business logo of Fabletics

Fabletics

fabletics.com
active, casual, lounge men, womenAge 19-25, 26-45
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About the Business

Fabletics is an innovative, high-quality athletic wear & accessories line co-founded by Kate Hudson that looks great & fits your budget.


fabletics.com
+1 844-322-5384
USA
Fabletics is part of TechStyle, Inc
Founded in 2013
Clothing item from FableticsFashion apparel by FableticsMerchandise from Fabletics clothing lineFabletics fashion product

Business Highlights

General

Parent Company: TechStyle, Inc
Year Founded: 2013
Target Gender: men, women

Shipping

Shipping Cost: $5.95
Free Shipping: sometimes
Free Shipping Detail: for orders above $49.95

Returns

Return Policy: free
Return Instructions: items must be new, unused condition with original packaging
Restocking Fees: no

Sustainability

Sustainability Score: Not Good Enough
Recycling Program: no
Responsible Materials: recycled

Product

Style: active, casual, lounge
Body Fit: regular, plus size
Available Sizes: Men's (2XS, XS, S, M, L, XL, XXL, 1X, 2X, 3X, 4X), Women's (2XS, XS, S, M, L, XL, XXL, 1X, 2X, 3X, 4X)

Customer Service

Support Channels: phone, facebook, chat
Support Phone: +1 844-322-5384

Payment Options

Payment Methods: card payments, PayPal

Membership Programs

Rewards Program: Active Junky, Rakuten, Swagbucks

How would you rate Fabletics?
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Reviews Summary

Fabletics has a rating of 3.2 stars from 12,742 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Fabletics most frequently mention great quality, vip member and long time. Fabletics ranks 2nd among Sportswear sites.

service
866
value
873
shipping
851
returns
612
quality
833
This company does not typically respond to reviews
Virginia
1 review
0 helpful votes
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Underwhelmed
June 14, 2024

I was a member years ago and had a great experience. This time around I found the site very glitchy especially on the phone. I never received notifications about skipping the month and once on the site it is not easy to skip. You have to click skip(at which point you think you're done). Then you are shown products to look at and at the end of the page there is a second skip the month button that you must click in order to successfully skip a month of billing.

I was unsuccessful the first time I tried to skip and when I went to use my credit I only got one product. I thought you got to choose an outfit. I could have outright purchased the product for less. I will not be continuing.

Date of experience: June 4, 2024
Missouri
1 review
0 helpful votes
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Return customer
August 14, 2024

It is excellent! They always have great finds. I was shopping for my Mom, she loved the joggers. I will be a customer for a long, long time.

Date of experience: August 4, 2024
California
1 review
0 helpful votes
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Poor way to sale
July 11, 2024

I don't care for the charges posting in future. To buy at sale price you register, buy, and cancel registration a few days later recommended by sals associates.

Date of experience: July 1, 2024
Michigan
1 review
0 helpful votes
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Bad fit
June 13, 2024

Your men's shorts seem to be great. Both layers of your 2-in-1 men's shorts are stretchy. However, this is NOT the case with the women's 2-in-1 shorts. The inner layer is made of a stretchy material but the outer layer does not stretch at all! And your leggings don't stay up. They slide down and I'm forced to continuously readjust and pull them up. This is annoying to say the least. I am also not a fan of the sneaky $65/ month fee that I have to remember to skip each month.

Date of experience: June 3, 2024
South Carolina
1 review
0 helpful votes
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Satisfied
September 15, 2024

I really was looking forward for the swimsuits but didn't fit how I thought it would but the rest of my items love then.

Date of experience: September 5, 2024
Illinois
1 review
0 helpful votes
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Power Hold
June 13, 2024

I love Power Hold leggings. I have a bad knee and need the compression; wear them daily. I don't wear jeans or shorts or fancy pants, I wear Power Hold. I do wish, however, there was a shorter Capri length. They are, now, too similar to the 7/8.

Date of experience: June 3, 2024
Virginia
1 review
0 helpful votes
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No confirmation email
June 13, 2024

Ordering is fine, use of site is easy. But this is the second time I've ordered and did not receive a confirmation email for my order. I had to go to the site and search for my order which was not that easy. My old order was there but not the new one. I also could not find a way to ask about my order.

Date of experience: June 3, 2024
Oklahoma
2 reviews
0 helpful votes
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Amazing customer service, and product
July 11, 2024

The customer support team was very kind, quick to respond, and extremely helpful. On top of that they have the highest quality shorts I have seen for the price.

Date of experience: July 1, 2024
Illinois
1 review
0 helpful votes
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Love Fabletics!
August 15, 2024

Love the ordering process all the way to delivery! The company is efficient. The products are amazing and last a long time!

Date of experience: August 5, 2024
Oklahoma
1 review
0 helpful votes
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What does it matter?
June 13, 2024

I have a subscription and it cost $59 (equals 1-credit)a month for said subscription but when a special/sale is happening it cost me 1 credit for something that is on sale for say $24. It was explained to me that I can only use a credit on the original price of $64. What does it matter if it's on sale or not. The credit should be able to be used on the sale items at the sale price so I should only have to use a little Les than a 1/2 credit on a $24 item. The subscription limits your purchases to only the stuff $59 and above. Not very fair if you ask me.

Date of experience: June 3, 2024
Oregon
1 review
0 helpful votes
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Too hard to skip
June 13, 2024

As someone who skips months more than not, I find it very hard to do so. There's not an easy way to find the skip month button. I find this very frustrating and it makes me want to cancel every month.

Date of experience: June 3, 2024
Ohio
1 review
0 helpful votes
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Expensive clothing
June 13, 2024

Fabletic gives you a great promotional discount if you sign up for the VIP membership. But the VIP membership is expensive and the credit system does not give you a deep enough discount to make it worth your buck. Who needs to buy athletic clothing multiple times a year?!

I like the quality of the clothing...but not enough to pay their prices.

Date of experience: June 3, 2024
Mississippi
1 review
0 helpful votes
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The store people are always friendly and helpful despite there being limited menswear. The website is okay at best and the monthly "outfits" are never men's. Fabletics is skewed towards women and they make halfhearted attempts at men's although the products are excellent.

Date of experience: June 3, 2024
Wisconsin
1 review
0 helpful votes
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Disappointing experience
June 13, 2024

I bought three pants - received two that were what I ordered, and one in a completely wrong size. Washed the two pants and they ended up shrinking a ton! I mailed the third pair back and requested the correct size. But again, I was sent the wrong size! Too much hassle

Date of experience: June 3, 2024
Kentucky
1 review
0 helpful votes
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Customer service is amazing
May 15, 2024

First off, the customer service and ability to exchange is amazing. 4 stars because some of the products are lacking compared to previous years. Some of the fits and quality miss the mark, but they have been good about returns. I do wish when returning there was an option to return for a different style and not just color (primarily thinking about swim bottoms).

Date of experience: May 5, 2024
Romania
1 review
0 helpful votes
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Sketchy sales tactic
September 15, 2024

Their sale prices equate to a subscription type program that's mandatory to sign up for and difficult to cancel.

Date of experience: September 5, 2024
New York
1 review
0 helpful votes
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Too hard to cancel membership
September 14, 2024

The process to cancel a membership is cumbersome and absolutely a "dark pattern" - Google it. Bad for consumers and misleading

Date of experience: September 4, 2024
New York
1 review
0 helpful votes
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Great material & modern style
August 16, 2024

The scrubs feel great, but sizing seemed large- will adjust next order. Active wear is cute & comfortable.

Date of experience: August 6, 2024
Arkansas
1 review
0 helpful votes
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Sizing is, Horrible!
August 14, 2024

Order 2 pair of shorts they are not to bad around waist but the length of the shorts and how big is horrible!

Date of experience: August 4, 2024
Illinois
1 review
0 helpful votes
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Overall Excellent
June 15, 2024

The app and website is very user friendly and I love the sales and clearance sales just wish there were more of them. The clearance sales. The only thing I would change is although the quality is excellent, the price can be too high and if it were just a small scale down I feel I and others would buy more often.

Date of experience: June 5, 2024