alternative or carry my phone by hand. The second complaint is that they advertise a really popular item on social media, but won't order enough sizes nor reorder the same color selection. I bought into this program for those items and can't the items that would make my membership worth the expense.

Date of experience: May 8, 2024
Texas
1 review
2 helpful votes
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I just signed up for Fabletics and I am extremely disappointed. What is the point for signing up for a membership if I can't use the money that you charge me, $49, on the items that are on sale! I was looking to purchase A bunch of items over Black Friday when EVERY item was on sale! When I went to check out, if I used my $49 "credit", I'd be charged Full Price? Why? Nowhere when I signed up did it say that I could not use my credits on sale items. It said I would be charged $49 a month and that money could be used on anything. What is the point of the membership then?! I called customer service and asked for an adjustment. They made it and I'll now be cancelling unless this policy changes because this is false advertising. It's really a shame because I love the athletic clothes.

Date of experience: December 1, 2020
Cole N. Fabletics Rep
over a year old

Hello Jennifer,

Thank you for writing a review! We are continuously striving to satisfy our member’s needs as much as possible, especially with our promotion and credits. We will contact you for further assistance.

Best,
Nelle

Mozambique
1 review
34 helpful votes
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They have manipulative and pushy marketing material. I'm sorry but if your main selling point for new VIP customers is "you can cancel anytime, we are available 24/7" but it is IMPOSSIBLE to cancel via their website and no one ever answers the hotline phone. How can a customer actually cancel? You cant. Full stop. It Is A Scam. Don't believe Kate Hudson's lies.

Date of experience: June 14, 2021
Jennifer M. Fabletics Rep
over a year old

Hello Rio,

Thank you for sharing your overall experience with Fabletics! We deeply value your business with us and your feedback is important for us to hear. We will contact you within 48 hours for further assistance.

Best,
Nelle

Michigan
1 review
6 helpful votes
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Hello,

My 16 yr old granddaughter bought 2 pair went
To dance class, everyone loved them until they completely split down the crotch area and leg!
She was mortified

Please respond if you are selling these faulty products to teenagers,

Date of experience: May 22, 2017
Samar B. Fabletics Rep
over a year old

Hello Marlene,

When our members are unhappy, we’re unhappy... Let us make it up to you! A member of member service will contact you shortly to assist you.

Best,

Samar

GB
1 review
4 helpful votes
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Scam
March 6, 2015

As others have already said this site is very misleading- charging £44 a month for membership! When I tried to cancel the woman on the phone was so rude and condescending. Will never be buying from this brand again.

Date of experience: March 6, 2015
California
1 review
0 helpful votes
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Waste of money
March 31, 2022

I signed up because of their 2 for $24 deal but soon after my first order everything was priced at $45+ even their cheap bras you can purchase for $10 anywhere else. If you forget to skip the month they will take $49.99 and will not refund. It's a joke.

Date of experience: March 31, 2022
Jennifer M. Fabletics Rep
over a year old

Hello Ross,

Thank you for writing a review! Your feedback about our price is important to us, and we would like to address your concern. Our Member Services Team will get in touch with you right away. Thanks!  

Best,
Renz

GB
3 reviews
16 helpful votes
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A total Scam!
March 12, 2017

My girlfriend got charged monthly and never received a single email to confirm joining anything or communication of any kind. Worse the clothes are very poor quality!

Shame on Fabletics, shame on JustFab parent company!

Date of experience: March 12, 2017
Arizona
1 review
6 helpful votes
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Bad support
December 27, 2018

It's been 4 days after being promised a 2 day delivery. Yes I understand the holidays, but since I've been tracking my package, it hasn't even left California. I tried calling customer service who transferred me three times and hung up. VIP membership is a bunch of bull. Dont waste your money.

Date of experience: December 24, 2018
Ivy T. Fabletics Rep
over a year old

Hello Nate,

Thanks for taking the time to write a review. We always welcome feedback; it helps us know where to improve! In the meantime, we’d like to help resolve any problems/concerns you had. A representative from our Member Services Team will email you shortly to help you out.

Best,
Ivy

Canada
1 review
0 helpful votes
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Cold weather joggers
December 2, 2022

These are by far the best pair of pants I have ever owned.
They stay in place through vigorous physical activity. Also very comfortable when sitting for long periods of time.
I am a beef cattle farmer and once I found these joggers I havent worn anything else under my overalls all fall!

Date of experience: December 2, 2022
Jennifer M. Fabletics Rep
over a year old

Hello Allison,

Thank you for taking the time to share your awesome review! We’re glad you’re enjoying your pants! We always strive to provide our valued members with the best styles and quality. Come back and check us out soon. Have a great day!

Best regards,
Chad

California
1 review
0 helpful votes
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Missing/Late every time
November 30, 2021

Each time my wife and I have ordered anything, it ends up getting misplaced somewhere on the way and taking about 2-3 weeks longer than they say it will to get here. Products are great, but the apparent incompetence of their shippers make me want to stop ordering.

Date of experience: November 30, 2021
Jennifer M. Fabletics Rep
over a year old

Hi Christopher,

We appreciate your feedback on your shopping experience with us! We will be contacting you via email within 48 hours for assistance.

Best,
Cathy

Texas
1 review
2 helpful votes
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Do not waste your time
September 12, 2018

Horrible quality clothing. See through leggings, terrible texture on shirts and bras. The designs are cute and the sale prices are tempting but overall, you're better off spending a little more to get what you pay for. Would never shop here or refer ever.

Date of experience: September 9, 2018
Ivy T. Fabletics Rep
over a year old

Hello Daniel,

We’re sorry to hear about your recent experience with Fabletics and we would love the opportunity to make it up to you. A representative from our member service team will contact you shortly.

Best,
Ivy

Michigan
1 review
1 helpful vote
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Terrible place. They charge you 50 a month for NOTHING! Wouldn't recommend to anyone. Customer service is all outsourced and barely speak English, so incompetent! Hate the owner of this brand for this ish now

Date of experience: July 25, 2021
Jennifer M. Fabletics Rep
over a year old

Hi Nena,

Thanks for your effort in writing a review! We are sad about the negative experience you had with our VIP program. We will be contacting you via email within 48 hours for assistance.

Best,
Cathy