business logo of Fabletics

Fabletics

fabletics.com
active, casual, lounge men, womenAge 19-25, 26-45
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About the Business

Fabletics is an innovative, high-quality athletic wear & accessories line co-founded by Kate Hudson that looks great & fits your budget.


fabletics.com
+1 844-322-5384
USA
Fabletics is part of TechStyle, Inc
Founded in 2013
Clothing item from FableticsFashion apparel by FableticsMerchandise from Fabletics clothing lineFabletics fashion product

Business Highlights

General

Parent Company: TechStyle, Inc
Year Founded: 2013
Target Gender: men, women

Shipping

Shipping Cost: $5.95
Free Shipping: sometimes
Free Shipping Detail: for orders above $49.95

Returns

Return Policy: free
Return Instructions: items must be new, unused condition with original packaging
Restocking Fees: no

Sustainability

Sustainability Score: Not Good Enough
Recycling Program: no
Responsible Materials: recycled

Product

Style: active, casual, lounge
Body Fit: regular, plus size
Available Sizes: Men's (2XS, XS, S, M, L, XL, XXL, 1X, 2X, 3X, 4X), Women's (2XS, XS, S, M, L, XL, XXL, 1X, 2X, 3X, 4X)

Customer Service

Support Channels: phone, facebook, chat
Support Phone: +1 844-322-5384

Payment Options

Payment Methods: card payments, PayPal

Membership Programs

Rewards Program: Active Junky, Rakuten, Swagbucks

How would you rate Fabletics?
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Reviews Summary

Fabletics has a rating of 3.2 stars from 12,743 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Fabletics most frequently mention great quality, vip member and long time. Fabletics ranks 2nd among Sportswear sites.

service
866
value
873
shipping
851
returns
612
quality
833
This company does not typically respond to reviews
Texas
1 review
13 helpful votes
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COMPLETELY A SCAM.
March 11, 2016

Just now caught this. Ordered one outfit last year and they started to charge me monthly $50 which racked up to over $600 for NOTHING. Please do not order from here. Once they get your credit card they won't stop charging.

Date of experience: March 11, 2016
Michigan
1 review
0 helpful votes
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Not overly impressed
November 4, 2022

As a woman with a larger chest I like that you fear your company towards fitting all sizes. Although your sports bras fit fun in the store then are not functional long term. Most of the bras pull at my neck making it very uncomfortable to wear.

Date of experience: November 4, 2022
Jennifer M. Fabletics Rep
over a year old

Hello Marissa,

Thanks for sending your review! Your feedback about our product sizing is important, and we would like to address this as quickly as possible. Our Member Services team will email you right away to assist you further.

Best,
Zeth

Georgia
2 reviews
0 helpful votes
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Policy and procedures are terrible
January 31, 2022

I have tried ordering numerous times from Fabletics. Every time I order either the merchandise arrives days late or they can never fulfill. Also the return policy is absurd in this day and age of Amazon customer service. I'm still waiting on a refund.

Date of experience: January 31, 2022
Jennifer M. Fabletics Rep
over a year old

Hello Patricia,

We hear you! We are sorry you had a frustrating experience with your orders. Our member services team will get in touch with you right away. Thanks!

Best,
Renz

Wisconsin
1 review
1 helpful vote
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Not good enough!
January 1, 2023

I bought 3 different types of leggings all 3 were so thin you could see my underwear! How ridiculous! They looked great but not made well at all! My first pair "the luxe" got a whole the second day I wore them! Never buy from here and don't recommend to anyone! Garbage!

Date of experience: January 1, 2023
Jennifer M. Fabletics Rep
over a year old

Hello Hope,

Thank you for writing a review! We value your feedback on the quality of the product you received and would like to address your concern. Our Member Services Team will get in touch with you right away.   

Best,
Renz

Canada
1 review
0 helpful votes
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Online shopping@Fabletics
May 19, 2022

Had an overall good experience shopping on their app. Had trouble scrolling through the pics of each outfit as the pictures don't easily scroll. But Customer Service was great. Shipment arrives earlier than expected.

Date of experience: May 19, 2022
Jennifer M. Fabletics Rep
over a year old

Hello Samina,

Thank you for taking the time to leave a review! We're sorry to hear that you had trouble using our app/website. Our Member Services team will contact you right away for further assistance.

Best,
Zeth

Michigan
1 review
4 helpful votes
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Very disappointed in the shipping time. I am a new customer who ordered over a week ago and my order has still not shipped. These workout clothes better be amazing, or I will be cancelling membership immediately. I also tried the "Contact Us" link on the site, but it appears that is down too. I'd rather shop Amazon.

Date of experience: June 19, 2017
Samar B. Fabletics Rep
over a year old

Hello Dawn,

Please accept our sincere apologies regarding your recent experience with Fabletics. Our helpful member service team would love to assist you with any problems you had. Someone will contact you via email within 48 hours.

Best,

Samar

Nebraska
1 review
15 helpful votes
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Crooked company!
April 11, 2016

Bought an outfit, it was alright. Nothing to write home about. Then I realized they were charging my card $50 per month for not buying anything. Very crooked business model. Nothing "free" about the. Rewards membership. Stay away.

Date of experience: April 11, 2016
Colorado
1 review
0 helpful votes
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It was a great experience until…
January 4, 2023

Everything came arrived almost perfect one of my joggers has a hole in the pocket so I can't put anything in there. Other than that little hiccup I'm satisfied and will use their products hopefully with no more holes in the clothes

Date of experience: January 4, 2023
Jennifer M. Fabletics Rep
over a year old

Hello Jeffrey,

It is with great regret that we received your feedback regarding the item that you've got. You deserve only the best service, our Member Services Team will reach out to you right away to help resolve any concerns you have.

Best,
Lia

Canada
3 reviews
0 helpful votes
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Enjoying Fabletics
September 4, 2022

Fabletics products are high quality and comfortable. I do find the automatic renewal every month too much. They don't give you enough time to cancel & I think the subscription should be quarterly, not Monthly.

Date of experience: September 4, 2022
Jennifer M. Fabletics Rep
over a year old

Hi MaryAnne,

Thank you for sharing your feedback regarding our products and the VIP membership! We always like to know what our members are thinking so we know where to improve.  Our Member Services Team will be contacting you immediately.

Best,
Kim

Canada
2 reviews
0 helpful votes
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Love that you have TALL options
May 19, 2022

Great selection but a bit frustrating to find things you like/want and they are out of stock on sizes or colors preferred. Wish I could ONLY shop my size and In-Stock options. Using website is a bit clunky but overall fine. Payment screen is quick. Shipping was super fast! Loves that as well

Date of experience: May 19, 2022
Jennifer M. Fabletics Rep
over a year old

Hello Natashia,

Thank you for writing a review! Your feedback about the availability of our selection is important to us, and we would like to address your concern. Our Member Services Team will get in touch with you right away.

Best,
Allison

Texas
1 review
0 helpful votes
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Inconsistent fabric
September 26, 2020

After ordering power hold 7/8 leggings, I purchased another pair that was poor quality, thin, and itchy fabric. Getting in touch with customer service is a lengthy task, and by the time you return items they are likely to be sold out of what you want. Good business in theory, but quality doesn't stay consistent with pricing.

Date of experience: September 26, 2020
Cole N. Fabletics Rep
over a year old

Hello Laure,

We are sorry to hear about your negative experience with our products and service. We always strive to improve our services and feedback like this from members are very much appreciated. Our Member Services team will email you within 24-48 hours.

Best,
Chad

Arizona
1 review
0 helpful votes
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Low Quality
August 1, 2021

The leggings and shorts I ordered are such low quality; there is no way I ever would have paid full price without the new member discount. They're uncomfortable and not squat proof. They remind me of something I'd buy from Ross or WalMart.

Date of experience: August 1, 2021
Jennifer M. Fabletics Rep
over a year old

Hi Breanna,

We appreciate your feedback on the quality of the leggings! We will be contacting you via email within 48 hours for assistance.

Best,
Cathy

Florida
1 review
0 helpful votes
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They Are OK
March 1, 2023

So far it's been hit or miss with the sizes and fit. Not having a store makes it really hard to try something on because shipping usually takes forever. For this reason alone, I'll probably just stick with Lululemon for my athletic gear.

Date of experience: March 1, 2023
Allison C. Fabletics Rep
over a year old

Hello Benjamin,

Thank you for sharing your experience with the products you got from us. Your feedback will help us what we can do better. Our Member Services Team will get in touch with you right away.

Best,
Allison

North Carolina
1 review
0 helpful votes
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Excellent Product
May 1, 2023

I absolutely love these shorts. So comfortable. Easy to clean. Great construction. Got them at terrific price but the monthly membership is too much money for me and I do not buy clothes on a regular basis.

Date of experience: May 1, 2023
Allison C. Fabletics Rep
over a year old

Hello Christopher,

Thank you for taking the time to write a review! We'd be delighted to help you further with your concern about the VIP membership. Our Member Services Team will reach out to you right away.

Best,
Allison

Texas
1 review
4 helpful votes
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AVOID FABLETICS
April 10, 2015

Just skip this company! Go shop local and save shipping! They have horrible customer service, take money out of your bank account without permission and you will Never get to actually talk to a live person!

Date of experience: April 10, 2015
Oklahoma
1 review
8 helpful votes
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AWFUL! Skip this Company!
September 1, 2022

Terrible! Got roped into an "Exclusive" Membership! Absolutely NO followup on their Orders. Told me the order would be there TODAY. Never showed, Next day never arrived, a Week Nothing! I had to call them to find out where it was! Nothing about "your order will be delayed" or anything! You are just left wondering! UGH! They want their money up front and then to Hell with the customer!

Date of experience: September 1, 2022
Jennifer M. Fabletics Rep
over a year old

Hello Dirk,

Thank you for taking the time to provide us with your thoughts on the VIP Membership. We are continuously striving to satisfy our member’s needs as much as possible.  Our Member Services Team will get in touch with you right away.

Best,
Renz

South Carolina
1 review
0 helpful votes
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Every time I order from Fabletics, it takes at least a month for my items to arrive. Tracking info is never updated. Chatting with support isn't helpful because they don't know where the items are either.

Date of experience: March 1, 2021
Cole N. Fabletics Rep
over a year old

Hello Jamie,

Thank you for the feedback! We are sorry to hear about the inconvenience you have experience concerning our shipping service. Your feedback is important, and we would like to make things right. Our Member Services Team will be in touch within 48 hours.

Best,
Jane

Utah
1 review
0 helpful votes
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I have called to cancel membership 3 times within 4 months and was assured it was cancelled. However, the fee is still being taken out of my card. Beware! This company does not follow through! Very frustrating!

Date of experience: November 23, 2021
Jennifer M. Fabletics Rep
over a year old

Hello Mary,

Thank you for writing a review! We deeply value your business with us. We've sent you a request on www.sitejabber.com asking for your account information for us to pull up your account and assist you further. Kindly check your email notification from www.sitejabber.com or log on to the website to respond to the request, and we'll be happy to assist you!

Best,
Nelle

California
2 reviews
0 helpful votes
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Walk into Bellevue WA store as I needed some black leggings. Paid full price non member
1. Over priced
2. Don't last 3 times I've worn them and they are coming apart at the seems. No it's not a small size they are the perfect size
Will never ever buy these again

Date of experience: March 3, 2022
Jennifer M. Fabletics Rep
over a year old

Hello Ross,

We apologize if the quality of our products fell short of your expectations. Our member services team will get in touch with you right away to help you further. Thanks!

Best,
Renz

Canada
2 reviews
0 helpful votes
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I went a size up from what I usually order to accomodate some post baby weight gain, so imagine my surprise when I get my leggings and they're *the exact same size* as the ones I've ordered previously. This isn't body positive at all.

Date of experience: May 24, 2022
Jennifer M. Fabletics Rep
over a year old

Hello Kate,

Thank you for taking the time to write a review! We'd be delighted to help you further with your concern about our product's sizes. Our Member Services Team will get in touch with you right away. Thanks!  

Best,
Renz